HP Officejet Pro 8600 User Manual
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supplies. Click the button below the message to view Rewards online. Rewards may not be available in all regions. WARNING!HP's ink cartridge warranty does not cover non-HP ink or cartridges. HP's printer warranty does not cover repairs or service due to use of non-HP cartridges or ink. HP does not guarantee the quality or reliability of non-HP ink. Information about ink levels will not be available. Use SETUP cartridges Use the SETUP cartridges that came with the printer for printer initialization. You must replace the cartridge with the setup cartridge to clear this message. For more information, see Replace the ink cartridges. Do not use SETUP cartridges New SETUP cartridges cannot be installed after the printer has been initialized. Install regular replacement cartridges. For more information, see Replace the ink cartridges. New printhead ink alert The used cartridges listed in the message might not have enough ink to complete one-time startup processes. Solution: Install new cartridges or click Continue to use installed cartridges. If startup cannot complete with installed cartridges, new cartridges will be needed. For information on how to install new cartridges, see Replace the ink cartridges. Use black ink only? The cartridges listed in the message are very low on ink. Solutions: To print in color, replace the empty cartr idges. For information about how to install new cartridges, see Replace the ink cartridges. To temporarily print using Black ink only, click Use Black Only. The printer will replace color with grayscale. The empty cartridges will need to be replaced soon. CAUTION: Do not remove the empty cartridge to print in black-ink only mode. Use color ink only? The black cartridge is very low on ink. Solutions: To temporarily replace black with color, click Use Color Only. Black will be simulated. Text and photo quality will differ from those printed when using all cartridges. The black cartridge will need to be replaced soon. CAUTION: Do not remove the empty cartridge to print in color-ink only mode. To print with black, replace the black ink cartridge. For information about how to install new cartridges, see Replace the ink cartridges. Incompatible ink cartridges The ink cartridge is not compatible with your printer'. Solution: Remove this cartridge immediately and replace with a compatible ink cartridge. For information about how to install new cartridges, see Replace the ink cartridges. Incompatible ink cartridges 237
Ink sensor warning The ink sensor is reporting an unexpected condition. This could be caused by the cartridge, or the sensor may have failed. If the sensor has failed, it can no longer sense when your cartridges are very low on ink. Printing with an empty cartridge will cause air to enter the ink system, which causes poor print quality. Significant amounts of ink will be used up to recover from this condition, which will deplete much of the ink supply for all cartridges. Solution: Click OK to continue printing or replace the cartridge. For information about how to install new cartridges, see Replace the ink cartridges. Problem with printer preparation The printer clock has failed and ink preparation may not be complete. The estimated Ink Level gauge might be inaccurate. Solution: Check the print quality of your print job. If it is not satisfactory, running the printhead cleaning procedure from the toolbox might improve it. For more information about cleaning the printhead, see Clean the printhead. Color cartridge very low on ink The cartridges listed in the message are very low on ink. Solutions: To print in color, replace the empty cartr idges. For information about how to install new cartridges, see Replace the ink cartridges. To temporarily print using black ink only, click Cancel Print and then re-send the print job. The Use black ink only? message appears before the job prints. The empty cartridges will need to be replaced soon. CAUTION: Do not remove the empty cartridge to print in black-ink only mode. Black cartridge very low on ink The black cartridge is very low on ink. Solutions: Replace the black ink cartridge. For information about how to install new cartridges, see Replace the ink cartridges. To temporarily replace black with color, click Cancel Print and re-send the print job. The Use color ink only? message appears before the job prints. The black cartridge will need to be replaced soon. CAUTION: Do not remove the empty cartridge to print in color-ink only mode. Automatic document feeder cover open Close the cover of the Automatic Document Feeder to continue. Ink sensor failure The ink sensor has failed and the printer can no longer print. Contact HP support. For more information, see HP support. Problem with ink system Please remove the ink cartridges and examine them for any sign of leaks. If any cartridges have leaks, contact HP. Do not use cartridges that are leaking. Appendix G 238 Errors (Windows)
If there are no leaks, re-install cartridges and close the printer cover. Turn the printer off then on again. If you get this message a second time, contact HP. Replace the ink cartridge Replace the indicated ink cartridge. For more information, see Replace the ink cartridges. NOTE: If your cartridge is still under warranty, contact HP support for service or replacement. For more information about ink cartridge warranty, see Ink cartridge warranty information. If the problem persists after you replace the cartridge, contact HP support. For more information, see HP support. Replace the ink cartridge 239
Index Symbols/Numerics (ADF) automatic documentfeederclean 34 feeding problems, troubleshoot 34 A accessibility 3, 10 accessories installation 29 printer status report 148 turn on and off in driver 33 warranty 159 acoustic emissions 170 ADF (automatic document feeder)capacity 23 load originals 23 ADSL, fax setup with parallel phone systems 199 after the support period 97 align printhead 150 answer ring pattern change 77 parallel phone systems 201 answering machine fax tones recorded 128 set up with fax (parallelphone systems) 211 set up with fax and modem 212 automatic document feeder (ADF)capacity 23 clean 34 feeding problems, troubleshoot 34 load originals 23 automatic fax reduction 70 B backup fax 68 baud rate 79 black and white pages copy 59 fax 61 black dots or streaks, troubleshootcopies 111 scan 116 blank pages, troubleshoot copy 109 print 101 scan 116 blocked fax numbers set up 70 both sides, print on 44 broadcast faxing send 66 buttons, control panel 14 C cameras insert memory cards 28 cancel scheduled fax 66 Cancel button 14, 15 capacity ADF 23 trays 166 cards sizes supported 165 tray supporting 166 cartridges. See ink cartridges clean automatic document feeder 34 exterior 34 printhead 149 scanner glass 33 clear fax logs 82 color copy 59 colored text, and OCR 48 computer modem shared with fax (parallel phone systems) 204 shared with fax and answering machine (parallel phone systems) 212 shared with fax and voice line (parallel phone systems) 207 shared with fax and voice mail (parallel phone systems) 216 Configure firewall 143 confirmation reports, fax 81 connection type change 224 connectors, locating 13 control panel buttons 14 lights 14 status icons 15 Copy 16 copy quality 110 settings 59 specifications 168 troubleshoot 109 copy settings copy 60 correct port test, fax 118 custom-size paper Mac OS X 42 print on 41 custom-sized media sizes supported 166 customer support electronic 95 cut-off pages, troubleshoot 102 D dark images, troubleshoot copies 111 scans 116 default settings copy 60 diagnostic page 106 dial tone test, failure 121 dial type, setting 78 240
dial-up modemshared with fax (parallelphone systems) 204 shared with fax and answering machine (parallel phone systems) 212 shared with fax and voice line (parallel phone systems) 207 shared with fax and voice mail (parallel phone systems) 216 digital cameras insert memory cards 28 distinctive ringing change 77 parallel phone systems 201 dots or streaks, troubleshoot copies 111 dots, troubleshoot scan 116 double-sided printing 44 driver accessories settings 33 warranty 159 DSL, fax setup with parallel phone systems 199 duplexer clear jams 154 installation 29 media sizes supported 164 media types and weightssupported 166 turn on and off in driver 33 duty cycle 162 E ECM. See error correction mode edit text in OCR program 48 electrical specifications 170 embedded web server about 229 opening 230 system requirements 163 troubleshoot, cannot beopened 144 Webscan 48 envelopes sizes supported 164 tray supporting 166 environmental specifications 170 environmental sustainability program 180 error correction mode 66 error messages unable to activate TWAINsource 114 error reports, fax 82 EWS. See embedded web server F faded copies 110 faded stripes on copies, troubleshoot 111 fax answer mode 76 answering machine andmodem, shared with (parallel phone systems) 212 answering machine troubleshoot 128 answering machine, set up (parallel phone systems) 211 auto answer 76 backup fax 68 blocking numbers 70 confirmation reports 81 dial tone test, failed 121 dial type, setting 78 distinctive ringing setup (parallel phone systems) 201 distinctive ringing, change pattern 77 DSL, set up (parallel phone systems) 199 error correction mode 66 error reports 82 forwarding 69 header 76 Internet Protocol, over 80 ISDN line, set up (parallel phone systems) 200 line condition test, failed 122 log, clear 82 log, print 82 manual receive 67 modem and answering machine, shared with (parallel phone systems) 212 modem and voice line, shared with (parallel phone systems) 207 modem and voice mail, shared with (parallel phone systems) 216 modem, shared with (parallel phone systems) 204 monitor dialing 64, 66 paper size 70 parallel phone systems 195 PBX system, set up (parallel phone systems) 200 phone cord connection test, failed 118 phone cord too short 128 phone cord type test, failed 119 poll to receive 69 print last transaction details 83 receive 67 receive, troubleshoot 123, 126 redial options 78 reduction 70 reports 81 reprint 68 rings to answer 77 schedule 65 send 61 send, troubleshoot 123, 125, 128 separate line setup (parallel phone systems) 198 settings, change 76 setup types 196 shared phone line setup (parallel phone systems) 202 sound volume 79 specifications 168 speed 79 test failed 117 test setup 218 troubleshoot 116 Index 241
voice mail, set up (parallelphone systems) 203 wall jack test, failed 118 Fax screen 16 Firewall configure 143 firewall settings 220 firewalls, troubleshoot 99 FoIP 80 fonts supported 162 forwarding faxes 69 G glass, scanner clean 33 load originals 22 locating 12 grainy or white bands on copies, troubleshoot 111 graphics incompletely filled oncopies 111 look different from original scan 115 H hardware, fax setup test 117 head 149 header, fax 76 Help 16 Hewlett-Packard Companynotices 3 HP software uninstall from Windows 227 HP Utility (Mac OS X) opening 229 humidity specifications 170 I ink cartridge access door, locating 13 ink cartridges check ink levels 90 locating 13 ordering online 193 part numbers 148, 193 replace 90 status 148 supported 161 tips 89 warranty 159 warranty expiration dates 148 yields 162 ink level icons 17 ink levels, check 90 installation accessories 29 duplexer 29 hardware installationsuggestions 145 HP software installation suggestions 146 tray 2 30 troubleshooting issues 145 Internet Protocol fax, using 80 IP address checking for printer 145 IP settings 220 ISDN line, set up with fax parallel phone systems 200 J jamsclear 154 media to avoid 21 paper 154, 157 junk fax mode 70 L language, printer 162 light images, troubleshoot copies 111 scans 116 lights, control panel 14 line condition test, fax 122 lines copies, troubleshoot 111 scans, troubleshoot 115,116 link speed, setting 220 load photo 26 tray 24, 25 tray 2 31 load cards 26 load custom-size media 27 load envelopes 25 load media 24 locking trays 32 log, fax print 82 M Mac OScustom-size paper 42 Print borderless 43 Print photos 40 print settings 37 turn accessories on and offin driver 33 Mac OS X HP Utility 229 maintain printhead 149 maintenance align printhead 150 check ink levels 90 clean printhead 149 diagnostic page 106 print quality report 106 printhead 149 replace ink cartridges 90 manual faxing receive 67 send 63, 64 margins setting, specifications 167 media ADF capacity 23 clear jams 154 duplexing 44 HP, order 194 load tray 24 load tray 2 31 locking trays 32 print on custom-size 41 selecting 21 skewed pages 108 specifications 163, 164 supported sizes 164 troubleshoot feeding 107 types and weightssupported 166 memory reprint faxes 68 save faxes 68 specifications 162 memory cards insert 28 specifications 171 memory devices print files 41 troubleshoot 135 missing or incorrect information, troubleshoot 102 242
MMC memory cardinsert 28 model number 148 modem shared with fax (parallelphone systems) 204 shared with fax and answering machine (parallel phone systems) 212 shared with fax and voice line (parallel phone systems) 207 shared with fax and voice mail (parallel phone systems) 216 monitor dialing 64, 66 multi-feeds, troubleshoot 108 N networks advanced settings 219 connector illustration 13 firewall settings 220 firewalls, troubleshoot 99 IP settings 220 link speed 220 operating systemssupported 163 protocols supported 163 settings, change 219 solve problems 146 system requirements 163 view and print settings 219 wireless communication setup 222 wireless settings 152 noise information 170 O OCR edit scanned documents 48 troubleshoot 113 operating environment specifications 170 operating systems supported 162 originals scan 46 output tray locating 12 media supported 167 P pages per month (duty cycle) 162 paper jams 154, 157 size, set for fax 70 paper-feed problems, troubleshoot 107 parallel phone systems answering machinesetup 211 countries/regions with 195 distinctive ringing setup 201 DSL setup 199 ISDN setup 200 modem and answering machine setup 212 modem and voice mail setup 216 modem setup 204 modem shared with voice line setup 207 PBX setup 200 separate line setup 198 setup types 196 shared line setup 202 PBX system, set up with fax parallel phone systems 200 PCL 3 support 162 phone cord connected to correct porttest failed 118 correct type test failed 119 extend 128 phone line, answer ring pattern 77 phone support 95 phone support period period for support 96 phone, fax from receive 67 send, 63 photo media sizes supported 165 Photo screen 16 photos insert memory cards 28 print from memorydevices 41 troubleshoot memory devices 136 poll to receive fax 69 ports, specifications 161 power specifications 170 troubleshoot 99 power input, locating 13 print diagnostic page 106 double-sided 44 fax logs 82 fax reports 81 faxes 68 last fax details 83 photos from memorydevices 41 print quality report 106 printer status report 148 troubleshoot 98 Print borderless Mac OS X 43 Windows 43 Print brochures print 38 Print envelope 39 Print envelopes Mac OS X 39 Print photos Mac OS X 40 Windows 40 print quality report 106 print settings print quality 103 printer control panel locating 12 network settings 219 scan from 46 send faxes 62 printer driver accessories settings 33 warranty 159 printer software (Windows) about 229 opening 229 printer status report information on 147 print 148 printhead clean 149 printhead latch, locating 13 printhead, align 150 printheads ordering online 193 supported 161 printing slow, troubleshoot 100 Index 243
processor specifications 162 pulse dialing 78 Q quality, troubleshootcopy 110 scan 114 R radio interferencereducing 227 regulatory information 178 radio, turn off 219 rear access panel clear jams 154 illustration 13 receive faxes auto answer mode 76 automatically 67 blocking numbers 70 forwarding 69 manually 67 polling 69 rings to answer 77 troubleshoot 123, 126 recycle print cartridges 180 redial options, setting 78 reduce fax 70 regulatory information 172, 178 regulatory model number 179 replace ink cartridges 90 report wireless test 225 reports confirmation, fax 81 diagnostic 106 error, fax 82 fax test failed 117 print quality 106 printhead 149 reprint faxes from memory 68 right navigation button 14, 15 rings to answer 77 S save faxes in memory 68 scan error messages 114 from printer control panel 46 from Webscan 48 OCR 48 quality 114 Scan screen 16 scan specifications 169 slow 112 troubleshoot 112 Scan screen 16 scanner glass clean 33 load originals 22 locating 12 schedule fax 65 Secure Digital memory card insert 28 security wirelesscommunication 225 send faxes basic fax 61 manually 63 memory, from 64 monitor dialing 64, 66 schedule 65 troubleshoot 123, 125, 128 send scans for OCR 48 troubleshoot 112 serial number 148 serial phone systems countries/regions with 195 setup types 196 settings copy 59 network 219 speed, fax 79 volume, fax 79 Setup 16 setup answering machine (parallelphone systems) 211 answering machine and modem (parallel phone systems) 212 computer modem (parallel phone systems) 204 computer modem and answering machine (parallel phone systems) 212 computer modem and voice line (parallel phone systems) 207 computer modem and voice mail (parallel phone systems) 216 distinctive ringing 77 distinctive ringing (parallel phone systems) 201 DSL (parallel phone systems) 199 fax scenarios 196 fax, with parallel phone systems 195 ISDN line (parallel phone systems) 200 PBX system (parallel phone systems) 200 separate fax line (parallel phone systems) 198 shared phone line (parallel phone systems) 202 test fax 218 voice mail (parallel phone systems) 203 voice mail and computer modem (parallel phone systems) 216 shipping environment specifications 170 size scans, troubleshoot 116 troubleshoot copy 110 skew, troubleshoot copy 111 print 108 scan 115 software accessories settings 33 OCR 48 warranty 159 Webscan 48 sound pressure 170 specifications acoustic emissions 170 electrical 170 media 163, 164 network protocols 163 operating environment 170 physical 161 processor and memory 162 shipping environment 170 system requirements 162 speed troubleshoot forscanner 112 244
speed dialsend fax 61 status network configurationpage 152 printer status report 148 status icons 15 storage devices USB flash drivessupported 171 streaks, troubleshoot copies 111 scan 116 stripes on scans, troubleshoot 115 subscriber identification code 76 supplies ordering online 193 printer status report 148 yields 162 support 94 system requirements 162 T technical information copy specifications 168 fax specifications 168 memory cardspecifications 171 scan specifications 169 telephone line, answer ring pattern 77 telephone wall jack, fax 118 telephone, fax from receive 67 send 63 temperature specifications 170 tests, fax dial tone, failed 121 failed 117 fax line condition 122 fax phone cord type testfailed 119 hardware, failed 117 port connection, failed 118 setup 218 telephone wall jack 118 text cannot be edited after scan,troubleshoot 113 incompletely filled on copies 111 missing from scan, troubleshoot 113 splotchy on copies 111 troubleshoot 102 unclear on copies, troubleshoot 111 unclear scans 116 tone dialing 78 tray 1 capacity 166 media sizes supported 164 media types and weightssupported 166 tray 2 capacity 166 installation 30 load media 31 media sizes supported 164 media types and weightssupported 166 turn on and off in driver 33 trays capacities 166 clear jams 154 installation tray 2 30 load media 24 locating 12 locking 32 media sizes supported 164 media types and weightssupported 166 paper guides illustration 12 setting default 32 troubleshoot feeding 107 turn on and off in driver 33 troubleshoot answering machines 128 blank pages printed 101 copy 109 copy quality 110 cut-off pages, incorrect textor graphics placement 102 embedded web server 144 fax 116 fax dial tone test failed 121 fax hardware test failed 117 fax line test failed 122 fax phone cord connection test failed 118 fax phone cord type test failed 119 fax tests 117 fax wall jack test, failed 118 firewalls 99 jams, paper 157 media not picked up from tray 107 memory devices 135 missing or incorrect information 102 multiple pages are picked 108 network configuration page 152 nothing prints 99 paper-feed problems 107 power 99 print 98 printer status report 147 receive faxes 123, 126 scan 112 scan quality 114 send faxes 123, 125, 128 skewed copies 111 skewed pages 108 tips 98 troubleshooting general networktroubleshooting 136 hardware installation suggestions 145 HP software installation suggestions 146 installation issues 145 solve network problems 146 wired network 136 wireless problems 136 TWAIN unable to activatesource 114 two-sided printing 44 U uninstall HP software Windows 227 USB connection port, locating 12, 13 specifications 161 USB flash drives 171 V vertical stripes on copies, troubleshoot 111 Index 245
viewnetwork settings 219 voice mail set up with fax (parallelphone systems) 203 set up with fax and computer modem (parallel phone systems) 216 voltage specifications 170 volume fax sounds 79 W wall jack test, fax 118 warranty 159 Webscan 48 websitesaccessibility information 3,10 customer support 95 environmental programs 180 order supplies and accessories 193 supply yield data sheet 162 white bands or stripes, troubleshootcopies 111 scans 115 Windows borderless 43 print brochures 37 Print photos 40 print settings 36 system requirements 162 turn accessories on and offin driver 33 uninstall HP software 227 wireless communication advanced wirelesstroubleshooting 137 basic wireless troubleshooting 137 radio, turn off 219 reducing interference 227 regulatory information 178 security 225 set up 222 wireless connection icons 15 wireless test report print 225 X xD-Picture memory cardinsert 28 246