Iwatsu Adix Vs Owners Manual

							Attendant Position Features - 109  Answering a Call that Returns to the Attendant 
Position 
Calls that were transferred and not answered, on Hold or Call Park too long, will ring 
at the attendant position. 
 
Operation 
To answer a call that returns to the Attendant Position: 
F Lift the receiver 
Making an Outgoing Call 
 
Operation 
F Lift the receiver 
F Press the desired outside line and the lamp will flash green 
F Wait for the dial tone 
F Dial the desired phone number  
Making an Intercom Call 
 
Operation 
F Lift the receiver 
F Wait for the dial tone 
F Dial the desired extension number  
Or 
F Press the designated button for the desired extension number on the 
Direct Station Selection Unit 
Making an E-Response Help Call 
The E-Response Help Call feature allows specific system extensions to 
simultaneously call a group of extensions and access a system paging port upon 
dialing a specific ICM Group access number or, if the station remains off-hook 
without dialing for a programmable period of time. When the E-Response help call is 
placed, the key telephone displays of the called extensions in the E-Response ICM 
Group will display a programmed message and  the calling party’s extension number  
and station ID. 
 
Operation 
F Dial the E-Response Group access number when you hear the 
Intercom Dial Tone. 
  
						

							Attendant Position Features - 110  Making a Page Announcement 
 
Operation 
F Lift the receiver 
F Press and hold the Page button PAGE and the lamp will flash red 
F Wait for the Page tone 
F Make an announcement 
F Release the Page button PAGE to disconnect the paging circuit 
  
						

							Attendant Position Features - 111  
Attendant Position - Advanced Features 
911 Call Indication 
When a system extension dials 911, the extension number of the station calling 911 
will be displayed on the LCD of the attendant station. If E911 Routing is not 
successful, a “FAIL” indication will be displayed on the LCD. The alarm tone will 
sound at the attendant position when LCD indication is made. In order to clear the 
display, the Attendant must press a 911 Display Clear Key programmed on the 
extension. 
Caller ID, ANI, DNIS Storage -  Delete All 
Allows you to delete all stored call records from system memory. 
 
Operation 
F Press the Speaker button SPKR 
F Press the Call Storage Delete button UAD 
F Enter your station password 
F Wait for confirmation tone 
F Press the Speaker button SPKR 
Alarm Clear 
Allows you to clear alarm indication(s). 
 
Operation 
F Press the Speaker button SPKR 
F Wait for the dial tone 
F Press the Feature button FEAT 
F Dial #7 
F Press the Speaker button SPKR 
Attendant Automatic Hold 
Allows you to place your current conversation on Hold automatically by pressing a 
button representing a new call to be answered. 
 
Operation 
To place a call on Hold without using the Hold button HOLD/DND: 
F Press the button representing the new call  
						

							Attendant Position Features - 112  Attendant Override 
Allows you to notify an extension user that is in Do Not Disturb that you wish to 
speak with them.  The extension user is notified by tones through the speaker of a 
Digital Telephone and the ringing of a Single Line Telephone. 
 
Operation 
When calling an extension that is in Do Not Disturb: 
F Do not hang up 
F Press the Override button OVER 
F Wait for a reply 
Automatic Answer Mode 
Allows you to direct outside calls to be answered by a prerecorded message.  There 
are two answering modes for this feature.  For example, this feature can be used to 
inform outside callers that the office is closed for the day.  This feature requires the 
use of the Message Card. A programming option may be enabled to allow ADIX-VS 
to automatically switch to the Automatic Answer Mode at a certain time. You must 
manually switch the system to the normal mode. 
 
Operation 
To turn Automatic Answer Mode on: 
F Press the Automatic Answer Mode button AUTO and the lamp for 
that button will be flashing red for Mode 1 (Day Mode) 
F Press the Automatic Answer Mode button AUTO a second time and 
the lamp for that button will be solid red for Mode 2 (Night Mode) 
 
To turn Automatic Answer Mode off: 
F Press the Automatic Answer Mode button AUTO until the lamp for 
that button is off  
						

							Attendant Position Features - 113  Clock Set/Adjustment 
Allows you to change the time for the system clock. 
 
Operation 
To change the time: 
F Press the Speaker button SPKR 
F Wait for the dial tone 
F Press the Feature button FEAT then dial 64  
F Dial the time in military time H H : M M 
F Wait for a confirmation tone 
F Press the Speaker button SPKR 
 
To adjust seconds to zero: 
F Press the Speaker button SPKR 
F Wait for the dial tone 
F Press the Feature button FEAT then dial 64 
F Dial * to adjust seconds to zero 
F Dial * again to start the clock with zero seconds 
F Wait for a confirmation tone 
F Press the Speaker button SPKR 
 
If the seconds shown on the DSS are less than 30, the minutes digit will 
remain the same.  If the seconds shown on the DSS are greater than 30, the 
minutes digit will advance one digit. 
Direct Station Selection 
Allows you to have one-touch access to call extensions.   
 
Operation 
When you wish to call an extension: 
F Lift the receiver 
F Wait for the dial tone 
F Press the Direct Station Selection button for the desired extension 
Incoming Call Termination 
Outside lines may be programmed to appear individually on Multi-purpose buttons 
or they may be grouped together to appear on one or several Multi-purpose buttons. 
 
Operation 
F None  
						

							Attendant Position Features - 114  Flexible Call Forward (Internal/ External) 
Use the new Flexible Call Forward feature to forward calls to an internal destination 
or external line using Personal Speed Dial numbers 90-99. The user can set separate 
call forward destinations for Intercom Incoming and Outside Line Incoming calls. 
With this feature, you may set all Intercom calls to forward to your cell phone and set 
all outside calls to forward to your voice mail. The Flexible Call Forward feature also 
incorporates Follow Me capabilities. Follow Me lets you receive your calls internally 
at any station you choose. 
Operation 
F Set Forward Destination  
6. Lift the handset or press [SPKR] 
7. Press [FWD]. 
8. Enter the Call Type you wish to forward  
§ 1 = All calls (Outside Line/Intercom) 
§ 2 = Outside Line calls only 
§ 3 = Intercom calls only 
9. Enter the Flexible Call Forward Mode 
§ 1 = All calls to another extension or hunt group 
§ 2 = Busy/No Answer calls to another extension or hunt 
group 
§ 3 = No Answer calls to another extension or hunt group 
§ 4 = All calls forward to an external number using Personal 
Speed Dial Codes 90-99 
10. Complete one of the following steps: 
§ If you chose Mode 1, 2, or 3, enter the extension or hunt 
group number 
§ If you chose Mode 4, enter the Personal Speed Dial Code  
Note:  When the setting is valid, you hear a confirmation tone. When it is invalid, you hear a warning tone.  
						

							Attendant Position Features - 115  F Forward Cancel  
5. Lift the handset or press [SPKR] 
6. Press [FWD] 
7. Press [*] 
8. Enter the Call Type number you wish to cancel 
§ 1 = Cancel Forwarding of All calls (Outside Line/Intercom) 
§ 2 = Cancel Forwarding of Outside Line calls only 
§ 3 = Cancel Forwarding of Intercom calls only 
F Set Active/Inactive  
3. Press [FWD] 
4. Enter the Call Type you wish to forward  
§ 1 = All calls (Outside Line/Intercom) 
§ 2 = Outside Line calls only 
§ 3 = Intercom calls only 
F Set Follow Me Destination  
5. Lift the handset or press [SPKR] 
6. Press [FWD] + [FWD] 
7. Enter the Call Type you wish to forward 
§ 1 = All calls (Outside Line/Intercom) 
§ 2 = Outside Line calls only 
§ 3 = Intercom calls only 
8. Enter the extension number of the originating forwarding station.  
						

							Attendant Position Features - 116  Night Mode 
Allows you to change the ringing termination point for outside lines.  This alternate 
point might be a loud bell, a phone or a group of phones.  A programming option may 
be enabled to allow ADIX-VS to automatically switch to the Night Mode at a certain 
time; however, you must manually switch the system back to the normal mode. 
 
Operation 
To place the system in Night Mode operation: 
F Press the Speaker button SPKR 
F Wait for the dial tone 
F Press the Night Mode button NIGHT and the lamp for that button 
will be solid red 
F Wait for a confirmation tone 
F Press the Speaker button SPKR 
 
To disable Night Mode operation: 
F Press the Speaker button SPKR 
F Wait for the dial tone 
F Press the Night Mode button NIGHT and the lamp for that button 
will be off  
F Wait for a confirmation tone 
F Press the Speaker button SPKR 
Operator Priority 
The system operator has the ability to override any ringing or voice announce 
intercom call or paging call.  This occurs when calls are made simultaneously, or 
another party other than the operator makes the call first.  
						

							Attendant Position Features - 117  Overflow Transfer 
Allows you to limit the number of calls waiting to be answered at the Attendant 
Position.  Once the maximum number of calls is reached, all additional calls will 
automatically forward to another location. 
 
Operation 
To register the Overflow Transfer position: 
F Press the Speaker button SPKR 
F Wait for the dial tone 
F Press the Feature button FEAT 
F Press the Override button OVER 
F Dial the extension number 
F Wait for a confirmation tone 
F Press the Speaker button SPKR 
 
To set the maximum number of calls: 
F Press the Speaker button SPKR 
F Wait for the dial tone 
F Press the Feature button FEAT 
F Press the Override button OVER 
F Dial # 
F Dial the number of calls you wish to have waiting with two digits 
F Wait for a confirmation tone 
F Press the Speaker button SPKR 
System Speed Dial Registration 
You have the ability to register (program) the 90 System Speed Dial numbers.  The 
numbers may be 32 digits in length and may include the insertion of a pause. 
 
Operation 
Follow the same procedure as Station Speed Dial for the Digital Multi-line 
Telephone.  To register the system numbers dial the System Speed Dial codes ranging 
from 00-89 to represent the outside phone numbers. 
System Text Message Registration 
If your telephone or DSS is programmed with a Text Message button, you have the 
ability to register (program) the 90 System Text Messages.  The messages may be 16 
characters in length. 
 
Operation 
F Press the Feature button FEAT  
						

							Attendant Position Features - 118  F Press the Text Message button TXT MSG 
F Dial the desired System Text Message Code 00- -89 
F Enter the desired message contents up to 16 characters in length. Use 
the following keys on your telephone for text message data entry: Press 1 2 3 4 5 6 7 8 9 0 HOLD # 1X - A D G J M P T W Q write character lower case 2X . B E H K N R U X Z cancel character upper case 3X sp C F I L O S V Y &   4X 1 2 3 4 5 6 7 8 9 0   F Press the Feature button FEAT to end the operation 
To register several Text Messages: 
After entering a text message: 
F Press the Text Message button TXT MSG 
F Dial the next System Text Message Code 00- -89 
F Repeat the same procedure as above