Brother Print Server Nc 8100h User Guide

							CHAPTER 12 UNIX PRINTING 
12-7 
HP/UX Configuration 
 
In the case of HP/UX10.xx, the sam program is used to set up the remote printer. 
The steps are as follows: 
 
1.   Execute the sam program. From the list of options, select Printers and 
Plotters 
2. Select LP Spooler 
3.  Select Printers and Plotters 
4.  Select Actions and then Add Remote Printer/Plotter 
5.  Enter any name as the Printer Name (this will be the name of the print 
queue) 
6.  Enter the IP address of the Print / Fax server as the Remote System 
Name 
7.  Enter the desired Print / Fax server service name as the Remote Printer 
Name 
8.  Check the box next to Remote Printer is on BSD system 
9.  You may accept the default values for the remaining items. 
10.  Click OK to configure the printer 
 
You should now be able to print using the lp-d command with the printer name. 
 
If you are using the HP distributed print service, the configuration procedure is 
slightly different because you are sending the print jobs to a file server, which in 
turn spools the job to the Print / Fax server. You must therefore know the name 
of the file server (spooler host) in addition to the above information. You will 
add a physical and a remote printer and a remote printer, and then assign a logical 
printer to the remote printer (a unique name that does not match any other name). 
To print, use the lp -d command with the logical printer name. 
 
Earlier versions of HP/UX use similar procedures to 10.xx users: 
 
1.  Enter sam and select Peripheral Devices and then Add Remote Printer 
(not Networked printer) 
2.  Enter the following remote printer settings (the other settings do not 
matter): 
3.  Line printer name (user-selectable) 
4.  Remote system name (the Print / Fax server name; must match what is in 
hosts file or use Print / Fax server IP address) 
5.  Remote printer queue (Printserver binary or text service name, e.g. 
BINARY_P1 or TEXT_P1).  
6.  Remote Printer is on a BSD System (Yes)  
						

							CHAPTER 12 UNIX PRINTING 
12-8 
IBM RS/6000 AIX Configuration 
 
The RS/6000 AIX operating system uses the smit program to set up the remote 
printer. The procedure is as follows for AIX 4.0 and later: 
 
1.  Enter smit and select devices 
2. Select Printer/Plotter 
3.  Select Print Spooling 
4.  Select Add a Print Queue 
5. Select Remote 
6.  Enter the following Remote Printer Settings: 
 
Name of queue (user selectable) 
Host name of Remote Printer (Print / Fax server name; must match name 
in /etc/hosts file or use the Print / Fax server IP address) 
Name of queue on remote printer (Print / Fax server binary or text 
service name, eg. BINARY_P1 or TEXT_P1). 
Type of print spooler. BSD (press the LIST button and choose BSD) 
 
The procedure for pre-V4.0 systems is as follows. 
 
1.  Enter smit and select devices 
2. Select printer/plotter 
3.  Select manage remote printer subsystem 
4.  Select client services 
5.  Select remote printer queues 
6.  Select add a remote queue 
7.  Enter the following remote queue settings: 
8.  Name of queue to add (user selectable) 
9.  Activate the queue (Yes) 
10.  Destination host (Print / Fax server name; must match name in /etc/hosts 
file or use the Print / Fax server IP address) 
11.  Name of queue on remote printer (Print / Fax server binary or text 
service name, eg. BINARY_P1 or TEXT_P1).  
12.  Name of device to add (user selectable; for example lp0)  
						

							CHAPTER 12 UNIX PRINTING 
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Sun Solaris 2.x Configuration 
 
Sun Solaris 2.x uses the lpsystem and lpadmin programs for remote printer 
configuration: 
 
lpsystem -t bsd prnservername 
lpadmin -p queue -s prnservername!prnserverservice 
accept queue   (not required on newer Solaris 
systems) 
enable queue  (not required on newer Solaris 
systems) 
 
Where queue is the name of the local print queue. 
prnservername is the name of the Print / Fax server (must match the entry in 
the /etc/hosts file or IP address). 
prnserverservice is the Print / Fax server BINARY_P1 or TEXT_P1 
service.   
 
If this is the first printer configured, you must also use the lpsched command 
prior to the accept command. 
 
As an alternative, you may use Printer Manager in the Admintool utility under 
OpenWindows. Select Edit, Add, and Add Access to Remote Printer. Then enter 
the Print / Fax server name in the format 
prnservername!\prnserverservice as described above. Make sure 
that the Printer Server OS is set to BSD (the default setting), and click Add. 
 
Note that we recommend that you use the /etc/hosts file for the printer name 
rather than NIS or other name services. Also note that due to a bug in the Sun lpd 
implementation on Solaris 2.4 and earlier releases, you may experience problems 
printing very long print jobs. If this is the case, a workaround is to use the raw 
TCP port software as described later in this chapter.  
						

							CHAPTER 12 UNIX PRINTING 
12-10 
SCO UNIX Configuration 
 
To configure a printer in version Version 5.x of SCO Unix, use the SCOADMIN 
program. 
 
1.  Select Printers and then Print Manager 
2.  On the menu select Printer and then Add Remote followed by Unix… 
3.  Enter the IP address of the Print / Fax server and type in the printer name 
to be used to spool to. 
4.  Deselect Use External remote Printing Protocol… 
5.  Edit the /etc/printcap file to include formfeed add the text rp=lpaf  
 
SCO UNIX requires TCP/IP V1.2 or later to work with Brother Print / Fax 
servers. You must first configure the /etc/hosts and /etc/printcap files as 
described in step 2. Then run the sysadmsh program as follows: 
 
1. Select Printers. 
2. Select Configure. 
3. Select Add. 
4.  Enter the name of the print queue you entered in the /etc/printcap file as 
the Printer name,  
5.  Enter anything as the Comment, and Class name. 
6.  For the Use printer interface select Existing. 
7.  Press the F3 key to get a list of available interface, and select the desired 
one as the Name of interface using the cursor keys (Dumb is a good 
choice). 
8.  Select Direct as the Connection.  
9.  Enter the desired Device name (/dev/lp generally works). 
10.  Select Hardwired as the Device. 
11.  Select No for the Require banner field. 
 
Older SCO Unix Systems 
The Brother NC-8100h Print / Fax servers supports the FTP protocol. Earlier 
SCO Unix systems are often configured to print using the FTP protocol.  
						

							CHAPTER 12 UNIX PRINTING 
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DEC TCP/IP Servers for VMS(UCX) 
 
You need to run the sys$system:ucx:$lprsetup command, specify a printer name, 
and then enter the Print / Fax server IP address as the remote system name. 
Specify one of the Print / Fax server services (see beginning of this section for 
options) as the remote system printer name (accept the defaults for other 
questions). 
 
TGVs Multinet 
 
TGVs Multinet requires you to run the MULTINET CONFIGURE /PRINTERS 
command, then use the ADD command to add a printer, specifying the Print / 
Fax server IP address, a protocol type of LPD, and one of the service options 
described at the beginning of this section as the remote print queue.   
 
Wollongongs PATHWAY 
 
First make sure that you have the Access option with lpd enabled. Then enter the 
Print / Fax server name and IP address in the 
TWG$TCP:[NETDIST.ETC]HOSTS file, run the LPGEN program, and execute 
the command: add queue/rmachine=prnservername/rprinter=prnserverservice, 
where queue is the name of the queue, prnservername is the Print / Fax server 
name from the hosts file, and prnserverservice is the Print / Fax server service 
name. 
 
IBM/AS4000 
 
To use a Brother Print / Fax server with an IBM AS/400 running IBM’s TCP/IP 
gateways services for OS/400 (the OS/400 system must be v3.1 or later) 
 
Use the CFGTCP command at your OS/400 prompt to add the Print / Fax 
server’s TCP/IP address to the AS/400 host table. 
Use the following one-line OS/400 command to create the LPD queue: 
 
CRTOUTQ OUTQ( RMSTSYS 
(*INTNETADR) RMTPRTO() 
AUTOSTRWTR(1) CNNTYPE(*IP) DESTTYPE (*OTHER) 
MFRTYPMDL () 
INTNETADR(‘’) TEXT 
(‘’) 
 
where  is the new AS/400 print queue name,  is the  Print / 
Fax server service name,
 BINARY_P1 or TEXT_P1,  is the OS/400 printer 
driver name (*HP4 is recommended if in doubt), and  is the IP address of 
the Print / Fax server.Note that the IP address and description must be enclosed in 
single quotes.
 
  
						

							CHAPTER 12 UNIX PRINTING 
12-12 
Other Systems 
 
Other systems use similar programs to set up Print / Fax servers. These programs 
will generally ask for the following information: 
 
Requested information:  You should use: 
remote printer  Binary or Text service name 
remote host computer name  Any name (must match the name in the 
printcap file, if any) or in some cases, 
you may enter the Print / Fax server IP 
address here 
remote host IP address  IP address of Print / Fax server. 
 
Technical support specialists for these companies can usually answer 
configuration questions if you provide them with the equivalent UNIX 
configuration information (tell them that the Print / Fax server looks like a 
remote UNIX host computer running the lpd line printer daemon). 
 
If you have not created a spool directory for the Brother Print / Fax server on 
your UNIX host computer, you will need to do so now (the printer setup utilities 
in HP/UX, AIX, Solaris 2.xx, and other systems will automatically create the 
spool directory). The lpd spool directory is usually located in the /usr/spool 
directory (check with your system manager to see if the location is different for 
your system). To create a new spool directory, use the mkdir command. For 
example, to create a spool directory for the queue laser1, you would enter: 
 
mkdir /usr/spool/lpd/laser1 
 
On some systems it is also necessary to start the daemon. This is done on 
Berkeley-compatible UNIX systems with the lpc start command as shown in the 
following example:  
 
lpc start laser1 
  
						

							CHAPTER 13 TROUBLESHOOTING 
13-1 
13 
13CHAPTER THIRTEEN 
 
Troubleshooting 
 
 
 
 
 
 
 
Overview 
 
This chapter describes procedures for troubleshooting problems you 
may encounter with a Brother Print / Fax server, it is divided into 
the following sections:  
 
1. Installation Problems 
2.  Intermittent Problems   
3. Protocol-Specific Troubleshooting 
4.  Internet Fax Troubleshooting 
 
 
  
						

							CHAPTER 13 TROUBLESHOOTING 
13-2 
Installation problems 
 
If you cannot print over the network, check the following: 
 
1.  Make sure that the printer is powered on, is on-line and ready to print. 
 
Verify that the printer and the configuration are good by printing the 
configuration page. Refer to the NC-8100h Quick Network Setup Guide 
for information on how to print the configuration page on your Print / 
Fax server. If the test fails, check: 
 
a.  If the LED is not blinking after connected to the network, then the 
network firmware settings may be corrupted. Please refer to step 3.  
 
b.  In this event, try to restore the factory default settings of the Print / 
Fax server by pressing the TEST switch on the back panel of the 
printer for longer than 5 seconds. Once you have done that, switch 
the printer off and then on again, and try to print out the 
configuration page. 
 
2.  If the configuration page prints but you cannot print documents, try the 
following  
 
If none of the following steps are successful, there is almost 
certainly a hardware or network problem!  
						

							CHAPTER 13 TROUBLESHOOTING 
13-3 
 
a.  If you are using TCP/IP: 
Try pinging the Print / Fax server from  the host operating system 
command prompt with the command: 
 
ping ipaddress  
 
Where ipaddress is the Print / Fax server IP address (note that in 
some instances it can take up to two minutes for the Print / Fax 
server load its IP address (after setting the IP address). If a 
successful response is received, then proceed to the UNIX, TCP/IP 
Windows
® NT®/LAN Server, Windows® 98/95/Me Peer to Peer 
(LPR), Internet Printing or Web Browser troubleshooting section. 
Otherwise, proceed to step 3, and then go to TCP/IP Trouble 
shooting section. 
 
b.  If you are using Novell system: 
Verify that the Print / Fax server can be seen on the network. To do 
this, login as the SUPERVISOR (not as someone with supervisor 
privileges) or ADMIN (for Netware 4 or later servers), go into 
PCONSOLE or NWADMIN, select PRINT / FAX SERVER 
INFORMATION, and select the name of the Print / Fax server 
(make sure that you have entered the Print / Fax server name). If 
you can see Print / Fax server Status and Control in the menu, then 
the Brother Print / Fax server is visible to the network, proceed to 
the Novel NetWare Installation Troubleshooting Section. Otherwise, 
go to step 3. 
 
c.  If you are running Apple Talk for Macintosh: 
Make sure that you can see the Print / Fax server name under the 
HL-1200/MFL-Pro icon in the Chooser. If it is visible, then the 
connection is good, so proceed to the AppleTalk for Macintosh 
Section. Otherwise, go to  
step 3.  
						

							CHAPTER 13 TROUBLESHOOTING 
13-4 
3.  If you cannot make any of the connections in step 2, check the 
following: 
 
a.  Make sure the printer is powered on and on-line.  
 
b.  Verify that the cabling, network connection, and print out a 
configuration page in the Network STATISTICS information to see 
if bytes are being transmitted and received. 
c.  Check to see if there is LED activity. 
 
• No Light: 
 If the LED (Link Activity) is off, then the Print / Fax server is not 
connected to the network. 
• Orange: Fast Ethernet 
The LED will be Orange if the Print / Fax server is connected to a 
100BaseTX Fast Ethernet network.  
• Green: 10BaseT Ethernet  
The LED will be Green if the Print / Fax server is connected to a 
10BaseT Ethernet network.  
The LED will blink if the Print / Fax server is receiving or 
transmitting data.  
When the Print / Fax server is receiving packets continuously, the 
LED might look ‘off’. 
If you are using a repeater or hub, make sure that SQE (heartbeat) is 
turned off at the hub (if applicable). Also, if you have a hub or 
multi-port repeater, verify that the hub or repeater port is good by 
trying the Print / Fax server on a different port or on the other hub or 
multi-port repeater. 
 
4.  If you have a bridge or router located between the Print / Fax server and 
host computer, make sure that the device is set up to allow the Print / 
Fax server to send and receive data from the host. For example, a bridge 
can be set up to only allow certain types of Ethernet addresses to pass 
through (a process known as filtering); therefore, such a bridge must be 
configured to allow Brother Print / Fax server addresses. Likewise, a 
router can be set up to pass only certain protocols, so be sure that the 
desired protocol can be passed through to the Print / Fax server.