NEC Conference 911 Installation Guide

							NDA-30133 Revision 1.0Page 23
Conference 911 Installation Guide Installing the C911 Server Software
6. Type n and press Enter.
Figure 3-23   Root Password prompt
The prompt “Password” is displayed for you to enter the root (Super User) 
password. 
7. Type the root password and press Enter.
The Beeper Installation files are processed. The screen indicates the status of the 
installation as the installation files are processed. 
Note:If there is a problem with the files during the Beeper Interface installation, the 
message “Validation error, OAI installation failed” is displayed.
Figure 3-24   Beeper Interface Installation Complete prompt
When the installation is complete, the prompt “Please press Enter to continue.” is 
displayed.
8. Press Enter. 
The APM Administration Main menu is displayed.
Beeper Installation
Installation requires Super User (root) password.
You will need the root password.
Password:
Beeper Installation
Installation requires Super User (root) password.
You will need the root password.
Password: xxxxx
Creating beeper directories...
Installing bpradm on SCO UNIX.
Press Enter to continue. [ ] 
						

							Page 24NDA-30133 Revision 1.0
Installing the C911 Server Software Conference 911 Installation Guide
Installing the C911 Client Software
You can install the C911 Client software on the UAP to facilitate installing the software 
on each C911 Client workstation. To install the C911 Client software, you must use a 
UNIX terminal. (For more information about the general installation process, refer to 
the APM Operations Manual.)
Use the following steps to install the C911 Client software to the UAP:
Figure 3-25   APM Administration Main menu
1. From the APM Administration menu, type i at the prompt and press Enter to choose 
the Installation of Applications/Packages option. 
The “Enter Package to be installed” prompt is displayed. 
Figure 3-26   Installation Applications/Packages menu
  
APM Platform Release   Rel3.1.2     (Feb 2, 1999)
Main Menu
APM
Debug Facilities
Halt APM System
File Archive
Installation of Applications/Packages
Configuration of UAP
Removal of Packages
Startup APM System
Manage Activation Keys
Logout
UNIX
Enter Option:  [i]
APM Status: ACTIVE
NEC America                 APM Administration                 Sat - Sep 11, 1999 
  
Installation of Applications/Packages
Available Packages are:
applications    asl    mtl    tcpip    timesync     x25   
Enter Package to be installed:  applications
APM Status: ACTIVE
NEC America                 APM Administration                 Sat - Sep 11, 1999  
						

							NDA-30133 Revision 1.0Page 25
Conference 911 Installation Guide Installing the C911 Server Software
2. Type applications at the prompt and press Enter.
The “Enter Release Media Device” prompt is displayed: 
Figure 3-27   Release Media Device menu
3. Type F and press Enter to choose the Floppy Disk Device.
The Installation Procedure screen is displayed, prompting you to insert the C911 
Client installation diskette in the floppy disk device.
Figure 3-28   Insert C911 Disk prompt
4. Insert the disk labeled “C911 Client Release 3.0 disk 1 of 2” into the floppy disk 
device and press Enter.
The screen displays the status of the application files as they are installed from 
Disk 1. 
  
Installation of Applications/Packages
Available Packages are:
applications    asl    mtl    tcpip    update     x25   
Enter Package to be installed:  applications
Release Media Devices are:
(F)loppy Disk Device(C)artridge Tape Device
Enter Release Media Device:  F
NEC America                 APM Administration                 Sat - Sep 11, 1999 
  
Installation Procedure
Installing from /dev/fd0
Insert OAI Release Media #1 
Enter  to continue: 
						

							Page 26NDA-30133 Revision 1.0
Installing the C911 Server Software Conference 911 Installation Guide
5. When all files from Disk 1 have been installed, the prompt “Has all the release 
media been loaded [Y or N]?” is displayed. 
Figure 3-29   Processing C911 Installation Files
Type n at the prompt and press Enter.
6. Insert the disk labeled “C911 Client Release 3.0 disk 2 of 2” into the floppy disk 
device and press Enter.
The screen displays the status of the application files as they are installed. 
When all the files from Disk 2 have been installed, the prompt “Has all the release 
media been loaded [y or n]?” is displayed.
7. Type y at the prompt and press Enter. 
Figure 3-30   Root Password prompt
The prompt “Password” is displayed for you to enter the root (Super User) 
password. 
  Installation Procedure
Installing from /dev/fd0
Insert OAI Release Media #1 
Enter  to continue:
Copying...
tar: block size = 20
x oai/app/C911/bin/client, 69955 bytes, 137 tape blocks
Has all release media been loaded [y or n] ? y
C911 Client Installation
Installation requires Super User (root) password.
You will need the root password.
Password: 
						

							NDA-30133 Revision 1.0Page 27
Conference 911 Installation Guide Installing the C911 Server Software
8. Type the root password and press Enter.
The C911 Client Installation files are processed. The screen indicates the status of 
the installation as the installation files are processed. 
Figure 3-31   C911 Client Software Installation Complete prompt
Note:If there is a problem with the files during C911 Client software installation, the 
message “Validation error, OAI installation failed” is displayed.
When the installation is complete, “C911 Client installation has completed 
successfully” is displayed. Then, “Please press Enter to return to APM 
Administration menu.” is displayed.
9. Press Enter. 
The APM Administration Main menu is displayed.
C911 Client Installation
Installation requires Super User (root) password.
You will need the root password.
Password: xxxxx
Creating C911 client directories...
Installing C911 Client on SCO UNIX.
Press Enter to continue. [ ] 
						

							Page 28NDA-30133 Revision 1.0
Installing the C911 Server Software Conference 911 Installation Guide
Installing the Web Server
The UAP with the SCO OpenServer 5 Operating System should be configured with the 
Netscape FastTrack Web Server. The main web page of the Netscape FastTrack Web 
Server should be set to the /oai/internet directory. OAI applications use the /oai/
internet directory to keep all of the web-based installation applications and 
instructions. 
Some of the earlier UAPs with the SCO OpenServer 5 do not have this setting. In this 
case, a special disk is used to configure the proper directories and programs. If the 
AddClient Utility disk is not included in the application package, you should request it.
If Netscape FastTrack Web Server is not configured on the UAP, install and configure 
the web server from the AddClient Utility disk using the following steps:
1. Login as root and insert the AddClient Utility floppy disk.
2. At the # prompt, type cd / and press Enter to go to the root directory.
3. At the # prompt, type tar xv and press Enter to go to the root directory.
4. At the # prompt, type ksh /oai/utils/netscapeconfig and press Enter.
5. Log out.
The UAP is now ready for the installation of web-based OAI applications. 
						

							NDA-30133 Revision 1.0Page 29
Conference 911 Installation Guide Installing the C911 Server Software
Install the Java Runtime Environment
The C911 Client and the Web Server require the Java 2 Runtime Environment. Use the 
following steps to install the Java 2 Runtime Environment software:
Figure 3-32   APM Administration Main menu
1. From the APM Administration menu, type u at the prompt and press Enter to get 
to the UNIX prompt. 
2. At the UNIX prompt, type cd /oai/internet to connect to the web server files 
subdirectory. (See “Installing the Web Server” on page 28 for more information.)
Figure 3-33   Connect to the Web Server files subdirectory
3. Insert the first disk (1 of 5) labeled “Java Runtime Environment” into the floppy 
disk device and type tar -xv to extract the code from this diskette.
The files are copied.
  
APM Platform Release   Rel3.1.2     (Feb 2, 1999)
Main Menu
APM
Debug Facilities
Halt APM System
File Archive
Installation of Applications/Packages
Configuration of UAP
Removal of Packages
Startup APM System
Manage Activation Keys
Logout
UNIX
Enter Option:  [i]
APM Status: ACTIVE
NEC America                 APM Administration                 Sat - Sep 11, 1999 
> cd /oai/internet 
						

							Page 30NDA-30133 Revision 1.0
Installing the C911 Server Software Conference 911 Installation Guide
4. Insert the second disk (2 of 5) labeled “Java Runtime Environment” into the 
floppy disk device and type tar -xv to extract the code from this diskette.
The “tar” command will show that this file is divided over four separate 
diskettes. After tar has finished processing this disk, you will be prompted to 
insert the next floppy disk. 
5. When prompted, insert disk 3 and press Enter. 
After tar has finished processing this disk, you will be prompted to insert the 
next floppy disk. 
6. When prompted, insert disk 4 and press Enter. 
After tar has finished processing this disk, you will be prompted to insert the 
next floppy disk. 
7. When prompted, insert disk 5 and press Enter. 
8. When disk 5 is finished processing, type ls -la to check the file and size.
When tar has completed you should have one executable file called 
“jre1_2_2-win.exe” of approximately 5,283,296 bytes.
Installing the C911 Serial Number and Dongle Activation Key
The UAP should also have a serial number and activation key for the APM 
platform. The serial number and activation key should already be installed, but you 
should make sure that they are installed correctly. 
1. From the APM Administration menu, type m at the prompt to select the 
Manage Activation Keys option and press Enter. 
The License Administration window is displayed.
2. Type a to add a new license.
3. Enter C911 for the application, then enter the serial number and activation 
key for C911.
The License Manager verifies that these entries are correct for this UAP. 
Make sure this C911 display shows “Verified” prior to exiting.
Completion
This completes installation of the C911 software to the UAP. For information 
about configuring C911, see Chapter 4 - Application Configuration.  
						

							NDA-30133 Revision 1.0Page 31
Conference 911 Installation Guide Application Configuration
Chapter 4 Application Configuration
This chapter contains the information that you will enter to configure C911. You 
can configure the applications after installing the C911 software, as shown in 
Chapter 3. (See “Installing the C911 Server Software” on page 11). C911 includes 
the following applications:
C911 Monitor - manages communications among internal processes, agent 
stations, beepers, and the NEAX2400. This application is the lifeline to C911.
C911 Agent Server - manages the agents configured to use the C911 
application.
Message Server - allows multiple C911 agents to communicate with the C911 
Agent Server. All C911 agents send their requests to log on and log off as well 
as receive all 911 event information when a 911 call takes place through this 
NEC proprietary communications link. The C911 Agent Server will send one 
event, such as “Station 1234 dialed 911) and the Message Server will send this 
information to all C911 agents.
Beeper Interface - sends information from C911 to pagers configured in the 
Pager database.
Before 
Configuring the 
C911 SoftwareTo configure the C911 Server software, you must log in to the APM 
Administration applications on a UNIX terminal. Use the following steps to log in 
to the APM Administration application:
Figure 4-1   UNIX Login prompt
1. At the UNIX login prompt, type apmadm (and a password, if one is required) 
and press Enter.
The APM Administration menu is displayed.
login: apmadm
password: 
						

							Page 32NDA-30133 Revision 1.0
Application Configuration Conference 911 Installation Guide
Figure 4-2   APM Administration Main menu
2. Type a at the prompt and press Enter to choose the APM option. Enter the 
password when prompted.
The APM System Administration menu is displayed.
Figure 4-3   APM System Administration menu
3. Choose the Application Configuration option from the System 
Administration menu.
Once you are in the Application Configuration mode, you can check the 
parameters set up in the APM for the C911 package. For specific instructions 
on what these parameters mean and how to make these entries, refer to the 
APM Operations Manual.
  
APM Platform Release   Rel3.1.2     (Feb 2, 1999)
Main Menu
APM
Debug Facilities
Halt APM System
File Archive
Installation of Applications/Packages
Configuration of UAP
Removal of Packages
Startup APM System
Manage Activation Keys
Logout
UNIX
Enter Option:  [a]
APM Status: ACTIVE
NEC America                 APM Administration                 Sat - Sep 11, 1999 
  
>
*** System Administration ***
System Configuration
Application Configuration
Database Administration
Control Options
Password Maintenance
UAP Status Administration
Operations Menu
Quit 
Arrow keys to move cursor,   to select,   to quit
Applications  Manager  Administrator  Sat - Sep 11, 1999