Toshiba Stratagy Flash Ivp8 User Guide

Introduction
Related Documents/Media
Stratagy User Guide    06/02vii
Action/Response Table
Related Documents/Media
NoteSome documents listed here may appear in different versions on the CD-ROM, 
FYI, or in print. To find the most current version, check the version/date in the 
Publication Information on the back of the document’s title page.
Important!Read this User Guide first, then use it with the Quick Reference Guide.
Stratagy Quick Reference Guide
Stratagy Voice Processing General Description...

Introduction
Related Documents/Media
viiiStratagy User Guide    06/02
Stratagy eBrochure and Advisor CD-ROM
Packaged with every Stratagy shipped is a CD-ROM containing Stratagy eBrochure, 
and an end-user tutorial, Stratagy Advisor.
eBrochure
The eBrochure provides a description of each of the Stratagy products along with 
audio supplemented mini-demonstrations illustrating the capabilities of Stratagy voice 
processing. Also included on the CD-ROM is an electronic copy of this 
Stratagy 
General...

Stratagy User Guide   06/021
The Grand Tour1
This chapter provides an overview of the system and covers the following general 
topics:
Features to personalize your mailbox
Message queues
Message types
Greetings
Special delivery options
Future delivery
Message destination selections
User options
User prompts
User tutorial (New User) 

The Grand Tour
Overview
2Stratagy User Guide   06/02
Overview
Stratagy manages multiple voice processing functions simultaneously 24-hours-a-day, 
7-days-a-week. Your mailbox, referred to as a User ID in Stratagy, is always available 
for callers to leave private voice messages. In addition, you can update your greeting 
at your convenience or send and receive messages from any tone-dialing telephone.
Callers control their own progress through the system. They no longer have to wait for 
a person to...

The Grand Tour
Overview
Stratagy User Guide   06/023
Figure 1 Stratagy Main Menu
Play the next message
Save the current message
Delete the current message
Forward the current message
Reply to the current message
Special Functions
Replay the current message
Play the Previous message
Return to  Main Menu
(number of messages to be 
deleted plays)
Message Date and Time
Future Delivery Review
(Play, Save, Delete)
Continuous Delete
New/Saved message queue (toggle)
Continuous Play
Return to previous menu
Set...

The Grand Tour
Features to Personalize Your Mailbox
4Stratagy User Guide   06/02
Features to Personalize Your Mailbox
The Stratagy Voice Processing System offers a variety of features to personalize your 
User ID Mailbox. The following are a few of those features:
User ID Mailbox Security Code – Your User ID mailbox has a security code. The 
code must be entered by you in order to “log into” your User ID mailbox, giving 
you access to your messages, settings, greetings, etc. (see “Change Your Security...

The Grand Tour
Message Queues
Stratagy User Guide   06/025
Messages that you have partially heard (five seconds or longer) are called Pending 
messages. They remain in the New Message Queue, the Message Waiting LED is 
turned off, and a Return Receipt is sent, if applicable.
NoteThe Pending messages feature is available on a mailbox-to-mailbox basis. 
Check with your System Administrator to find out if your mailbox is 
configured for this feature.
When you press

from the Main Menu to play messages,...

The Grand Tour
Message Types
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Message Types
New and Saved Messages can consist of the following special types of messages—
forwarded and message reply.
Forwarded Message
Any message sent to you can be forwarded to a single destination or a personal or 
system distribution list. When forwarding a message, recording a message (comment) 
is optional.
Reply Message
Messages to which you want to send an immediate answer can be sent as a reply 
message. When replying to a message,...

The Grand Tour
Greetings
Stratagy User Guide   06/027
Greetings
You can select either a personal or system greeting to play to callers when you do not 
answer or when your telephone is busy. 
Depending on how your system is configured, callers may hear a separate busy 
greeting—the system or the custom busy greeting. See “Change Your User Options” 
on page 51 for details.
Personal
Personal greetings are greetings that you record for callers. Stratagy stores all 
recorded greetings under the personal...

The Grand Tour
Special Delivery Options
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Special Delivery Options
In addition to recording and sending a new message, you can mark the message 
urgent, private, or request a return receipt.
Urgent
Messages can be marked urgent by the sender and always play first in the New 
Message Queue. After the message plays, the urgent status is removed.
Private
Messages can be marked private by the sender. The same options, such as saving and 
deleting, apply to the private messages;...