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Epson AcuLaser 2600DTN User Manual

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    Clearing Jammed Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
    Precautions for clearing jammed paper  . . . . . . . . . . . . . . . . . 345
    Jam A (cover A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
    Jam A, B (cover A and B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
    Jam MP, A (MP tray and cover A) . . . . . . . . . . . . . . . . . . . . . . 356
    Jam A, C1 (cover A and standard lower paper cassette)  . . . 359
    Jam A, E, C2 (cover A, E, and optional paper cassette)  . . . . 364
    Printing a Status Sheet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
    Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
    The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . . 370
    The printer does not print (Ready light off) . . . . . . . . . . . . . . 370
    The Ready light is on but nothing prints  . . . . . . . . . . . . . . . . 371
    The optional product is not available  . . . . . . . . . . . . . . . . . . . 371
    The Properties dialog box does not appear or it takes too much 
    time to open it. (For Windows users only) . . . . . . . . . . . . . 372
    Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
    The font cannot be printed  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
    Printout is garbled  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
    The printout position is not correct . . . . . . . . . . . . . . . . . . . . . 374
    Graphics do not print correctly  . . . . . . . . . . . . . . . . . . . . . . . . 374
    Toner is no fixed to the paper . . . . . . . . . . . . . . . . . . . . . . . . . . 374
    Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
    Cannot print in color  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
    The printout color differs when printed from different printers
    375
    The color looks different from what you see on the computer 
    screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
    Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
    The background is dark or dirty  . . . . . . . . . . . . . . . . . . . . . . . 377
    White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . . 377
    Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . 378
    Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . . 378
    Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
    Areas are missing in the printed image  . . . . . . . . . . . . . . . . . 379
    Completely blank pages are output. . . . . . . . . . . . . . . . . . . . . 380
    The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . . 380
    The non-printed side of the page is dirty . . . . . . . . . . . . . . . . 381
    Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
    Print quality decreased  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
     
    						
    							22
    Insufficient memory for current task . . . . . . . . . . . . . . . . . . .  382
    Insufficient memory to print all copies  . . . . . . . . . . . . . . . . .  382
    Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  382
    Paper does not feed properly  . . . . . . . . . . . . . . . . . . . . . . . . .  382
    Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  383
    The message Invalid AUX /IF Card appears on the LCD panel
    383
    Paper does not feed from the optional paper cassette . . . . .  384
    Feed jam when using the optional paper cassette  . . . . . . . .  384
    An installed option cannot be used  . . . . . . . . . . . . . . . . . . . .  384
    Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  385
    USB connections  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  385
    Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . .  386
    Printer software installation  . . . . . . . . . . . . . . . . . . . . . . . . . .  386
    Status and Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  393
    Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  393
    Printing in the PostScript 3 Mode Problems  . . . . . . . . . . . . . . . . .  393
    The printer does not print correctly in the PostScript mode 394
    The printer does not print  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  394
    Printouts are black and white even though the Resolution setting 
    is set to Color in the printer driver. (For Mac OS X users only) 
    (only when printing with an AL-2600 model that is set to the 
    Color mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  395
    The printer driver or printer that you need to use does not appear 
    in the Printer Setup Utility (for Mac OS X 10.3), Print Center 
    (for Mac OS X 10.2), or Chooser (for Mac OS 9) . . . . . . . .  396
    The font on the printout is different from that on the screen396
    The printer fonts cannot be installed  . . . . . . . . . . . . . . . . . . .  397
    The edges of texts and/or images are not smooth . . . . . . . .  397
    The printer does not print normally via the parallel interface 
    (Windows 98 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  398
    The printer does not print normally via the USB interface .  398
    The printer does not print normally via the network interface  
    399
    An undefined error occurs (Macintosh only)  . . . . . . . . . . . .  400
    Insufficient memory to print data (Macintosh only) . . . . . .  400
     
    						
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    Appendix A  Customer Support
    Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
    Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
    Appendix B  Technical Specifications
    Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
    Available paper types  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
    Paper that should not be used  . . . . . . . . . . . . . . . . . . . . . . . . . 404
    Printable area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
    Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
    General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
    Environmental  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
    Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
    Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
    Standard and approvals  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
    Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
    Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
    USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
    Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
    Options and Consumable Products  . . . . . . . . . . . . . . . . . . . . . . . . . 413
    Optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
    Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
    Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
    Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
    Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
    Photoconductor unit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
    Fuser unit 120/220 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
    Waste toner collector  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
    Appendix C  Information about Fonts
    Working with Fonts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
    EPSON BarCode Fonts (Windows Only)  . . . . . . . . . . . . . . . . 417
    Available fonts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
    Adding more fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
     
    						
    							24
    Selecting fonts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  445
    Downloading fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  445
    EPSON Font Manager (Windows Only)  . . . . . . . . . . . . . . . .  446
    Symbol Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  449
    Introduction to symbol sets . . . . . . . . . . . . . . . . . . . . . . . . . . .  449
    In the LJ4 Emulation Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . .  449
    In the ESC/P 2 or FX Modes  . . . . . . . . . . . . . . . . . . . . . . . . . .  453
    In the I239X Emulation Mode  . . . . . . . . . . . . . . . . . . . . . . . . .  456
    In the EPSON GL/ 2 Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . .  456
    In the P5C Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  457
    Glossary
    Index
     
    						
    							Getting to Know Your Printer25
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    Chapter 1 
    Getting to Know Your Printer
    Where to Find Information
    Setup Guide
    Provides you with information on assembling the printer and 
    installing the printer software.
    User’s Guide (this manual)
    Provides you with detailed information on the printer’s functions, 
    optional products, maintenance, troubleshooting, and technical 
    specifications.
    Network Guide
    Provides network administrators with information on both the 
    printer driver and network settings.You need to install this guide 
    from the Network CD-ROM to your computer’s hard disk before 
    referring it.
    Paper Jam Guide
    Provides you with solutions for paper jam problems about your 
    printer you may need to refer to on a regular basis. We 
    recommend printing this guide and keeping it near the printer.
    Online Help for printer software
    Click Help for detailed information and instructions on the 
    printer software that controls your printer. Online help is 
    automatically installed when you install the printer software.
     
    						
    							26Getting to Know Your Printer
    Printer Parts
    Front view
    a. output tray
    b. cover B
    c. latch on cover A
    d. cover A
    e. MP tray (Multi-Purpose tray)
    f. expansion tray 2
    g. expansion tray 1
    h. standard lower paper cassette
    i. cover D
    j. control panel
    hg a
    b
    f c
    j
    id
    e
     
    						
    							Getting to Know Your Printer27
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    Rear view
    a. Ethernet interface connector
    b. parallel interface connector
    c. USB interface connector
    d. interface card slot
    e. power switch
    f. AC inlet
    e
    f
    a
    c d
    b
     
    						
    							28Getting to Know Your Printer
    Inside the printer
    a. fuser unit
    b. photoconductor unit
    c. waste toner collector
    d. toner cartridge
    e. filter
    a
    e
    d
    c
    b
     
    						
    							Getting to Know Your Printer29
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    Control panel
    a. LCD panel Displays printer status messages and 
    control panel menu settings.
    b.
    c.
    d.
    e.Back button
    Up button
    Enter button
    Down buttonUse these buttons to access the control 
    panel menus, where you can make 
    printer settings and check the status of 
    consumable products. For instructions 
    on how to use these buttons, see  Using 
    the Control Panel Menus on page 223.
    f.Ready light
    (Green)On when the printer is ready, indicating 
    that the printer is ready to receive and 
    print data.
    Off when the printer is not ready.
    g.Error light
    (Red)On or flashes when an error has 
    occurred.
    ceb
    i jh
    gf
    da
     
    						
    							30Getting to Know Your Printer
    Options and Consumable Products
    Options
    You can add to your printer’s capabilities by installing any of the 
    following options.
    ❏Optional Paper Cassette Unit (C12C802211)
    This unit increases paper feeding capacity up to 500 sheets of 
    paper.
    ❏Duplex Unit (C12C802221)
    This Duplex Unit allows for automatic printing on both sides 
    of the paper. h.Start/Stop button When the printer is printing, pressing 
    this button stops the printing.
    When the error light is flashing, pressing 
    this button clears the error and switches 
    the printer to ready status.
    i.Data light
    (Yellow)O n  w h e n  p r i n t  d a t a  i s  s t o r e d  i n  t h e  p r i n t  
    buffer (the section of printer memory 
    reserved for receiving data) but not yet 
    printed.
    Flashes when the printer is processing 
    data.
    Off when no data remains in the print 
    buffer.
    j.Cancel Job button Press once to cancel the current print job. 
    Press and hold for more than two 
    seconds to delete all jobs from the printer 
    memory.
     
    						
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