Blackberry Torch 9850 9860 7 1 User Guide

							Stop receiving messages from a cell broadcast channel
Before you begin: Verify that your wireless service provider does not use the cell broadcast channel to manage services, 
such as preferred rates, based on your location.
1.On the home screen or in a folder, click the Options icon.
2.Click Device > Advanced System Settings > Cell Broadcasting.
3.In the Channels section, highlight a cell broadcast channel.
4.Press the  key. 
•To stop receiving messages from the cell broadcast channel, click Disable.
•To delete the cell broadcast channel, click Delete Channel.
Rename a cell broadcast channel
1.On the home screen or in a folder, click the Options icon.
2.Click Device > Advanced System Settings > Cell Broadcasting.
3.In the Channels section, highlight a cell broadcast channel.
4.Press the  key > Set Nickname.
5.Type a name for the cell broadcast channel.
6.Click OK.
7.Press the  key > Save. 
Public warning systems
About public warning systems
Public warning systems are used to send alert messages to users with enabled mobile devices. Public warning messages  are text messages that alert users of possible threats to public safety in their area. Messages may include severe weather 
warnings, missing child alerts, or other national emergencies.
Depending on your wireless service provider, public warning messages don't contribute to data usage in your wireless 
service plan. Depending on your region, wireless service provider, and wireless network, this feature might not be 
supported. For more information, contact your wireless service provider or administrator.
Related information
Delete a message, 89 
Mark a message as read or unread, 89 
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							Unsubscribe from public warning messages
Depending on your region and wireless network, the name of the public warning system will vary.
1.On the home screen, click the Messages icon.
2.Press the  key > Options. 
3.Click the appropriate public warning system.
4.To choose which types of public warning messages you will receive, select or clear the checkbox beside one or more 
of the alert types listed.
Note: You might not be able to unsubscribe from some public warning messages.
PIN messages
About PIN messages
A PIN uniquely identifies BlackBerry smartphones on the wireless network. If you have a contact who uses a BlackBerry 
smartphone and you know that contact's PIN, you can send them PIN messages. PIN messages are not routed through 
your email account.
When your PIN message is delivered to the recipient, in a message inbox, a D appears with a check mark beside the PIN  message.
Find your PIN
Do one of the following:
•On the home screen or in a folder, click the Options icon. Click Device > Device and Status Information.
•If supported by your input language, in a message or memo, type mypin followed by a space.
Compose and send a PIN message
1.On the home screen, click the Messages icon.
2.Press the  key > Compose Other > Compose PIN. 
3.In the To field, do one of the following:
 • Type a PIN. Press the  key on the keyboard.
 • If you have a PIN saved for a contact that is in your contact list, type the contact name. Press the  key on 
the keyboard.
4.Type a message.
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							5.Press the  key > Send. 
Related information
Personal distribution lists, 188
I can't send messages, 40 
Create a link for a PIN
You can create a link for a PIN in a message, calendar entry, task, or memo. If you click the link, you can send a PIN 
message.
When you are typing text, type pin: and the PIN.
Reply to or forward an email or PIN message
In a message, press the  key. 
•To reply to a message, click Reply or Reply to All.
•To forward a message, click Forward or Forward As.
Related information
I can't send messages, 40 
Set the importance level for an email or a PIN message that you send
If you change the importance level of an email or a PIN message, a high priority indicator  or low priority indicator 
appears beside that message on your BlackBerry smartphone. If the recipient's messaging application supports 
importance levels for messages, the importance level will also be indicated to the recipient.
1.When you are composing an email or a PIN message, press the  key > Options. 
2.Change the Importance field.
3.Press the  key > Save. 
Change the display color of PIN messages
1.On the home screen, click the Messages icon.
2.Press the  key > Options > Message Display and Actions. 
3.To change the display color of PIN messages in your inbox, clear the Display PIN Messages in Red checkbox.
4.Press the  key > Save. User GuideMessages
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							Attachments
How to: Attachments
About files and attachments
You can view and download attachments and store them on your BlackBerry smartphone or a media card. If your email 
account uses a 
BlackBerry Enterprise Server that supports accessing files on your organization's network, you can preview 
files from your organization's network and save the files to your smartphone or attach them directly to email messages 
without downloading them. You can use the Files application to view a list of all the files that are saved on your smartphone.  You can also rename, move, and delete files on your organization's network from your smartphone.
To change attachments or files that you download, you can use third-party editing applications, such as , that are designed 
for use on 
BlackBerry smartphones.
Related information
Search for a file that is saved on your smartphone, 124
Search for a file that is saved on your organization's network, 124
Open a file or an attachment
Before you begin: To perform this task, your email account must use the BlackBerry Internet Service or a BlackBerry 
Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 
1.In a message, meeting invitation, or calendar entry, press the  key. 
2.If necessary, click Retrieve Attachment Information.
3.Click Open Attachment.
4.If necessary, on the Attachments screen, click an attachment.
5.If necessary, in the dialog box, select an option.
Related information
I can't turn on cell broadcasting, 122
Save a file or an attachment
Before you begin: To perform this task, your email account must use the BlackBerry Internet Service or a BlackBerry 
Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 
1.In a message, in a calendar entry, or on a webpage, do one of the following:
 • If there is only one attachment in a message or calendar entry, press the  key.
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							 • If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the  key.
 • If you are downloading a file from a webpage, press the  key.
2.Click Download Attachment or Download File.
3.Click the folder that you want to save the file or attachment in.
4.Click Save.
To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the  key 
> 
Cancel Download.
Send a file
Before you begin: To send a video, the video must be recorded in MMS mode.
1.On the home screen or in a folder, click the Media icon or Files icon.
2.Find and highlight a file.
3.Press the  key > Send. 
4.Click a message type.
5.If necessary, turn on Bluetooth technology and choose a device or pair with a device.
Related information
I can't attach a file to a text message, 122
Open a link in a file or an attachment
Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments.
1.In a file, highlight a link.
2.Press the  key > Open Link or Retrieve. 
To return to the file, press the  key.
Set font options for a file or an attachment
1.In a file or an attachment, press the  key > Options. 
2.Change the font fields.
3.Press the  key > Save. 
View properties for a file
You can view the size, author, publication date, and other properties of a file.
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							1.On the home screen or in a folder, click the Media icon or Files icon.
2.Find and highlight a file.
3.Press the  key > Properties. 
Related information
Hide a file or folder, 126
View a hidden file or folder, 127
Contact cards
About contact cards
A contact card (sometimes called avCard or .vcf file) contains information for a specific contact. You can send contact 
cards as attachments to email messages, PIN messages, text messages, or 
BlackBerry Messenger messages. You can also 
send contact cards through the Contacts application using 
Bluetooth technology.
Attach a contact card to a message
You can attach a contact card to an email, a PIN message, or a text message.
1.When you are composing a message, press the  key > Attach > Contact. 
2.Find and highlight a contact.
3.Press the  key > Continue. 
Related information
I can't attach a file to a text message, 122
Save a contact card from a message
If you receive a contact card in a message, you can save it so that the contact information is added to your contact list.
1.In a message, highlight a contact card.
2.Press the  key > View Attachment. 3.Press the  key. 
4.Click one of the following items:
•Add to Contacts
•Update Contact
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							Troubleshooting: Attachments
A skipped content bar appears in a document
More content is available for you to download to your BlackBerry smartphone.
1.To download the content, click the skipped content bar.
2.Click More.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry smartphone has not downloaded the slide.
1.To download the slide, highlight the slide.
2.Press the  key > Retrieve.
Security options for messages
Block incoming messages
If your work email account is associated with a BlackBerry Enterprise Server, you might not be able to block or unblock PIN 
messages from contacts within your organization, from contacts outside of your organization, or both.
When you block messages, you can set your smartphone to allow messages from specific contacts.
1.Do one of the following:
•To block all incoming email, PIN, or text messages, on the home screen or in a folder, click the Options icon. Click 
Security > Firewall. Select the checkbox beside one or more message types.
 • To block only text messages with attachments that are from an advertiser or unknown sender, on the home 
screen, click the 
Text Messages icon.Press the  key > Options. In the MMS section, in the Message 
Filtering
 section, select the Reject Anonymous Messages checkbox or the Reject Advertisements checkbox.
2.Press the  key > Save. Note: Even though you don't receive blocked messages on your BlackBerry smartphone, blocked messages might 
contribute to data usage in your wireless service plan. You can stop email messages from being forwarded to your  smartphone without contributing to data usage by turning off email message forwarding or by using email message filters.
Related information
Create an email filter, 91 
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							Allow messages from contacts in your contact list or allowed sender list
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Firewall.
3.In the General section, if the Enable checkbox isn't selected, select it.
4.In the Block Incoming Messages section, select one or more message types.
5.Select the Contacts checkbox or Specific Addresses, Phone Numbers, or PINs checkbox.
6.Press the  key > Save. 
Add a contact to your allowed sender list
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Firewall.
3.In the General section, if the Enable checkbox isn't selected, select it.
4.In the Block Incoming Messages section, select one or more message types.
5.In the Exceptions section, select the Specific Addresses, Phone Numbers, or PINs checkbox.
6.Click Add.
7.Press the  key. 
8.Click one of the following menu items:
•Add Email Address
•Add Phone Number
•Add PIN
9.In the Enter new exception dialog box, type the contact information.
10.Press the  key on the keyboard. 11.Press the  key > Close. 12.Press the  key > Save. 
Reset a blocked message counter
If you block messages, the blocked message counter tracks how many messages your BlackBerry smartphone has 
blocked. You can set the blocked message counter back to zero.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Firewall.
3.Highlight a message type.
4.Press the  > Reset Count or Reset All Counts.User GuideMessages
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							S/MIME and PGP protected messages
S/MIME and PGP protected message basics
About signing and encrypting messages
If your email account uses a BlackBerry Enterprise Server that supports this feature, you can digitally sign or encrypt 
messages to add another level of security to email and PIN messages that you send from your 
BlackBerry smartphone. 
Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you  digitally sign a message using your private key, recipients use your public key to verify that the message is from you and 
that the message hasn't been changed.
Encryption is designed to keep messages confidential. When you encrypt a message, your smartphone uses the recipient’s 
public key to encrypt the message. Recipients use their private key to decrypt the message.
To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your  smartphone uses the email address in your contact list to locate a 
PGP key or certificate for the contact.
Sign or encrypt a message
You can sign or encrypt email and PIN messages.
If you use a PGP Universal Server, your administrator might have set options so that the PGP Universal Server always signs 
or encrypts your messages.
1.When you are composing a message, change the Encoding field.
2.If necessary, change the Classification field.
3.To change the certificate that you use to send the message, press the  key > Options. 
•To change the signing or encryption certificate, change a Certificate field.
•To encrypt the message using only the recipient’s certificate, in the Encryption Options section, change the 
Certificate field to None.
•To send the message without including your certificate, change the Include Certificate field to No.
If you change the Certificate field to None, you cannot read the message after you send it.
If you encrypt a message and keys are not available for all recipients, you might be able to click Send to Server to send the 
message to the 
PGP Universal Server. If the PGP Universal Server locates the keys, it encrypts the message. Otherwise, it 
might send the message as plain text.
Related information
Some signing and encryption options aren't available on my smartphone, 116
Encrypt an S/MIME or a PGP protected message with a passphrase
By default, your BlackBerry smartphone uses your certificate or PGP key to encrypt messages.
1.When composing a message, change the Encoding field to an option that uses encryption.
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							Press the  key > Options. 
3.In the Encryption section, select the Use Password-Based Encryption checkbox or Use Conventional Encryption 
checkbox.
4.Press the  key > Save. 
Using a secure method, let the recipient know what the passphrase is.
Attach a certificate or PGP key to a message
You can attach a certificate or PGP key to email and PIN messages.
1.When composing a message, press the  key > Attach > Certificates or PGP Keys. 
2.Highlight a certificate or PGP key.
3.Press the  key > Continue. 
Download the certificate or PGP key used to sign or encrypt a message
If a certificate or PGP key isn't included in a received message or isn't already stored in the key store on your BlackBerry 
smartphone, you can download the certificate or PGP key.
If you are enrolled with the PGP Universal Server, your smartphone might download the sender’s PGP key from the PGP 
Universal Server
 automatically. You can't download the sender’s PGP key manually.
1.In a message, highlight the encryption indicator or a digital signature indicator.
2.Press the  key > Fetch Sender's Certificate or Fetch Sender's PGP Key. 
3.Specify the search criteria.
4.Press the  key > Search.
5.Click a certificate or PGP key.
6.Click Add To Key Store.
Add a certificate or PGP key from a message
If you are enrolled with the PGP Universal Server, you can't add PGP keys from messages.
1.In a message, highlight a digital signature indicator.
2.Press the  key. 
•To import the certificate or PGP key, click Import Certificate or Import PGP Key.
•To import and trust the certificate or PGP key, click Trust Certificate or Trust PGP Key.
Add a certificate or PGP key from an attachment
If you are enrolled with the PGP Universal Server, you can't add PGP keys from attachments.
1.In a message, click the certificate or PGP key attachment at the end of the message.
2.Click Retrieve Certificate or Retrieve PGP Key.
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