HP Color LaserJet 2600n User Manual

							
To view HP Toolbox
Open HP Toolbox in one of these ways:
●On the Windows desktop, double-click the HP Toolbox icon.
● On the Windows  Start menu, click  Programs (All Programs  in Windows XP), click  HP,
click  HP Color LaserJet 2600n , and then click HP Color LaserJet 2600n Toolbox .
Troubleshooting tab
HP Toolbox includes a Troubleshooting tab that contains links to the following main pages:
● Control Panel Messages . View descriptions of device control-panel messages.
● Clearing Jams . View information about locating and clearing jams.
● Print Problems . View Help topics that can help you solve print problems.
● Memory Card Problems . View Help topics that can help you solve memory-card
problems.
● Connectivity Problems . View Help topics that can help you solve networking problems.
● Troubleshooting Tools . Employ such troubleshooting tools as a cleaning page or a
color troubleshooting page to maintain the device.
NOTE
Other tabs on HP Toolbox might be  helpful in troubleshooting device problems. For
information about the other tabs  on HP Toolbox, see 
HP Toolbox.
Service menu
Use the control-panel  Service menu to troubleshoot device problems.
Restoring the factory-set defaults
Restoring the factory-set defaults returns all of  the settings to the factory defaults.
To restore the factory-set defaults
1. Use the 
 (LEFT ARROW) or the  (RIGHT ARROW) button to select  Service, and then press
 (SELECT).
2. Use the 
 (LEFT ARROW) or the  (RIGHT ARROW) button to select  Restore defaults , and
then press 
 ( SELECT).
The device automatically restarts.
Cleaning the paper path
The device features a special cleaning  mode to clean the paper path.
NOTE
If you have access to HP Toolbox, HP  recommends cleaning the paper path by using
HP Toolbox.
ENWW Troubleshooting tools121
 
						

							
To clean the paper path
1.Use the 
 (LEFT ARROW) or the  (RIGHT ARROW) button to select  Service, and then press
 (SELECT).
2. Use the 
 (LEFT ARROW) or the  ( RIGHT ARROW) button to select  Cleaning Mode, and
then press 
 ( SELECT).
A page feeds through the printer slowly. Discard  the page when the process is completed.
3. Load plain letter or A4 paper when you are prompted.
4. Press 
 (SELECT) again to confirm and begin the cleaning process.
A page feeds through the printer slowly. Discard  the page when the process is completed.
Calibrating the printer
Calibrations are performed at regular intervals. For  best print quality, a calibration can be
performed from the control panel using the following steps:
1. Use the 
 (LEFT ARROW) or the  (RIGHT ARROW) button to select  System setup and then
press 
 ( SELECT).
2. Use the 
 (LEFT ARROW) or the  (RIGHT ARROW) button to select  Print quality and then
press 
 ( SELECT).  Calibrate color  will display on the control panel.
3. Press 
 (SELECT).
4. Use the 
 (LEFT ARROW) or the  (RIGHT ARROW) button to select  Calibrate now and then
press 
 ( SELECT).
5. Press 
 (SELECT) to start the calibration.
122 Chapter 9  Problem solving ENWW
 
						

							
Accessories and ordering
information
The following list of accessories was current at the time of printing. Ordering information and
availability of the accessories might change during the  life of the printer. For the most current
ordering information, visit the most appropriate of the following websites:
● North America:  http://www.hp.com
● Europe and Middle East:  http://www.hp.com
● Asia Pacific countries/regions:  http://www.hp.com
● Latin America:  http://www.hp.com
ENWW 123
 
						

							
Supplies
Product nameDescriptionPart number
Black print cartridge
approximately 5% coverage.Q6000A
Cyan print cartridge
approximately 5% coverage.Q6001A
Yellow print cartridge
approximately 5% coverage.Q6002A
Magenta print cartridge
approximately 5% coverage.Q6003A
NOTEActual yields may vary according to usage.
124 Appendix A  Accessories and ordering information ENWW
Life of 2,500 pages at
Life of 2,000 pages at
Life of 2,000 pages at
Life of 2,000 pages at
 
						

							
Cable and interface accessories
Product nameDescriptionPart number
USB cable2-meter standard USB-
compatible device connectorC6518A
ENWW Cable and interface accessories125
 
						

							
Paper handling accessories
Product nameDescriptionPart number
Optional Tray 3Optional 250-sheet universal
input tray. Only one optional
250-sheet tray can be installed.Q6459A
126Appendix A  Accessories and ordering information ENWW
 
						

							
Paper and other print media
Product nameDescriptionPart number
HP LaserJet paperPremium HP-brand paper for
use with HP LaserJet printers.HPJ1124 (letter)
HP LaserJet paperPremium HP-brand paper for
use with HP LaserJet printers.CHP310 (A4)
HP LaserJet paperPremium HP-brand paper for
use with HP LaserJet printers.HPJ1424 (legal)
HP Premium Choice paperHP bond paper with a weight of
120.32 g/m2 (32 lb)
HPU1132 (letter)
HP Premium Choice paperHP bond paper with a weight of
120.32 g/m2 (32 lb)
CHP410 (A4)
HP Cover paperHP-brand paper with a weight
of 200 g/m2 (75 lb) cover. Use
for printing postcards and
document covers.
Q2413A (letter) 100 sheets
HP Cover paperHP-brand paper with a weight
of 200 g/m2 (75 lb) cover. Use
for printing postcards and
document covers.
Q2414A (A4) 100 sheets
HP Printing paperHP-brand paper for use with
HP LaserJet printers.HPP1122 (letter)
HP Printing paperHP-brand paper for use with
HP LaserJet printers.CHP210 (A4)
HP Multipurpose paperHP-brand paper for a variety of
uses.HPM1120 (letter)
HP Multipurpose paperHP-brand paper for a variety of
uses.HPM1420 (legal)
HP LaserJet Tough paperRobust paper with a satin
finish. Paper will not tear and
will withstand the weather. For
documents requiring durability
and longevity.Q1298A (letter)
HP LaserJet Tough paperRobust paper with a satin
finish. Paper will not tear and
will withstand the weather. For
documents requiring durability
and longevity.Q1298B (A4)
HP Glossy Photo & Imaging
laser paperHigh-gloss finish coating on
both sides. Use for brochures,
catalogs, photographs, and
whenever a high-gloss finish is
desired.Q6545A (letter) 200 sheets
ENWW Paper and other print media 127
 
						

							
Product nameDescriptionPart number
HP Laser Photo Paper, GlossyHigh-gloss finish coating on
both sides. Use for brochures,
catalogs, photographs, and
whenever a high-gloss finish is
desired.Q6547A (A4) 200 sheets
HP Soft Gloss Presentation
laser paperSatin finish coating on both
sides. 120 g/m2 (32 lb)
Q6541A (letter) 200 sheets
HP Laser Paper, Soft GlossSatin finish coating on both
sides. 120 g/m2 (32 lb)
C6542A (A4) 200 sheets
HP Soft Gloss laser paperSatin finish coating on both
sides. 105 g/m2 (28 lb)
Q2415A (letter) 500 sheets
HP Soft Gloss laser paperSatin finish coating on both
sides. 105 g/m2 (28 lb)
Q2417A (A4) 500 sheets
HP Color LaserJet
transparenciesUse color transparencies for
full-color printing.C2934A (letter) 50 sheets
HP Color LaserJet
transparenciesUse color transparencies for
full-color printing.C2936A (A4) 50 sheets
HP Matte Photo & Imaging
laser paperMatte finish paper for photos
and imaging. 120 g/m2 (32 lb)
Q6549A (letter) 100 sheets
HP Laser Photo paper, MatteMatte finish paper for photos
and imaging. 120 g/m2 (32 lb)
Q6550A (A4) 100 sheets
HP Matte Brochure laser paperMatte finish paper. Use for
brochures, catalogs, and so on
160 g/m
2 (52 lb)
Q6543A (letter) 150 sheets
HP Laser Paper, MatteMatte finish paper. Use for
brochures, catalogs, and so on.
160 g/m
2 (52 lb)
Q6544A (A4) 150 sheets
128Appendix A  Accessories and ordering information ENWW
 
						

							
User-replaceable parts
Product nameDescriptionPart number
Separation pad and pick-up
rollersReplace when the printer is
picking up multiple sheets or no
sheets. Trying different paper
did not resolve the problem.Q5956-67902
Paper trayA 250-sheet paper tray cassette.Q5956-67901
Dust coverProtects the output of paper
cassette from dust.Q5956-67903
Output tray extenderAn extension for supporting
paper in the output bin.Q5956-67904
ENWWUser-replaceable parts129
 
						

							
Supplementary Documentation
A printed copy of this user guide is available in the following languages.
User guides
LanguagePart number
EnglishQ6455-90901
ArabicQ6455-90902
CatalanQ6455-90903
Chinese (Simplified)Q6455-90918
Chinese (Traditional)Q6455-90921
CzechQ6455-90904
DanishQ6455-90905
DutchQ6455-90906
FinnishQ6455-90907
FrenchQ6455-90908
GermanQ6455-90909
HebrewQ6455-90910
HungarianQ6455-90911
Indonesian (Bahasa)Q6455-90924
ItalianQ6455-90912
KoreanQ6455-90913
NorwegianQ6455-90914
Portuguese (Brazilian)Q6455-90916
PolishQ6455-90915
RussianQ6455-90917
SpanishQ6455-90919
SwedishQ6455-90920
ThaiQ6455-90922
TurkishQ6455-90923
130 Appendix A  Accessories and ordering information ENWW