Mitel Voice Processing Solutions Installation And Service Manual

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CP 7029
Diagnose a Disk With System Online
Page 1 of 1
VoiceMemo Release 6.OA and later
This procedure describes how to run the diagnose program to check the hard disk while
the system is online processing calls.
StepReference
1.Reach the System Maintenance Menu, then go to the Hard Disk Utilities Menu.
2.Specify the disk(s) to be tested.
Select:(D) Diagnose a disk
Prompt:Enter the hard disk id[bus:scsiId] to test, or
A for all,or Q to quit:
Response:Enter a if you want to test all the disks in the system, otherwise enter the
bus and two-digit SCSI ID number of the disk to be tested.8.
vlenu Map 8
3.Identify which tests are to be executed.
Prompt: All options default to Y:
Perform Controller Test? [Y/N]
Response: Y or press Enter to perform the test,N to skip the test.
Prompt Perform Sequential Test? [Y/N]
Response: Y or press Enter to perform the test,N to skip the test.
PrompL Perform Random Seek Test? [Y/N]
Response: Y or press Enter to perform the test,
N to skip the test.
Prompt: Perform Spiral Seek Test? [Y/N]
Response: Y or press Enter to perform the test,
N to skip the test.
4.
.If any test does not pass, contact your Centigram Distributor or Centigram TAC.
Doe. Rev. A 
						

							CP 7030Run Diagnose From Hard DiskPage 1 of 2
VoiceMemo Release 6.OA and later
This procedure describes how to run the hard disk diagnose program from the
Maintenance From Hard Disk Menu.
It is assumed the module running the test has been shut down and disabled using the
process described in Cl? 6268.
WARNING!This version of the diagnose program requires one module to be removed
from normal operation.Centigram recommends that this process be run
during periods of low call 
traflic.If possible, the online version of this
program should be run from the Hard Disk Utilities Menu so there is
not a loss of call processing capabilities. See CP 7029 for the online
instructions.
Step
1.Boot the module to the Maintenance From Hard Drive Menu.
P?WYZpt:Run MAINTENANCE from Hard Drive?
Response: y2.Start the Diagnose program and identify the disk(s) to be tested.
Select:diagnose
Prompt: Enter the hard disk id[bus:scsiIdl to test, or
A for all,
or Q to quit:
Response:a if you want to test all the disks in the system, otherwise enter the bus
and two-digit SCSI ID numbers, separated by a colon, of the disk to be
tested.
Reference 
						

							cl? 7030Page 2 of 2
VoiceMemo Release 6.OA and later
Step
3.Identify which tests are to be executed.
Prompt: All options default to Y:
Perform Controller Test? [Y/N]
Response: Y or press Enter to perform the test,N to skip the test.
Prompt: Perform Sequential Test?
Response: Y or press Enter to perform the test,N to skip the test.
Y/N1
prompt: Perform Random Seek Test?
‘Response: Y or press Enter to perform the test,N to skip the test.
[Y/N1
Prompt Perform Spiral Seek Test?
Response: Y or press Enter to perform the test,N to skip the test.
[Y/N14.If any test does not pass, contact your Centigram Distributor or Centigram TAC.
5.If all tests pass, enable the module being tested.
Select:host.status
Prompt: Module Status Menu
Select:(E) ENABLE a module
Prompt.- Input a module id in the following range:n n n n
Which Module?Response: Enter the number(s) of the module(s) to enable.
sThe module(s) automatically resets and returns to normal operation.
Reference 
						

							cl? 703 1Run Diagnose From Diskette
Page 1 of 2
VoiceMemo Release 6.OA and later
This procedure describes how to run the hard disk diagnose program from the
Diagnostic Diskette.
It is assumed the system has been shut down and all modules disabled using the process
described in CP 6268.
WARNING!
This version of the diagnose program requires the system to be
removed from normal operation.Centigram recommends that this
process be run during periods of low 
c& traffic. If possible, you
should run the online version of this program from the Hard Disk
Utilities Menu, so you do not lose processing 
capal+ies. See
CP 7029 for the online instructions.
Step
1.Insert the Diagnostic Diskette in the floppy drive and reset the server.
2.Start the sewer from the hard disk, then run commands from the floppy diskette.
Prompt: IPLlOO: Boot system from (Hard disk, Floppy) [H/F]?Response: Press Enter.
Prompt: Run commands from floppy?
Response: Y
3.The server reads from the floppy disk and asks which process is to be executed.
Prompt: Enter one of the names:
Response: diagnose
4.Identify the disk(s) to be tested.
Prompt: Enter the hard disk id[bus:scsiId] to test, or
A for all,or Q to quit:
Response:a if you want to test all the disks in the system, otherwise enter the busand two-digit SCSI ID numbers, separated by a colon, of the disk to be
tested.
Reference
Dot. Rev. A 
						

							a? 7031Page 2 of 2
VoiceMemo Release 6.OA and later
step
5.Identify which tests are to be executed.
Prompt: All options default to ‘Y’:
Perform Controller Test? [Y/N]Response: Y or press Enter to perform the test,
N to skip the test.
Prompt: Perform Sequential Test? [Y/N]
Response: Y or press Enter to perform the test,N to skip the test.
Prompt: Perform Random Seek Test? [Y/N]Response: Y or press Enter to perform the test,
N to skip the test.
Prompt: Perform Spiral Seek Test? [Y/N]Response: Y or press Enter to perform the test,
N to skip the test.
6.If any test does not pass, contact your Centigram Distributor or Centigram TAC.
7.If all tests pass, enable the modules.
Select:host.status
Prompt: Module Status Menu
Select:(E) ENABLE a module
Prompt:Input a module id in the following range:n n n n
Which Module?Response: Enter the number(s) of the module(s) to enable.
The module(s) automatically resets and returns to normal operation.
Reference
Dot. Rev. A 
						

							Appendix- Public Telecommunications
Network ConnectionThis appendix describes supplemental product information that you can use to
ensure that your Series 6 Model 70 is correctly installed and complies with various
requirements and standards. Refer to the regulatory compliance statements at the
front of this manual for other requirements.
Model 70 ConnectionsThe following paragraphs describe the requirements for connecting-the Model 70 to
the Public Telecommunications Network 
(PTN)...
Shielded CablesYou must supply and use shielded cables when making connections to any of the
following ports:
l Console ports
l Serial ports
lText-to-Speech (TTS) card ports
l MESA-Net ports
lDisk drive ports
A-l 
						

							Jack Types
A-2Public Telecommunications Network ConnectionUse standard modular telephone jack types when connecting to the telephone
network. Use RJ- 11 C or RJ-2 1X f
or me cards in a two-wire loop start or DID
1’configuration. Use RJ-2EX or 
RJ-1CX jacks for E & M operation. Use an RJ-11 C
jack for the modem port. Refer to the following table for facility interface codes,
port identifications, service order codes, 
RENs, and network jacks, by port type.
Registration
Status2-wire loop
start2-wire loop
startE&M
MTSlVi’ATSFacility
Interface Code
02LS2
02LS2
TLllE or
TLllMPort
Designation
E line card or AT
line card, ports O-31Modem
E line card or AT
line card, ports O-31Service
Order
Code
9.OF
9.OF
9.OFREN
0.2A
0.3A
O.OBNetwork
Jacks
RJ-11C or
RJ-21X
RJ-11C
RJ-2EX 
or
RJ-1CXFor fax cards, the REN is O.OB and the network jack is RJ-1 
1C or RJ-21X.
Connectors and LoadsThe Model 70 is connected to the telecommunications network via telephone line
cords that terminate in CA1 
1A connectors for loop circuits, or CA2EA connectors
for E 
& M circuits.
The Load Number (LN), assigned to each terminal device, denotes the percentage
of the total load to be connected to a telephone loop used by the device and prevents
overloading.The termination on a loop may consist of any combination of devices,
but the total of the Load Numbers of all the devices cannot exceed 100.
The LN for a Model 70 is 100. No other terminal devices can share the same
telephone line while the Model 70 is connected. 
						

							Public Telecommunications Network ConnectionResponsibilities of the Equipment OwnerThe following paragraphs describe the responsibilities of the equipment owner,
subject to the rights of the telephone company and government regulations.
Incidence of HarmIf your equipment harms the telephone network, the telephone company can
discontinue your service temporarily.If possible, the company will notify you in
advance. If this is not practical, you will be notified as soon as possible. You will be
informed of your right to file a complaint with the FCC.
Rights of the Telephone CompanyThe telephone company may make changes in its facilities, 
eiuipment, operations,
or procedures, which could affect the proper functioning of your equipment.If this
occurs, you will be notified in advance so you can maintain uninterrupted telephone
service.
Coin Service or Party line UseThis equipment may not be used on coin service provided by the telephone
company. Connection to party lines is subject to state tariffs.
A-3 
						

							List of Centigram Procedures
Page 1 of 3
Procedure
Number
CIJ1340
CP 5303
CP5304
CP 5313
CP5314
Cl?5402
CP 5412
cl? 5413
CP 5414
CP 5415
CP5701
CP5703
CP 5704
CP6201
CP6215
CP6216
Cl?6220
CP6221
CP6222
CP6224
CP6258
Chapter
NumberTitle
CPs CalledCalled By
2Run a System Information ReportCP6590,
Cl?6483
5Recover a Lost Console Passcode
5View or Edit History FileCP6483
5View Hard Disk Operational Parameters
5Change Module Status From Hard DiskCP6281
CP6282
3Install Optional Feature With System5CP6483
Online
5Back Up a Class of Service
5Restore a Class of Service
5Set the System Time and Date
5Set the Site Name, Banner, and Code
5Run Veri@ With System OfflineCP6483
5Do a Floppy BackupCP6592
CP6483
5Do a System Restore (system.restore)
2Test Basic Telephony FunctionsCP6220CP6590
CP6262
2Install PrinterCP6590
2Install ConsoleCP6590
4Remove/Install Line CardCl?6224
4Remove/Install Hard DiskCl?6224CP628 1CP6592CP6282
CP6592
4Remove/Install Floppy Disk DriveCP6224
4Remove/Install Cabinet CoverCP6220
CP6221
CP6222
CP6281
CP6282
CP6284
CP6592
2Check Installation QualityCP6590 
						

							List of Centigram Procedures
Page 2 of 3ProcedureChapter
NumberNumberTitle
CPs CalledCalled ByCP6261
2Connect the Telephone LinesCl?6201
Cl?6590
CP6262
3Perform an Offline Prompts UpdateCP6201
CP6263
3Perform an Offline Software UpdateCP6268CP6483
CP 6267
5Do a System Reload (system.reload)CP6268
5Shut Down a SystemCP5303
CP5704
CP6263
*,CP628 1CP6282
CP6483
CP6270
2Install ModemCP6590
CP6281
5Redundant Disk AdditionCP6221CP6282
(make.redundant)CP6224
CP6268
CP6282
CP7015
CP6282
5Disk Addition (add.disk)CP6221
CP6224
CP6268
CP
628 1
CP7015
CP
702 1CP6283
5Online Disk Replacement (RedundantCP6221
Systems)CP6224
CP6268
CP7015
CP62842Install Redundant Hard DiskCP6224
CP6483
3Offline System Software UpdateCP1340,
CP5304,
CP5402,
CP5701,
CP5703,
CP6263,
CP6268,
CP700 1