Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
547 Console Parameters 
17
The extensions should be assigned to the optional Attendant Selector Console in 
the 00 through 09 block (bottom row) in any hundreds group for easy 
identification by the attendant. The lamp associated with the number will identify 
call parked or no call parked, instead of busy or idle status.
Field descriptions for page 3
Screen 59. Console Parameters — Default Attendant Group...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
548 Console Parameters 
17
nDID to Attendant — An incoming DID trunk call to an attendant group. 
This does not include trunk calls that return to the attendant group after a 
timeout or deferred attendant recall.
nTie Call — An incoming TIE trunk call (dial-repeating or direct types) to 
an attendant group. This does not include trunk calls that return to the 
attendant group after a timeout or deferred...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
549 Console Parameters 
17
The call types, in descending order of priority, are:
nType 1 call: outgoing public-network calls receive answer supervision 
when the Answer Supervision Timer of the trunk group expires, even if the 
trunk is actually still ringing. Also, incoming calls when answered by the 
attendant.
nType 2 call: incoming external public-network calls before they receive 
answer supervision or...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
550 Coverage Answer Group 
17
Coverage Answer Group
This screen establishes Call Coverage Answer Groups.
An answer group contains up to eight members who act as a coverage point for 
another user. For example, if several secretaries are responsible for answering a 
department’s redirected calls, all the secretaries could be assigned to an answer 
group. The answer group is assigned a group number, and that...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
551 Coverage Path 
17
Group Name
Enter the group name you want to use to identify this group.
Tip:
Enter the extension numbers that are group members. This allows a list 
coverage answer group command to be used to list the phones that will be 
alerted. The list command can be used in conjunction with the list station, 
list coverage path, and list hunt group commands to determine stations 
involved in call...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
552 Coverage Path 
17
Field descriptions for page 1
Screen 62. Coverage Path screen
Coverage Path Number
A display-only field indicating the coverage path being administered.
Hunt After Coverage
Next Path Number
Enter the next coverage path in a coverage path chain. Refer to ‘‘
Call Coverage’’ 
on page 1200 for more information. If the coverage criteria of the current 
coverage path is not satisfied, the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
553 Coverage Path 
17
coverage path with redirection criteria that matches the call status. If the chain is 
exhausted before the system finds a match, the call does not redirect to coverage. 
No path number here indicates that this path is the only path for the principal.
Linkage
Display-only fields that show the (up to) two additional coverage paths in the 
coverage path chain. (See above.)
COVERAGE...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
554 Coverage Path 
17
COVERAGE POINTS
Terminate to Coverage Pts. with Bridged 
Appearances
Point1, Point2, Point3, Point4, Point5, Point6
The alternate destinations that comprise a coverage path. Coverage points must be 
assigned sequentially beginning with Point 1 (do not leave gaps). Each path can 
have up to six coverage points.
Valid entries Usage
y
  Allows a call to alert as both a bridged call and a...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
555 Crisis Alert System Parameters 
17
If calls redirect to an AUDIX in a DCS network, administer a unique Hunt Group 
screen. Assign the AUDIX extension in the Group Extension field. If the AUDIX 
is connected to the local node, set the Message Center field to 
audix; if the 
AUDIX is connected to another node, set the Message Center field to 
rem-audix.
If calls redirect to Message Center (a special...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
556 Crisis Alert System Parameters 
17
Field description
Every User Responds
Controls who needs to respond to a crisis alert.
Alert Pager
Originating Extension
Used as the extension originating the call to send a crisis alert message to a pager. 
Displays when the Alert Pager field is 
y. This field requires an entry before 
submitting the screen.
Crisis Alert Code
Displays when the Alert Pager field is 
y....