3Com Nbx 100 And Ss3 Nbx Administration Guide

							Creating and Managing Button Mappings171
specify the extension of the telephone that you want as the Busy 
Lamp/Speed Dial target.
Creating a Delayed
Ringing PatternYou can define a ringing progression for a line that is mapped to multiple 
telephones. For example, you can configure a call to ring immediately at 
telephone 1, begin ringing at telephone 2 after 4 rings, and then begin 
ringing at telephone 3 after 8 rings. Any of the telephones can pick up 
the call at any time, even if it has not yet started audibly ringing at a 
particular telephone. (The light is flashing during all rings.)
Delayed ringing works with Key mode only, that is, with line card ports 
mapped to buttons on two or more telephones.
Delayed ringing is useful for backup coverage on shared lines, such as for 
secretaries who must cover each other’s lines.
Additional considerations:
■The first telephone and each succeeding telephone in a delayed 
ringing pattern continue to ring until the call is answered or 
transferred to the Auto Attendant. 
■Telephones belonging to a delayed ringing pattern do not need to 
belong to the same group. As long as all the telephones have the 
same line mapped, you can create the delayed ringing pattern.
To create a delayed ringing pattern:
1Use the 
Group Button Mappings feature of the NBX NetSet utility to map a 
CO line. 
2Set 
Ring to Ye s.
3Clear the 
Lock check box. See Changing Device IP Settings
4In the NBX NetSet - Main Menu window, click Device Configuration.
5On the 
Telephones tab, choose the second telephone in the progression 
of telephones where you want to create the Delayed Ringing pattern, and 
then click the 
Button Mappings button.
6For the shared line appearance button, set the 
Ring box to the behavior 
that you want.
To have the telephone begin ringing after one ring, select 
1; after two 
rings, select 
2. Select No to disable ringing entirely. (The indicator light still 
functions to indicate ringing/call status.) Do not change the settings in 
the 
Ty p e, Number, and Prty boxes.  
						

							172CHAPTER 3: DEVICE CONFIGURATION
7Repeat the procedure for each telephone in the Delayed Ringing pattern, 
taking care to set the Ring delay to create the appropriate delay for each 
extension.
Creating Groups and
Button MappingsTelephone Button Mappings are part of a device. You assign a set of 
mappings to an individual by associating a particular device or group to 
that user.
A user can see the Button Mappings in effect for an assigned telephone 
by logging on to the NBX NetSet utility with a personal password. The 
user can also use the NBX NetSet utility to access LabelMakers to create 
and print labels for the Access Buttons on the telephone.
To create groups and button mappings:
1In the NBX NetSet - Main Menu window, click 
Device Configuration, and 
then click the 
Telephone Groups tab. The Telephone Groups dialog box 
appears (Figure 56
).
2Click 
Add, type a Group Name, and click OK.
3Click the 
Group that you want to apply mappings to.
4Click 
Button Mappings.
For large Access buttons, you can assign a function by choosing a button 
Ty p e. Because these buttons cannot serve as line appearances, the Ty p e 
list is shorter than for Access buttons with lights. For the Access buttons 
with lights, you must choose a 
Ty p e, and, depending on the Type, possibly 
choose a
 Number and Prty (Priority).
Lock lets you control button inheritance behavior. You can define 
mappings at the Group level and at individual telephones. If you enable 
the 
Lock box, a change made at the Group level always passes to every 
telephone in the Group. If you clear the 
Lock box, you can override the 
Group button mapping at the device level.
Ring lets you set Delayed Ringing behavior. See “Creating a Delayed 
Ringing Pattern”.
Ta b l e 2 6
 describes each button Ty p e, and its associated settings. 
						

							Creating and Managing Button Mappings173
Table 26   Group Button Types
Group 
Button Type
Description
DefaultIf you select this setting for a button and click Apply, the default 
value defined for the telephone group is applied to this button.
Example: You have set a button on a user’s telephone as a hunt 
group login button, but the user no longer wants to use the button 
in this way.
Select Default for the button and click Apply.
If the normal setting for the button (defined for the corresponding 
telephone group) is PSD12 (personal speed dial 12), then that setting 
becomes active on the button.
Number — Not used.
Prty (Priority) — Not used.
OtherLets you assign any feature code to a button.
Number — Enter the feature code number in this field.
Prty (Priority) — Not used.
Example: On the NBX 100, use Other to map the personal speed 
dials from 11–99. In the Number field, enter an extension from the 
personal speed dial extension range. Personal speed dial 11 
corresponds to extension 610.
Account 
CodeAllows you to map the account code function to this button. 
Account codes allow you to keep track of calls associated with a 
particular client or account. The codes appear in Call Detail reports.
To use the function while you are on a call, press the button, enter 
the account code that you want, and press the # key.
Number — Not used.
Prty (Priority) — Not used.
FeatureA Feature button lets you access any system feature by pressing it 
and then dialing a Feature Code.
For example, if a telephone does not have a button programmed for 
Call Park, the user can press the Feature button and then dial the 
Call Park Feature Code (444) to access the Call Park feature.
Number — Not used.
Prty (Priority) — Not used.
ReleaseMaps the Release function to this button. Release disconnects the 
current call and leaves the telephone idle (on hook). Use this feature 
if you use a headset when you make calls.
Number — Not used.
Prty (Priority) — Not used. 
						

							174CHAPTER 3: DEVICE CONFIGURATION
FlashSends a special signal to the Call Processor to begin a call transfer. 
On an NBX telephone, you cannot depress the switch hook to send a 
Flash signal to the CO. You must use a button mapped to the Flash 
function.
Number — Not used.
Prty (Priority) — Not used.
SystemIntercom calls and outside calls from lines not mapped to specific 
buttons ring on a System button. To call an outside number from a 
System line, you must access a line pool by dialing either 9 or 8, 
depending on your line pool configuration.
By default, the bottom 3 buttons with lights have their Type set to 
System.
Number — Not used.
Prty (Priority) — The button with the lowest value in the Prty (Priority) 
field is the one that becomes active when you lift the receiver or 
press the Speaker button.
Table 26   Group Button Types (continued)
Group 
Button TypeDescription 
						

							Creating and Managing Button Mappings175
Line / 
ExtensionYou can map a Line / Extension button to the extension of another 
telephone (to create a Busy Lamp/Speed Dial), a line card port 
extension (external line), an Analog Terminal Adapter, an Analog 
Terminal Card port, or a Call Park extension.
Number — Enter a number:
■For a telephone extension, enter the extension number.
■For an external line, enter the full telephone number associated 
with the incoming line.
■For an Analog Terminal Adapter or and Analog Terminal Card 
port, enter the extension associated with the ATA or the ATC 
port.
■For Call Park, enter a Call Park extension. When you want to park 
a call, you must first press the Call Park button (by default, the 
third button below the PROGRAM button on an NBX Business 
Telephone) and then press the button that is mapped to a 
particular Call Park extension.
SuperStack 3 NBX: 6000–6099. Note: The Superstack 3 NBX is 
shipped with a factory default 4-digit dial plan. If you import a 
3-digit plan, manually specify any 3-digit extension ranges that are 
not set by the imported plan.
NBX 100: 601–609. Note: The NBX 100 system is shipped with a 
3-digit dial plan. If you import a 4-digit plan, manually specify any 
4-digit extension ranges that are not set by the imported plan.
Prty (Priority) — Enter a number to identify which button has 
precedence. The lowest-value button becomes active when you lift 
the receiver or press the Speaker button.
Bridged 
ExtensionFor a primary telephone, defines this button as a bridged extension 
appearance on the primary telephone.
For a secondary telephone, maps the extension of a primary 
telephone to this button.
Number — Enter the primary telephone extension number.
Prty (Priority) — Not used.
MWIAssigns the Message Waiting Indicator to this button. The lamp next 
to the button lights when you have a message in your mailbox.
Number — Enter the voice mailbox number (telephone extension).
Prty (Priority) — Not used.
NOTE: You cannot map the MWI function to a button if you use 
NBX Unified Communications or a third-party voice mail system 
instead of NBX Voice Messaging
Table 26   Group Button Types (continued)
Group 
Button TypeDescription 
						

							176CHAPTER 3: DEVICE CONFIGURATION
System Open, 
Closed, 
Lunch, 
OtherMaps one of four system modes to this button. When the button is 
pressed, it sets the Auto Attendant to play the prompts appropriate 
to the selected mode (Open, Closed, Lunch, or Other) when callers 
dial into the system.
Number — Not used.
Prty (Priority) — Not used.
Conference 
DropMaps the Conference Drop function to this button. Conference 
Drop disconnects the last person who joined the conference call.
Number — Not used.
Prty (Priority) — Not used.
Xfer VmailAllows you to transfer a caller directly to another person’s mailbox.
Number — Not used.
Prty (Priority) — Not used.
ParkMaps the Call Park feature to this button. To park the current call, 
you must press the button and dial a valid Call Park extension:
NBX 100: 601–609. Note: The NBX 100 is shipped with a factory 
default 3-digit dial plan. If you import any 4-digit plan, you must 
manually specify any 4-digit extension ranges that are not set by the 
imported plan.
SuperStack 3 NBX: 6000–6099. The Superstack 3 NBX is shipped 
with a 4-digit dial plan. If you import any 3-digit plan, you must 
manually specify any 3-digit extension ranges that are not set by the 
imported plan.
Number — Not used.
Prty (Priority) — Not used.
You can also map a button to a specific Call Park extension by 
choosing Line / Extension as the Type and entering a Call Park 
extension in the Number box. Then, when a user is on a call, they 
can park the call by first pressing Park (by default, the third button 
below the PROGRAM button on an NBX Business Telephone) and 
then pressing the button that is mapped to the particular call park 
extension.
Table 26   Group Button Types (continued)
Group 
Button TypeDescription 
						

							Creating and Managing Button Mappings177
Do Not 
DisturbMaps the Do Not Disturb function to this button.
Pressing the button the first time turns on the Do Not Disturb 
functions and prevents incoming calls from ringing on the 
telephone. The words DO NOT DISTURB appear in the NBX 
Telephone’s display panel.
Pressing the button again disables the Do Not Disturb function and 
returns the telephone to normal operation. The words DO NOT 
DISTURB disappear from the NBX Telephone’s display panel.
When the user enables Do Not Disturb and the telephone is part of a 
hunt group, calls to the hunt group ring on the telephone, but calls 
directed specifically to the telephone’s extension do not.
NOTE: Under the following circumstances, users must use Feature 
Code 446 to disable Do Not Disturb on the telephone:
■You map Do Not Disturb to a button on an NBX telephone. It 
does not matter whether you do this for the individual telephone 
or for the telephone group to which the telephone belongs.
■The user presses the mapped button and enables Do Not Disturb. 
The status light beside the button turns on.
■You unmap the button. It does not matter whether you unmap it 
for the individual telephone or for the telephone group.
■The status light beside the button on the user’s telephone goes 
out when you unmap the button.
■The Do Not Disturb function remains in effect on the telephone.
■If the user presses the previously mapped button, nothing 
happens.
■To remove Do Not Disturb from this telephone, the user must 
press the Feature button + 446.
DirectoryMaps the Directory function to this button. Directory lets you access 
the Name Directory, which is a list of internal telephone users, 
displayed in the LCD window of the telephone.
Number — Not used.
Prty (Priority) — Not used.
Table 26   Group Button Types (continued)
Group 
Button TypeDescription 
						

							178CHAPTER 3: DEVICE CONFIGURATION
CLIR-AllNormally, when an ISDN call is made, the identity of the caller is 
provided to the PSTN and may be seen by the called party if they 
subscribe to the Caller-ID service. CLIR allows you to withhold this 
information from the called user. 
This Group Button type assigns Calling Line Identity Restriction-All to 
this button. When the user presses the button, all subsequent ISDN 
calls made from this telephone no longer send calling party 
information.
A user cannot enable CLIR-All from a locked telephone.
If the button has a light beside it, pressing the button causes the 
light to turn on.
NOTE: Enabling CLIR-Next does not cause the lamp to light.
To turn off CLIR-All, press the button again. The light turns off.
Number — Not used.
Prty (Priority) — Not used.
CLIR-NextNormally, when an ISDN call is made, the identity of the caller is 
provided to the PSTN and may be seen by the called party if they 
subscribe to the Caller-ID service. CLIR allows you to withhold this 
information from the called user.
This group button type assigns Calling Line Identity Restriction to this 
button for the next call only. When the user presses the button, the 
next ISDN call made from this telephone does not send calling party 
information.
You cannot enable CLIR-Next from a locked telephone.
If the button has a light, pressing the button does not cause the light 
to turn on.
After the user completes the call and hangs up, CLIR-Next becomes 
inactive.
Number — Not used.
Prty (Priority) — Not used.
Switch to 
DTMFEnables this button to switch the currently active call from pulse 
dialing to DTMF.
NOTE: This applies only to calls made using Analog Line Card ports.
Table 26   Group Button Types (continued)
Group 
Button TypeDescription 
						

							Creating and Managing Button Mappings179
PSD 1–99
(SuperStack 3 
NBX)
PSD 1–10
(NBX 100)Assigns a Personal Speed Dial (PSD) number to the button.
The NBX system includes a list of 99 Personal Speed Dials (PSDs), 
which can be programmed by either the administrator or the user.
On the NBX 100, map the first 10 personal speed dials using the 
Button Mappings window. To map the remaining personal speed 
dials, use the Other button mapping, described earlier in this table.
You or the user can define the numbers for each speed dial 
extension in NBX NetSet > Personal Settings.
Number — Not used.
Prty (Priority) — Not used.
SSD 0–99
(SuperStack 3 
NBX)
SSD 1–10
(NBX 100)Maps a System Speed Dial (SSD) number to the button.
The NBX system includes a list of 100 System Speed Dials (SSDs), 
which can be programmed by the administrator (NBX NetSet > 
System Configuration > Speed Dials).
On the NBX 100, map the first 10 system speed dials using the 
Button Mappings window. To map the remaining 90 system speed 
dials, use the Other button mapping, described earlier in this table.
Number — Not used.
Prty (Priority) — Not used.
hg login/out 
0–99 
(SuperStack 3 
NBX)
hg login/out 
0–29 
(NBX 100)Maps one of the hunt group login numbers to this button. Each 
login number logs the user in or out of the associated hunt group.
Number — Not used.
Prty (Priority) — Not used.
Pickup Ext.Maps the Pickup Extension function to this button.
The Pickup Extension function picks up a call for a particular 
extension. After you press this button, you must enter the extension 
number of the ringing telephone.
This function is similar to Directed Call Pickup. See DP 540–589 and 
DP 540–549, later in this table.
Number — Not used.
Prty (Priority) — Not used.
Table 26   Group Button Types (continued)
Group 
Button TypeDescription 
						

							180CHAPTER 3: DEVICE CONFIGURATION
Pickup GroupMaps the Pickup Group function to this button.
The Pickup Group function picks up a call that is ringing on any 
extension in a specified call pickup group. To pick up a call from a 
ringing telephone in a group, your telephone and the ringing 
telephone must be part of the same calling group. After you press 
this button, you must enter the extension for the pickup group.
SuperStack 3 NBX — 482–531
NBX 100 — 500–531
This function is similar to PG 482–531 (SuperStack 3 NBX) and PG 
500–531 (NBX 100), described later in this table.
Number — Not used.
Prty (Priority) — Not used.
DP 540–589
(SuperStack 3 
NBX)
DP 540–549
(NBX 100)Maps one of the Directed Call Pickup extensions to this button.
Directed Call Pickup allows you to pick up a call that is ringing on a 
particular extension. Your telephone and the ringing telephone must 
be part of the same calling group.
You enter the extension number in the Number field. When you 
press this button, you pick up the call immediately. You do not need 
to enter the extension number from the telephone.
Number — Enter the number of the extension you want to pickup.
Prty (Priority) — Not used.
PG 482–531
(SuperStack 3 
NBX)
PG 500–531
(NBX 100)Maps the selected Pickup Group extension to this button. This allows 
you to pick up a call on any extension in the pickup group specified 
in the Number column.
Number — Enter the extension for the pickup group (482–531 for 
the SuperStack 3 NBX, 500–531 for the NBX 100).
Prty (Priority) — Not used.
Table 26   Group Button Types (continued)
Group 
Button TypeDescription