Brother Print Server Nc 8100h User Guide

							CHAPTER 4 INTERNET FAX 
 
 
4-1 
4 
41CHAPTER FOUR 
 
Internet FAX 
 
 
 
 
Overview 
 
Internet Faxing (I-FAX) allows you to send and receive FAX documents using 
the Internet as the transport mechanism. Documents are transmitted in E-mail 
messages as attached TIFF-F files. This means that PC’s are also able to receive 
and send documents, providing that the PC has as an application that can 
generate and view TIFF-F files, your can use Microsoft
® Imaging or A TIFF-F 
viewer application [Pagis Viewer 2.0] is available as a download from the 
Brother Web site (http://www.brother.com). Any documents sent via the 
FAX/MFC will automatically be converted into a TIFF-F format. If you wish to 
send and receive messages to and from your FAX/MFC, your mail application on 
the PC must be able to support the MIME format. 
  
						

							CHAPTER 4 INTERNET FAX 
 
 
4-2 
Getting Connected 
 
Before sending or receiving an Internet Fax you must configure your Brother 
FAX/MFC to communicate with your network and mail server. You must ensure 
the following: a correctly configured IP address for your FAX/MFC, an E-mail 
address for your FAX/MFC, the mail server(s) IP address, mailbox name and 
password for your Brother FAX/MFC. If you are unsure of any of these items, 
please contact your systems administrator. For details of how to configure this 
information, refer to the Web Based Management section (Internet Settings) of 
this User’s Guide. 
 
Front Panel Key Functions 
 
Shift + [1]  
Used to change input mode. You can use Dial Pad keys as Standard alphabet 
character keys. 
 
Dial Pad 
Used to enter Standard Alpha characters (26 letters), as well as @ . space ! “ # % 
& ‘ () +  / : ; < > = ? [ ] ^ – $ , *, _ and Numbers. 
 
Shift + [3] 
To change between upper case and lower case for entering the e-mail / I-Fax 
address. 
 
!
!! ! or 
  
Moves the LCD cursor to the left or right. 
 
Set 
Used to store multiple numbers. 
 
Fax Start 
Begins transmitting the document. 
 
Stop/Exit 
Deletes entered data and stops the scanning or transmitting process. 
 
One Touch Dial / Speed Dial / Tel Index / Group Dial 
These functions work the same way as with conventional FAX/MFC’s.  
However, please note that you cannot use chain dialling for E-mail addresses. 
 
Shift + Start 
Used to receive E-mail from the POP3 server manually. 
 
  
						

							CHAPTER 4 INTERNET FAX 
 
 
4-3 
Sending an Internet Fax 
 
• Send the Internet Fax in the same way to send a fax. 
 
If you have already programmed the addresses of the Internet Fax addresses into 
the FAX/MFC as a One Touch or Speed Dial, you can send the Internet Fax in 
the same way as you would send a normal fax. 
You can select your preferred resolution by selecting the Fax Resolution key on 
the panel before sending the Internet Fax. But you cannot send the color 
document. 
 
• Send the Internet Fax with the Scan to E-mail button (only for the 
models with the Scan to keys). 
1.  Set the document that you wish to send in the auto feeder of 
the Brother FAX/MFC. 
2.  Press the Scan to E-mail button on the control panel of the 
FAX/MFC. The display will then alternate between  
-  Connect to PC 
-  Connect to LAN 
 
Select the number for your preferred connection and press the “Set” key. A 
submenu appears on the LCD so you can select the resolution and the scan to 
format. Use the arrows keys to scroll through the options. 
 
1.  B/W STD    (200x100dpi Black and White) 
2.  B/W FINE    (200x200dpi Black and White) 
3. COLOR STD  (150x150dpi Color) 
4. COLOR FINE  (300x300dpi Color) 
5. COLOR S.FINE  (600x600dpi Color) 
* Options 3-5 are only available for the color models. You cannot set the 
resolution set by the Fax Resolution key. Step 1 and 2 are sent in TIFF-F format 
and options 3-5 are sent in JPEG format. 
 
 
Select the number for your preferred resolution and format and press the “Set” 
key. 
 
If you have already programmed this information into the FAX/MFC as a One 
Touch  
or Speed Dial, simply select the appropriate Dial location and press “Fax Start”. 
 
To manually enter the address, continue to the following step. 
  
						

							CHAPTER 4 INTERNET FAX 
 
 
4-4 
Entering Text 
 
Press [1], while holding down [!Shift] to change into the alphabet dialling 
mode.  
 
MFC-9700: 
You can now use the Dial Pad to dial the E-mail address.  Refer to the following 
table: Most number keys have three or four letters printed above them. The keys 
for 0, #,  * don’t have printed letters because they are used for special characters. 
By pressing the appropriate number key the correct number of times, you can 
access the character you want.  
 
 
Key  Once  Twice  Three times  Four times 
1 @  .  /  1 
2 A B C  2 
3 D E  F  3 
4 G H  I  4 
5  J K L 5 
6 M N O  6 
7 P Q R S 
8 T U V 8 
9 W X Y  Z 
 
Other models: 
You can now use the One-Touch Dial keys to dial the E-mail address.  Refer to the 
following table: 
 
One Touch Dial Key Alphabet Conversion Table 
01 - a  02 - b  03 - c  04 - d 
17 – q  18 – r  19 – s  20 - t 
05 – e  06 – f  07 – g  08 - h 
21 – u  22 – v  23 – w  24 - x 
09 – i  10 – j  11 – k  12 - l 
25 – y  26 – z  27 - .  28 - @ 
13 – m  14 – n  15 – o  16 – p 
29 – space  30 – [ special ]  31 – [ symbols]  32 – aA 
 
 
If you want to enter a blank space, press 
  twice. 
 
To change the mode between upper case and lower case for entering the e-mail / 
I-Fax address press [!Shift] and [3]. 
 
If you specify more than 16 characters, the LCD panel will scroll the name to the 
left character by character. You can enter up to 60 characters. 
 
Making corrections: 
If you entered a letter incorrectly and want to change it, press ! to move the 
cursor after the last correct letter. Then re-enter the correct text and/or digits. You 
can also back up and type over incorrect letters. 
  
						

							CHAPTER 4 INTERNET FAX 
 
 
4-5  Repeating letters: 
If you need to enter a character assigned to the same key as the previous 
character, press 
  to move the cursor to the right. 
 
Special characters and symbols: 
Press * for   (space) ! “ # $ % & ’ () * + , - . / € (€ is not available for US and 
Canada users) 
Press # for  : ; < = > ? @ [ ] ^ _ 
Press ∅ for É À È Ê Î Ç Ë Ö 0 (For US and Canada users) 
Ä Ë Ö Ü À Ç È  0 (For other users) 
 
As you enter the Internet Fax address, it will appear character by character on the 
LCD panel. 
If you specify more than 16 characters, the LCD panel will scroll the name to the 
left character by character. You can enter up to 60 characters. 
 
1.  Press [Fax Start] to send the document. 
 
After the document is scanned, it is transmitted to the Recipient Internet Fax 
Machine automatically via your SMTP server. You can cancel the send operation 
by pressing the [Stop] button during scanning. After the transmission is finished, 
the machine will return to standby mode. 
 
Some E-mail servers do not allow you to send large E-mail documents (the 
System Administrator will often place a limit on the maximum E-mail size). You 
can enable the Limit Size of the Sent Mail feature. The machine will display 
“Memory Full” when trying to send E-mail documents over 1Mbyte in size. The 
document will not be sent and an error report will be printed. The document you 
are sending should be separated into smaller documents that will be accepted by 
the mail server. You can turn on this feature through the Web Management utility 
or the LAN function mode. 
 
 
 
  
						

							CHAPTER 4 INTERNET FAX 
 
 
4-6 
Receiving E-mail or Internet Fax 
 
There are 2 ways you can receive E-mail messages: 
 
• POP3 receiving at regular intervals 
• POP3 receiving (manually initiated) 
• SMTP receiving 
 
Using POP3 receiving the FAX/MFC machine must poll the E-mail server to 
receive the print jobs. This polling can occur at set intervals (for example, you 
can configure the FAX/MFC to poll the E-mail server at 10 minute intervals) or 
you can manually poll the server by pressing the Shift + Start button. 
 
If your FAX/MFC starts to receive E-mail print jobs, the LCD panel will reflect 
this activity. For example, you will see RECEIVING on the LCD panel 
followed by xx MAIL(S). If you press the Shift + Start buttons to manually 
poll the E-mail server for E-mail print jobs and there are no mail documents 
waiting to be printed, the FAX/MFC will display NO MAIL on the LCD panel 
for two seconds. 
 
If your machine is out of paper when receiving data, the received data will be 
held in the FAX/MFC’s memory. This data will be printed automatically after 
paper is re-inserted into the machine. Memory receive must be switched “ON”. 
 
If the received mail is not in a plain text format or an attached file is not in the   
TIFF-F format, the following error message will be printed: “ATTACHED FILE 
FORMAT NOT SUPPORTED. FILE NAME:XXXXXX.doc” If the received 
mail is too large, the following error message will be printed: “E-MAIL FILE 
TOO LARGE.” If  “Delete POP Receive Error Mail” is “ON” (default) then error 
mail is automatically deleted from the E-mail Server. 
  
						

							CHAPTER 4 INTERNET FAX 
  
 
4-7 
Receiving an Internet Fax to a PC 
  
When a PC receives an Internet Fax document, the document is attached to  
a mail message that informs the PC that it is receiving a document from an 
Internet Fax. This is notified in the Subject field of the received mail 
message. 
  
If the PC to which you wish to send a document is not running Windows
® 95/ 
98/98SE/Me or Windows® NT®4.0/2000/XP operating system, please inform the 
PC ’s owner that software must be downloaded for documents in the TIFF-F 
format to be viewed. 
 
You can download a TIFF-F viewer from the Brother Web site 
( h tt p:// so lu ti ons.b ro th er.c o m ).  You can  a lso use  “  M icrosof t
® Imaging ” t hat 
is supplied with Windows® 95/98/Me or Windows® NT®4.0/2000/XP but some 
older versions of Windows® 95 do not support viewing TIFF-F documents. 
 
Forwarding Received E-mail and Fax  
Messages 
  
You can forward received E-mail or standard fax messages to another E-mail 
address or fax machine. Received messages can be forwarded via E-mail to a PC 
or Internet Fax. They can also be forwarded via standard phone lines to another 
FAX/MFC. 
 
Please see your FAX/MFC User guide to check that this feature is supported. 
This function is only for monochrome models. 
 
This can be done using the Web Management Utility or through the front panel. 
The steps for configuring Fax Forward can be found in the User Guide supplied 
with your FAX/MFC.  
 
 
  
						

							CHAPTER 4 INTERNET FAX 
 
 
4-8 
Relay Broadcasting 
 
This function allows the Brother FAX/MFC to receive a document over the 
Internet, and then relay it to other fax machines through conventional telephone 
lines.  
 
If you wish to use your FAX/MFC as a relay broadcast device, you must specify 
the domain name that you trust at the FAX/MFC, in other words, the portion of 
the domain after the ‘@’ sign. 
 
A trusted domain refers to the E-mail address. For example, if your address is 
[email protected] , then we identify the domain as brother.com. If your E-mail 
address is [email protected], then we identify the domain as brother.co.uk. 
Use care in selecting a trusted domain since any user on a trusted domain will be 
able to send a Relay Broadcast. 
 
 
Relay Broadcast can support the relay of a document up to a maximum of 48 Fax 
machines through conventional telephone lines. 
 
This function is only for monochrome models.  
						

							CHAPTER 4 INTERNET FAX 
 
 
4-9 
Relay Broadcast from a FAX/MFC 
 
[email protected]  [email protected]                             123456789 
 
 
 
 
 
 
 
 
 
 
Your FAX/MFC has an E-mail address of [email protected], you wish to send 
a document from this machine to another FAX/MFC in England with an E-mail 
address of [email protected], this machine will then forward the document 
to a standard FAX machine using a conventional telephone line. If your E-mail 
address is [email protected], you must configure a trusted domain name of 
brother.com on the machine in England that will broadcast the document to the 
conventional FAX machine. If you do not enter the domain name information, 
then the machine in the middle (the machine that will broadcast the document) 
will not trust any internet jobs that it receives from the FAX/MFC machine in the 
@brother.com domain. 
 
After the trusted domain is set you can send the document from your FAX/MFC 
[I.E. [email protected]] by entering the E-mail address of the FAX/MFC 
[I.E. [email protected]] that will forward the document followed by the 
phone number of the fax that will receive the document. The following is an 
example of how to enter the E-mail address and phone number. 
 
[email protected](fax#123456789) 
 
 
        E-mail address         Fax Phone Number 
 
 
 
 
 
Sending to multiple phone numbers: 
If you want to have the document relayed to more than one standard Fax machine 
the address can be entered using the following method: 
 
1.  Enter the phone number of the first Fax machine 
[email protected](Fax#123). 
2. Press the “Set” key. 
3.  Enter the phone number of the second Fax machine 
[email protected](Fax#456). 
4. Press the “Start” key. 
 
The word “fax#” must be 
included with the phone 
number inside the parenthesis.  
						

							CHAPTER 4 INTERNET FAX 
 
 
4-10 
You can also store the address information in One-Touch Dial. For example: 
Store [email protected](Fax#123) in One-Touch Dial key 01 and store 
[email protected](Fax#456) in One-Touch Dial key 02. You can then 
press the One-Touch Dial Key for each number instead on entering each 
individual number. 
Relay Broadcast from a PC 
 
Your PC     [email protected]                           123456789 
 
 
 
 
 
 
 
 
 
 
 
 
You can also send E-mail from your PC and have it relayed to a conventional 
FAX machine. The method of entering the phone number of the conventional 
FAX machine that will receive the relayed E-mail will vary depending on the 
mail application you are using. The following are some examples of different 
mail applications: 
 
Some E-mail applications do not support sending to multiple phone numbers. If 
your E-mail application cannot support multiple phone numbers you will only be 
able to relay to one Fax machine at a time. 
 
Outlook Express / Internet Explorer 4 & 5/ Netscape Communicator 4.5/ 
Eudora Ver 4.x and Pegasus (for Europe): 
 
Enter the address of the relay FAX/MFC and phone number of the FAX in the 
“TO” box using the same method used when sending from an FAX/MFC. 
 
[email protected](fax#123456789) 
 
Outlook 97/98/2000: 
For Outlook 97/98 & 2000 the address information must be entered into the 
address book as follows: 
 
Name: fax#123456789 
E-mail Address: [email protected]