HP 8610 E Owners Manual

							1Telephone wall jack
2 Parallel splitter
3 DSL/ADSL filter
4 Use the phone cord provided to connect to the 1-LINE port on t he back of the printer.
You might need to connect the supplied phone cord to the adapte r provided for your country/
region.
5 DSL/ADSL modem
6 Computer
7 Telephone
NOTE:You need to purchase a parallel  splitter. A parallel splitter has one RJ-11 por t on the front
and two RJ-11 por ts on the back. Do not use a 2–line phone spli tter, a serial splitter, or a parallel
splitter which has two RJ-11 port s on the front and a plug on the back.
Figure B-10  Example of a parallel splitter
To set up the printer with a computer DSL/ADSL modem
1.Obtain a DSL filter from your DSL provider.
NOTE: Phones in other parts of the hom e/office sharing the same phone number with DSL
service need to be connected to  additional DSL filters to avoid noise when making voice calls.
2.Using the phone cord supplied in the box with the printers, connect one end to the DSL filter,
then connect the other end to th e port labeled 1-LINE on the back of the printer.
NOTE:You might need to connect the supplied phone cord to the adapte r provided for your
country/region.
If you do not use the supplied co rd to connect from the DSL filter to the printer, you might not be
able to fax successfully. This special phone cord is different from phone cords you might already
have in your home or office.
3. If you have a parallel-type phon e system, remove the white plug  from the port labeled 2-EXT on
the back of the printer, and then connect a phone to this port.
ENWW Set up faxing (parallel phone systems) 195 
						

							4.Connect the DSL filter to the parallel splitter.
5. Connect the DSL modem to the parallel splitter.
6. Connect the parallel sp litter to the wall jack.
7. Run a fax test.
When the phone rings, the printer automatically answers after the number of rings you set in the
Rings to Answer  setting. The printer begins emi tting fax reception tones to the sending fax machine
and receives the fax.
If you encounter problems setting  up the printer with optional equipment, contact your local service
provider or vendor for further assistance.
Case I: Shared voice/fax li ne with answering machine
If you receive both voice calls and fax calls at the same phone  number, and you also have an
answering machine that answers v oice calls at this phone number, set up the printer as described in
this section.
Figure B-11   Back view of the printer
1 Telephone wall jack
2 Use the phone cord provided to connect to the 1-LINE port on t he back of the printer
You might need to connect the supplied phone cord to the adapter provided for your country/
region.
3 Answering machine
4 Telephone (optional)
To set up the printer with a sha red voice/fax line with answering machine
1. Remove the white plug from the  port labeled 2-EXT on the back o f the printer.
2. Unplug your answering machine fr om the telephone wall jack, and connect it to the port labeled
2-EXT on the back of the printer.
NOTE: If you do not connect your answe ring machine directly to the printer, fax tones from
a sending fax machine might be recorded on your answering machine, and you might not
receive faxes with the printer.
196 Appendix B   Additional fax setup ENWW 
						

							3.Using the phone cord supplied in the box with the printer, conn ect one end to your telephone
wall jack, then connect the oth er end to the port labeled 1-LINE on the back of the printer.
NOTE:You might need to connect the supplied phone cord to the adapte r provided for your
country/region.
If you do not use the supplied cord to connect from the telepho ne wall jack to the printer, you
might not be able to fax successf ully. This special phone cord is different from the phone cords
you might already have in your home or office.
4. (Optional) If your answering machine does not have a built-in phone, for convenience you might
want to connect a phone to the b ack of your answering machine a t the "OUT" port.
NOTE:If your answering machine does n ot let you connect an external phone, you can
purchase and use a parallel splitt er (also known as a coupler) to connect both the answering
machine and telephone to the prin ter. You can use standard phone cords for these connections.
5.Turn on the  Auto Answer  setting.
6. Set your answering machine to answer after a low number of ring s.
7. Change the  Rings to Answer  setting on the printer to the m aximum number of rings supporte d
by your printer. (The maximum number of rings varies by country /region.)
8. Run a fax test.
When the phone rings, your answering machine answers after the  number of rings you have set, and
then plays your recorded greeting . The printer monitors the call during this time, "listening" for fax
tones. If incoming fax tones are  detected, the printer emits fax reception tones and receives the fax; if
there are no fax tones, the prin ter stops monitoring the line and your answering machine can record
a voice message.
If you encounter problems setting  up the printer with optional equipment, contact your local service
provider or vendor for further assistance.
Case J: Shared voice/fax line  with computer modem and answering  machine
If you receive both voice calls and fax calls at the same phone number, and you also have
a computer modem and answering ma chine connected on this phone line, set up the printer as
described in this section.
NOTE: Since your computer dial-up modem shares the phone line with th e printer, you cannot use
both your modem and the printer simultaneously. For example, yo u cannot use the printer for faxing
while you are using your computer dial-up modem to send an emai l or access the Internet.
●Shared voice/fax line with computer dial-up modem and answering  machine
●
Shared voice/fax line with compu ter DSL/ADSL modem and answerin g machine
Shared voice/fax line with computer dial-up modem and answering  machine
There are two different ways to set up the printer with your co mputer based on the number of phone
ports on your computer. Before y ou begin, check your computer to see if it has one or two phone
ports.
NOTE: If your computer has  only one phone port, y ou need to purchase a parallel splitter (also
called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and
two RJ-11 ports on the back. Do no t use a two-line phone splitter, a serial splitter, or a parallel splitter
which has two RJ-11 ports on the front and a plug on the back.)
ENWW Set up faxing (parallel phone systems) 197 
						

							Figure B-12  Example of a parallel splitter
To set up the printer on the sam e phone line as a computer with two phone ports
Figure B-13   Back view of the printer
1 Telephone wall jack
2 "IN" phone port on your computer
3 "OUT" phone port on your computer
4 Telephone (optional)
5 Answering machine
6 Computer with modem
7 Use the phone cord supplied in the box with the printer to con nect to the 1-LINE port.
You might need to connect the supplied phone cord to the adapte r provided for your country/
region.
1. Remove the white plug from the  port labeled 2-EXT on the back o f the printer.
2. Find the phone cord that connects from the back of your compute r (your computer dial-up
modem) to a telephone wall jack. D isconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the printer.
3. Unplug your answering machine fr om the telephone wall jack, and connect it to the port labeled
"OUT" on the back of the compute r (the computer dial-up modem).
4. Using the phone cord supplied in the box with the printer, conn ect one end to your telephone
wall jack, then connect the oth er end to the port labeled 1-LINE on the back of the printer.
NOTE:You might need to connect the supplied phone cord to the adapte r provided for your
country/region.
If you do not use the supplied cord to connect from the telepho ne wall jack to the printer, you
might not be able to fax successf ully. This special phone cord is different from the phone cords
you might already have in your home or office.
198 Appendix B   Additional fax setup ENWW 
						

							5.(Optional) If your answering machine does not have a built-in phone, for convenience you might
want to connect a phone to the b ack of your answering machine a t the "OUT" port.
NOTE:If your answering machine does n ot let you connect an external phone, you can
purchase and use a parallel splitt er (also known as a coupler) to connect both the answering
machine and telephone to the prin ter. You can use standard phone cords for these connections.
6.If your modem software is set to receive faxes to your computer  automatically, turn off that
setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem software, the
printer cannot receive faxes.
7. Turn on the  Auto Answer  setting.
8. Set your answering machine to answer after a low number of ring s.
9. Change the  Rings to Answer  setting on the printer to the m aximum number of rings supporte d
by the product. (The maximum num ber of rings varies by country/region.)
10. Run a fax test.
When the phone rings, your answering machine answers after the  number of rings you have set, and
then plays your recorded greeting . The printer monitors the call during this time, "listening" for fax
tones. If incoming fax tones are  detected, the printer emits fax reception tones and receives the fax; if
there are no fax tones, the prin ter stops monitoring the line and your answering machine can record
a voice message.
If you encounter problems setting  up the printer with optional equipment, contact your local service
provider or vendor for further assistance.
Shared voice/fax line with comput er DSL/ADSL modem and answerin g machine
1Telephone wall jack
2 Parallel splitter
3 DSL/ADSL filter
4 Phone cord provided with the printer connected to the 1-LINE p ort on the back of the printer
You might need to connect the supplied phone cord to the adapte r provided for your country/
region.
5 DSL/ADSL modem
6 Computer
ENWW Set up faxing (parallel phone systems) 199 
						

							7Answering machine
8 Telephone (optional)
NOTE:You need to purchase a parallel  splitter. A parallel splitter has one RJ-11 por t on the front
and two RJ-11 por ts on the back. Do not use a 2–line phone spli tter, a serial splitter, or a parallel
splitter which has two RJ-11 port s on the front and a plug on the back.
Figure B-14  Example of a parallel splitter
To set up the printer with a computer DSL/ADSL modem
1.Obtain a DSL/ADSL filter from your DSL/ADSL provider.
NOTE: Phones in other parts of the hom e/office sharing the same phone number with DSL/
ADSL service need to be connect ed to additional DSL/ADSL filters, to avoid noise when making
voice calls.
2. Using the phone cord supplied in the box with t he printer, connect one end to the DSL/ADSL
filter, then connect the other en d to the port labeled 1-LINE on the back of the printer.
NOTE:You might need to connect the supplied phone cord to the adapte r provided for your
country/region.
If you do not use the supplied co rd to connect from the DSL/ADSL filter to the printer, you might
not be able to fax successfully.  This special phone cord is different from the phone cords you
might already have in your home or office.
3. Connect the DSL/ADSL f ilter to the splitter.
4. Unplug the answering machine from the telephone wall jack, and connect it to the port labeled 2-
EXT on the back of the printer.
NOTE: If you do not connect your answe ring machine directly to the printer, fax tones from
a sending fax machine might be recorded on your answering machine, and you might not
receive faxes with the printer.
5. Connect the DSL modem to the parallel splitter.
6. Connect the parallel sp litter to the wall jack.
7. Set your answering machine to answer after a low number of ring s.
8. Change your  Rings to Answer  setting on the printer to the m aximum number of rings supporte d
by the printer.
NOTE: The maximum number of rings varies by country/region.
9.Run a fax test.
When the phone rings, your answering machine answers after the  number of rings you have set, and
then play your recorded greeting.  The printer monitors the call during this time, “listening” for fax
tones. If incoming fax tones are  detected, the printer emits fax reception tones and receive the fax; if
there are no fax tones, the prin ter stops monitoring the line and your answering machine can record
a voice message.
If you use the same phone line fo r telephone, fax, and have a computer DSL modem, follow these
instructions to set up your fax.
200 Appendix B   Additional fax setup ENWW 
						

							If you encounter problems setting up the printer with optional equipment, contact your local service
provider or vendor for further assistance.
Case K: Shared voice/fax line wi th computer dial-up modem and v oice mail
If you receive both voice calls  and fax calls at the same phone number, use a computer dial-up
modem on the same phone line, and subscribe to a voice mail service through your telephone
company, set up the printer as described in this section.
NOTE: You cannot receive faxes automatically if you have a voice mail  service at the same phone
number you use for fax calls. You must receive faxes manually;  this means you must be available to
respond in person to incoming fa x calls. If you want to receive faxes automatically instead, contact
your telephone company to subscr ibe to a distinctive ring service, or to obtain a separate phone line
for faxing.
Since your computer dial-up modem shares the phone line with th e printer, you cannot use both your
modem and the printer simultaneo usly. For example, you cannot use the printer for faxing if you are
using your computer dial-up modem to send an email or access th e Internet.
There are two different ways to set up the printer with your co mputer based on the number of phone
ports on your computer. Before y ou begin, check your computer to see if it has one or two phone
ports.
● If your computer has only one 
phone port, you need to purchase  a parallel splitter (also called
a coupler), as shown in  the illustration. (A parallel splitter has one RJ-11 port on the front and
two RJ-11 ports on the back. Do not use a  two-line phone splitter, a serial splitter, or a parallel
splitter which has two RJ-11 po rts on the front and a plug on the back.)
Figure B-15   Example of a parallel splitter
●If your computer has two phone ports, set up the printer as fol
lows:
Figure B-16   Back view of the printer
1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to con nect to the 1-LINE port
You might need to connect the supplied phone cord to the adapte r provided for your
country/region.
3 Computer with modem
4 Telephone
ENWW Set up faxing (parallel phone systems) 201 
						

							To set up the printer on the same phone line as a computer with two phone ports
1. Remove the white plug from the  port labeled 2-EXT on the back o f the printer.
2. Find the phone cord that connects from the back of your compute r (your computer dial-up
modem) to a telephone wall jack. D isconnect the cord from the telephone wall jack and plug it
into the port labeled 2-EXT on the back of the printer.
3. Connect a phone to the "OUT" port on the back of your computer dial-up modem.
4. Using the phone cord supplied in the box with the printer, conn ect one end to your telephone
wall jack, then connect the oth er end to the port labeled 1-LINE on the back of the printer.
NOTE:You might need to connect the supplied phone cord to the adapte r provided for your
country/region.
If you do not use the supplied cord to connect from the telepho ne wall jack to the printer, you
might not be able to fax successf ully. This special phone cord is different from the phone cords
you might already have in your home or office.
5. If your modem software is set to receive faxes to your computer  automatically, turn off that
setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem software, the
printer cannot receive faxes.
6. Turn off the  Auto Answer  setting.
7. Run a fax test.
You must be available to respond  in person to incoming fax calls, or the printer cannot receive faxes.
If you encounter problems setting  up the printer with optional equipment, contact your local service
provider or vendor for further assistance.
202 Appendix B   Additional fax setup ENWW 
						

							Serial-type fax setup
For information on setting up the printer for faxing using a serial-type phone system, see the Fax
Configuration web site f or your country/region.
Austriawww.hp.com/at/faxconfig
Germany
www.hp.com/de/faxconfig
Switzerland (French)
www.hp.com/ch/fr/faxconfig
Switzerland (German)
www.hp.com/ch/de/faxconfig
United Kingdom
www.hp.com/uk/faxconfig
Finland
www.hp.fi/faxconfig
Denmark
www.hp.dk/faxconfig
Sweden
www.hp.se/faxconfig
Norway
www.hp.no/faxconfig
Netherlands
www.hp.nl/faxconfig
Belgium (Dutch)
www.hp.be/nl/faxconfig
Belgium (French)
www.hp.be/fr/faxconfig
Portugal
www.hp.pt/faxconfig
Spain
www.hp.es/faxconfig
France
www.hp.com/fr/faxconfig
Ireland
www.hp.com/ie/faxconfig
Italy
www.hp.com/it/faxconfig
ENWW Serial-type fax setup 203 
						

							Test fax setup
You can test your fax setup to check the status of the printer and to make sure it is set up correctly for
faxing. Perform this test after y ou have completed setting up t he printer for faxing. The test does the
following:
● Tests the fax hardware
● Verifies the correct type of ph
one cord is connected to the pri nter
● Checks that the phone cord is plugged into the correct port
● Checks for a dial tone
● Checks for an active phone line
● Tests the status of your phone line connection
The printer prints a report with the results of the test. If th e test fails, review the report for information
on how to fix the prob lem and rerun the test.
To test fax setup via the printer control panel 1.Set up the printer for faxing a ccording to your particular home  or office setup instructions.
2. Make sure the ink cartridges are installed, and that full-size  paper is loaded in the input tray
before starting the test.
3. From the printer contr ol panel display, touch and slide your finger across the screen and then
touch  Setup.
4. Touch  Tools, and then touch Run Fax Test .
The printer displays the status of the test on the display and  prints a report.
5. Review the report.
● If the test passes and you are still having problems faxing, check the fax settings listed in
the report to verify the settings are correct. A blank or incor
rect fax setting can cause
problems faxing.
● If the test fails, review the report for more information on ho
w to fix any problems found.
204 Appendix B   Additional fax setup ENWW