HP P3015 Service Manual

							I/O menuItems on the I/O (input/output) menu affect the communication between the product and the computer.
If the product contains an HP Jetdirect print server, you can configure basic networking parameters by
using this submenu. You can also configure these and other parameters through HP Web Jetadmin or
the embedded Web server.
For more information on these options, see the product user guide.
To display:  Press the Menu button 
, select the  CONFIGURE DEVICE  menu, and then select the  I/
O  menu.
NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no
default.
ItemSub-itemValuesDescription
I/O TIMEOUT Range: 5 - 300Set the product  I/O TIMEOUT in
seconds. The default is 15
seconds.
Adjust timeout for the best
performance. If data from other
ports appears in the middle of your
print job, increase the timeout
value.
EMBEDDED JETDIRECT MENU
EIO  JETDIRECT MENU See the next table for a list of options.
Embedded Jetdirect and EIO  Jetdirect menus
ItemSub-itemSub-itemValuesDescription
INFORMATIONPRINT SEC PAGE YES*
NOYES
: Prints a page that contains the current
security settings on the HP Jetdirect print
server.
NO : A security settings page is not printed.
TCP/IPENABLE ON*
OFFON : Enable the TCP/IP protocol.
OFF: Disable the TCP/IP protocol.
  HOST NAME    An alphanumeric string, up to 32 characters,
used to identify the product. This name is
listed on the HP Jetdirect configuration page.
The default host name is NPIxxxxxx, where
xxxxxx is the last six digits of the LAN
hardware (MAC) address.
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							ItemSub-itemSub-itemValuesDescription
 IPV4 SETTINGSCONFIG METHODBOOTP
DHCP*
AUTO IP
MANUALSpecify the method that TCP/IPv4
parameters are configured on the
HP Jetdirect print server.
BOOTP : Automatic configuration from a
BootP (Bootstrap Protocol) server.
DHCP : Automatic configuration from a
DHCPv4 (Dynamic Host Configuration
Protocol) server. If selected and a DHCP
lease exists, the  DHCP RELEASE  and
DHCP RENEW  menus are available to set
DHCP lease options.
AUTO IP : Automatic link-local IPv4
addressing. An address in the form
169.254.x.x is assigned automatically.
MANUAL : Use the MANUAL SETTINGS
menu to configure TCP/IPv4 parameters.
  MANUAL
SETTINGSIP ADDRESS
SUBNET MASK
DEFAULT
GATEWAY(Available only if the  CONFIG METHOD
menu is set to the MANUAL  option)
Configure parameters directly from the
product control panel:
IP ADDRESS : The unique IP address
(n.n.n.n) of the product, where n is a value
from 0 to 255.
SUBNET MASK : The subnet mask (n.n.n.n)
for the product, where n is a value from 0 to
255.
DEFAULT GATEWAY : The IP address of the
gateway or router used for communications
with other networks.
  DEFAULT IPAUTO IP *
LEGACYSpecify the IP address to default to when the
print server is unable to obtain an IP address
from the network during a forced TCP/IP
reconfiguration (for example, when manually
configured to use BootP or DHCP).
NOTE: This feature assigns a static IP
address that might interfere with a managed
network.
AUTO IP : A link-local IP address 169.254.x.x
is set.
LEGACY : The address 192.0.0.192 is set,
consistent with older HP Jetdirect products.
   DHCP RELEASE YES
NO* Specify whether to release the current DHCP
lease and the leased IP address.
NOTE:
This menu displays if the  CONFIG
METHOD  is set to the  DHCP option and a
DHCP lease for the print server exists.
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							ItemSub-itemSub-itemValuesDescription
  DHCP RENEWYES
NO*Specify whether the print server requests to
renew the DHCP lease.
NOTE: This menu appears if the  CONFIG
METHOD  menu is set to the DHCP  option
and a DHCP lease for the print server exists.
  PRIMARY DNS Specify the IP address (n.n.n.n) of a Primary
DNS Server.
  SECONDARY DNS Specify the IP address (n.n.n.n) of a
Secondary Domain Name System (DNS)
Server.
 IPV6 SETTINGSENABLEON *
OFFEnable or disable IPv6 operation on the print
server.
  ADDRESSMANUAL
SETTINGS
● ENABLE
● ADDRESSEnable and manually configure a TCP/IPv6
address.
ENABLE
: Choose  ON to enable manual
configuration, or  OFF to disable manual
configuration. The default is  OFF.
ADDRESS : Type a 32 hexadecimal digit IPv6
node address that uses the colon
hexadecimal syntax.
  DHCPV6 POLICYROUTER
SPECIFIED *
ROUTER
UNAVAILABLE
ALWAYSROUTER SPECIFIED : The stateful auto-
configuration method to be used by the print
server is determined by a router. The router
specifies whether the print server obtains its
address, its configuration information, or both
from a DHCPv6 server.
ROUTER UNAVAILABLE : If a router is not
available, the print server should attempt to
obtain its stateful configuration from a
DHCPv6 server.
ALWAYS : Whether or not a router is
available, the print server always attempts to
obtain its stateful configuration from a
DHCPv6 server.
  PRIMARY DNS Specify an IPv6 address for a primary DNS
server that the print server should use.
   SECONDARY DNS  Specify an IPv6 address for a secondary DNS
server that the print server should use.
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							ItemSub-itemSub-itemValuesDescription
 PROXY SERVER  Specifies the proxy server to be used by
embedded applications in the product. A
proxy server is typically used by network
clients for Internet access. It caches Web
pages, and provides a degree of Internet
security, for those clients.
To specify a proxy server, enter its IPv4
address or fully-qualified domain name. The
name can be up to 255 octets.
For some networks, you might need to
contact your Internet Service Provider (ISP)
for the proxy server address.
 PROXY PORT  Type the port number used by the proxy
server for client support. The port number
identifies the port reserved for proxy activity
on your network, and can be a value from 0
to 65535.
 IDLE TIMEOUT  Configure the time period, in seconds, after
which an idle TCP print data connection is
closed (default is 270 seconds, 0 disables the
timeout).
IPX/SPXENABLE ON*
OFFEnable or disable the IPX/SPX protocol.
FRAME TYPE AUTO *
EN_8023
EN_II
EN_8022
EN_SNAPSelect the frame-type setting for your
network.
AUTO : Automatically sets and limits the
frame type to the first one detected.
EN_8023 , EN_II, EN_8022 , and EN_SNAP
are frame-type selections for Ethernet
networks
APPLETALKENABLE ON *
OFFConfigures an AppleTalk network.
DLC/LLCENABLE ON *
OFFEnable or disable the DLC/LLC protocol.
SECURITYSECURE WEB HTTPS REQUIRED *
HTTPS OPTIONALFor configuration management, specify
whether the embedded Web server will
accept communications using HTTPS
(Secure HTTP) only, or both HTTP and
HTTPS.
 IPSEC KEEP
DISABLE *Specify the IPSec status on the print server.
KEEP: IPSec status remains the same as
currently configured.
DISABLE : IPSec operation on the print
server is disabled.
  802.1X  RESET
KEEP* Specify whether to keep the 802.1X settings
on the print server or to reset them to the
factory defaults.
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							ItemSub-itemSub-itemValuesDescription
 RESET SECURITY YES
NO*Specify whether the current security settings
on the print server will be saved or reset to
factory defaults.
DIAGNOSTICSEMBEDDED TESTS  This menu provides tests to help diagnose
network hardware or TCP/IP network
connection problems.
Embedded tests help to identify whether a
network fault is internal or external to the
product. Use an embedded test to check
hardware and communication paths on the
print server. After you select and enable a test
and set the execution time, you must select
the  EXECUTE  option to initiate the test.
Depending on the execution time, a selected
test runs continuously until either the product
is turned off, or an error occurs and a
diagnostic page is printed.
  LAN HW TESTYES
NO *CAUTION: Running this embedded test will
erase your TCP/IP configuration.
Perform an internal loopback test, which
sends and receives packets only on the
internal network hardware. There are no
external transmissions on your network.
  HTTP TESTYES
NO *Check operation of HTTP by retrieving
predefined pages from the product, and test
the embedded Web server.
  SNMP TESTYES
NO*Check operation of SNMP communications
by accessing predefined SNMP objects on
the product.
  DATA PATH TESTYES
NO*Identify data path and corruption problems on
an HP postscript level 3 emulation product.
This test sends a predefined PS file to the
product. However, the test is paperless; the
file does not print.
  SELECT ALL
TESTSYES
NO*Select all available embedded tests.
  EXECUTION TIME
[M] Specify the length of time (in minutes) that an
embedded test will run. You can select a
value from 0 to 24 minutes. If you select zero
(0), the test runs indefinitely until an error
occurs or the product is turned off.
Data gathered from the HTTP, SNMP, and
Data Path tests is printed after the tests have
completed.
   EXECUTE YES
NO* Select whether to initiate the selected tests.
ENWW
Tools for troubleshooting 191 
						

							ItemSub-itemSub-itemValuesDescription
 PING TEST  Check network communications. This test
sends link-level packets to a remote network
host, then waits for an appropriate response.
To run a ping test, set the following items:
  DEST TYPEIPV4
IPV6Specify whether the target product is an IPv4
or IPv6 node.
  DEST IPV4 Type the IPv4 address.
  DEST IPV6 Type the IPv6 address.
  PACKET SIZE Specify the size of each packet, in bytes, to
be sent to the remote host. The minimum is
64 (default) and the maximum is 2048.
  TIMEOUT Specify the length of time, in seconds, to wait
for a response from the remote host. The
default is 1 and the maximum is 100.
  COUNT Specify the number of ping test packets to
send for this test. Select a value from 0 to 100.
The default is 4. To configure the test to run
continuously, select 0.
  PRINT RESULTSYES
NO*If the ping test was not set for continuous
operation, you can print the test results.
  EXECUTEYES
NO*Specify whether to initiate the ping test.
 PING RESULTS  View the ping test status and results on the
control panel display. You can select the
following items:
  PACKETS SENT Shows the number of packets (0 - 65535)
sent to the remote host since the most recent
test was initiated or completed. The default is
0.
  PACKETS
RECEIVED Shows the number of packets (0 - 65535)
received from the remote host since the most
recent test was initiated or completed. The
default is 0.
  PERCENT LOST Shows the percent (0 to 100) of ping test
packets that were sent with no response from
the remote host since the most recent test
was initiated or completed. The default is 0.
  RTT MIN Shows the minimum detected round-trip-
time (RTT), from 0 to 4096 milliseconds, for
packet transmission and response. The
default is 0.
   RTT MAX  Shows the maximum detected round-trip-
time (RTT), from 0 to 4096 milliseconds, for
packet transmission and response. The
default is 0.
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							ItemSub-itemSub-itemValuesDescription
  RTT AVERAGE Shows the average round-trip-time (RTT),
from 0 to 4096 milliseconds, for packet
transmission and response. The default is 0.
  PING IN
PROGRESSYES
NO*Select whether the control panel indicates
when a ping test is in progress.
  REFRESHYES
NO*When viewing the ping test results, this item
updates the ping test data with current
results. A refresh automatically occurs when
the menu times out or you manually return to
the main menu.
LINK SPEED    AUTO*
10T HALF
10T FULL
100TX HALF
100TX FULL
100TX AUTO
1000TX FULL The link speed and communication mode of
the print server must match the network. The
available settings depend on the product and
installed print server.
CAUTION:
If you change the link setting,
network communications with the print server
and network product might be lost.
AUTO : The print server uses auto-
negotiation to configure itself with the highest
link speed and communication mode
allowed. If auto-negotiation fails, either
100TX HALF  or 10T HALF  is set depending
on the detected link speed of the hub/switch
port. (A 1000T half-duplex selection is not
supported.)
10T HALF : 10 Mbps, half-duplex operation.
10T FULL : 10 Mbps, full-duplex operation.
100TX HALF : 100 Mbps, half-duplex
operation.
100TX FULL : 100 Mbps, full-duplex
operation.
100TX AUTO : Limits auto-negotiation to a
maximum link speed of 100 Mbps.
1000TX FULL : 1000 Mbps, full-duplex
operation.
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							Resets menuUse the RESETS  menu to reset factory settings, disable and enable sleep mode, and update the product
after new supplies are installed.
To display: Press the  Menu button 
, select the  CONFIGURE DEVICE  menu, and then select the
RESETS  menu.
NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no
default.
ItemSub-itemValuesDescription
RESTORE FACTORY
SETTINGS  Clear the page buffer, remove all
perishable personality data,
reset the printing environment,
and return all default settings to
factory defaults.
SLEEP MODE  OFF
ON* Select whether the product can
enter sleep mode. If you turn this
setting off, you cannot change
any settings in the SLEEP
DELAY
 menu.
Diagnostics menu
Use the  DIAGNOSTICS  menu to run tests that can help you identify and solve problems with the product.
To display: Press the  Menu button 
, and then select the  DIAGNOSTICS menu.
NOTE:Values that have an asterisk (*) are the factory-default values. Some menu items have no
default.
ItemSub-itemValuesDescription
PRINT EVENT LOG  Prints a report containing the last
50 entries in the product’s event
log, starting with the most recent.
SHOW EVENT LOG  Displays the last 50 events; the
most recent event is listed first.
PAPER PATH SENSORS  Performs a test on each of the
product’s sensors to determine if
they are working correctly and
displays the status of each sensor.
PAPER PATH TEST  Tests the paper-handling features
of the product, such as the
configuration of the trays.
  PRINT TEST PAGE   Generates a page for testing the
paper-handling features. You must
define the path for the test to test
specific paper paths.
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							ItemSub-itemValuesDescription
 SOURCEALL TRAYS
TRAY 1
TRAY 2*
TRAY 3
TRAY 4Specifies whether the test page is
printed from all trays or from a
specific tray.
 DUPLEXOFF
ONDetermines whether the duplexer
is used in the test.
 COPIES1 *
10
50
100
500Determines how many pages
should be sent from the specified
source as part of the test.
MANUAL SENSOR TEST  Performs tests to determine
whether the paper-path sensors
are operating correctly.
MANUAL SENSOR
TEST 2  Performs additional tests to
determine whether the paper-path
sensors are operating correctly.
COMPONENT TESTA list of available components
appears. Activate individual parts
independently to isolate noise and
other hardware issues.
PRINT/STOP TEST Range is 0 - 60,000 milliseconds.
The default is 0.Isolates print quality faults more
accurately by stopping the product
in midprint cycle, which allows you
to see where the image begins to
degrade. This causes a jam
message that might need to be
manually cleared. A service
representative should perform this
test.
PRINT FUSER TEST
PAGE     Tests the fuser for offset problems
or contamination.
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							Service menu
The SERVICE menu is PIN-protected for added security. Only authorized service people have access
to the  SERVICE  menu. When you select  SERVICE from the list of menus, the product prompts you to
type an eight-digit PIN number.
● The PIN for the HP LaserJet P3015 models is 07301509.
1. Press the  Menu button 
.
2. Press the down arrow 
 button or the up arrow  button to navigate to the  SERVICE menu, and
then press the  OK button.
3. Type the PIN using the alphanumeric keypad (for the base model, use the arrow keys).
4. Press the  OK button to accept the PIN and open the  SERVICE menu.
The following menu items appear in the  SERVICE menu:
● CLEAR EVENT LOG
: Use this item to clear the product event log.
● CLEAR BOOTLOADER PASSWORD
: Use this item to clear the password that was set to prevent
someone from performing an unauthorized cold reset, resetting factory defaults, or changing sleep
mode settings from the RESETS  menu.
● TOTAL PAGE COUNT
: After replacing the formatter, use this item to reset the page count so that
the figure continues to represent the page count for the product engine.
● REFURBISH CYCLE COUNT
: Use this item to record the page count when the product was
refurbished.
● SERIAL NUMBER
: After replacing the formatter, use this item to reset the product serial number.
● SERVICE ID
: See 
Service ID on page 261, Restore service ID on page 261, and Convert the
service ID to an actual date on page 261.
● COLD RESET PAPER
: Select this item to rest the default paper size when the formatter is replaced
or factory settings are restored (see 
Resets menu on page 194 ).
When a formatter is replaced or factory settings are restored in a country/region that uses A4 as
the standard paper size, use this item to reset the default paper size.
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