Lucent Technologies Definity Audix System Release 4.0 Guide
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Optional Features Worksheets D-1 D Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 D Optional Features Worksheets The following worksheets are d esig ned to help c ustomers plan for any op tional switc h or DEFINITY AUDIX features they want to imp lement. Op tional features inc lud e: nAMIS Analog Networking and /or Messag e Delivery nAutomated Attend ant nBulletin Board nOutcalling nSwitc h Rec ord ed Announc ement nNetworking p ort ac tivation NOTE: To ad minister Dig ital Networking , see DEFINITY AUDIX System — Dig ital Networking , 585-300-534, for a c omp lete set of worksheets. Customers may ad minister these features on their own, or they may p ay Luc ent Tec hnolog ies to administer them for you.
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Optional Features Worksheets D-2 D Worksheet D-1: Administering AMIS Analog Networking and Message Delivery To administer the AMIS Analog Networking and /or the Messag e Delivery you need to c omp lete the following tab les. You will need the information in the following tab le to c omplete the SYSTEM - PA RAM ETERS A N AL O G- N ETWO RK sc re e n .D ate _________________________ Pre p ar ed B y _________________________ C on tac t Tel ep ho ne N u mb er _________________________ Country Code Enter the c ountry c ode of the hunt g roup of the analog voic e p orts for the loc al DEFINITY AUDIX system. Area/Trunk Numb er Enter the area/trunk c ode of the hunt g roup of the analog voic e ports for the loc al DEFINITY AUDIX system. Loc al Numb er Enter the loc al telephone number of the hunt group of the analog voic e ports for the loc al DEFINITY AUDIX system. AMIS Analog or Digital Networking Inc oming Allowed ? (y/n) AMIS Analog or Digital Networking Outg oing Allowed ? (y/n) AMIS Prefix This field is op tional. The AMIS p refix simply id entifies an ad d ress to the system as an AMIS or Dig ital analog ad dress. AMIS Protoc ol—Use 8 Minutes For Inc oming Messag e Length 0? (y/n) If yes, the DEFINITY AUDIX system will assume messages of unknown leng th are ac tually eig ht minutes long . AMIS Loopb ac k Test Mailbox Extension
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Optional Features Worksheets D-3 D You need the information in the following form to c omp lete the SYSTEM-PA RAM ETERS O UTC ALL ING s c re en. Start Time End Time Interval Max Simultaneous Ports 1 1. The maximum simultaneous ports includes p orts for AMIS Analog Networking , Outcalling , and Messag e Delivery. 1 2 3
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Optional Features Worksheets D-4 D You need the information in the following tab le to c omp lete the SYSTEM-PA RAM ETERS FEATURES s c re en. You need the information in the following tab les to c omp lete the MACHINE sc reen. Comp lete these tab les for eac h remote mac hine to b e ad ministered on the loc al system. Rescheduling Increments For Unsuccessful Message Delivery 1 1. For information on d efault values, see D EFI N I TY A U D I X Sy st em R4. 0 — Sc r ee ns Ref e r en c e, 585-300-213. Increment Days Hours Minutes 1 2 3 4 5 6 7 8 9 10 Mac hine Name Mac hine Type Valid entries are amisac, amisap, calld. Loc ationdisplay Voic ed Name?display Extension Leng th Vo i c e I Ddisplay Default Community
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Optional Features Worksheets D-5 D D ia l Str i ng : ________________________________________ Prefix Start Extension End Extension Message Transmission Start Time Message Transmission End Time
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Optional Features Worksheets D-6 D Worksheet D-2: Automated Attendant You need the following information to assig n a hunt g roup on the switc h for an Automated Attend ant. See Installation and Switc h Ad ministration for the DEFINITY AUDIX System Release 4.0, 585-300-122, for more information. You will need the information in the following tab le to c omp lete the SUBSCRIBER sc reen for eac h Automated Attend ant. See DEFINITY AUDIX System — Ad ministration , 585-300-507, for Automated Attend ant examp les and other information. D ate _________________________ Pre p ar ed B y _________________________ C on tac t Tel ep ho ne N u mb er _________________________ What extension d o you want to assig n to the attendant? What station typ e will you use? (Eac h Automated Attend ant will use a station port unless you assig n a hunt group.) What numb er d o you want to use to id entify the hunt g roup for the Automated Attend ant? Do you want Night Servic e to the Automated Attend ant? If yes, d o you want it from an inc oming trunk or from a Listed Direc tory Numb er (LDN) Do you want Automated Attendant operation b ased on b usiness sc hed ules? Do you want Automated Attendant operation b ased on the holid ay sc hed ule? What would you like to name the Automated Attend ant (for the system d irec tory)? Do you want to allow the c aller to transfer out of the attendant using ? (The Transfer Out of AUDIX feature must b e enab led .) How many sec onds do you want the system to wait for a response from the c aller b efore timing out? Do you want to verify if the d efinition of an Automated Attend ant menu tree is complete? Do you want to verify the op eration of various Automated Attend ant menu trees in op eration at a c ustomer site?*T
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Optional Features Worksheets D-7 D For eac h telep hone b utton (0–9) that is not the same as the first d ig it of the switc h extensions (assuming this attend ant is set up to g o to a g iven extension), list the transfer extension. To go to an extension that b eg ins with the same d ig it as the b utton, enter e . For eac h extension, ind ic ate whether the c aller should b e transferred normally (T), should hear the sub sc rib er’s c all answer (CA), or should hear the system g uest g reeting (G). Also for eac h extension, inc lud e a descriptive comment. What d o you want the attend ant to say initially? (For example: Thank you for c alling Primary Prop ulsion Systems. Press 1 for Personnel, 2 for Ac c ounting . Rec ord the attend ant menu just as you would a p ersonal g reeting , using the Automated Attend ant extension to log in. You c an g et a list of all your attend ants b y using the LIST ATTENDANTS sc reen. Button Extension or eTransfer Normally (T) Call Answer (CA) Guest Greeting (G) Comment 1 2 3 4 5 6 7 8 9 0 timeout
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Optional Features Worksheets D-8 D Worksheet D-3: Administering a Bulletin Board You will need the information in the following tab le to c omp lete the SUBSCRIBER sc reen for eac h Bulletin Board . You c an also set up a c lass of servic e (COS) for b ulletin b oard s using the COS form, and id entify that COS on the SUBSCRIBER form. See DEFINITY AUDIX System — Ad ministration, 585-300-507 or DEFINITY AUDIX System — Release 4.0 Sc reens Referenc e , 585-300-213, for more information. If you have not set up a c lass of servic e for bulletin b oard s (using the COS sc reen), you must set the PERMISSIONS field to Bulletin Board . What d o you want the Bulletin Board to say initially? D ate _________________________ Pre p ar ed B y _________________________ C on tac t Tel ep ho ne N u mb er _________________________ To what extension d o you want the Bulletin Board assig ned ? What d o you want to name the Bulletin Board (for the system d irec tory)?
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Optional Features Worksheets D-9 D Worksheet D-4: Administering Outcalling Th e in f o r m a t i o n y o u s u p p ly h e re w i ll b e i n p u t o n t h e SYSTEM -PA RA M ETERS OUTCALLING sc reen d uring c ut-to-servic e ad ministration.D ate _________________________ Pre p ar ed B y _________________________ C on tac t Tel ep ho ne N u mb er _________________________ Start Time End Time Interval Max Simultaneous Ports1 1. The maximum simultaneous p orts includ es p orts for Outc alling , AMIS Analog or Dig ital Networking, and Message Delivery. 1 2 3 Initial Delay (minutes) This is the numb er of minutes that must elapse after a messag e is d elivered before the first Outc alling attempt is made. Maximum Number Dig its The maximum leng th telep hone numb er sub sc rib ers c an sp ec ify for Outc alling . If subsc ribers are g oing to have outc alls p lac ed to p ag ers, set this to 29.
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Optional Features Worksheets D-10 D Worksheet D-5: Administering Switch Recorded Announcement To administer a Switc h Rec ord ed Announc ement you need to c omp lete the following tab le. See Guid e Build er Software for Installation and Switc h Ad ministration for the DEFINITY AUDIX System Release 4.0, 585-300-122, for more information. What messag e do you want c allers to hear if all DEFINITY AUDIX p orts are b usy? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ For information on ac tivating the networking p ort, see DEFINITY AUDIX System ¾ Dig ital Networking , 585-300-534. D ate _________________________ Pre p ar ed B y _________________________ C on tac t Tel ep ho ne N u mb er _________________________ To what extension d o you want the switc h announc ement assig ned? Will a Luc ent Tec hnolog ies TN750 Announc ement c irc uit pac k or a c ustomer-provided external system b e used? What COR d o you want to assig n this extension? What d o you want to name the Switc h Rec orded Announc ement? How long do you want the q ueue to b e?