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Panasonic Digital Camera Dmc Gx8 Owners Manual For Advanced Features

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    13. Others
    •There may be defective pixels in the image sensor.> Perform [Pixel Refresh]  (P83).
    •Set the AF area to the distinctive color of the subject if ther e is a part that is different from the 
    surrounding color.  (P147)
     
    •Is your finger covering up the speaker?  (P17) 
    •If the camera is moved too slowly, the camera has assumed that camera motion was stopped 
    and will end the still picture recording.
    •If there is a great deal of shaking towards the recording direc tion while moving the camera, 
    recording will end.
     
    •When the ambient temperature is high or recording with [ ] ([4K  Burst]) or [ ] 
    ([4K Burst(S/S)]) of the 4K Photo function is performed continuously, the camera may display 
    [ ] and stop the recording to protect itself. Wait until the cam era cools down.
    •You may not be able to record for a short while after turning this unit on when using a large 
    capacity card.
    •When the ambient temperature is high or motion picture is recorded continuously, the camera 
    may display [ ] and stop the recording to protect itself. Wait u ntil the camera cools down.
    •Depending on the [Rec Format] and [Rec Quality] of a motion picture, the speed class rating 
    required for the card differs. Use a card that meets the rating . For details, refer to “About motion 
    picture/4K photo recording and speed class ratings” on  P22 .
    •When a card with a slow data writing speed is used, motion pict ure recording may stop midway.
    > If a card on which recording and deleting have been repeated ma ny times or a card that 
    has been formatted on a PC or other equipment is being used, we  recommend that you 
    make a backup of the data and format  (P33) the card on the unit.
    Bright spot not in subject is recorded.
    Subject cannot be locked.
    (AF tracking not possible)
    Operation sound is small.
    Recording by Panorama Shot Mode is ended before finishing.
    4K photo recording stops before finishing.
    Motion pictures
    Recording motion pictures is not possible.
    Motion picture recording stops in the middle. 
    						
    							13. Others
    382
    •When recording a motion picture, the screen may go dark after a certain period to reduce 
    battery consumption, but this will not affect the recorded moti on picture.
    •Depending on the environment at the time of motion picture reco rding, the screen may be 
    blacked out momentarily or the unit may record noise due to sta tic electricity or powerful 
    electromagnetic waves (radio towe rs, high voltage power lines, etc.).
    •This phenomenon occurs when the camera is trying to record with  highly accurate focus at a 
    reduced Auto Focus speed, and is not a malfunction. 
    •With recording in a quiet environment, depending on the lenses  used, the sound of aperture 
    and focus actions may be recorded in motion pictures.
    Focus operation can be set to [OFF]  in [Continuous AF]  (P243).
    •Use of [Silent Operation] is recommended if you are concerned about operational sounds. 
    (P120)
    •While recording motion pictures,  plugging the aperture of the microphone with a finger may 
    reduce the level of audio recording or audio may not record at  all. Also be careful because the 
    operation sound of lenses can easily be recorded at this time.
    Since motion picture recording stops only after you press the m otion picture button, the 
    sound of the operation may be noticeable. If the sound bothers  you, try the following:
    >Divide the last part of the moti on picture using [Video Divide]  (P274)  in the [Playback] 
    menu.
    The motion picture may not be divided near the very end of it.  To avoid this, record 
    approximately 3 seconds longer.
    > Set the camera to Creative Video Mode, and use a shutter remote  control (optional) to 
    record motion pictures.  (P354)
    When recording a motion picture, the screen may go dark.
    The screen may be blacked out momentarily, or the unit may reco rd noise.
    Sometimes it is difficult to focus with Auto Focus when recording 4K motion 
    pictures.
    In motion pictures, abnormal clicking and buzzing sounds are re corded.
    The recorded sound is very quiet.
    An operation sound is recorded at the end of a motion picture. 
    						
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    13. Others
    •Depending on the lens used, picture may be warped slightly or you may see colors along the 
    edge depending on the zoom factor, due to the characteristics of the lens. Also, the peripherals 
    of the image might look warped because the perspective is enhanced when the wide angle is 
    used. This is not a malfunction.
    •The Image Stabilizer function of the interchangeable lens (H-FS 1442A) only works correctly 
    with supported cameras. > When older Panasonic digital cameras (DMC-GF1/DMC-GH1/DMC-G1) a re used, 
    [Stabilizer] in the [Rec] menu cannot be set to [OFF].
    It is recommended to update the firmware of the digital camera  at the following website.
    http://panasonic.jp/support/global/cs/dsc/download/
    (This Site is English only.)
    > When using this lens with another make of digital cameras, the  Image Stabilizer function 
    will not work.
    (As of July 2015)
    For details, contact the respective company.
    Lens
    Recorded image may be warped, or nonexistent color is surroundi ng the 
    subject.
    When the lens is attached to another digital camera, stabilizer  function cannot be 
    turned off or stabilizer function does not work. 
    						
    							13. Others
    384
    •When the electronic shutter is used, the flash is not activated. (P172)
    > Set [Electronic Shutter] to [OFF].
    •When [Silent Mode]  is set to  [ON] , the flash is not activated.  (P206)
    > Set [Silent Mode] to [OFF].
    •(Except for when [Firing Mode] in [Flash] is set to [MANUAL]) T he flash is activated 2 times. 
    The interval between the first and second flash is longer when  Red-Eye Reduction (P229) is 
    set so the subject should not move until the second flash is ac tivated.
    •If no operations are performed during the set time period, [Auto LVF/Monitor Off] (P78) is 
    activated, and the Monitor/Viewfinder turns off.
    •When an object or your hand is positioned near the eye sensor,  the Monitor display may switch 
    to the Viewfinder display.  (P45)
    •Check [Monitor Luminance] setting.  (P77)•Perform [Monitor Display]/[Viewfinder].  (P77)
    •This occurs due to the aperture of the lens changing when the s hutter button is pressed 
    halfway, or when the brightness of the subject changes. This is  not a malfunction.
    •Does the picture appear on the viewfinder?
    > Press [LVF] to switch to monitor display.  (P44)
    •Is the monitor switched off?
    > Switch the display by pressing [DISP.].  (P53)
    •It is only displayed on the monitor when the camera is connecte d to a PC or printer.
    Flash
    The flash is not activated.
    The flash is activated 2 times.
    Monitor/Viewfinder
    The Monitor/Viewfinder turns off although the camera is turned  on.
    The Monitor/Viewfinder is too bright or dark.
    It may flicker for an instant or the brightness of the screen may change 
    significantly for an instant.
    The picture is not displayed on the monitor.
    Monitor and viewfinder do not switch when [LVF] is pressed. 
    						
    							385
    13. Others
    •This is not a malfunction.
    These pixels do not affect the recorded pictures.
    •In dark places, noise may appear to maintain the brightness of the monitor.
    •Monitor/viewfinder of this unit adopts OLED. Screen burn-in may  occur on the screen/
    viewfinder when a same image is displayed for a long period of  time, but it does not affect the 
    recorded images. > Change the on-screen images frequently by using [Economy]  (P78), [Eye Sensor] function 
    (P45) , or turning off the screen light  (P53).
    •This is a characteristic of this unit’s monitor, and this is no t a malfunction.
    •Being a characteristic of the viewfinder of this unit, this phe nomenon is not a problem. 
    Recorded images are not affected.
    •You can display the pictures wit hout being rotated when [Rotate  Disp.] (P279) is set to [OFF].
    •You can rotate pictures with the [Rotate] function.  (P279)
    •Is the card inserted?•Is there a picture on the card?
    •Is this a folder or picture which was processed in the PC?
    If it is, it cannot be played back by this unit.
    > It is recommended to use the “ PHOTOfunSTUDIO ” software in the DVD (supplied) to write 
    pictures from PC to card.
    •Has [Playback Mode] been set for playback?
    > Change to [Normal Play].  (P264)
    Black, white, red, blue and green dots appear on the Monitor/Vi ewfinder.
    Noise appears on the monitor.
    Unevenly bright parts or irregular colors appear on the Monitor/Viewfinder.
    Monitor appears to be colored when you see it from an angle.
    The color tone of the viewfinder differs from the actual tone.
    Playback
    The picture being played back is not rotated, or is rotated in an unexpected 
    direction, when displayed.
    The picture is not played back.
    There are no recorded pictures. 
    						
    							13. Others
    386
    •Is this a non-standard picture, a picture which has been edited using a PC or a picture which 
    was taken by another make of digital camera?
    •Did you remove the battery immediately after picture-taking or did you take the picture using a 
    battery with a low remaining charge? > To delete such pictures, make a backup of the data and format t he card (P33).
    •Is something covering up the speaker?  (P17)
    •Is the clock in the camera set properly?  (P40)
    •Images edited on a PC or images recorded on other cameras might  display a different date to 
    the recorded date during the Calendar Playback.
    •Is it a picture that has been recorded with other equipment?
    In such cases, these pictures may be displayed with a deteriora ted picture quality.
    •When Red-Eye Removal ([ ]) or [ ]) is performed, red parts may be  corrected to black.
    > We recommend setting Flash Mode to [‰] or [Red-Eye Removal] to [OFF] when using an 
    external flash.  (P229)
    •The picture quality or sound quality of recorded motion picture s may be deteriorated even when 
    these are played back with the compatible devices. Also, record ing information may not be 
    displayed correctly.
    The folder number and the file number are displayed as [—] and  the screen turns 
    black.
    Playback sound or operation sound is too low.
    Images with different date as recorded date are played back in  the Calendar 
    Playback.
    White round spots like soap bubbles appear on the recorded picture.
    •
    If you take a picture with the flash in a dark place or indoors , white 
    round spots may appear on the picture caused by the flash refle cting of 
    particles of dust in the air. This is not a malfunction.
    [Thumbnail is displayed] appears on the screen.
    Red part of the recorded image has changed color to black.
    Motion pictures recorded with this model cannot be played back  on other 
    equipment. 
    						
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    13. Others
    ∫General tips for using a Wi-Fi connection
    •Use within the communication range of the device to be connecte d.•Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency 
    operated nearby?
    > Radio waves may get interrupted when used simultaneously. Use t hem sufficiently away 
    from the device.
    •When the battery indicator is flashing red, the connection with other equipment may not start or 
    the connection may be disrupted.
    (A message such as [Communication error] is displayed.)
    •If you place the camera on a metal table or shelf, the radio wa ves may be adversely affected. In 
    such cases, you may not be able to establish a connection. Move  the camera away from the 
    metal surface.
    ∫ About a wireless access point
    •Check if the wireless access point to connect is in operating s tate.•The camera may not display or connect to a wireless access poin t depending on the radio 
    wave condition. > Move this unit closer to the wireless access point.
    > Remove the obstacles between this unit and the wireless access  point.
    > Change the direction of this unit.
    > Change the location and orientation of the wireless access poin t.
    > Perform the [Manual Input].  (P326)
    •It may not display even if the radio waves exist depending on t he setting of the wireless access 
    point.
    > Check the settings of the wireless access point.
    > When the network SSID of the wirel ess access point is set not to broadcast, the wireless 
    access point may not be detected. Enter the network SSID to sta rt the connection (P326) or 
    enable the SSID broadcast of the wireless access point.
    •Connection types and security setting methods are different dep ending on the wireless access 
    point. (Refer to the operating instructions of the wireless acc ess point.)
    •Is the 5 GHz/2.4 GHz switchable wireless access point connected t o other equipment using the 
    5 GHz band? > The use of a wireless access point that can use 5 GHz/2.4 GHz sim ultaneously is 
    recommended. It cannot be used simultaneously with this camera  if it is not compatible.
    •It may take longer time to connect depending on the Wi-Fi connection setting of the 
    smartphone, but it is not a malfunction.
    Wi-Fi function
    A Wi-Fi connection cannot be established.
    Radio waves get disconnected.
    Wireless access point is not displayed.
    It takes long time every time to connect to a smartphone. 
    						
    							13. Others
    388
    •From the Wi-Fi setting menu on the smartphone, turn off and then on the Wi-Fi function.
    •Check the information in the login screen of “LUMIX CLUB”.
    http://lumixclub.panasonic.net/eng/c/
    •Service user registration for the “LUMIX CLUB” is not possible in the environment without a 
    wireless access point.
    •Sending may fail depending on the operational status of the AV device. Also, sending may take 
    a while.
    •When the firewall of the OS, security software, etc. is enabled , connecting to the PC may not 
    be possible.
    •Some OS versions, including Windows 8, use two types of account s: a local account and a 
    Microsoft account. > Be sure to use the user name and password for the local account .
    If you haven’t set up a local account, please create one.
    •The default workgroup name is set to “WORKGROUP”. If you change d the workgroup name, 
    the PC will not be recognized.
    In [Change Workgroup Name] in [PC Connection] of the [Wi-Fi Set up] menu, change the 
    workgroup name to that of the PC you are connecting to. Refer t o P330  for details.
    •Please confirm login name and password are correctly typed.
    •When the system time of Mac computer or Windows PC connected to  a camera differs severely 
    from that of the camera, the camera cannot be connected to the  computer or PC in some OSs.
    > Please confirm [Clock Set] and [World Time] of the camera match es with time, date and 
    time zone in Windows PC or Mac computer. When both settings do  not match severely, 
    please match them.
    This unit is not displayed in the Wi-Fi setting screen of the s martphone.
    I have forgotten the login ID or password for the “LUMIX CLUB”.
    I do not have a wireless access point at my home, but I would l ike to perform 
    service user registration of the “LUMIX CLUB”.
    I cannot send images to an AV device.
    Images cannot be transmitted to a PC.
    When I try to set up a Wi-Fi connection with a Windows 8 PC, my  user name and 
    password are not recognized, so I cannot connect to the PC.
    The PC is not recognized when I use a Wi-Fi connection. The cam era cannot be 
    connected to PC via Wi-Fi connection. 
    						
    							389
    13. Others
    •Confirm that the login information (login ID/user name/email address/password) is correct.•Web service server or the network may be busy.
    > Try again after a while.
    > Check the site of the web service you are sending the image to.
    •Is the size of the image too large?
    > Reduce the image size at [Size]  (P309), and then send.
    > Transmit after dividing the motion picture with [Video Divide]  (P274).
    •It may take longer time to transmit when distance to the wirele ss access point is far.
    > Transmit closer to the wireless access point.
    •Upload may not complete when it is disconnected while transmitting the image.•It may take some time after uploading the image to be reflected  in the web service depending 
    on the status of the server. > Wait for a while and try again.
    •You can check the transmission status on the web service link s ettings by logging into “LUMIX 
    CLUB”.
    •The images in the web service cannot be saved (downloaded) to t his unit.
    > Do not delete the uploaded images, and make a backup of them.
    •The images uploaded to the web service cannot be displayed or d eleted by this unit.
    > Perform the task using a smartphone or a PC.
    •Image cannot be transmitted when the battery indicator is flash ing red.•Is the size of the image too large?
    > Reduce the image size at [Size]  (P309), and then send.
    > Transmit after dividing the motion picture with [Video Divide]  (P274).
    •File format of the motion picture that can be sent differs depe nding on the destination. (P307)•Capacity or number of images in the web service is full.
    > Login to “LUMIX CLUB”, and check the status of the destination on the web service link 
    settings.
    Images cannot be transmitted to the web service.
    It takes time to transmit an image to the web service.
    The image that was supposed to have uploaded to the web service  is not there.
    I would like to return the image in the web service to the camera.
    I cannot display or delete the images uploaded to the web service by this unit.
    Transmission of the image fails midway. Some images cannot be t ransmitted. 
    						
    							13. Others
    390
    •The settings stored in the camera may be deleted depending on the type of repair.
    > Always make a copy of important settings.
    •Execute the [Reset Wi-Fi Settings] in the [Setup] menu.  (P83)
    However, all the information you have set on the [Wi-Fi Setup]  menu will be reset. (excluding 
    [LUMIX CLUB] )
    •Is your smartphone compatible with NFC? > This unit can be used with NFC- compatible terminals via Android .
    •Make sure the NFC function of your smartphone is ON.•Is [NFC Operation] set to [OFF]?  (P331)•Some smartphones cannot be easily checked simply by touching.
    > If the camera is not recognized even after touching, change pos itions and try again by 
    touching slowly.
    •If the duration of touching is short, the smartphone may not be  recognized.
    > Touch and hold the smartphone for a while.
    Your “LUMIX CLUB” login ID and password were deleted after send ing the 
    camera in to be repaired.
    I have forgotten the password for the Wi-Fi.
    Cannot be connected using NFC. 
    						
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