GTE Omni Si Database Technical Practices Issue 1 Manual

							TL-130100-1001TABLE OF CONTENTS
PARA-PAGE GRAPH TOPIC
O-1824.15.4
O-1834.16
O-1834.16.1
O-1844.16.2
O-1864.16.3
O-1874.17
O-1874.17.10-l 88
4.17.2
O-1884.18
O-1894.19
O-1894.19.1
O-1904.19.2
o-1914.19.3
o-1 914.19.4
O-1924.20
O-l 92
4.20.1
O-l 92
4.20.2
O-l 934.20.3
O-l 944.20.4
O-1954.20.5
O-l 954.20.6
O-196
4.21
O-1964.21.1
o-1 974.21.2
O-l 984.22
O-1984.23
O-1984.23.1
o-1994.23.2
O-2004.24
O-2014.25
5210
Outside-to-Outside Call
Series Calling
Trunk to Line
Line to Trunk and Series Call Release
Line to Line and Series Call Release (Invalid Condition)
Extending Information Call on Outside Number, WATS Line, or FX Line
Attendant Completes Call
Station User Completes Call
Extending Information Call Over Tie Line
Attendant Conference
Establish Conference Call for Inside Party
Outside Party Connection
Station on Outside Party Requests Inclusion in Existing Conference
Accessing Conference Bridge 2
Paging
Universal Paging
Zone Paging
Placing Call in Page Queue
If Paged Party Does Not Answer
If Paged Party Calls Attendant
Attendant Denied Placing Call in Page Queue Condition
Code Calling
Attendant Code Calling
Code Calling With Outside Party Waiting
Attendant Trunk Group Restriction
Attendant Direct Trunk Access
Attendant Access
Attendant Control of Facility (ACOF)
Trunk Busy Verification and Break-In
Forced Trunk Release
8187o-7 
						

							TL-130100-1001
PAGE
O-202
O-202
O-202
O-203
O-203
O-204
O-204
O-205
O-205
O-205
O-206
O-207
O-207
O-207
O-208
O-209
O-209
O-209
O-210
o-21 1O-21 2
O-21 3
O-214
o-21 5
O-21 6
O-21 7
O-21 8
O-21 8
o-21 9
o-21 9
O-8
81875210 PARA-
GRAPH
4.26
4.26.1
4.26.2
4.27
4.27.1
4.27.2
4.27.3
4.27.4
4.27.5
4.27.6
4.28
4.29
4.29.1
4.29.2
4.30
4.31
4.32
4.32.1
4.32.2
4.33
4.34
4.35
4.36
4.37
4.38
4.39
4.40
4.40.1
4.40.2
4.41TOPIC
Dynamic FRL Table
Table Update
Table Display
Flexible Night Connections, UNA, PNA
Flexible Night Connections (PNA Directory Number Update)
Flexible Night Connections Verification
Night Answer 1 Control, UNA Implementation Assumed
Night Answer 1 Verification
Night Answer 2 Control, PNA Implementation Assumed
Night Answer 2 Verification
Group Speed-Calling Update
Timed-Reminder
Timed-Reminder Activation
Timed-Reminder Deactivation
Message Waiting
Most Economical Route Selection (MERS) Active Time Zone Display
Most Economical Route Selection (MERS) Time Zone Control
MERS Time Zone Assignment
MERS Time Zone Cancellation
Call Park
Attendant Recall
Attendant Timed Recall
Attendant Access Check of All Implemented Stations
Attendant Call Splitting
Priority Calls Directed to the Attendant
Attendant Call-Waiting Operation
Faulty Line
Maintenance Print-out Operation
Invalid Operation
Alarms 
						

							TABLE OF CONTENTS
PARA-
PAGEGRAPH TOPIC
o-21 94.41 .l
O-2204.41.2
O-2204.42
o-2214.43
o-2224.44
o-2224.45
O-2224.46
O-2234.47
O-2244.48
O-2244.49O-227 5.0
O-227 5.1
O-230 5.2
O-230 5.2.1
O-230 5.2.2
O-2315.2.3
O-2336.0
O-233
6.1
O-2336.2
O-2336.3
O-233
6.3.1
O-2366.3.2
O-2376.3.3
O-2416.3.4
O-2426.3.5
o-2496.3.6
o-2596.3.7
5210System Initialization Alarm
No Dial Alarm Directed to Attendant
Removal of Headset During Operation
Data Link Recovery Attempts
Attendant Console Internal Program Access
Initialization and De-Initialization of Attendant Console via Request
Spare Key Access
Attendant Handling of Locked Loop Trunk-to-Trunk Calls
Busy Lamp Display Unit Access
Second Chime
BUSY LAMP DISPLAY UNIT
General
BLDU Operating Procedures.
BLDU Initialization
BLDU Line and Trunk Group Display, Attendant Console Assignment of
Hundreds Groups
Optional BLDU Controls and Indicators Procedures
MESSAGE DETAIL RECORDING (MDR)
General
MDR Output Options
Operation
Security Lock
Time/Date Change
Set Options Command
Dump Options CommandOutput Formats 
- MDR Sofhvare Port 0
Output Formats - MDR Software Port 1
Engineering Applications
8/87 
						

							TL-130100-1001PARA-GRAPH TOPIC
PAGE
O-2596.3.8
O-2596.3.9
O-2617.0
O-261
7.1
O-2617.2
O-2617.3
O-2627.4
O-2627.5
O-2627.6
O-2637.7
O-2637.8
O-2647.9
O-2658.0
O-265
8.1
O-2658.1.1
O-2658.1.2
O-2658.2
O-2658.2.1
O-2668.2.2
O-2678.3
O-2678.4
O-2688.5
O-2688.6
O-268
8.6.1
O-2698.6.2
O-2698.7
O-2708.8
O-2708.9
o-1 0Call Accounting for 
OMNI SI With PD-200 Data Switch
Data Voice Switch Interface for MDR
ACD PROCEDURES FOR STANDARD TELEPHONE
Preparing for Service
Emergency Service/Supervisory Assistance
Bad Line Service
PABX Features
Unstaffing the ACD
Answering an Incoming ACD Call
Placing an ACD Call (Standard Telephone)
Parking a Call
Agent Call Hold/Consultation
CASACD AGENT INSTRUMENT (PACET) PROCEDURES
Preparing the Agent Instrument for Service
For CAS Main Service
For ACD ServiceAnswering Incoming Line-l Call
As a CAS Main
As an ACD
Answering Incoming Line-2 Call (CAS 
Main/ACD)
Placing Line-2 Call (CAS 
Main/ACD)
Extending Call to Station (CAS Main)
Three-Party Conference
Establishing Three-Party Connection
Releasing Three-Party Connection
PABX Features on an ACD Call
Call Hold (CAS 
Main/ACD)
Bad Service Line Reporting
81875210 
						

							TL-130100-1001TABLE OF CONTENTS
PARA-PAGEGRAPH TOPIC
O-2708.10
O-2708.10.1
O-2718.10.2
O-2718.10.3
O-2728.10.4
O-2728.11
O-2728.11 
.l
O-2738.11.2
O-2759.0
O-2759.1
O-2759.2
O-2779.3
O-2779.3.1
O-2869.4
O-2869.4.1
O-2909.4.2
O-2909.4.3
o-2929.4.4
o-2939.4.5
o-2959.4.6
O-2969.4.7
O-2989.4.8Supervisory Assistance Features
Emergency Assistance Request
Requesting Supervisory Assistance
Responding to Supervisory Assistance Request
Supervisor-Initiated Monitor
Unstaffing Agent Instrument
As a CAS Main
As an 
AC0 Agent
KEY ENTRY DISPLAY UNIT
General
Controls, Indicators, and Displays
Preparing the KEDU for Service
Real-Time Clock Update
KEDU Operating Procedures
Room Status Control and Display
Maid Service
Wake-Up Call
Message Waiting
Message Metering
Audit Requests
Do Not Disturb, KEDU-Provided
Room Restriction, KEDU-Provided
O-301
10.0REFERENCES
5210INDEX8187o-1 1 
						

							TL-130100-1001THIS PAGE INTENTIONALLY LEFT BLANK.o-12
a/a75210 
						

							5210TL-130100-1001
1.0GENERAL
This section provides the station feature operating procedures for the Fujitsu
GTE Business Systems’ 
OMNI SI Digital Private Automatic Branch Exchange
(PABX) (System Version Release (SW) 5.2.1 .O).
ala7o-13 
						

							TL-130100-1001
o-14THIS PAGE INTENTIONALLY LEFT BLANK.81875210 
						

							52108187o-1 5TL-130100-1001
2.0STATION EQUIPMENT
The operations described in this part involve the use of standard telephone
station instruments, equipped with a ringer (or equivalent) and an appropriate
signaling device (dial pulse or dual tone multi-frequency). Agent instruments
and Attendant Consoles are equipped with an electronic telephone which
incorporates a keypad and an audible signaling device; therefore, the
described operations apply to these units as well. However, control
sequences will be somewhat different and certain system limitations will be
set. Separate subparts describe the operations of each of these units.
Telephones without dials and/or ringers can also be used to perform certain
functions. For instance, an instrument without a dial/keypad could be used for
terminating calls (answer only). Another instrument without a ringer could be
assigned hot-line (automatic ringdown) duty where an off-hook would initiate
a call to a specified termination.In either case, a fully equipped telephone
could also be used.
All operating procedures described assume that the appropriate class of
service is provided to allow the function. In a step where the operation results
in a feature access acknowledgment, only the mention of the feature
confirmation tone (busy tone at 60 IPM or slow busy) is made, and the feature
denial tone (busy tone at 120 IPM or fast busy) can occur indicating the
feature access would have to be reinitiated. For simplicity, only the terms
“Hookswitch Flash” or “Flash” are used to describe the typical station
operation (depressing the hookswitch, holding it down for approximately one
second, and then releasing).
2.1Tones
Tones are used in normal operation and in various features. The system is
capable of supplying the following tones:
(a)Dial tone, 350/440 Hz:
1.Dial tone uninterrupted
2.Tick tone, short burst of tone every 2 seconds
3.Break-in tone, burst of dial tone for a period of 1 second
03Busy tone, 480/620 Hz:
1.Line-busy tone interrupted at 60 IPM
2.Trunk-busy tone interrupted at 120 IPM
3.Camp-on tone, burst of trunk busy tone for 1 second
4.Feature-confirmation tone, same as line slow busy tone at
60 IPM
5.Feature-denial tone, same as trunk-busy tone 
						

							TL-130100-1001(clRingback tone, 440/480 Hz:
1.Ringback tone, interrupted at 1 second on, 3 seconds off
2.Distinctive dial tone, continuous
Cd)Feature confirmation tone, 350/440 Hz
2.2
Station Equipment Procedures
2.2.1Listed Directory Number Calls (Manual Incoming Calls)All incoming calls to the Listed Directory Number (LDN) from 
dial-to-manual or manual-to-manual tie trunks are routed to an attendant. The
system recognizes when an LDN trunk Central Office (CO) or when a
ringdown tie trunk is seized, and switches the call to an idle loop of an idle
attendant (Attendant Console).
2.2.2Station-to-Station Calling (Internal Call)The station user, operating a standard two-wire Dial Pulse (DP) or Dual Tone
Multi-Frequency (DTMF) telephone, can place a call to another station within
the same system by dialing a three- or four-digit number. If Direct Inward
Dialing (DID) is used, the internal station number consists of the last three or
four digits of the seven-digit number. To place an internal call, the following
steps are to be performed.
STEPOPERATIONRESULT
1Go off-hook.Dial tone heard
2Dial desired number.Ringback or busy tone heard.
2.23
Attendant Call or RecallTo call the attendant or operator from a station, perform the following:
STEPOPERATIONRESULT
1
2Go off-hook.
Dial attendant access code.Dial tone heard.Ringback or busy tone heard.
O-l 6
,.8187