Mitel Voice Processing Solutions Installation And Service Manual

							About This ManualReader Advisoriesxii
Reader advisories used in this manual are shown below.
Note:Information especially useful in relation to this procedure.
n
CAUTION!
QInformation that helps you prevent equipment or softwaredamage.
ACAUTION!IInformation that helps 
you avoid electrostatic discharge
(ESD) damage to the equipment.
WARNING!Information that helps you prevent an interruption to
telecommunications traffic.
0
I
WARNING!
0A hazard that can cause you personal injury.
ADANGER!
AWarns of a condition that could severely injure or kill you. 
						

							About This ManualBefore You StartThis manual assumes that you are familiar with using a console and keyboard. This
section describes how to use the Centigram Series 6 server effectively.
Console lips and TechniquesThe tips and techniques offered in the following paragraphs can make configuration
entry sessions at the Centigram Series 6 server maintenance console more productive.
Viewing Menus
lWhen you finish entering a value for a parameter, the server displays an
abbreviated form of the current menu, called the “short menu.” To view
the complete current menu when a short menu is displayed, just press
Enter.Z
lTo return to the Main Menu from any VoiceMemo application
configuration menu, press X (Exit), until the Main Menu appears.
Accepting Defaults
lTo accept a default displayed in a prompt, just press Enter.
lTo accept a default displayed in a menu, no action is necessary.
Avoiding Automatic Exit
CAUTION!The Centigram Series 6 server “times out” after 15 minutes.
This means that if you do not enter anything at the console for
15 minutes, the server automatically exits from the current
program. When this happens, all work that has not been saved
on the disk is lost.
To avoid being timed out and losing your work, follow these steps:
1.When you need time to think, write down the name of the current menu.
2.Exit to the (server) Main Menu.
3.When you want to continue your work, enter the appropriate menu
options to regain your place.
. .
Xl11 
						

							About This ManualIf you find that the Centigram Series 6 
senrer has timed out, follow the steps below.
If your screen is blank, press any key to reactivate the screen and then continue with
these steps.
1.Press any key to start the login sequence.
2.Enter your user ID and password (if requested).
3.Starting from the Main Menu, enter menu options to proceed to the menu
from which the server timed out.
4.Reenter data as needed to regain lost work.
Quitting an Entry Session
At any point during entry of offline or online parameters, you can quit.Quitting
discards all parameter entries you have made and leaves the 
VoiceMemo application
configuration the way it was before you starred entering parameters.To quit from the 
VoiceMemo Configuration Offline or Online menu:
Select:(Q) Quit -- Forget Changes
PTYWZ~~: Quit and forget changes? (y/n) =
Response: Y to return to the 
VoiceMemo Configuration Main Menu.
Shortcut Commands
You can use the Ctrl (Control) key or the 
l (slash) key while simultaneously pressing
another key to execute shortcut commands at an Centigram Series 6 server
maintenance console.
To do this...Activate a timed-out console.
From the offline or online menus, or FCOS, LCOS,
GCOS menus, return to the 
VoiceMemoConfiguration Menu and save any entries.
From the offline or online menus, or 
FCOS, LCOS,
GCOS menus, return to the 
VoiceMemoConfiguration Menu without saving any entries.
Stop scrolling a displayed report.
Resume scrolling a displayed report.
Return to the VoiceMemo application when a # or $prompt is displayed.
Type...
my key
/X
QY
Ctrl-s
Cd-Q
Cd-D OY t3/pe
exit
a
xiv 
						

							About This Manual
Preparing for Hardware InstallationBefore you begin to install any Model 
70 hardware, read the following warnings.
0
00
I0
AA5
WARNING!An equipment grounding conductor that is not smaller in size
than the ungrounded branch-circuit supply conductors must
be installed as part of the circuit that supplies the product or
system.Bare, covered or insulated grounding conductors are
acceptable.Individually covered or insulated equipment
grounding conductors must have a continuous outer finish
that is either green, or green with one or more yellow strips.
The equipment grounding conductor is to be 
s.connected to
ground at the service equipment.
WARNING!The attachment plug receptacles in the vicinity of the product
or system must be of a grounding type and the equipment
grounding conductor serving these receptacles must be
connected to earth ground at the service equipment.
DANGER!Never install telephone wiring during a lighting storm.
Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless
the telephone lines has been disconnected at the network
interface.
Use caution when installing or modifying telephone lines. 
						

							About This Manual
Protecting Your Equipment From Damagea
u
CAUTION!Many of the Model 
70 components are easily damaged by
electrostatic discharge (ESD) or rough handling: line cards,
CPU cards, and hard disks are particularly susceptible to
damage. Unless instructed otherwise, observe the precautions
listed below and in individual sections during the handling of all
components.
If you follow these simple instructions, you 
will reduce the risk of equipment
trouble, down-time, and customer dissatisfaction:
. .
lWear a grounded wrist strap whi!e handling components.Doing so
protects the components from electrostatic discharges (ESD).
lDo an orderly shutdown of YOLU server before turning its power off.Refer
to Cl? 6268, “Shut Down a System,” for instructions.
0Removing or installing a component whiIe the server power is on can
severely damage both the component and its associated circuitry.
Always:
-Wait 60 seconds after YOLK turn the server power off. The hard disk
should stop spinning and be quiet.
-If you need to set switches or jumpers on a circuit card, first place
the card on an anti-static mat. If such mat is not readily available,
use the card’s anti-static bag as a temporary mat. If neither a mat
nor a bag is available, do not work on the component until you
have obtained one.
-Store circuit cards and other components in anti-static bags andstheir original shipping boxes. 
						

							1 Product DescriptionIntroductionThis chapter provides a high level description of the Centigram Series 6
Communications Server Model 
70 hardware and software functions, features, and
components.
It also provides general server specifications.Expanded discussions of some of the topics in this chapter are found in other
chapters of this manual. Additional information is also located in the 
VoiceMemoReference and 
Conjguration Manual and the Centigram Series G Technical Reference
Manual.
Model 70 Overview
The Model 70 is based on a standard desktop PC cabinet featuring seven available
ISA slots, a 200-watt AC power supply, a 486-66 MHz CPU, an IDE hard disk, a
3.5-inch floppy disk drive, a special Multi-Vendor Integration Protocol (MVIP)
bus, and a modular design for quick and easy component maintenance. This server
can accommodate up to seven analog or digital adapter cards with a maximum of 30
ports (24 ports analog/30 ports digital) and up to two 500 MB IDE drives for a
maximum redundant speech storage capacity of 55 hours. (Figure l-l shows the
Model 70 block diagram.)
YYzb
POW?rSUPPlYNC InFigure l-1
Model 70 Block Diagram
I-1 
						

							Product DescriptionAs the block diagram shows, the Model 
70 is a PC-like server containing a CPU,
serial port, floppy disk, mass storage, and ISA expansion slots. Three types of ISA
adapter cards can be inserted into the expansion slots: telephony interface cards
(analog and digital interface cards), telephony service cards (Fax), and computer
interface cards (Serial, Ethernet). The telephony interface cards and the telephony
service cards can also be linked to the 
h4VIP bus, which is a special ribbon cable
linking the adapter cards together and allowing them to share resources.
There are two general categories of mailboxes that are available in the servers at
installation: standard (user/owner) mailboxes and special applications mailboxes. All
mailboxes can be 
passcode protected.
Classes of service are assigned to each mailbox. The Features Class of Service
(FCOS), Limits Class of Service (LCOS),and Group Class of Service (GCOS)
determine what a mailbox owner’s options are and how the 
m&lboxes function in
relation to one another and the server. The Network Class of Service (NCOS),
Restriction Class of Service (RCOS),
and Tenant Class of Service (TCOS) are
related to optional features.
Standard Model 70 features include voice messaging, audible tone message waiting
signals, and notification services.The user interface consists of mnemonic (using
letters instead of numbers for commands; for example, 
“I”’ to play a message) and
single-digit prompts, and an online user tutorial.
The following optional features are also available with the Model 70: 
FaxMemo,
OneView, Cut-Through Paging, CallAgent, MESA Forms, Receptionist II, Auto
Wakeup, Integrations, MESA-Net, and 
AMIS Analog. Additionally, specialty cards
can also be installed in the Model 70, such as a Fax card, Smartcard, Ethernet Card,
Serial 
16/32 card, and others.
You can perform system administration and maintenance tasks either on-site or
remotely via telephone. A VT1 00 compatible terminal is required to perform
installation and maintenance, and an outboard modem with cables is required for
remote administration. (The 
VT1 00 does not support full screen mode.) In
addition to adds and changes, maintenance and restore functions and system reports
are available to the system administrator.
Centigram’s 
VoiceMemo Release 6.0 is installed. To provide features, the Model 70
uses QNX , a real-time, multi-tasking operating system to control server resources.
The Model 70 supports the Audio Messaging Interchange Specification 
(AMIS)standard and can be configured to deliver to mailboxes on other vendors’ systems.
-iil-2 
						

							Product DescriptionCapacities and Expansions
Model 70Maximum configuration for the Model 70 includes:
l7 available line/specialty card slots
lVoiceMemo ports (24 analog/30 digital)
lMI55 IDE hard disk 
- 2,730 mailboxes; 55 hours of message storage @
18.5Kbps, or 40 hours @ 24 Kbps
lMultiple, redundant hard disks (2 IDE disks maximur$
lUser/system prompts in four languages
lSpecialty cards: Fax card, Smartcard, Serial 16/32 card, and Ethernet card
1-3 
						

							Product Description
Model 70 General Server Specifications
Safety ComplianceThis equipment meets or exceeds requirements for safety in the US (UL 1950 1st
Edition), Canada (CSA 
950),and Europe (TW to EN60950, IEC 950).
FCC Regulatory ComplianceThis equipment meets or exceeds requirements for EM1 and telephone
interconnectability standards in the US.
Physical SpecificationsHeight (with feet installed)
Width
Depth
Weight
Server EnvironmentTemperature
Humidity
Altitude
BTUsNoise at operator position
ESD
AC power
a
1-46.25 inches (15.92 cm)
16.35 inches (41.65 cm)
16.50 inches (42.67 cm)
21 pounds (9.5 kg)
Operating: 50 
- 95 “F (10 - 35 “C)
Nonoperating: 40 
- 158 “F (8 - 70 “C)
Operating: 85% at 95 
“F (35 “C)
Nonoperating: 95% at 95 
“F (35 “C)
Operating: to 10,000 ft (3,000 m)
Nonoperating: to 50,000 ft (15,240 m)
1700
41 dB maximum with peripherals idle15 kilovolts
100 
- 120 volts AC, 50 - 60 Hz. 200
Watt
200 
- 240 volts AC, 50 - 60 Hz, 200
Watt 
						

							Product Description
Major Hardware ComponentsThe Model 70 consists of a standard desktop PC cabinet featuring seven available
ISA slots, two peripheral bays, a 200-watt power supply, a 486-66 MHz CPU, an
IDE hard disk, a 
3.5-inch floppy disk drive, and a modular design for quick and easy
component maintenance. It also features a special Multi-Vendor Integration
Protocol (MVIP)ribb
on cable bus that connects all line cards, allowing them to
switch to any shared resource within the module level. The server backplane can
accommodate up to seven analog or digital adapter cards that total between 4 and 30
ports (24 ports analog130 ports digital). Both analog and digital cards can be mixed
in the same server. The server also accommodates up to two IDE hard disks for a
maximum redundant speech storage capacity of 
55 hours. See Figures l-2 through
l-4 for details.
All major hardware components are replaceable and are referred to as field
replaceable units 
(FRUs). The Model 70 standard configuration upon shipment
includes the following major hardware components:
l Cabinet
l Hard Disk
lFloppy Disk Drive
l Line Cards
A 
VT1 00 compatible terminal (administrative console) is required for system
administration and installation. For remote administration, an external modem is
also required.
CabinetThe Model 70 is housed in a standard PC cabinet. The housing and its major parts,
listed below, are considered one component.
lAn ISA-compatible motherboard with a passive backplane, which supports
up to seven 16-bit ISA/AT compatible cards (line cards, fax cards,
Smartcard, Serial 
16/32 card, or an Ethernet card).
lA 200-watt switchable power supply, which provides power for outboard
resources, add-in boards, hard disk, and floppy disk drive. The power
supply can operate at 120 volts AC or 240 volts AC.
Figure l-2 shows the details of the rear panel. The rear panel includes the following
connectors:
lConsole Port (Serial Port 1) - provides connection to console
l-5