Blackberry Storm 1 Manual

							Media shortcuts• To pause a song or video, press the  Mute key. To resume playing a video or song, press the  Mute key again.
• To play the next song in a playlist, press and hold the  Volume Up key.
• To play the previous song in a playlist, press and hold the  Volume Down key.
• If you are using a headset, to amplify the volume for songs, ring tones, and videos, press the  Volume Up key until you reach the highest
volume setting. Press the  Volume Up key four times quickly.
Media troubleshooting
I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file.
I cannot open media files Try performing the following actions: •If you are trying to open a media file on your  BlackBerry® device and your device is connected to your computer, disconnect your
device from the computer or turn off mass storage mode or MTP.
• If you are trying to open a media file on your computer using mass storage mode or MTP, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager.
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify
that mass storage mode or MTP is turned off on your device.
• If you encrypted the media files on your media card using an encryption key that your device generated and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file,
insert the media card into the BlackBerry device that you used to encrypt the file. In the memory options, change the  Encryption
Mode  field to  None or Security Password .
Related topics
Encrypt the files in the device memory and on a media card, 88
Turn off mass storage mode and MTP, 88
My device does not recognize my media card Try performing the following actions: • Verify that your media card is inserted in your BlackBerry® device correctly. For more information about inserting a media cardinto your device, see the printed documentation that came with your device.
• In your media card options, if there is message to format your media card, disconnect your device from your computer. Turn off mass storage mode or MTP. Format the media card. Turn on mass storage mode or MTP.
Related topics
Format the device memory or a media card, 87
Turn off mass storage mode and MTP, 88
User GuideMedia shortcuts89 
						

							My device is not using the correct ring tone or Home screen backgroundIf you are using a ring tone or Home screen background picture that you encrypted in the device memory or on the media card using your
BlackBerry® device password and you reset your device, unlock your device.
Related topics
Lock the device, 203
Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your  BlackBerry® device, some features might
not be available on your device.
If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some
features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator
appears beside the option field.
For more information about the features that are available on your device, contact your wireless service provider or administrator.
User GuideMedia troubleshooting90 
						

							Browser
Browser basics
Browsing web pages Visit a web page
Depending on your wireless service provider, multiple browsers might appear on your  BlackBerry® device. For more information about the
charges associated with using each browser, contact your wireless service provider.
1. In the browser, perform one of the following actions: • If a web address field appears on the screen, type a web address.
• If a web address field does not appear on the screen, press the 
 key. Click  Go To. Type a web address.
2. Press the  Enter key.
Search the Internet
To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service that
supports this feature. For more information, contact your wireless service provider.
1. In the browser, perform one of the following actions: • If the  Search here  field appears on the screen, type the search terms.
• If the  Search here  field does not appear on the screen, press the  Menu key. Click  Go To. Type the search terms.
2. Press the  Enter key.
Switch browser views
You can view web pages in Column view or Page view. Column view displays web pages in a mobile view format. Page view displays web
pages in a wide screen format that is similar to the format that the browser on your computer uses to display web pages.
1. On a web page, press the  Menu key.
2. Click  Column View  or Page View .
Zoom in to or out from a web page
On a web page, touch the screen twice quickly.
To zoom out, press the  Escape key.
Move back or forward a web page
1. On a web page, press the  Menu key.
2. Click  Back or Forward .
User GuideBrowser91 
						

							Refresh a web page
1. On a web page, press the  Menu key.
2. Click  Refresh.
Save a web page to a message list
A saved web page displays content that was current at the time that you saved the web page.
1. On a web page, press the  Menu key.
2. Click  Save Page .
3. Click  OK.
Stop loading a web page
1. When a web page is loading, press the  Menu key.
2. Click  Stop.
Search for text in a message, in an attachment, or on a web page
To search for text in a presentation attachment, you must view the presentation in text view or in text and slide view.
1. In a message, in an attachment, or on a web page, press the  Menu key.
2. Click  Find.
3. Type the text.
4. Press the  Enter key.
To search for the next instance of the text, press the  Menu key. Click  Find Next.
View a list of web pages you visited recently
1. On a web page, press the  Menu key.
2. Click  History.
Return to the home page
1. On a web page, press the  Menu key.
2. Click  Home.
Close the browser
1. In the browser, press the  Menu key.
2. Click  Close.
User GuideBrowser basics92 
						

							Viewing, copying, and forwarding addressesView the address for a web page
1. On a web page, press the  Menu key.
2. Click  Page Address .
View the address for a link or picture
1. On a web page, highlight or pause on a link or picture.
2. Press the  Menu key.
3. Click  Link Address  or Image Address .
Copy an address for a web page, link, or picture
1. On a web page, perform one of the following actions: • Highlight or pause on a link. Press the  Menu key. Click  Link Address .
• Highlight or pause on a picture. Press the  Menu key. Click  Image Address .
• Press the  Menu key. Click  Page Address .
2. Click  Copy Address .
To paste the address, press the  Menu key. Click  Paste.
Send a web page address
1. On a web page, press the  Menu key.
2. Click  Send Address .
3. Click a message type.
To return to the browser after you send the message, press the  Escape key.
Send a link or picture from a web page
1. On a web page, highlight or pause on a link or picture.
2. Press the  Menu key.
3. Click  Link Address  or Image Address .
4. Click  Send Address .
5. Click a message type.
To return to the browser after you send the message, press the  Escape key.
User GuideBrowser basics93 
						

							Viewing pictures and playing media filesPlay a song or video on a web page
1. In the browser, click a link for a song or video.
2. Click  Open.
Save a song or video from a web page
1. In the browser, click a link for a song or video.
2. Click  Save.
3. Type a name for the song or video.
4. Click  Save.
View a full picture on a web page
1. On a web page, highlight or pause on a picture.
2. Press the  Menu key.
3. Click  Full Image .
Zoom in to or out from a picture
On a picture, touch the screen twice quickly.
To zoom out, press the  Escape key.
Browser bookmarks
About bookmarks for web pages You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to
check the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visited them appear
in italic.
Add a bookmark for a web page 1. On a web page, press the  Menu key.
2. Click  Add Bookmark .
3. In the  Auto Synchronize  field, set how often the browser should check for updates to the web page.
4. In the  Start time field, set the time of day when the browser should start checking for updates.
5. Click  Add.
If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online.
User GuideBrowser bookmarks94 
						

							Change a bookmark for a web page1. In the browser, press the  Menu key.
2. Click  Bookmarks .
3. Highlight a bookmark.
4. Press the  Menu key.
5. Click  Edit Bookmark .
6. Change the bookmark.
7. Click  Accept.
Send a bookmark for a web page 1. In the browser, press the  Menu key.
2. Click  Bookmarks .
3. Highlight a bookmark.
4. Press the  Menu key.
5. Click  Send Bookmark .
6. Click a message type.
To return to the browser after you send the message, press the  Escape key.
Delete a bookmark for a web page 1. In the browser, press the  Menu key.
2. Click  Bookmarks .
3. Highlight a bookmark.
4. Press the  Menu key.
5. Click  Delete Bookmark .
Add a bookmark folder for web pages 1. In the browser, press the  Menu key.
2. Click  Bookmarks .
3. Highlight a bookmark folder.
4. Press the  Menu key.
5. Click  Add Subfolder .
File a bookmark for a web page 1. In the browser, press the  Menu key.
2. Click  Bookmarks .
3. Highlight a bookmark.
4. Press the  Menu key.
5. Click  Move Bookmark .
User GuideBrowser bookmarks95 
						

							6. Click the new location.
Rename a bookmark folder for web pages You can only rename folders that you created.
1. Highlight a folder.
2. Press the  Menu key.
3. Click  Rename Folder .
Delete a bookmark folder for web pages You can only delete folders that you created.
1. Highlight a folder.
2. Press the  Menu key.
3. Click  Delete Folder .
Web feeds
About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions
for updated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories that the
web site has published since the last time that you checked the web feed. If a title interests you, you can view the web feed content, or if
an audio version of the content is available, you can listen to the web feed content.
You can open web feeds on web pages, or you can subscribe to web feeds and open them from your bookmark list. In your bookmark list,
web feeds that have been updated since the last time you checked them appear in italic. In a web feed, unopened web feed titles appear
in bold.
If one or more web feeds are available on a web page, the Add Web Feed option appears in the menu.
Subscribe to a web feed 1. On a web page, press the  Menu key.
2. Click  Add Web Feed .
3. Select the check box beside a web feed.
4. In the  Auto Synchronize  field, set how often the browser should check for updates to the web feed.
5. In the  Start time field, set the time of day when the browser should start checking for updates.
6. Click  Add.
View web feed content 1. In a web feed, highlight a title.
2. Press the  Menu key.
3. Perform one of the following actions:User GuideWeb feeds96 
						

							• To view a summary of the story, click Show Description.
• To view the full story, click  Read Story.
To hide a description, highlight a title. Press the  Menu key. Click  Hide Description .
Listen to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed
content that does not exceed 5 MB. If your device is associated with an email account that uses the BlackBerry® Enterprise Server, you
might not be able to listen to web feed content that exceeds 128 KB. For more information, contact your administrator.
1. In a web feed, highlight a title.
2. Press the  Menu key.
3. Click  Get Audio .
Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the  Menu key. Click  Mark Opened  or Mark Unopened .
• Highlight a date field. Press the  Menu key. Click  Mark Prior Opened .
Change a web feed 1. On a web page, press the  Menu key.
2. Click  Bookmarks .
3. Highlight a web feed.
4. Press the  Menu key.
5. Click  Edit Bookmark .
6. Change the web feed.
7. Click  Accept.
File a web feed 1. On a web page, press the  Menu key.
2. Click  Bookmarks .
3. Highlight a web feed.
4. Press the  Menu key.
5. Click  Move Bookmark .
6. Click the new location.
Delete a web feed 1. On a web page, press the  Menu key.
2. Click  Bookmarks .
3. Highlight a web feed.User GuideWeb feeds97 
						

							4. Press the Menu key.
5. Click  Delete Bookmark .
Browser options
Change the default browser view 1. In the browser, press the  Menu key.
2. Click  Options.
3. Click  General Properties .
4. Change the  Default View field.
5. Press the  Menu key.
6. Click  Save Options .
Change the home page or start page 1. In the browser, press the  Menu key.
2. Click  Options.
3. Click  Browser Configuration .
4. Perform any of the following actions: • In the  Home Page Address  field, type a web address.
• Change the  Start Page field.
5. Press the  Menu key.
6. Click  Save Options .
Change JavaScript options 1. In the browser, press the  Menu key.
2. Click  Options.
3. Click  Browser Configuration .
4. Select any of the following check boxes: •Support JavaScript
• Allow JavaScript popups
• Terminate slow running scripts
5. Press the  Menu key.
6. Click  Save Options .
Change options for pictures and animation on web pages 1. In the browser, press the  Menu key.
2. Click  Options.
3. Perform any of the following actions: • To stop displaying pictures, click  Browser Configuration. Change the Show Images  field.User GuideBrowser options98