OKI B4525 User Manual

							Maintenance
132
.
Caution - 
The fusing unit located inside and at the bottom of the printer 
may become burning hot when the terminal operates.  Avoid touching it; 
you could hurt yourself.
+3 - Unlock the toner cartridge by turning the blue locking clip in the direction 
shown in the illustration below.
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+ 4 - Separate the drum cartridge from the toner cartridge.
+5 - Remove the new drum cartridge from its box, holding it firmly in both 
hands.
Caution -  Make sure not to touch the green colored drum roller located under 
the fold away flap of the drum cartridge, which could cause deterioration to the 
print quality of your faxes and your local photocopies. 
Caution - Do not touch the metal parts located on the side of the toner/drum 
cartridge set as shown below, to prevent causing damage due to possible static 
electricity discharges.
Caution - Make sure not to touch the black colored development roller located in 
front of the toner cartridge, which would cause downgrading to the print quality of 
your faxes and your local photocopies.
Drum cartridge
           Toner cartridge
Drum roller
             Development roller
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+6 - Insert the toner cartridge in the drum cartridge until locked in place.
+7 - Insert the toner/drum cartridge in the printer as shown below.
+8 - Close the printer cover pressing it carefully but firmly until it clicks into 
position.
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+Press the OK key on the scanner control panel. The display shows: 
+Insert the gauge card (supplied with the drum cartridge) into the card reader 
ensuring that the chip is entered as shown in the drawing below. 
+The following is displayed on the scanner control panel screen:
+Press OK.
+Once the chip card has been read, the display shows:
+Remove the card.
Caution - If the following is displayed, check that you have inserted the chip card 
the right way up: 
Caution - If the following is displayed, take out your card and insert it in the other 
way up.
 
TUE 02 APR 13:39
INSERT GAUGE 
CARD
CHANGE DRUM ?
YES= OK - NO= C
DRUM  OK
REMOVE CARD
CANNOT READ CARD
REMOVE CARD
CANNOT READ CARD
CHECK WAY UP
Green Arrow
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Cleaning
Cleaning the scanner’s reading devices
When one or more vertical lines appear on transmitted copies or faxes, 
follow these steps :
Cleaning the printer
Dust, dirt and paper debris on the outer surfaces and inside the printer 
can interfere with printer performance. Clean the printer regularly.
Caution - 
Use a soft cloth to clean the printer. Never use abrasive or corrosive 
detergents. 
The fusing unit can become very hot during operation. To avoid injury - do not 
touch.  
Wait for at least 10 minutes after the printer has been turned off and make sure 
that the fusing unit has cooled before cleaning the interior of the printer.
+Open the scanner cover by 
pushing it backwards until 
held vertically in position.
+Clean the two transparent 
scanning windows with a 
soft, lint-free cloth, 
dampened with alcohol. 
+Close the scanner cover.
+Make a copy to check that 
the symptoms have been 
cleared.
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Cleaning the outside of the printer
Clean the outside of the printer with a smooth duster.
Cleaning the paper feed roller
+1 - Turn off the printer and unplug the power cord.
+2 - Remove the drum/toner cartridge set from the terminal.  
+3 - Use a soft cloth to clean the paper feed roller.
+4 - Put the drum/tone cartridge set back in place and refer to paragraph 
Replacing cartridges, page -125.
+5 - Close the printer cover, connect the power lead and power the terminal 
using the switch located on the front left hand side.
Caution - The fusing unit located inside the printer above the paper supply 
roller may become burning hot during terminal operation.  Avoid touching it ; you 
could hurt yourself.
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							Maintenance
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Servicing
For guaranteed performance of your terminal, some maintenance work 
(replacing the fusing unit and the transfer roll) has to be done on the 
printer approximatly every 50,000 printed pages. Please contact your 
supplier for this operation.
Scanner calibration
You can perform this operation when the quality of photocopied 
documents is no longer satisfactory.
80 OK - ADVANCED FCT / CALIBRATION
+Confirm your choice by pressing the OK key.
Incidents
Communication errors
If the communication fails, the fax advises you of an automatic retry later.
Example of what is displayed: 
Transmission from the feeder
You have the choice between:
• waiting until the transmission takes place at the given time
• restarting the transmission immediately by pressing 
• abandoning transmission by pressing  . To eject the document, press   again.
Transmission from memory
You have the choice between:
• waiting until the transmission takes place at the given time
• restarting the transmission using the transmission queue refer to paragraph Immedia-
tely perform transmission from the waiting queue, page -85). In this case, for a 
Current timeFRI 11 SEP 20:13
Time of next try0142685014 20:18
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							139 Maintenance
document composed of several pages, the transmission will take place from the page 
where the error occurred
• abandoning the transmission by deleting the corresponding command in the transmission 
line (refer to paragraph Deleting a transmission on hold, page -86).
The terminal makes at most 5 automatic redials. The non-transmitted 
document is automatically deleted from the memory and a transmission 
report is then printed together with an error code and the cause for 
transmission failure (see the communication error codes).
Communication error codes
The communication error codes appear in the logs and transmission 
reports.
General codes
Code 01 - Busy or no fax answer
This code appears after 6 unsatisfactory attempts. Call later.
Code 03 - User break
A communication has been stopped by the user pressing the    key.
Code 04 - Non programmed number
A number saved as a one-touch key or abbreviated number is not 
valid-check it. (Example: a delayed transmission was programmed with a 
one-touch key and this key has been deleted in the meantime).
Code 05 - Scanning default
An incident occurred with the scanner, for example, the sheet is jammed.
Code 06 - Printer default
An incident occurred in the printer: no paper, paper jam, opened cover... 
In the reception mode, this incident appears only if the reception 
parameter is switched to 
WITHOUT PAPER (refer to paragraph Reception 
without paper, page -44).
Code 07 - Disconnected
The link has been cut (bad line). Check the number and try again.
Code 08 - Quality
The document you sent was not well received. Contact your subscriber to 
see if you need to send again.
Code 0A - No document to be polled
You tried to poll a document from a subscriber who had not prepared his 
document (no deposit) or the password entered was incorrect.
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Code 0B - Wrong number of pages
There is a difference between the number of pages indicated during 
preparation for the transmission and the number of pages sent- check the 
number of pages in the document.
Code 0C - Received document error
Ask the subscriber who called you to check the length of his document (it 
may be too long to be completely received).
Code 0D - Transmission failed
Ask the sender to resend the document.
Code 13 - Memory full
Your fax can no longer receive since its memory is full. There are too 
many received unprinted documents or too many documents in the 
transmission line. 
Print the received documents and delete or transmit immediately the 
documents in the transmission line.
Code 14 - Memory full
Received document memory full.
Code 15 - Unknown mailbox number
You wish to deposit a document in a subscriber’s mailbox. The mailbox 
number does not exist.
Code 16 - No Relay Bcst  list  Nr x
You requested a document relay from a remote fax but the fax has not 
programmed the list of subscribers requested.
Code 17 - Unknown mailbox number
You wish to recover a document from a subscriber’s mailbox. The mailbox 
number does not exist.
Code 18 - Relay Bcst impossible
You requested a document relay from a remote fax which does not have 
the relay broadcast function.
Code 19 - Subscriber has stopped
The communication has been stopped by your subscriber. (Example: a 
fax wanted to poll your fax but there is no document deposited).
Code 1A - Disconnected
The transmission has not started. The telephone line is busy.
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Code 1B - Transmission failed
During transmission: start again. 
During reception: ask your subscriber to resend the document.
Internet codes
Codes 40 and 41 - No reply from supplier
The modem cannot connect to the Internet service provider. If this error 
always occurs, check the supplier’s dial-up number.
Code 42 - Cannot access supplier
The service provider refuses the connection, the service is temporarily 
unavailable. If this error always occurs, check the Internet connection 
parameters.
Code 43 - Xmission server unavailable
Cannot connect to the SMTP server for sending mail, the service is 
temporarily unavailable. If the error always occurs, check the Internet 
e-mail and server parameters.
Code 44 - Reception server unavailable
Cannot connect to the POP3 server for mail reception, the service is 
temporarily unavailable. If the error always occurs, check the Internet 
e-mail and server parameters.
Code 45 - Supplier disconnected
The service is temporarily unavailable; try again later.
Code 46 - Xmission server disconnect
The SMTP server for sending mail is disconnected. The service is 
temporarily unavailable- try again later.
Code 47 - Reception server disconnect
The POP3 server for mail reception is disconnected. The service is 
temporarily unavailable- try again later.
Code 48 -  Disconnection from Internet
The service is temporarily unavailable- try again later.
Code 49 - Cannot connect to Internet
Check the call number and eventually the associated prefix of the 
terminal.
To check the Internet parameters, print them by pressing in turn the keys 
, 9, 4, 5 and OK.
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