Lucent Technologies Definity Audix System Release 4.0 Guide

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
Overview 
1-3 Compatible Switches and Software 
1
Transmission Control Protoc ol/Internet Protoc ol (TCP/IP) c onnec tion into 
the system. Up  to 32 sub scrib ers can b e log g ed  into the system at any 
one time using  I
NTUITY Messag e Manag er. 
Compatible Switches and Software
The DEFINITY AUDIX system c an b e installed in the following  switc hes:
nSystem 75 R1V3, System 75 R1V3n
nSystem 75 XE
nDEFINITY Communic ations System Generic  1
nDEFINITY Communic ations System Generic  3i
nDEFINITY Communic ations System Generic  3s
nDEFINITY Communic ations System Generic  3si
nDEFINITY Communic ation System Generic  3c si (ProLogix)
nDEFINITY Communic ations System Generic  3vs
nDEFINITY Communic ations System Generic  3r 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
Overview 
1-4 Compatible Switches and Software 
1
Not all software releases for these switc hes are c omp atib le with the DEFINITY 
AUDIX system Release 4.0. Tab le 1-1
 lists the switches and  switc h software 
load s that are c omp atible with the DEFINITY AUDIX system.
Customers with switc h software releases b elow those spec ified in Tab le 1-1 must 
up g rad e their switc h software to ac c ommod ate the DEFINITY AUDIX system Table 1-1. Switches and Switch Software Releases Compatible with the DEFINITY 
AUDIX System
SwitchDo these Software Releases Support the 
System in Native Mode?
System 75
1
n Release 1 Version 3n Release 1 Version 3n
1. MFATs c annot be used  to ac c ess the DEFINITY AUDIX system with DEFINITY switc h
Release 5.3. Use of MFATs with the DEFINITY AUDIX system is sup ported  in all software
releases ab ove 5.3.No
No
G1 
n G1.1n G1.1nNo
No
G3vs
2
n Version 1 to Version 4
n Release 5 to Release 6No
No
G3s
2
n Version 1 to Version 3
2. The Transfer Out of AUDIX feature is not supp orted on these switc hes p rior to
G3V2g .04.5.0.099.No
G3i
2
n Version 1 to Version 3 No
G3si 
n Version 4
n Release 5 to Release 6No
No
G3si 
n Release 7 or higher Yes
G3csi 
n Release 6 No
G3csi 
n Release 7 or higher Yes
G3r
n Version 1 to Version 4
n Release 53 to Release 6
3. These switc h releases d o not sup p ort the use of multifunc tion analog  telep hones (MFATs)
with the DEFINITY AUDIX system. The DEFINITY G3r switc h sup p orts MFATs in all releases
ab ove 5.3.No
No
G3r
n Release 7 or higher Yes 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
Overview 
1-5 DEFINITY AUDIX Planning 
1
Luc ent Tec hnolog ies also rec ommend s that c ustomers up g rad e to the latest 
software issue for their switc h releases.
DEFINITY AUDIX Planning
In p lanning  and  imp lementing  a DEFINITY AUDIX installation, the c ustomer and  
Luc ent Tec hnolog ies emp loyees must c oord inate their efforts for the need s 
assessment/c ontrac t, p re-installation, installation, and post-installation ac tivities. 
The following chapters c ontain an overview of the tasks that must be performed 
d uring eac h of these p hases.
Throug hout the imp lementation p roc ess, the Luc ent Tec hnolog ies p rojec t 
manag er should  b e the c ustomers sing le p oint of c ontac t. If the c ustomer need s 
assistanc e with the DEFINITY AUDIX system after the c utover is c omp lete and  
the system is ac c ep ted, the c ustomer should  c ontac t the ap p rop riate servic e 
org anization: 
nCustomers in the U.S. should  c ontac t the TSC at 1-800-242-2121.
nCustomers outsid e the U.S. should  c ontac t their COEs.
Table 1-2. Voice Port Limits
Switch TypeMaximum Number of 
Voice Ports with 
Digital NetworkingMaximum Number of 
Voice Ports without 
Digital Networking
All c omp atib le switc hes  8 12 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
Overview 
1-6 DEFINITY AUDIX Planning 
1 
						

							New System Ordered with New Switch 
2-1  
2
Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
2
New System Ordered with New 
Switch
Tab le 2-1 is a c hec klist that summarizes the tasks req uired  for p lanning  and  
installing  the DEFINITY AUDIX system when it is ord ered  with a new switc h. The 
c hec klist is d esig ned  to help all p arties involved  c oordinate their p lanning  and  
imp lementation ac tivities. Where it is ap p rop riate, tasks refer to d oc uments that 
c ontain more detailed  instruc tions or information.
The symbol 
Ü in the c hec klist p oints to a worksheet in the ap pend ixes that 
should  b e filled  in at that p oint in the p lanning  p roc ess.
Tab le 2-1
 is d esig ned  to b e used  in c onjunc tion with the AUDIX Streamlined  
Imp lementation p roc ess flow. For more d etailed  information on DEFINITY AUDIX 
implementation, see the binders produced for AUDIX Streamlined 
Imp lementation. These b ind ers should b e in eac h Luc ent Tec hnologies b ranc h 
offic e.
For switc h imp lementation tasks, c onsult the b ind ers p rod uc ed  for Streamlined  
Imp lementation and the ap p rop riate switc h p lanning  doc ument. 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
New System Ordered with New Switch 
2-2  
2
Table 2-1. New System with New Switch 
Task Party RequirementsDate 
Complete
Performing Assessment and 
Contract Tasks
Comp lete need s 
assessmentAcc ount 
executiveDetermine the ap p rop riate voic e messag ing  
and  software ap plication solution for the 
c ustomer. If a DEFINITY AUDIX system is the 
b est solution, determine the ap p roximate 
numb er of voice p orts, hours of voice storag e, 
and  PC software app lic ations the customer 
need s. For further information ab out DEFINITY 
AUDIX c ap acity and  sizing, see 
DEFINITY 
A U D IX Sys te m  —  Sys t em  D e s c r i p ti o n
, 
585-300-214.
If the DEFINITY AUDIX system will b e used  as 
a server for I
NTUITY Message Manag er over a 
local area network (LAN), work with the 
c ustomer’s LAN administrator to set up  a 
d emarcation point on the wallfield . This p oint 
must be within 25 feet from the b ac k of the 
switc h. A 10BaseT connection is need ed . 
Lucent Technolog ies p rovid es a 104A 
mounting  b lock as the d emarcation p oint on 
the wall for this c onnection to p lug  into. Luc ent 
Technologies also p rovides a D8W mod ular 
wall c ord  to make the c onnection b etween the 
mounting  block and  DEFINITY AUDIX ad ap ter 
cable.
ÜFi ll  i n Worksheet C-2 to id entify the eq uip ment 
needed for I
NTUITY Messag e Manag er.
ÜDetermine whether the c ustomer will use AMIS 
Analog  or Digital Networking . Fill out 
Worksheet D-1. For more information ab out 
the system’s req uirements for AMIS Analog  
and  Dig ital Networking , see 
DEFINITY AUDIX 
System Release 4.0 — System Desc rip tion
, 
585-300-214.
Determine what primary and sec ond ary 
Multiling ual announcement sets will b e used .
Continued on next page 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
New System Ordered with New Switch 
2-3  
2
ÜFill in Wo r k s h e e t  C - 1 and  Wo r k s h e e t  C - 7 to 
ac tivate the Multiling ual op tion and  Worksheet 
C-8 to spec ify lang uag e sets.
Id entify any p erip heral eq uip ment the 
c ustomer need s, includ ing  terminals, 
modems, and c ables not inc lud ed  with the 
DEFINITY AUDIX system PEC.
ÜFill in Wo r k s h e e t  E- 1.
Generate a 
config urationAcc ount 
executive or 
design 
sp ec ialistSee 
DEFINITY AUDIX System — System 
Description,
 585-300-214 for detailed  
information ab out the DEFINITY AUDIX 
system.
ÜIf the c ustomer wants to use Dig ital 
Networking , comp lete form 1154 in Ap pendix 
H. 
Review equipment 
room 
req uirementsPro j ec t  
manag er or 
account 
executiveSee 
DEFINITY AUDIX System — System 
Description,
 585-300-214 for detailed  
information ab out environmental 
c onsid erations.
Review the eq uip ment room’s environmental 
req uirements with the customer and  ob tain the 
c ustomers signature.
Preparing for Installation
Ord er 
d oc umentationAcc ount 
executiveIf the c ustomer wants d ocumentation to arrive 
b efore the DEFINITY AUDIX system, order it at 
this time, or any time b efore you p lac e the 
ord er for the system. 
Table 2-1. New System with New Switch  (Continued)
Task Party RequirementsDate 
Complete
Continued on next page 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
New System Ordered with New Switch 
2-4  
2
The CD-ROM, DEFINITY AUDIX System 
Release 4.0 Documents
, 585-300-803, 
includes the following  doc umentation: 
Planning  for the DEFINITY AUDIX System 
Release 4.0
, 585-300-602
D EFI N I TY A U D I X Sy st e m —  Sy st e m 
Description
, 585-300-214
DEFINITY AUDIX System — Feature 
Descriptions
, 585-300-206
BCS Prod uct Security Hand book, 
555-025-600
DEFINITY AUDIX System — Ad ministration, 
585-300-507
DEFINITY AUDIX System Release 4.0 — 
Sc reens Referenc e
, 585-300-213
Installation and Switc h Administration for the 
DEFINITY AUDIX System Release 4.0, 
585-300-122
DEFINITY AUDIX System Release 4.0 — 
Maintenanc e, 
585-300-121
AUDIX Ad ministration and Data Ac q uisition 
Pa c ka g e
, 585-302-502
AMIS Analog  Networking, 585-300-512
DEFINITY AUDIX System — Dig ital 
Networking
, 585-300-534
Ord er training Acc ount 
ExecutiveDetermine whether the c ustomer wants to 
p urchase live or CD-ROM-based  training , and 
ord er the ap prop riate c ourses.
Table 2-1. New System with New Switch  (Continued)
Task Party RequirementsDate 
Complete
Continued on next page 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
New System Ordered with New Switch 
2-5  
2
Attend training Customer Attend  any training  c ourses you p urc hased .
Prep are the site Customer Prep are the eq uip ment room for installation. 
See 
DEFINITY AUDIX System — System 
Description,
 585-300-214 for comp lete 
information ab out environmental 
c onsid erations.
To install the DEFINITY AUDIX system, each 
station must have a unique extension and  
c aller ID. The DEFINITY AUDIX system will 
rejec t the switch datab ase if two or more 
extensions have the same c aller ID or no caller 
ID b ecause this ap p ears to the DEFINITY 
AUDIX system as a d up licate ID. Mod ify the 
switc h datab ase at this time, if nec essary, to 
ensure that eac h station has a uniq ue caller 
ID. See 
Installation and  Switc h Ad ministration 
for the DEFINITY AUDIX System Release 4.0, 
585-300-122.
Per f o r m 
software/station 
reviewsPro j ec t  
manag er 
and  
customerDetermine how the customer would  like the 
switc h and  the DEFINITY AUDIX system 
ad ministered d uring  initial administration.
ÜFill in the worksheets in Appendix B,
Appendix C,
 and  Appendix D.
See 
Installation and  Switc h Ad ministration for 
the DEFINITY AUDIX System Release 4.0, 
585-300-122, and  DEFINITY AUDIX System — 
Ad ministration
, 585-300-507, for information 
ab out translations and  ad ministration.
Disc uss system sec urity issues, inc lud ing  toll 
fraud. See 
B C S Pr o d uc t  Se c ur i t y H a nd b oo k, 
855-025-600, 
DEFINITY AUDIX System — 
System Desc rip tion
, 555-300-214, DEFINITY 
AUDIX System — Feature Desc rip tions, 
585-300-206 for more information about these 
issues. 
Table 2-1. New System with New Switch  (Continued)
Task Party RequirementsDate 
Complete
Continued on next page 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
New System Ordered with New Switch 
2-6  
2
Discuss the system password with the 
c ustomer. Customers c an c hang e the system 
p assword  for the 
cust log in to whatever they 
want. Lucent Tec hnolog ies controls the 
p assword  for the 
craft and other log ins, so the 
RSC c an p erform remote maintenanc e
Allocate a Direc t 
Inward  Dialing 
(DID) or Central 
Offic e (CO) Line 
for the AUDIX 
maintenanc e p ortPro j ec t  
manag er 
and  
customerThe c ustomer is resp onsib le for p rovid ing  a 
remote-maintenanc e ac cess line to the 
modem of the DEFINITY AUDIX system. The 
c ustomer c an p urchase a 1FB from the local 
telep hone servic e provid er or provid e a DID 
line from the switc h. A c irc uit terminating at the 
switc h c onsole or other answering  p osition is 
not suitable.
Chec k the 
customer sitePro j ec t  
manag erVerify that the c ustomer’s eq uip ment room is 
ready for equipment delivery. 
Rec e iv e 
eq uip mentCustomer Rec eive the switch with the DEFINITY AUDIX 
system installed.
Installing the System
Install the 
DEFINITY AUDIX 
hard wareInstaller Install the c ab les, modems, terminals, and  any 
other p erip heral equipment as describ ed  in 
Installation and Switc h Administration for the 
DEFINITY AUDIX System Release 4.0, 
585-300-122. 
Test the hard ware Installer Test the DEFINITY AUDIX hard ware. See 
Installation and Switc h Administration for the 
DEFINITY AUDIX System Release 4.0, 
585-300-122, for d etailed  instruc tions.
Perform initial 
switc h 
ad ministrationSoftware 
sp ec ialist or 
design 
sp ec ialistUse the worksheets from App end ix B
 and  the 
instructions in 
Installation and  Switc h 
Ad ministration for the DEFINITY AUDIX 
System Release 4.0, 
585-300-122, to perform 
the initial switch administration.
Table 2-1. New System with New Switch  (Continued)
Task Party RequirementsDate 
Complete
Continued on next page