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Mitel Voice Processing Solutions Installation And Service Manual

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    Page
    of 460
    							(0 Configure Coding format
    Configure Frame Coding for Board [ 
    ] in AT
    slot xx Trunk x
    (A) AM1 coding
    (B) Ah41 with ZCS coding
    (C) B8ZS coding
    (D) HDBS coding
    (X) exit
    (D) Display current configuration
    (F) reset to de~~~l~Xir
    (S) Show board configuration
    (W) show default configuration
    (X) eXit
    (K> digital card clocK reference8.Digital Clock Reference Configuration Menu
    (I) set to Internal clock reference
    (N) set to Network clock reference
    (D) set to Default clock reference
    (S) Show current clock reference
    (F) show deFault clock reference
    (Xl exit 
    						
    							Index
    AAISEl, 1-6
    Tl, 2-10
    alarm
    failure timing, 
    2- 11
    reporting, 2-10
    alarms, carrier group alarm, 
    2- 1
    alternate mark inversion, 2-5
    AMI, 2-16. CP 3151
    AM1 with ZCS, 2-16analog applications, mixing digital and analog, 2-6
    analog trunks
    mixed with digital, 1-2
    with El digital trunks, l-5
    automatic exit, avoiding, xii
    B
    B8ZS, 2-l 6
    backup clock source, automatic switchover, 1 - 10, 2- 16bearer channels, l-4
    bipolar violations, 2-6
    bit errorsEl, 1-6
    Tl, 2-10
    bus clock, MVIP bus, l-5, 2-9
    bus master, MVIP bus, 
    l-52-9a
    Cc7, l-2
    capacityEl digital trunks, l-3
    Tl digital trunks, 2-7
    CAS, 2-4
    CCITT Recommendation
    G.704, l-4
    1.431, l-4
    ccs, 1-2, 1-9
    iCEPT framing, l-9
    CGA, 2-12
    CGA alarm, yellow alarm, 2-11channel 16, El, l-4
    channel banks, network clock, 2-9clock
    El network, l-5
    Tl network, 2-9
    clock reference, CP 3 1528.configuration, offline
    El, CP 3151
    Tl,CP3150connections, different 
    PBXs, COs, or a mix, 2-7
    console, tips, xiCRC error checking, l-3
    CRC framing, l-9
    D
    D4
    framing format, 
    2- 15
    superframe, 2-2defaults, accepting, xi
    DID, 2-15digital multiplexing, PCM, 1- 
    1,2-2digital trunk
    putting into service, CP 3 155
    putting out of service, CP 3 154digital trunk activity, monitoring utility, l-10,2-17
    digital trunk supportEl, l-l
    Tl, 2-l
    Direct Inward Dial, 2-15DSP 30, l-4
    EE 
    &M, 2-15
    errored secondsEl, 1-6
    Tl, 2-10ESF 
    						
    							Index
    extended superframe, 2-2
    framing format, 2- 15
    Ffailed seconds
    El, 1-6
    Tl, 2-10
    frame slips, 1-6El, l-6
    Tl, 2-10
    framing format
    CEPT4, CP 3151
    CRC, CP 3151
    G
    Ground start, 2- 150viewing complete, xi
    monitoring, trunk conditions and events
    El, l-6
    Tl, 2-10
    MVIP bus master, 
    l-5, 2-9
    N
    network clockbackup, 
    l-5,2-9
    changing, CP 3 152channel banks, 2-9
    El, 1-5
    extraction, l-3
    reference, 1 - 10,2- 16*.
    system reference, l-10,2- 16
    Tl, 2-9
    NRZ, 2-4HDB3, 1-3, l-9. CP 3151
    I
    I/O addresses, l-8,2- 15
    I/O port address, CP 3151. CP 3150
    line cards
    DSP 24 and DSP 
    82-8line coding, HDB3, 1-3
    line supervision and signaling, l-2
    local alarms, 2-13
    local carrier 
    &rm
    -El, 1-6
    Tl, 2-10
    Loop start, 2-l 5loss of frame, l-6, 2-10
    loss of frame synchronization
    out-of-frame alarm, 
    2- 11
    yellow alarm, 
    2- 11master clock, l-9, 
    2- 16
    menusreturning to main, xi
    iIndex-2
    out-of-frame, 2-l 2
    P
    PCMextended superframe, 2-2
    frames, l-l, 2-2
    superframe, 2-2
    performance statistics, CP 3 153
    port capacity, 
    l-8,2- 14ports, maximum El channels, l-3
    procedures, documentation conventions for, ix
    R .
    remote alarms
    El, l-6
    Tl, 2-10
    remote carrier alarm
    El, 1-6
    Tl, 2-10
    S
    shortcut commands, xiisignaling
    CAS, 2-4 
    						
    							Index
    El and SS7, 1-9on trunk channels, CP 3 150robbed-bit, 2-4
    slot assignmentsModel 120, 
    l-8,2-14Model 640, 1-8, 2-14
    Model 70, 
    l-8,2-14ss7
    connection, l-3
    ISUP, l-4
    statistics, digital trunk statistics, CP 3 153
    system clockEl, 1-3
    network clock reference, 
    I- 10, 2- 16
    reference, 
    1-I 0,2- 16T
    timeouts, avoiding, xii
    trunk configuration
    El, l-7
    Tl, 2-13
    trunk failures,alarms, l-6,
    2- 10
    trunk monitordisplay, CP3 153trunk number,
    CP 3 150W
    warnings, documentation conventions for, x
    ZIZCS, 2-6
    zero code suppression, 2-6Index-3 
    						
    							Issue 1 Release 2.0 January 1996
    1 VoiceProcessingSolutions 1
    TM, 8 - Trademark of Mite1 Corporation
    0 Copyright 1996, Mite1 Corporation
    All rights reserved.
    Printed in Canada.
    PMS Integration
    Manual
    8. 
    						
    							Table of ContentsSubject
    Overview . . . . . . . . . . . .
    Installation, All Integrations
    ........................................
    ........................................
    PageConfiguration of EECO and HIS Integrations
    ...........................
    EECO Trouble Shooting Guide
    .....................................
    1.0
    2.0
    3.0
    4.0
    HIS Trouble
    1.0
    2.0
    3.0
    4.0
    5.0
    6.0
    7.0Implementation
    ......................................
    Protocol...........................................
    Physical Characteristics................................
    Diagnostic Information.................................
    Shooting Guide
    .......................................
    Introduction
    .........................................
    Physical Layer.......................................
    Link Layer..........................................
    Message Layer......................................
    Mailbox Re-synchronization..............................
    Message Waiting.....................................
    Diagnostic Information.................................
    Hyatt Encore Configuration and Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . .
    1.0
    2.0
    3.0
    4.0
    5.0
    6.0
    7.0
    8.0
    9.0
    10.0Introduction
    ................
    r........................
    Configuration........................................
    Mailbox Setup
    .......................................
    Text MWI..........................................
    Installation...........................................
    Console Administration
    .................................
    Batch Mode.
    ..................
    :.....................
    Communication Description
    .............................
    Message Formats
    ....................................
    Diagnostic Information.................................
    VoiceMemo/Encore PMS Message Format . . . . . . . . . . . . . . . . . . . . . . . . . . . .
    1
    2
    5
    9
    9
    9
    10
    10
    11
    11
    11
    11
    11
    12
    12
    12
    13
    13
    14
    15
    16
    16
    17
    18
    19
    19
    20.
    21HIS and Encore Diagnostic Specification . . . . . . . . . . . . . . . . . . . . . . . . Appendix A
    (Page 22 through 36) 
    						
    							OverviewChapter 1
    Overview of PMS lntearations
    This document describes how to install, configure and trouble shoot three of Centigram’s
    PMS integrations.This information is an expanded version of the Appendix G of the
    Installation and Maintenance manual.
    There are three PMS Integrations discussed in this document:
    1.The EECO PMS Integration
    2.The HIS PMS Integration
    3.The Encore PMS IntegrationAll the integrations provide the same basic features on room check-in and check-out.
    The EECO and HIS integrations use the same configuration menus to set up these
    options, the Encore Integration uses additional menus.
    All the integrations communicate with the PMS over an RS232 link to determine which
    rooms have been checked-in or checked-out.
    The integrations then change the
    mailboxes of these rooms according to a user defined configuration.
    There are three basic steps to the installation.
    1.Install the PMS Integration extra cost feature on the VoiceMemo system.
    This is discussed in the next chapter. Note that the 
    VoiceMemo will then
    have to be rebooted.
    2.Hook up an RS232 link between the VoiceMemo and the PMS. The RS232
    connection should be a 9 pin to 25 pin cable with the following straight thrupin outs: 2 to 2; 3 to 3; and 7 to 7. If the distance from the 
    VoiceMemo to
    the PMS is over 50 feet and the data packets discussed in the following
    chapters have parity or bit errors, install limited distance line drivers. If a
    modem is needed to reach a PMS system at another location, a pair of 202Modems may be appropriate. Contact Centigram’s Technical Assistance
    Center at 
    (408)428-3558 for further guidance.
    3.Configure the integration to meet the needs of the specific site. The
    configuration changes are done on-line and the changes take effect withinone minute. This makes the integrations very flexible. See the appropriate
    following chapters for the type of integration to be used.
    - Page 1 - 
    						
    							Installation, All Integrations
    Chapter 2
    The PMS lntearation installation
    INSTRUCTIONS: (For all three Integrations (EECO, HIS, Encore)1.
    2.
    3.
    4.
    5.Insert the 
    VoiceMemo serialized PMS Integration diskette in the floppy drive.
    Execute a 
    (S)ystem Shutdown under the System Maintenance console program,
    to insure no calls in progress are cut-off. Push the reset button located on the
    back of the 
    VoiceMemo unit.
    After console has displayed “BOOT FROM FLOPPY?” DO NOT INPUT ANY
    RESPONSE! The next command will read, “Run commands from floppy disk? Y/N
    [N].” Input “Y” followed by a carriage return to proceed with the installation.
    Please note if users do not input 
    “Y” within 6 seconds, the system will proceed with
    its normal operation.
    The floppy drive light and hard drive light will go on and off for a few minutes.
    Users will see a list of 
    VoiceMemo’s Revision files. Then the message “Enabling
    extra cost feature. .. 
    .reconfigure system if needed.”
    The reconfiguration program is automatically invoked. The user will read:
    VOICEMEMO CONFIGURATION 
    - MAIN MENU
    (N) Online Menu
    (F) Offline Menu
    (x) Exit
    If you need help later, type 
    ?.COMMAND (N/F/X).
    Input an 
    7” to enter the Offline Menu. Users will view the following:
    - Page 2 - 
    						
    							VOICEMEMO CONFIGURATION - Offline Menu
    --w-e-
    (A)
    (L)
    (W
    0-l
    (D)
    I:;
    (S)
    (y>
    i?
    (Cl
    (Q)
    (xlLinegroup Only Applications
    Linegroup and RS232 Only Applications
    RS232 Only ApplicationsDTMF to PBX Message tights
    Pre-Extension Dial StringDefine tine Groups
    Network Menu
    Auto-Gather 
    - System Billing
    System 75 Menu
    System 85 Menu
    SL-1 /MERIDIAN MenuReport Current Configuration
    Quit -- Forget Changes
    Exit 
    - Save Changes
    Input an 
    “M” for RS232 Only Applications Menu. The next menu will be as follows:
    RS232 Only Application--m-----------I---
    ;:;
    03
    (Cl
    (D)
    (El
    m
    I;)
    (R)
    (S)
    K
    (v>
    IT
    POSerial Port selected =
    [I] [serial port #I or #2]
    AC Message Waiting Lights (BSR)
    BBL PagerCentigram standard interface
    Encore PMS integration
    PMS integration [EECO PMS INTEGRATION]
    HIS PMS Integration
    Hitachi DX
    n-rProgrammable
    SL-1 background terminal facilitySL-1 multiple message waiting set ports
    Tip-Ring Message Waiting Lamps
    Video dispatch
    Citywide 
    SMDlNo serial port 
    MWI
    ExitInput 
    “P” for the serial port number, choose a serial port and input “E” for EECO PMS
    integration, 
    ‘IF” for HIS PMS Integration, or “D” for Encore PMS Integr@on.
    - Page 3 - 
    						
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