HP Color LaserJet 2600n User Manual

							
Maintenance
This chapter contains information about these maintenance topics:
●
Managing supplies
●
Cartridge out override
●
Cleaning the printer
●
Calibrating the printer
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Managing supplies
For warranty information about these supplies, see Print Cartridge Limited Warranty
Statement.
Supplies life
The life of a print cartridge depends on the  amount of toner that print jobs require. When
printing text at approximately 5% coverage, a cyan,  magenta, or yellow print cartridge for the
Checking and ordering supplies
You can check the supplies status by using the printer control panel, printing a Supplies
Status page, or viewing the HP Toolbox , Hewlett-Packard recommends that you place an
order for a replacement print cartridge when you  first receive the Low message for a print
cartridge. For typical use, the Order message  indicates that approximately two weeks of life
remains. When you use a new, authentic HP  print cartridge, you can obtain the following
types of supplies information:
● Amount of cartridge remaining
● Estimated number of pages remaining
● Number of pages printed
● Other supplies information
NOTE
If the printer is connected to the network, you  can set the HP Toolbox to notify you by e-mail
when a print cartridge is low or is near the  end of its useful life. If the printer is directly
connected to a computer, you can set HP Toolbox  to notify you when supplies are low.
To check status and order using the control panel
Do one of the following:
●Check the supplies status gauges on the  printer control panel. These gauges indicate
when a print cartridge is low or empty.  The lights also indicate when a non-HP print
cartridge is first installed.
● To print the Supplies Status page from  the printer, on the printer control panel, select
Reports Menu , Supplies Status , and then Print Supplies Status page . See 
Supplies
Status page for more information.
If the supplies levels are low, you can  order supplies through your local HP dealer, by
telephone, or online. See 
Accessories and ordering information  for part numbers. See
http://www.hp.com/go/ljsupplies  to order online.
To check and order supplies using HP Toolbox
You can configure HP Toolbox to notify you when  the supplies are low. You can choose to
receive alerts by e-mail or as a pop-up message  or taskbar icon. To order supplies by using
the HP Toolbox, in the  Other Links area, click Order supplies . You must have Internet
access to connect to the website.
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lasts an average of 2,500 pages. A typical business letter has 5% coverage.
HP Color LaserJet 2600n printer lasts an average of 2,000 pages, and a black print cartridge
 
						

							
For more information, see HP Toolbox.
Storing supplies
Follow these guidelines for storing print cartridges:
●Do not remove the print cartridge from its  package until you are ready to use it.
CAUTION
To prevent damage, do not expose the print cartridge  to light for more than a few minutes.
● See 
Environmental specifications  for operating and storage temperature ranges.
● Store the supply in a horizontal position.
● Store the supply in a dark, dry  location away from heat and magnetic sources.
Replacing and recycling supplies
To install a new HP print cartridge, follow the  instructions that are included on the box that
contains the new supply, or see the  Getting Started Guide.
To recycle supplies, place the used supply in the  box in which the new supply arrived. Use
the enclosed return label to send the used  supply to HP for recycling. For complete
information, see the recycling guide that is included  with each new HP supply item. See
HP LaserJet printing supplies for more information about HPs recycling program.
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use  of non-HP supplies, either new or
remanufactured. Because they are not HP products,  HP cannot influence their design or
control their quality. Service or repairs required as  a result of using a non-HP supply will not
be covered under the printer warranty.
When you insert a supply into the printer, the printer  will inform you if the supply is not a
genuine HP supply. If you insert a genuine HP  supply that has reached the low state from
another HP printer, the printer identifies the supply  as non-HP. Simply return the supply to
the original printer to reactivate HP features and functionality.
Resetting the printer for non-HP supplies
When you install a non-HP print cartridge, the  light next to the print cartridge you replaced
blinks and the Attention light is on. In order  to print with this supply, you must press 
(SELECT) the first time you install this non-HP  supply. The status gauges will not indicate
when this type of supply is low or empty.
CAUTION
The printer will not stop printing when this type of supply is empty. Pr\
inter damage could
occur if the printer prints with  an empty print cartridge. See 
Hewlett-Packard limited warranty
statement and Print Cartridge Limited Warranty Statement .
HP anti-counterfeit website
Visit the HP anti-counterfeit website at  http://www.hp.com/go/anticounterfeit if the supplies
status gauges or HP Toolbox indicates  that the print cartridge is not an HP print cartridge
and you think that it is genuine.
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Cartridge out override
What is it?
The HP Color LaserJet 2600n printer displays an Order supplies message when a cartridge
is running low and a  Replace supplies message when a cartridge has been depleted.  To
ensure optimal print quality, HP recommends replacing a cartridge when the  Replace
supplies  message is displayed.  Replacing the cartridge at this point can help prevent
waste of media or other cartridges when  one cartridge produces poor print quality.
The Cartridge Out Override feature allows the  printer to continue using a cartridge that has
reached the recommended replacement point.
WARNING!
Using Override may result in unsatisfactory print  quality and unavailability of certain features
(such as toner remaining information).
WARNING!
All print defects or supply failures incurred when an  HP supply is used in Override will not be
considered defects in materials or workmanship in  the supply under HPs Print Cartridge
Limited Warranty Statement. For Warranty information, see 
Print Cartridge Limited Warranty
Statement .
Configuration
Cartridge Out Override can only be enabled  from the printers control panel menu.
1. From the main menu, press 
 (RIGHT ARROW) to  System setup  and press  (SELECT).
2. Press 
 (RIGHT ARROW) to  Print quality  and press  (SELECT).
3. Press 
 (RIGHT ARROW) to  Replace supplies  and press  (SELECT).
4. Press 
 (RIGHT ARROW) to  Override out  and press  (SELECT).
5. Press 
 (SELECT).
If  Stop at out  is selected, the printer will stop  printing when a cartridge reaches the
recommended replacement point. If  Override out is selected, the printer will continue
printing when a cartridge reaches the  recommended replacement point. The factory default
setting is  Stop at out .
On-going operation
Override can be enabled or disabled at any time,  and does not have to be re-enabled for
each cartridge. The printer will automatically  continue printing when a cartridge reaches
recommended replacement. The printer will display a message  Replace supply Override in
use  while a cartridge is used in Override mode.  When the cartridge is replaced with a new
supply, Override will de-activate until  another cartridge reaches recommended replacement.
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Cleaning the printer
During the printing process, paper, toner and dust particles can accumulate inside the
printer. Over time, this buildup can cause  print-quality problems such as toner specks or
smearing. This printer has a cleaning mode that  can correct and prevent these types of
problems.
To clean the fuser using HP Toolbox
NOTEUse the following procedure to clean the fuser  using the HP Toolbox. To clean the engine
when the computer is running an operating system  that does not support HP Toolbox, see
the late-breaking Readme on the root  of the CD-ROM, or visit http://www.hp.com/support/
clj2600n .
1. Make sure that the printer is  turned on and in the Ready state.
2. Open the HP Toolbox.
3. On the  Troubleshooting  tab, click Maintenance , click Cleaning Page  and then click
Print . A page with a pattern prints from the printer.
4. At the printer, remove any print  media in Tray 2 or optional Tray 3.
5. Remove the page that printed and load  it face-down into Tray 2 or optional Tray 3.
6. At the computer, press Clean.
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Calibrating the printer
The printer automatically calibrates at various times. You can adjust the calibration settings
by using the HP Toolbox.
Environmental differences or aging print cartridges  might cause fluctuations in image
density. The printer accounts for this with image stabilization control. The printer
automatically calibrates at various times to maintain  the highest level of print quality. You
can also request a calibration by using the HP Toolbox.
The printer does not interrupt a print job to  calibrate. It waits until the job is complete before
calibrating or cleaning. While the printer  is calibrating, it pauses printing for the time that is
required to complete the calibration.
To calibrate the printer at the printer
1. To calibrate from the printer, press  (LEFT ARROW) or  (RIGHT ARROW) until the display
reads  System setup .
2. Press 
 (SELECT).
3. Press 
 (LEFT ARROW) or  (RIGHT ARROW) until the display reads  Print quality.
4. Press 
 (SELECT).
5. Press 
 (LEFT ARROW) or  (RIGHT ARROW) until the display reads  Calibrate color.
6. Press 
 (SELECT).
7. Press 
 (LEFT ARROW) or  (RIGHT ARROW) until the display reads  Calibrate now.
8. Press 
 (SELECT).
9. Press 
 (SELECT) to confirm  Calibrate now .
To calibrate the printer from the HP Toolbox
NOTEThis procedure applies to Windows operating  systems only. Macintosh users should
calibrate the printer manually using the procedure above.
1. Open the HP Toolbox in one of these ways:
●On the desktop, double-click the  HP Toolbox icon.
● On the  Start menu, point to  Programs, point to HP, point to  HP Color LaserJet
2600n , and click  HP Color LaserJet 2600n Toolbox .
2. Click the  Troubleshooting  tab and then click  Troubleshooting Tools  (on the left side
of the screen).
3. In the Calibration section, click  Calibrate now.
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Problem solving
This troubleshooting information is organized to help you resolve printing problems. Choose
the general topic or type of problem from the following list.
●
Support strategy
●
Troubleshooting process
●
Control panel messages
●
Clearing jams
●
Print problems
●
Troubleshooting tools
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Support strategy
This device has a one-year limited warranty. Warranty service and support options might
vary depending on your country/region. Please refer to  the support flyer that came in your
box for contact information, or visit  http://www.hp.com.
You can find additional support information in 
Service and support .
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Troubleshooting process
Use the troubleshooting checklist to solve issues with the device.
Troubleshooting checklist
Follow the steps below when trying to solve a problem with the device.
Step
numberVerification stepPossible problemsSolutions
1Is the power on?
When the device is
connected to a
grounded power
source, the control
panel shows Hewlett-
Packard  with both
the Ready and
Attention lights
blinking. The control
panel will then
display  Initializing
and then  Ready, at
which time only the
green light will be on.No power due to failed power
source, cable, switch, or fuse.1. Verify that the device is
plugged in.
2. Verify that the power cable is functional and
that the power switch is on.
3. Check the power source by plugging the device
directly into the wall or
into a different outlet.
4. Test the outlet or connect another device to the
outlet to verify that the
outlet is functioning.
2Does  Ready  appear
in the device
control panel?
The control panel
should function
without error
messages.Control panel shows an error.See Control panel messages
for a list of common messages
that will help you correct the
error.
If the error persists, contact
HP Customer Care. See
HP Customer Care  or the
support flyer that came in the
device box.
3Do information
pages print?
Print a Configuration
page. Control panel displays an error
message.See Control panel messages
for a list of common messages
that will help you correct the
error.
Media does not move smoothly
through the device paper path.Clean the paper path.
Poor print quality.See Print quality problems .
If the error persists, contact
HP Customer Care. See
HP Customer Care  or the
support flyer that came in the
device box.
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Step
numberVerification stepPossible problemsSolutions
4Does the device
print from the
computer?
Connect the network
cable or USB cable
to the device and the
computer. Use a
word-processing
application to send a
print job to the device.Software is not installed
correctly or an error occurred
during software installation.Uninstall and then reinstall the
device software. Verify that
you are using the correct
installation procedure and the
correct port setting.
The cable is not connected
correctly.Reconnect the cable.
An incorrect driver is selected.Select the proper driver.
Other devices are connected to
the USB port.Disconnect the other devices
and try again to print.
There is a port driver problem
in Microsoft Windows.Uninstall and then reinstall the
device software. Verify that
you are using the correct
installation procedure and the
correct port setting.
If the error persists, contact HP Customer Care. See
HP Customer Care or the support flyer that came in the device
box.
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