Brother 7820 N Manual

							
ix
Setting up the password ............................................................................2-8
Changing the TX Lock password...............................................................2-8
Turning TX Lock on ...................................................................................2-9
Turning TX Lock off ...................................................................................2-9
Memory Security (MFC-7820N only) .............................................................2-9 Setting up the password ..........................................................................2-10
Changing the Memory Security password ...............................................2-10
Turning Memory Security on ...................................................................2-10
Turning Memory Security off ...................................................................2-10
Setting Lock .................................................................................................2-11 Setting up the password ..........................................................................2-11
Changing the Setting Lock password ......................................................2-12
Turning Setting Lock on...........................................................................2-12
Turning Setting Lock off...........................................................................2-12
3Setup Send
How to enter Fax mode .......................................................................................3-1
How to dial ...........................................................................................................3-1 Manual dialling ...............................................................................................3-1
One-Touch Dialling ........................................................................................3-1
Speed-Dialling ...............................................................................................3-1
Search ...........................................................................................................3-2
Fax Redial .....................................................................................................3-2
How to Fax...........................................................................................................3-3 Faxing from the ADF .....................................................................................3-3
Faxing from the scanner glass ......................................................................3-3
Automatic transmission .................................................................................3-4
Manual transmission (with an external telephone only) .................................3-4
Out of Memory message ...............................................................................3-4
Basic sending operations .....................................................................................3-5 Sending faxes using multiple settings ...........................................................3-5
Contrast .........................................................................................................3-5
Fax Resolution ...............................................................................................3-6
Dual Access ...................................................................................................3-6
Real Time Transmission ................................................................................3-7
Broadcasting..................................................................................................3-7
Checking job status .......................................................................................3-8
Cancelling a fax in progress ..........................................................................3-8
Cancelling a scheduled job ............................................................................3-8
Advanced sending operations .............................................................................3-9 Composing the electronic Cover Page ..........................................................3-9Composing your own comments ...............................................................3-9
Cover page for the next fax only........................................................... ...3-10
Send a cover page for all faxes ...............................................................3-10
Using a printed cover page......................................................................3-11
Overseas Mode ...........................................................................................3-11
Delayed Fax ................................................................................................3-12
Delayed Batch Transmission .......................................................................3-12
Setup for Polled Transmit (Standard) ..........................................................3-13
Setup for Polled Transmit with Secure Code...............................................3-13 
						

							
x
4Setup Receive
Basic receiving operations ................................................................................... 4-1Choosing the Receive Mode  ........................................................................ 4-1To select or change your Receive Mode ...................................................4-2
Setting the Ring Delay  ..................................................................................4-2
Setting the F/T Ring Time (Fax/Tel mode only).............................................4-3
Fax Detect .....................................................................................................4-3
Printing a reduced incoming fax (Auto Reduction) ........................................4-4
Advanced receiving operations............................................................................4-4 Printing a fax from the memory  ....................................................................4-4
Setting the Print Density ................................................................................4-4
Reception into memory..................................................................................4-5If Memory Receive is On at this time.........................................................4-5
If Memory Receive is Off at this time.........................................................4-5
Polling ............................................................................................................4-5 Setup for Polling Receive (Standard) ........................................................4-5
Secure Polling ...........................................................................................4-6
Setup for Polling Receive (Secure) ...........................................................4-6
Setup for Polling Receive (Timer)..............................................................4-6
Sequential Polling...................................................................................... 4-7
5Quick-Dial numbers and dialling options
Storing numbers for easy dialling ........................................................................ 5-1 Storing One-Touch numbers .........................................................................5-1
Storing Speed-Dial numbers .........................................................................5-2
Changing One-Touch / Speed-Dial numbers ................................................ 5-2
Setting up Groups for Broadcasting ..............................................................5-3
Dialling options .................................................................................................... 5-4 Access codes and credit card numbers......................................................... 5-4
Pause ............................................................................................................5-4
Tone or Pulse ................................................................................................5-4
6Remote Fax Options
Setting up Remote Fax Options...........................................................................6-1Setting up Fax Forwarding ............................................................................6-1
Setting Fax Storage .......................................................................................6-1
PC Fax Receive (including when the PC is turned off).................................. 6-2
Turning off Remote Fax Options ...................................................................6-3
Changing Remote Fax Options .....................................................................6-3
Setting your Remote Access Code................................................................6-4
Remote Retrieval .................................................................................................6-4 Using your Remote Access Code..................................................................6-4
Remote commands .......................................................................................6-5
Retrieving fax messages ............................................................................... 6-6
Changing your Fax Forwarding number ........................................................6-6 
						

							xi
7Printing reports
Fax settings and activity ......................................................................................7-1Customizing the Transmission Verification Report ........................................7-1
Setting the Journal Period .............................................................................7-2
Printing reports ..............................................................................................7-2How to print a report ..................................................................................7-2
8Making copies
Using the machine as a copier ............................................................................8-1 Enter Copy mode...........................................................................................8-1
Making a single copy .....................................................................................8-1
Making multiple copies ..................................................................................8-2
Stop copying ..................................................................................................8-2
Using the temporary Copy keys...........................................................................8-2 Enlarging or reducing the image copied ........................................................8-3
Changing the temporary copy settings ..........................................................8-4Quality .......................................................................................................8-5
Sorting copies using the ADF ....................................................................8-5
Making N in 1 copies (Page Layout)..........................................................8-6
Making a poster (Page Layout) .................................................................8-7
Changing the default copy settings......................................................................8-8 Quality ...........................................................................................................8-8
Adjusting contrast ..........................................................................................8-8
Out of Memory message .....................................................................................8-8
9Software and Network Features 9-1
10Important information
IEC 60825-1 Specification ...........................................................................10-1 Laser Diode .............................................................................................10-1
Disconnect device .......................................................................................10-1
Wiring information ........................................................................................10-1 Important .................................................................................................10-1
LAN connection (MFC-7820N only).............................................................10-1
Radio interference .......................................................................................10-2
Important safety instructions........................................................................10-2
Trademarks .................................................................................................10-3
11Troubleshooting and routine maintenance
Troubleshooting .............................................................................................. ...11-1
Error messages ...........................................................................................11-1 Checking if the machine has faxes in its memory ...................................11-5
Forwarding faxes to another fax machine ...............................................11-5
Transferring faxes to your PC..................................................................11-5
Document jams............................................................................................11-6 Document is jammed in the top of the ADF unit ......................................11-6
Document is jammed inside the ADF unit ...............................................11-6 
						

							
xii
Paper jams .................................................................................................. 11-7Paper is jammed inside the machine.......................................................11-7
Paper is jammed at the back of the machine ..........................................11-8
Paper is jammed inside the drum unit and toner cartridge assembly .... 11-10
If you are having difficulty with your machine ............................................11-11
Improving the print quality .........................................................................11-16
Cleaning the drum unit ..............................................................................11-17
Compatibility ..............................................................................................11-20
Packing and shipping the machine ..................................................................11-20
Routine maintenance.......................................................................................11-21 Cleaning the outside of the machine .........................................................11-21Clean the outside of the machine as follows: ........................................11-21
Cleaning the scanner glass .......................................................................11-22
Cleaning the laser scanner window ...........................................................11-23
Cleaning the corona wire ...........................................................................11-24
Replacing the toner cartridge TN-2000 ..................................................... 11-25
How to replace the toner cartridge ............................................................11-25
Replacing the drum unit (DR-2000) ...........................................................11-28
Machine Information ........................................................................................11-30 Checking the Serial Numbers ....................................................................11-30
Checking the Page Counters.....................................................................11-30
Checking the Drum Life .............................................................................11-30
AAppendix A
Telephone services............................................................................................. A-1BT Call Sign.................................................................................................. A-1To enable the machine to work with BT Call Sign (Only with your external phone) ........................................................... A-1
Advanced receiving operations........................................................................... A-2 Operation from extension telephones........................................................... A-2
For Fax/Tel mode only.................................................................................. A-2
Using a cordless external handset ............................................................... A-2
Changing the remote codes ......................................................................... A-3
Connecting an external device to your machine................................................. A-3 Connecting an external telephone ................................................................ A-3
Connecting an external telephone answering device (TAD) ........................ A-4Sequence ................................................................................................. A-4
Connections ............................................................................................. A-4
Recording outgoing message (OGM) on an external TAD....................... A-5
Using extension telephones ..................................................................... A-5
Multi-line connections (PBX) ........................................................................ A-6 If you are installing the machine to work with a PBX................................ A-6
Custom features on your phone line............................................................. A-6
BAppendix B
On-screen programming..................................................................................... B-1 Menu table .................................................................................................... B-1
Memory storage............................................................................................ B-1
Navigation keys .................................................................................................. B-2 Entering Text .............................................................................................. B-10 
						

							
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Inserting spaces ..................................................................................... B-10
Making corrections ................................................................................. B-10
Repeating letters .................................................................................... B-10
Special characters and symbols  ............................................................ B-10
GGlossary G-1
SSpecifications
Product description ............................................................................................. S-1
General ............................................................................................................... S-1
Print media.......................................................................................................... S-2
Copy ................................................................................................................... S-3
Fax ...................................................................................................................... S-4
Scanner .............................................................................................................. S-5
Printer ................................................................................................................. S-5
Interfaces ............................................................................................................ S-6
Computer requirements ...................................................................................... S-7
Consumable items .............................................................................................. S-8
Network (LAN) (MFC-7820N only) ...................................................................... S-9
Optional External Wireless Print/Scan Server (NC-2200w) ................................ S-9
Optional External Print Server (NC-2100p) ...................................................... S-10
IIndex I-1
RRemote Retrieval Access card R-1 
						

							
1 - 1
1
Using this Guide
Throughout this Guide you will see special symbols alerting you to important warnings, notes and 
actions. Special fonts identify keys you should press, messages that appear on the LCD, and 
important points or related topics.
Introduction
BoldBold typeface identifies specific keys on the machine’s control panel.
Italics Italicized typeface emphasizes an important point or refers you to a related topic.
CourierCourier type face identifies the messages on the LCD of the machine.
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage 
to the machine or other objects.
Improper Setup icons alerts you to devices and operations that are not compatible 
with the machine.
Notes tell you how you should respond to a situation that may arise or give tips 
about how the operation works with other features. 
						

							
Introduction1 - 2
1
Choosing a location
Place your machine on a flat, stable surface that  is free of vibration and shocks, such as a desk. 
Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a 
location where the temperature remains between 10°C and 32.5°C.
CAUTION
■Avoid placing your machine in a high-traffic area.
■Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators. 
■Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.
■Do not connect your machine to an electrical socket controlled by wall switches or automatic 
timers.
■Disruption of power can wipe out information in the machine’s memory.
■Do not connect your machine to an electrical socket on the same circuit as large appliances 
or other equipment that might disrupt the power supply.
■Avoid interference sources, such as speakers or the base units of cordless phones. 
						

							
Chapter 1
1 - 3
How to access the 
complete User’s Guide 
This User’s Guide does not contain all the 
information about the machine such as how 
to use the advanced features of the Fax, 
Printer, Scanner, PC Fax and Network. When 
you are ready to learn detailed information 
about these operations, read the complete 
User’s Guide located in the ‘Documentation’ 
section of the CD-ROM.
Note
Network is not available for MFC-7420.
MFC-7420: Network features are available 
only with an optional Print or Print/Scan 
server.
To view Documentation 
(For Windows®) 
From the  Start menu, select  Brother, MFL 
Pro Suite MFC-XXXX  (where XXXX is your 
model name) from the Programs Group and 
then select  User’s Guide .
— OR —
1Turn on your PC. Insert the Brother 
CD-ROM labelled Windows® into your 
CD-ROM drive.
2If the model name screen appears, click 
your model name.
3If the language screen appears, click 
your language.
The CD-ROM main menu will appear.
Note
If this window does not appear, use 
Windows® Explorer to run the setup.exe 
program from the root directory of the Brother 
CD-ROM.
4Click  Documentation .
5Click the documentation you want to 
read.
Quick Setup Guide:  Setup and 
Software Installation Instructions
 User’s Guide (2 or 3 manuals):  
User’s Guide for stand-alone 
operations, Software User’s Guide 
and Network* User’s Guide 
(*MFC-7820N only)
 PaperPort
® User’s Guide:  Document 
Management Software
How to find Scanning instructions
There are several ways you can scan 
documents. You can find the instructions as 
follows:
Software Users Guide:
■How to scan using Windows® in Chapter 2
(For Windows
® 98/98SE/Me/2000 
Professional/XP/Windows NT® 
Workstation Version 4.0)
■Using ControlCenter2.0 in Chapter 3
(For Windows
® 98/98SE/Me/2000 
Professional/XP/Windows NT® 
Workstation Version 4.0)
■Network Scanning (MFC-7820N only)
PaperPort
® Users Guide
■Instructions for scanning directly from 
ScanSoft® PaperPort® 
						

							
Introduction1 - 4
1
To view Documentation (For Macintosh®)
1Turn on your Macintosh®. Insert the 
Brother CD-ROM labelled Macintosh® 
into your CD-ROM drive. The following 
window will appear.
2Double-click the  Documentation icon.
3The select Language screen appears, 
double-click your language.
4Click the documentation you want to 
read.
Quick Setup Guide:  Setup and 
Software Installation Instructions
 Users Guide (2 or 3 manuals):  
User’s Guide for stand-alone 
operations, Software User’s Guide 
and Network* User’s Guide 
(*MFC-7820N only)
How to find Scanning instructions
There are several ways you can scan 
documents. You can find the instructions as 
follows:
Software Users Guide:
■Scanning from a Macintosh® in Chapter 7
(For Mac OS
® 9.1 - 9.2/Mac OS® X 10.2.4 
or greater)
■Using ControlCenter2.0 (For Mac OS® X 
10.2.4 or greater) in Chapter 7
■Network Scanning in Chapter 7
(For Mac OS
® X 10.2.4 or greater)
(MFC-7820N only)
Presto!
® PageManager® Users Guide
■Instructions for scanning directly from 
Presto!® PageManager®
(Mac OS® X) 
						

							
Chapter 1
1 - 5
Control panel overview
MFC-7420 and MFC-7820N have similar control keys.
5
1  One-Touch Keys
These 4 keys give you instant access to 8 
previously stored numbers.
2 Shift
To access One-Touch numbers 5 to 8, hold 
down  Shift as you press the One-Touch key.
3 Fax and telephone keys:
Redial/Pause
Redials the last number you called. It also 
inserts a pause in quick dial numbers.
Tel/R
This key is used to have a telephone 
conversation after picking up the external 
handset in F/T pseudo-ringing.
Also, use this key to gain access to an 
outside line, or transfer a call to another 
extension when it is  connected to a PABX 
(PBX).
Resolution
Sets the resolution when you send a fax.
4  Mode keys:
 Fax
Lets you access Fax mode.
 Scan
Lets you access Scan mode.
 Copy
Lets you access Copy mode.
  5  Navigation keys:
Menu/Set
The same key is used for Menu and Set 
operations.
Lets you access the Menu to program and 
store your settings in the machine.
In standby mode you can press these keys to 
adjust the ring volume.
▼ Search/Speed Dial
Lets you look up numbers that are stored in 
the dialling memory. It also lets you dial 
stored numbers by pressing  # and a 
three-digit number.
Press to scroll forward or backward to a 
menu selection.
 
▲ or ▼
Press to scroll through the menus and 
options.
▲▲