Canon scanner imageFORMULA ScanFront 300 User Manual

							iii
❏Manuals for the Scanner
The following manuals are provided with the Canon 
ScanFront 300/300P/330. Be sure to read these manuals 
thoroughly before using the scanner. 
Setup and Operation Guide*
Setup Guide
Describes the procedure for setting up the scanner for 
scanning. Set up the ScanFront in accordance with the 
Setup Guide. For details on the ScanFront, refer to the 
Operation Guide and ScanFront 300/300P/330 
INSTRUCTIONS (electronic manuals). 
Operation Guide
Provides an overview of the functions of the scanner, and 
describes the basic operations for using the ScanFront. For 
details on the settings of the ScanFront, refer to the 
ScanFront 300/300P/330 INSTRUCTIONS (electronic 
manual). 
* The printed version of Setup and Operation Guide may vary 
depending on your region. PDF files of the Setup and Operation 
Guide in other languages can be found on the application disc.
INSTRUCTIONS (Electronic Manual): This 
Manual
Describes how to use the scanner, and includes 
instructions for configuring the scanner settings, as well as 
handling, maintenance, and troubleshooting information. 
This manual is stored as a PDF file on the supplied 
application disc and requires Adobe Reader to open. (You 
can download Adobe Reader from the Adobe Web site.)
❏Symbols Used in This Manual
The following symbols are used in this manual to explain 
procedures, restrictions, handling precautions, and 
instructions that should be observed for safety.
WARNING
Indicates a warning concerning operations that may lead to 
death or injury to persons if not performed correctly. To 
use the scanner safely, always pay attention to these 
warnings.
CAUTION
Indicates a caution concerning operations that may lead to 
injury to persons, or damage to property if not performed 
correctly. To use the scanner safely, always pay attention 
to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be 
sure to read these items carefully to operate the scanner 
correctly, and avoid damage to the scanner.
Hint
Indicates a clarification of an operation, or contains 
additional explanations for a procedure. Reading these 
notes is highly recommended. 
						

							iv
❏How This Manual is Organized
This manual consists of the following chapters. 
Chapter 1   Before Use
This chapter provides an overview of the ScanFront. 
Chapter 2   Handling
This chapter describes the types of documents that can be 
scanned, and the basic operations of the scanner. 
Chapter 3   ScanFront Setup
This chapter describes the setup procedures and 
Administrator Settings of the scanner. 
Chapter 4   ScanFront Service
This chapter describes the how to use and configure 
ScanFront Service.
Chapter 5   Operating Procedures
This chapter describes the basic operating procedures for 
the scanner. 
Chapter 6   Web Menu (Administrator Mode)
This chapter describes the Web menu for the administrator 
to configure settings. 
Chapter 7   ScanFront Administration Tool
This chapter describes how to install and use ScanFront 
Administration Tool.
Chapter 8   Web Menu (User Mode)
This chapter describes the Web menu for the user to 
configure settings. Chapter 9   Maintenance
This chapter describes how to clean the scanner and 
replace the consumable parts such as rollers.
Chapter 10   Troubleshooting
This chapter describes how to respond when problems 
occur or warning messages appear.
Chapter 11   Appendices
This chapter describes the scanner specifications.  
						

							v ❏Table of Contents
Introduction............................................................... i
Manuals for the Scanner ......................................... iii
Symbols Used in This Manual ................................. iii
How This Manual is Organized................................ iv
Chapter 1   Before Use
1. Important Safety Instructions............................ 1-2
Installation Location .............................................. 1-2
Power ................................................................... 1-2
Moving the Scanner.............................................. 1-3
Handling ............................................................... 1-3
About the Fingerprint Sensor 
(ScanFront 300P only).......................................... 1-5
Disposal ................................................................ 1-5
2. Features of the ScanFront 300/300P/330 ........ 1-6
ScanFront 300/300P/330...................................... 1-6
ScanFront 300P/330............................................. 1-7
ScanFront 300P.................................................... 1-8
ScanFront 330 ...................................................... 1-8
3. Names and Functions of Parts ......................... 1-9
Front and Document Feed and Eject Trays.......... 1-9
Side and Rear..................................................... 1-10
4. Network Environment ..................................... 1-11
Network Environment ......................................... 1-11
Directory Service Support................................... 1-11
Limitations .......................................................... 1-12
Chapter 2   Handling
1. Documents ....................................................... 2-2
Plain Paper ........................................................... 2-2
Business Card ...................................................... 2-2
Card...................................................................... 2-3
2. Preparing the Scanner ..................................... 2-4
Preparing the Document Feed Tray and 
Eject Tray ............................................................. 2-4
Feed Selection Lever............................................ 2-5
USB Port............................................................... 2-5
3. Placing Documents .......................................... 2-6
Placing a Document ............................................. 2-6
Placing a Folded Document ................................. 2-7
Placing a Long Document .................................... 2-7
Placing a Card ...................................................... 2-8
4. Clearing a Paper Jam or Double Feed Error.... 2-9
5. Fingerprint Sensor (ScanFront 300P) ............ 2-11
Cautions for Handling the Fingerprint Sensor .... 2-11
Fingerprint Authentication................................... 2-12
Chapter 3   ScanFront Setup
1. Before Setting Up the Scanner ........................ 3-2
Installation Location .............................................. 3-2
Connecting the AC Adapter .................................. 3-3
Connecting the Network Cable ............................. 3-3
2. Turning the Power ON and OFF ...................... 3-4
Turning the Power ON .......................................... 3-4
Turning the Power OFF ........................................ 3-4
3. Configuring the Scanner Settings .................... 3-5
Administrator Settings .......................................... 3-5
Web Menu (Administrator Mode).......................... 3-6
4. Configuring Administrator Settings................... 3-8
Logging In to the Administrator Settings............... 3-8
Network Settings .................................................. 3-9
Administrator Password........................................ 3-9
Backup/Restore Setting Information ................... 3-10
Select Login Type ............................................... 3-10
Roller Counter Reset .......................................... 3-11
Format ScanFront............................................... 3-11
Touch Panel Adjustment .................................... 3-11
Display Language Setting................................... 3-12
Network Test ...................................................... 3-12
Switch to Web Application Mode 
(from Standard Mode of ScanFront 330 Only) ... 3-12
Chapter 4   ScanFront Service
1. About ScanFront Service ................................. 4-2
2. Installing ScanFront Service ............................ 4-3
System Requirements .......................................... 4-3
Installation ............................................................ 4-3 
						

							vi
3. ScanFront Service Setup ................................. 4-6
ScanFront Settings ............................................... 4-6
Changing the Port Number Used for 
Communication..................................................... 4-6
Chapter 5   Operating Procedures
1. Flow of Scanner Operations ............................. 5-2
2. Turning the Power ON and OFF ...................... 5-3
Turning the Power ON .......................................... 5-3
Turning the Power OFF ........................................ 5-3
3. Login Screen .................................................... 5-4
Login Screen Types.............................................. 5-4
When Using Server Authentication....................... 5-4
List Type Login ..................................................... 5-5
Key in Type Login ................................................. 5-6
Fingerprint Authentication (Only Available with 
the ScanFront 300P) ............................................ 5-7
4. Screen Displayed after Login ........................... 5-8
Home Screen........................................................ 5-8
Job Button Screen ................................................ 5-8
5. User Settings Screen ....................................... 5-9
Change Password ................................................ 5-9
Fingerprint Registration ........................................ 5-9
6. Fingerprint Registration (Only Available with 
the ScanFront 300P) ...................................... 5-10
Fingerprint Authentication................................... 5-10
Registering a Fingerprint .................................... 5-11
7. Scanning Procedures ..................................... 5-13
Scanning From the Home Screen ...................... 5-13
Scanning From the Job Button Screen............... 5-14
Address Selection Screen .................................. 5-15
USB Memory Screen .......................................... 5-17
Print Settings Screen .......................................... 5-18
Scanning............................................................. 5-19
8. Registering and Editing Addresses ................ 5-23
Registering a New Address ................................ 5-23
Modifying an Address ......................................... 5-25
Copying an Address ........................................... 5-26
9. Scan/Delivery Options.................................... 5-27
Scan Settings ..................................................... 5-28
File Formats........................................................ 5-32
Security Settings for PDF Files........................... 5-33
Delivery Options ................................................. 5-34
Chapter 6   Web Menu (Administrator Mode)
1. Web Menu Overview ........................................ 6-2
2. Logging In to the Web Menu ............................ 6-5
3. User Administration .......................................... 6-6
Registering New Users ......................................... 6-7
Restricting User Functions ................................. 6-10
Editing Users ...................................................... 6-11
Exporting and Importing Users ........................... 6-13
4. Address Book Settings ................................... 6-14
Registering New Addresses ............................... 6-15
Copying Addresses ............................................ 6-18
Exporting and Importing Address Books ............ 6-18
5. Job Button Settings ........................................ 6-20
Registering New Job Buttons ............................. 6-21
Scan Settings Overview ..................................... 6-22
Copying Job Buttons .......................................... 6-26
Editing Jobs ........................................................ 6-27
Exporting and Importing Job Buttons ................. 6-27
6. Device Configuration ...................................... 6-29
Network Setting .................................................. 6-30
Language/Timezone ........................................... 6-30
Device Operation ................................................ 6-31
Login Options ..................................................... 6-31
Administrator Settings ........................................ 6-32
7. Server Settings............................................... 6-33
E-mail Server/Fax Settings ................................. 6-34
Authentication Server ......................................... 6-35
Address Book Server.......................................... 6-36
FTP server .......................................................... 6-37
NTP Server ......................................................... 6-37
ScanFront Service Server .................................. 6-37
Certificates.......................................................... 6-37 
						

							vii
8. System Settings ............................................. 6-39
Backup and Restore ........................................... 6-40
Module Version Information/Update ................... 6-41
Log Settings........................................................ 6-42
Screenshot ......................................................... 6-43
Chapter 7   ScanFront Administration Tool
1. About ScanFront Administration Tool ............... 7-2
2. Installing ScanFront Administration Tool .......... 7-3
System Requirements .......................................... 7-3
Installation ............................................................ 7-3
3. ScanFront Administration Tool Setup ............... 7-5
Starting ScanFront Administration Tool ................ 7-5
Registering ScanFront Scanners.......................... 7-5
4. Managing the ScanFront Scanners .................. 7-6
Selecting a ScanFront .......................................... 7-6
Checking ScanFront Connections ........................ 7-6
Changing Passwords............................................ 7-6
Changing IP Addresses and Device Names ........ 7-7
Checking Detailed Information on 
the ScanFront ....................................................... 7-7
Displaying the Web Menu..................................... 7-7
Batch Processing.................................................. 7-7
Importing/Exporting Administration Data .............. 7-8
Chapter 8   Web Menu (User Mode)
1. Web Menu Overview ........................................ 8-2
2. Logging In to the Web Menu ............................ 8-3
3. User Settings .................................................... 8-4
User Settings ........................................................ 8-5
4. Address Book Settings ..................................... 8-9
Registering New Addresses ............................... 8-11
Copying Addresses ............................................ 8-14
Exporting and Importing Address Books ............ 8-14
5. Job Button Settings ........................................ 8-16
Registering New Job Buttons ............................. 8-18
Scan Settings Overview ..................................... 8-19
Copying Job Buttons .......................................... 8-23
Editing Jobs ........................................................ 8-24
Exporting and Importing Job Buttons ................. 8-24
Chapter 9   Maintenance
1. Routine Cleaning.............................................. 9-2
Cleaning the Scanner Unit.................................... 9-2
Cleaning the Touch Panel .................................... 9-2
Cleaning the Fingerprint Sensor 
(ScanFront 300P) ................................................. 9-2
Cleaning the Scanning Glass and Rollers ............ 9-3
Cleaning the Retard Roller ................................... 9-5
Cleaning the Feed Roller ...................................... 9-6
2. Replacing the Rollers and Document 
Holding Guide .................................................. 9-8
Exchange Roller Kit .............................................. 9-8
Replacement Method ........................................... 9-8
Checking the Page Count and 
Resetting the Counter........................................... 9-9
Chapter 10   Troubleshooting
1. Troubleshooting ............................................. 10-2
2. Error Messages (ScanFront) .......................... 10-6
3. Error Messages (Web Menu) ......................... 10-9
4. Adjusting the Touch Panel ........................... 10-11
5. Initializing ScanFront .................................... 10-13
Chapter 11   Appendices
1. Specifications ................................................. 11-2
Unit Specifications .............................................. 11-2
Network Specifications ....................................... 11-3
Transfer Destinations ......................................... 11-3
AC Adapter (100 to 240 V type) ......................... 11-3
Consumable Parts .............................................. 11-4
External Dimensions........................................... 11-5
2. Index .............................................................. 11-6 
						

							Chapter 1   Before Use
1. Important Safety Instructions ........................... 1-2
Installation Location ..............................................1-2
Power ....................................................................1-2
Moving the Scanner ..............................................1-3
Handling ................................................................1-3
About the Fingerprint Sensor 
(ScanFront 300P only) ..........................................1-5
Disposal ................................................................1-5
2. Features of the ScanFront 300/300P/330........ 1-6
ScanFront 300/300P/330 ......................................1-6
ScanFront 300P/330 .............................................1-7
ScanFront 300P ....................................................1-8
ScanFront 330.......................................................1-8
3. Names and Functions of Parts ........................ 1-9
Front and Document Feed and Eject Trays ..........1-9
Side and Rear .....................................................1-10
4. Network Environment .................................... 1-11
Network Environment ..........................................1-11
Directory Service Support ...................................1-11
Limitations ...........................................................1-12 
						

							1-2
Chapter 1   Before Use
1.Important Safety Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.
❏Installation Location
The performance of this scanner is affected by the 
environment in which it is installed. Make sure that the 
location where the scanner is installed meets the following 
environmental requirements.
●Provide adequate space around the scanner for 
operation, maintenance, and ventilation.
●Avoid installing the machine in direct sunlight. If 
this is unavoidable, use curtains to shade the 
scanner.
●Avoid locations where a considerable amount of 
dust accumulates.
●Avoid warm or humid locations, such as in the 
vicinity of a water faucet, water heater, or 
humidifier, and avoid locations where the fumes 
from ammonia, paint thinner, or other volatile 
chemicals may be present.
●Avoid locations that are subject to vibration.●Avoid exposing the scanner to rapid changes in 
temperature. If the room in which the scanner is 
installed is cold but rapidly heated, water droplets 
(condensation) may form inside the scanner. This 
may result in a noticeable degradation in scanning 
quality.
The following conditions are recommended for 
optimal scanning quality:
Room temperature: 10 °C to 32.5 °C (50 °F to 
90.5 °F)
Humidity: 20% to 80% RH
●Avoid installing the scanner near equipment that 
generates a magnetic field (e.g. speakers, 
televisions, or radios).
❏Power
●Connect only to a power outlet of the rated voltage 
and power supply frequency (either 120 V, 60 Hz 
or 220-240 V, 50/60 Hz, depending on your 
region).
●Do not connect other electrical equipment to the 
same power outlet to which the scanner is 
connected. Also, when using an extension cord, 
make sure that the extension cord is rated for the 
current requirements of the scanner.
●Never try to disassemble the AC adapter or modify 
it in any way, as this is extremely dangerous.
●The power cord and AC adapter may become 
damaged if they are often stepped on or if heavy 
objects are placed on them. Continued use of a 
damaged power cord and AC adapter can lead to 
an accident, such as a fire or electrical shock.
●Do not use the power cord while it is coiled.
At least 
15.75 
(40 cm)
At least 
23.62 (60 cm) 
						

							1-3
Chapter 1   Before Use
●Do not pull directly on the power cord. When 
disconnecting the power cord, grasp the plug and 
remove it from the outlet.
●Keep the area around the power plug clear of 
objects so that the power cord can be 
disconnected easily in an emergency.
●Use only the AC adapter provided with this 
scanner. Also, do not use the AC adapter provided 
with the scanner with any other electrical devices.
Model: MG1-4558
●If you have any questions regarding the power 
supply, contact your local authorized Canon dealer 
or service representative for further information.
❏Moving the Scanner
●When moving the scanner, always hold it with both 
hands to avoid dropping it. The weight of the 
scanner unit is approximately 7.9 lbs (3.6 kg). 
●Before moving the scanner, make sure the 
document tray is closed and the interface cable 
and AC adapter are disconnected. If the scanner is 
transported with these items connected, the plugs 
and connectors may be damaged due to 
excessive force applied to them during movement.
❏Handling
WARNING
Note the following precautions whenever using the 
scanner. Failure to do so may result in a fire or 
electric shock.
■Never use alcohol, benzene, paint thinner, aerosol 
sprays, or any other highly flammable substance 
near the scanner.■Do not cut, damage, or modify the power cord or 
AC adapter. Do not place heavy objects on the 
power cord or AC adapter, and do not pull or 
excessively bend the power cord.
■Never connect the power cord when your hands 
are wet.
■Do not connect the scanner to a multiplug power 
strip.
■Do not knot or coil the power cord, as this may 
result in a fire or electric shock. When connecting 
the power cord, make sure that the power plug is 
securely and completely inserted into the power 
outlet.
■Do not use power cords and AC adapters other 
than the power cord and AC adapter provided with 
this scanner.
■Never try to take the scanner apart or modify it in 
any way.
■Never try to take the AC adapter apart or modify it 
in any way, as this is dangerous and may lead to a 
fire or electric shock.
■Do not use flammable aerosol sprays near the 
scanner.
■When cleaning the scanner, turn the power OFF 
and disconnect the power cord from the power 
supply.
■Clean the scanner using a slightly dampened cloth 
which has been well wrung out. Never use alcohol, 
benzene, paint thinner, or any other flammable 
substances.  
						

							1-4
Chapter 1   Before Use
■If the scanner makes strange noises, or gives off, 
smoke, heat, or strange odors, or the scanner 
does not function or other abnormalities occur 
when you use the machine, immediately turn the 
power OFF, and disconnect the power plug from 
the power outlet. Then, contact your local 
authorized Canon dealer or service representative 
for further information.
■Do not drop the scanner, or subject it to impact or 
strong shock. Should the scanner ever become 
damaged, immediately turn the power OFF, and 
disconnect the power plug from the power outlet. 
Then, contact your local authorized Canon dealer 
or service representative to have the unit serviced.
■Before moving the scanner, make sure to turn the 
power OFF, and disconnect the power plug from 
the power outlet.
CAUTION
■Do not install the scanner on a surface that is 
unstable or tilted, or in an area subject to 
excessive vibrations, as this may cause the 
scanner to fall, resulting in personal injury or 
damage to the scanner.
■Do not block the ventilation openings. Doing so 
could cause the scanner to overheat, creating a 
risk of fire.
■Never place small metal objects such as staples, 
paper clips, or jewelry on the scanner. These items 
may fall into the scanner, and cause a fire or 
electric shock. Should such objects ever fall inside 
the scanner, immediately turn the power OFF, and 
disconnect the power plug from the power outlet. 
Then, contact your local authorized Canon dealer 
or service representative to have the unit serviced.■Do not install the scanner in a humid or dusty 
location. Doing so may result in a fire or electric 
shock.
■Do not place objects on top of the scanner, as they 
may tip over and fall, resulting in personal injury.
■Do not use the scanner with a power supply 
voltage other than 120/220-240 VAC. Doing so 
might cause fire or electric shock.
■When disconnecting the power cord, grasp it firmly 
by its plug. Do not pull directly on the power cord, 
as this may damage or expose the cord’s internal 
wiring, resulting in a fire or electric shock.
■Leave sufficient space around the power plug so 
that it can be disconnected easily. If objects are 
placed around the power plug, you will be unable 
to disconnect it in an emergency.
■Do not allow water or flammable substances 
(alcohol, paint thinner, benzene, etc.) to spill into 
the scanner, as this may result in a fire or electric 
shock.
■Turn OFF the power for safety when not using the 
scanner for a long period of time, such as 
overnight. Also, turn OFF the power, and 
disconnect the AC adapter from the scanner and 
disconnect the power cord from the power outlet 
for safety when the machine will not be used for an 
extended period of time, such as during 
consecutive holidays.
■Do not wear loose clothing or jewelry that may get 
caught in the scanner while you are using it. This 
may result in personal injury. Be extra careful of 
neckties and long hair. If anything becomes caught 
in the scanner, immediately disconnect the power 
cord to stop the scanner.
■Be careful when placing paper in the scanner and 
when removing jammed paper. It is possible to cut 
your hand on the edge of a sheet of paper. 
						

							1-5
Chapter 1   Before Use
❏About the Fingerprint Sensor 
(ScanFront 300P only)
●The following actions may damage the sensor or 
cause it to malfunction:
– Dropping an object on the fingerprint sensor, or 
otherwise subjecting it to a strong impact
– Scratching the surface of the fingerprint sensor, 
or poking it with a pointed object
– Pressing a hard object such as a fingernail or 
metal item against the fingerprint sensor
– Touching the fingerprint sensor with dirty hands
– Placing a sticker on the surface of the fingerprint 
sensor, or covering the surface with ink or 
another substance
●If fingerprint authentication fails frequently, the 
fingerprint sensor may be dirty. Clean the surface 
of the fingerprint sensor regulary. 
●When cleaning the fingerprint sensor, use a soft 
dry cloth to wipe dirt off the surface. 
●Do not use a pointed object to remove any dirt that 
accumulates around the fingerprint sensor. Doing 
so may cause the fingerprint sensor to 
malfunction. 
●Touching the fingerprint sensor while charged with 
static electricity may cause the fingerprint sensor 
or scanner unit to malfunction. Before touching the 
fingerprint sensor, discharge any static electricity 
by touching a piece of metal. Be especially careful 
during dry periods, such as the winter season, 
when the likelihood of being charged with static 
electricity is high. 
❏Disposal
●Prior to disposing of the scanner, initialize the 
scanner to ensure that the registered data is 
deleted. 
●When disposing of the scanner, make sure to 
follow all local ordinances and laws or consult with 
the retailer who sold you the scanner.