Mitel Sx 200 El/ml Technicians Handbook

Programming
131
Programming
Programming the PMS Interface
1. Determine the customer’s PMS communications protocol require-
ments: baud rate, parity, character length, and number of stop bits.
2. Form 11, Circuit Descriptor 

Program to match the protocol.

Select the Circuit Descriptor Options..
Option NameValue
Session Inactivity Timer 0
Guard Timer 2
Minimum Baud Rate match customer’s PMS
Default Baud Rate match customer’s PMS
Maximum Baud Rate match customer’s PMS
Always use Default Baud Rate when...

Technician’s Handbook
132
3. Form 12, Dataset Assignment

Assign the Circuit Descriptor COS, COR, and Tenant.

Ensure that the DTE profile is blank.
4. Form 04, System Options: program the following: 
System Options / TimersStatus
04  Message Waiting and Message Register Clear Print ENABLE
11  Automatic Wake-Up ENABLE
13  Automatic Wake-Up Print ENABLE
32  Outgoing Call Restriction ENABLE
108 Property Management System ENABLE
27  Room Status Audit DISABLE
33  Room Status DISABLE
34  Auto Room Status...

Programming
133
Programming
5. Form 03, Class of Service Define: program the following table:
6. Form 19, Call Rerouting: program “Station Dial 0 routing

The “Station Dial 0 answer point for all tenants must be a 
Console LDN or Subattendant LDN. To allow the customer’s 
PMS to set message waiting, you must program Day, Night 1, 
and Night 2 answer points to the same LDN.

If you require different “Dial 0 answer points for Day, N1, and 
N2 use “Priority Dial 0 as an alternate method.
7. Form 34,...

Technician’s Handbook
134
9. Connect the customer’s PMS computer to the Dataset’s RS-232 
connector.
10. Verify that the customer’s PMS computer communicates
with the PBX.

If the PBX’s PMS interface and the customer’s PMS computer 
communicate properly, you will see an exchange of ENQ 
(Enquire) and ACK (Acknowledge) commands at the customer’s 
PMS computer.

If the PBX’s PMS interface and the customer’s PMS computer 
do not communicate properly, test the PBX’s PMS interface.
Refer to PBX and PMS Cannot...

Programming
135
Programming
Programming Call Forwarding - 
External
Call Forwarding - External forwards all calls received to a personal 
speed call key, system abbreviated dial number, or a key system 
personal speedcall.

Call Forwarding - External requires a receiver for dialing. If one is not 
available in Call Forward - Don’t Answer, forwarding is ignored. If 
one is not available during a reroute, the caller is dropped or given 
reorder tone.
1. Program the following COS options in the extension’s...

Technician’s Handbook
136
Toll Control does not apply when forwarding to system abbreviated dial 
external numbers.
Toll Control does not apply to CO trunks which are externally call 
forwarded.
The forwarding destination is the current stored speedcall key number, 
personal abbreviated dial number, or system abbreviated dial number. 
Feature Access Codes (CDE Form 02)
Table 22 provides a list of the features which can be assigned an 
access code.On a Call Forward - Busy or Call Forward - Always call,...

Programming
137
Programming
13Paging Access To Specific Zones
14TA FA S  -  A n y
15TAFAS - Local Tenant
16Hold Pickup Access (Attendant Hold Slots)
17Console Lockout Access Code
18Maintenance Functions (Test Line)
19Direct Inward System Access
20Callback Busy 
21Call Hold
22Call Hold Retrieve (Local)
23Call Hold Retrieve (Remote)
24Abbreviated Dial Access
25Clear All Features
26SUPERSET 4 Telephone Loopback Test
27Tone Demonstration
28ADL Call Setup
29ADL Disconnect
30Last Number Redial
31Executive Busy...

Technician’s Handbook
138
41Send Message
42Call Message Sender of Oldest Message
43Callback - No Answer
44ACD Login / Logout
45ACD Silent Monitoring
46Flash Over Trunk
47Program Feature Key
48Key System - Direct Paging
49Key System - Group Page Meet-Me-Answer
50Key System - Direct CO Line Select
51Key System - Store Personal Speed Call
52Key System - Retrieve Personal Speed Call
53Double Flash Over Trunk
54Analog Network Accept Call Forward Data
55Analog Network Accept Call Forward Reason
56Headset Mode...

Programming
139
Programming
Class of Service Options
(CDE Form 03)
Table 23:  Class of Service Options
Option #Class of Service Option / Name
100Attendant Bell Off
101Attendant O/G Restriction/Room Status Setup
102Attendant Display of System Alarms
103Attendant DISA Code Setup
104Attendant Flexible Night Service Setup
105Attendant Guest Room Key
106Attendant New Call Tone
107Attendant Automatic Call Forward - No Answer
108Attendant Audible Alarm
109Attendant Serial Call
11 0Attendant Abbr. Dial...

Technician’s Handbook
140
150Sub-Attendant Station Setup Advisory Messages
151RESERVED
152RESERVED
153RESERVED
200Account Code, Forced Entry - External Calls
201Account Code, Forced Entry - Long Distance Calls
202Alarm Call
203Broker’s Call
204Call Block Applies (Room To Room)
205Flash For Waiting Call
206Call Forwarding - Busy
207Call Forwarding - No Answer
208Call Forwarding - External
209Call Forwarding - Always
210Call Forwarding Inhibit on Dial-In Trunks
211Call Hold and Retrieve Access
212Can Flash...