Panasonic Digital Camera Dmc Zs50 Owners Manual For Advanced Features

							Others
Q&A  TroubleshootingSQW0195
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LCD monitor/Viewfinder
The monitor/viewfinder is turned off although the camera is turned on. ●When a hand or object is close to the eye sensor, the monitor display mode could be switched to 
viewfinder display mode without your knowledge.  (→12)
Pictures do not show on the LCD monitor. ●The camera is set for viewfinder display. →  Press [LVF] butt
on and switch to LCD monitor display.
Brightness is unstable. ●Aperture value is set while shutter button is pressed halfway. (Does not affect recorded picture.)  
This symptom may also occur when the brightness changes because the zoom is operated or the 
camera is moved. This is the automatic aperture operation of the camera and is not a malfunction.
The screen flickers indoors. ●The screen may flicker for a few seconds after turning on. This is an operation to correct flicker 
caused by lighting such as fluorescent lights, LED lights, etc. and is not a malfunction.
The screen is too bright/too dark. ●[Monitor Luminance] is activated.  (→67) ●Use [Monitor Display]/[Viewfinder] to adjust the brightness of the screen.  (→66)
Black/blue/red/green dots or interference appears. LCD monitor looks distorted when 
touched.
 ●This is not a fault, and will not be recorded on the actual pictures.
Cannot switch between the LCD monitor and viewfinder when pressing [L VF] button. ●When it is connected to a computer or printer, the camera can display pictures on the LCD monitor 
only.
Flash
No flash emitted. ●Flash set to [  ] ([Forced Flash Off]) (→86). ●The flash becomes unavailable in the following cases : • [Auto Bracket] • [Burst] (Excluding [  ] ([Flash Burst])) • Scene Modes ([Scenery], [Night Scenery], [Handheld Night Shot], [HDR], [Sunset], [Starry Sky], 
[Glass Through], [High Speed V
ideo], [3D Photo Mode])
 • [Creative Control] Mode • [Panorama Shot] Mode
Multiple flashes are emitted. ●Red-eye reduction is active  (→86). (Flashes twice to prevent eyes appearing red.) ●[Burst] is set to [  ] ([Flash Burst]).    
						

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Q&A  TroubleshootingSQW0195
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Playback
Pictures have been rotated. ●[Rotate Disp.] is activated. (→74)
Cannot view pictures. There are no recorded pictures. ●No pictures in built-in memory or card (pictures played from card if inserted, from built-in memory if 
not).
 ●Has the file name of the picture been changed on a computer? If so, it cannot be played back on the 
camera.
 ●During [Filtering Play], only pictures under the set filters are displayed.  →  Cancel filtering  (→164)
.
Folder/file number displayed as [-]. Picture is black. ●Picture edited on computer or taken with different device. ●Battery removed immediately after picture taken, or picture taken with low battery . →  Use [Format] to delete (→75)
.
Picture display takes a lot of time during Multi Playback. ●When you have many pictures that were edited with [Resize], [Retouch], etc., it may take several 
minutes for all pictures to be displayed during Multi Playback.
Incorrect date displayed in Calendar Search. ●Picture edited on computer or taken with different device. ●[Clock Set] is incorrect (→29).
(Incorrect date may be displayed in Calendar Search on pictures copied to a computer and then 
back to this unit, if computer and camera dates differ.)
White round spots like soap bubbles appear on the recorded picture. ●If you take a picture with the flash in a dark place or indoors, white round spots may 
appear on the picture caused by the flash reflecting particles of dust in the air . This is 
not a fault. A characteristic of this is that the number of round spots and their position 
differ in every picture.
[Thumbnail is displayed] is shown on the screen. ●The pictures may have been recorded on another device. If so, they may be displayed with poor 
picture quality.
Red areas in pictures appear blackened. ●When digital red-eye correction ([  ], [  ]) is operating, if a subject is recorded that has skin-
colored areas with red areas inside, the digital red-eye correction function may blacken the red 
areas.
 →  We recommend

 setting the flash to [
  ], [  ] or [  ], or [Red-Eye Removal] to [OFF] before 
recording.
Sounds of camera operations such as zoom will be recorded in motion pictures. ●Camera operation sounds may be recorded as camera automatically adjusts lens aperture during 
motion picture recording; this is not a fault.
Motion pictures taken with this camera cannot be played in other cameras.  ●Even if a device is compatible with AVCHD and MP4, the motion pictures that were recorded on this 
unit may have bad picture quality or sound quality upon playback, or may be unable to be played 
back. Also, the recording information may not be displayed correctly.     
						

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Q&A  TroubleshootingSQW0195
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About the Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected. ●Use within the communication range of the wireless LAN network. ●Connection types and security setting methods are different depending on the wireless access point. →  Refer to the operating instructions of the wireless access point. ●When the radio waves are interrupted, the condition may improve by moving the location or 
changing the angle of the wireless access point.
 ●It may not automatically connect when the network SSID of the wireless access point is set not to 
broadcast.
 →  Set the network SSID of the wireless access point to broadcast. ●Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated 
nearby?
 →  Radio waves may get interrupted wh
 en used simultaneously. Use them sufficiently away from the 
device.
 ●Is the 5 GHz/2.4 GHz switchable wireless access point connected to other equipment using the 
5 GHz band? →  The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is recommended. 
It cannot be used simultaneously with this camera if it is not compatible.
 ●When the battery indicator is flashing red, the connection with other equipment may not start or the 
connection may be disrupted. (A message such as [Communication error] is displayed.)
Wireless access point is not displayed. Or it cannot be connected. ●Check if the wireless access point to connect is in operating state. ●The camera may not display or connect to a wireless access point depending on the radio wave 
condition.
 →  Perform the connection closer to the wireless access point →  Remove the obstacles between this unit and the wireless access point →  Change the dire

ction of this unit
 ●It may not display even if the radio waves exist depending on the setting of the wireless access 
point.
 →  Check the settings of the wireless access point. ●The wireless access point may not be found depending on the radio wave condition. →  Perform the [Manual Input]. (→252) ●Is the network SSID of the wireless access point set not to broadcast? →  It may not be detected when it is set not to broadcast. Enter and set the network SSID.  (→252)
It takes long time every time to connect to a smartphone. ●It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone, but 
it is not a malfunction.
This unit is not displayed in the Wi-Fi setting screen of the smartphone. ●Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of the smartphone.
I have forgotten the login ID or password for the “LUMIX CLUB”. ●Check the information in the login screen of “LUMIX CLUB”. 
http://lumixclub.panasonic.net/eng/c/
I do not have a wireless access point at my home, but I would like to perform service 
user registration of the “LUMIX CLUB”.
 ●Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless 
access point.    
						

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Q&A  TroubleshootingSQW0195
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About the Wi-Fi function (continued)
The camera cannot be connected to Mac computer/Windows PC via Wi-Fi connection. →  Please confirm login name and password are correctly typed. →  When the system time of Mac computer or Windows PC connected to a camera dif fers severely 
from that of the camera, the camera cannot be connected to the computer or PC in some OSs. 
Please confirm clock set and world time of the camera matches with time, date and time zone in 
Windows PC or Mac computer. When both settings do not match severely, please match them.
I am having a problem connecting to my Windows 8 PC. The user name and password 
are not recognized.
 ●Depending on the OS version, on Windows 8, for example, there are two types of user account 
(local account/Microsoft account). 
 →  Be sure to set the local account and use the user name and password for the local account.
The Wi-Fi connection is not recognizing my PC. ●By default, the Wi-Fi connection uses the default workgroup name of “WORKGROUP”. If the name 
of the workgroup has been changed, it will not be recognized. 
 →  Select [PC Connection] then [Change W

orkgroup Name] in the [Wi-Fi Setup] menu to change the 
workgroup name to match that of your PC. (→259)
Pictures cannot be transmitted to the computer. ●If a firewall is enabled by the OS or security software, this unit may be unable to connect to the 
computer.
Images cannot be transmitted to the WEB service. ●Confirm that the login information (login ID/user name/email address/password) is correct. ●WEB service server or the network may be busy. →  Try again after a while. →  Check the site of the WEB service you are sending the image to.
It takes time to transmit an image to the WEB service. ●Is the size of the image too large? →  Transmit after dividing the motion pic ture with [Video Divide] (→179).
 →  Reduce the image size at [Size] 

(→258), and then send. 
 ●It may take longer time to transmit when distance to the wireless access point is far . →  Transmit closer to the wireless acces
s point.
The image that was supposed to have uploaded to the WEB service is not there. ●Upload may not complete when it is disconnected while transmitting the image. ●It may take some time after uploading the image to be reflected in the WEB service depending on 
the status of the server.
 →  Wait for a while 

and try again.
 ●You can check the transmission status on the WEB service link settings by logging into “LUMIX 
CLUB”.
I would like to return the image in the WEB service to the camera. ●The images in the WEB Service cannot be saved (downloaded) to this unit. Do not delete the 
uploaded images, and make a backup of them.    
						

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Q&A  TroubleshootingSQW0195
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About the Wi-Fi function (continued)
I cannot display or delete the images uploaded to the WEB service by this unit. ●The images uploaded to the WEB service cannot be displayed or deleted by this unit. →  Perform the task using a smartphone or a PC.
Your “LUMIX CLUB” login ID and password were deleted after sending the camera in to 
be repaired.
 ●The settings stored in the camera may be deleted depending on the type of repair . →  Always make a copy of important settings.
There is an image that could not be transmitted. ●Is the size of the image too large? →  Divide the motion picture using [V
ideo Divide] (→179).
 →  Reduce the image size at [Size] 

(→258), and then send.
 ●Capacity or number of images in the WEB service is full. → Login to “LUMIX CLUB”, and check t he status of the destination on the WEB service link settings.
I have forgotten the password for the Wi-Fi. →  Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (→72)
However, the information you have set on the [Wi-Fi Setup] menu will be reset.
Transmission of the image fails midway. ●Is the size of the image too large? →  Transmit after dividing the motion pic ture with [Video Divide] (→179).
 →  Reduce the image size at [Size] 

(→258), and then send.
 →  Image cannot be transmitted when the battery indicator is flashing red. ●Move the camera close to the smartphone/tablet, wireless access point, etc.
Motion picture cannot be transmitted. ●File format of the motion picture that can be sent differs depending on the destination.  
(→213, 219, 220, 223, 229, 234)
 ●Is the size of the image too large? →  Transmit after dividing the motion pic ture with [Video Divide] (→179).
I cannot send images to an AV device. ●Sending may fail depending on the operational status of the AV device. 
Also, sending may take a while.
I cannot connect using the NFC function. ●The smartphone is not NFC compatible. 
This function can be used with NFC compatible devices with Android (2.3.3 or above).
 ●Is the NFC function on the smartphone turned off? ●The [NFC Operation] on this unit is set to [OFF].  (→259) ●The camera has a hard time recognizing some smartphone models. If it is not recognized, slowly 
shift the smartphone while it is beside the unit.    
						

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Q&A  TroubleshootingSQW0195
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TV, computer, printer
No image appears on TV. Image blurred or not colored. ●Not connected correctly  (→261). ●The television has not been switched to auxiliary input. 
The display on the TV and on the camera do not match. ●Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV. ●Card is inserted into TV. →  Connect with 
AV cable (optional) or HDMI micro cable and play on camera  (→261).
Picture is not displayed on full TV screen. ●Check [TV Aspect] settings (→73).
No sound is output from the camera speaker. ●When the AV cable (optional) or HDMI micro cable is connected to the camera, no sound is output 
from the camera.
VIERA Link (HDMI) is not working. ●Is the HDMI micro cable connected correctly? (→261) →  Check that the HDMI micro cable is fully inserted. ●Is the camera’s [VIERA Link] setting set to [ON]? (→74) →  The input setting may not be able to be changed automatically with certain television HDMI 
sockets. In this case, please change the input setting with your television’ s remote control 
(consult your television’
s operating instructions for details).
 →  Check the VIERA Link (HDMI) settings on the device you are connecting to. →  Turn the camera

 off and on again.
 →  Turn the “VIERA

 Link control (HDMI device control)” setting on your television (VIERA) to off and 
then to on again. (Consult your VIERA’s operating instructions for details.)
Cannot communicate with the computer. ●Not connected correctly  (→272). ●Check whether computer has recognized camera. →  Set [USB Mode] to [PC] (→73)
.
 →  Turn the camera

 off and then on again.     
						

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Q&A  TroubleshootingSQW0195
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TV, computer, printer (continued)
Computer does not recognize card (only reads built-in memory). ●Disconnect USB connection cable (supplied) and reconnect with card in place. ●If there are two or more USB terminal on a single PC, try connecting the USB connection cable to 
another USB terminal.
Computer does not recognize card. (When using an SDXC Memory Card) →  Check whether your computer is compatible with SDXC Memory Cards.  
http://panasonic.net/avc/sdcard/information/SDXC.html
 →  A message prom

pting you to format the card may appear when you connect it. Do not format the 
card.
 →  If the [Access] indicator on the scree

n does not go off, turn the camera off before disconnecting 
the USB connection cable.
Cannot print when connecting to printer. ●Printer not compatible with PictBridge. ●Set [USB Mode] to [PictBridge(PTP)] (→73). 
The edges of pictures are cut off when printing. ●Release any trimming or edgeless printing settings on printer before printing. (Refer to the instruction manual for the printer .)
 ●The pictures were recorded in [  ] aspect ratio. → If printing in shop, check if 16:9 sizes can be printed.
Cannot print panorama pictures properly. ●The aspect ratio of panorama pictures is different from that of regular still pictures, and some 
panorama pictures may not be printed correctly.
 →  Use a printer with support for panorama pictures. (Refer to the instruction manual for the printer

.)
 →  We recommend

 adjusting the size of a picture in accordance with print paper using the 
“PHOTOfunSTUDIO” software on the CD
-ROM (supplied).    
						

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Q&A  TroubleshootingSQW0195
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Others
Menu not displayed in desired language. ●Change [Language] setting  (→75).
Camera rattles if shaken. ●This sound is made by the lens movement and is not a fault.
Red lamp illuminated when pressing shutter button halfway in dark locations. ●[AF Assist Lamp] is set to [ON]  (→152).
AF Assist Lamp is not illuminated. ●[AF Assist Lamp] is set to [OFF]  (→152). ●Not illuminated in bright locations.
Camera is hot. ●Camera may become a little warm during use, but this does not af fect performance or quality.
Lens makes a clicking noise. ●When brightness changes, the lens may make a clicking noise and the LCD monitor or viewfinder 
brightness may also change, but this is due to aperture settings being made.
 (Does not af

fect recording.)
Clock is incorrect. ●Camera has been left for a long period. → Reset the clock (→29) .
 ●A long time was taken to set the clock (clock will be behind by the same lapse of time).
When using zoom, picture becomes slightly warped and the edges of the subject 
become colored.
 ●Pictures may be slightly warped or colored around the edges, depending on the zoom ratio, but this 
is not a fault.
Zoom does not reach the maximum ratio. ●If the zoom ratio stops at 3x, [Macro Zoom] has been set.  (→96) →  Press  to disable [Macro Zoom].
File numbers are not recorded in sequence. ●File numbers are reset when new folders are created (→273).
File numbers have jumped backwards. ●Battery was removed/inserted with the camera turned on. (Numbers may jump backwards if folde
r/file numbers are not correctly recorded.)    
						

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Usage cautions and notes
SQW0195- 299 -
When in use
 ●Camera may become warm if used for long periods of time, but this is not a fault. ●Keep this unit as far away as possible from electromagnetic equipment (such as microwave 
ovens, TVs, video games etc.).
 • If you use this unit on top of or near a TV
, the pictures and/or sound on this unit may be disrupted 
by electromagnetic wave radiation.
 • Do not use this unit near cell phones because doing so may result in noise adversely affecting the  pictures and/or sound.
 • Recorded data may be damaged, or pictures may be distorted, by strong magnetic fields created by speakers or large motors.
 • Electromagnetic wave radiation may adversely affect this unit, disturbing the pictures and/or sound.
 • If this unit is adversely affected by electromagnetic equipment and stops functioning properly, turn this unit of

f and remove the battery or disconnect AC adaptor (supplied). Then reinsert the battery 
or reconnect AC adaptor and turn this unit on.
Do not use this unit near radio transmitters or high-voltage lines.
 • If you record near radio transmitters or high-voltage lines, the recorded pictures and/or sound may  be adversely affected.
 ●Do not extend the supplied cord or cable. ●Do not allow camera to come into contact with pesticides or volatile substances (can cause surface 
damage or coating to peel).
 ●Never leave the camera and the battery in a car or on a car hood in the summer . 
Doing so may cause leakage of the battery electrolyte, overheating, fire or a battery explosion due 
to the high temperature.
Caring for your camera
To clean your camera, remove the battery or disconnect the power plug from the outlet, and wipe with 
a soft, dry cloth.
 ●Use a damp cloth to remove stubborn stains, before wiping with a dry cloth. ●Do not use benzine, thinners, alcohol, or kitchen detergent, as these may damage the outer casing 
and finish of the camera.
 ●If using a chemically-treated cloth, read the supplied instructions carefully . ●Do not touch the lens barrier. 
Lens barrier    
						

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Usage cautions and notesSQW0195
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When not using for a while
 ●Turn off the camera before removing battery and card (ensure that battery is removed to prevent 
damage through over-discharge).
 ●Do not leave in contact with rubber or plastic bags. ●Store together with a drying agent (silica gel) if leaving in drawer , etc. Store batteries in cool (15 °C 
to 25 °C (59 °F to 77 °F)) places with low humidity (40%RH to 60%RH) and no major temperature 
changes.
 ●Charge battery once per year and use completely before storing again.
Memory cards
 ●To prevent damage to cards and data • Avoid high temperatures, direct sunlight, electromagnetic waves, and static electricity. • Do not bend, drop, or expose to strong impacts. • Do not touch terminals on reverse of card or allow them to become dirty or wet. ●When disposing of/transferring memory cards • If using the “format” or “delete” functions on your camera or computer, this only changes the file  management information, and does not completely delete the data from within the memory card. 
When disposing of or transferring your memory cards, we recommend physically destroying them, 
or using commercially available computer data erasing software to completely delete the data 
from the card. Data within memory cards should be managed responsibly .
LCD monitor/Viewfinder
 ●Do not press hard on the LCD monitor. This may cause uneven display and damage the LCD 
monitor. 
 ●In cold climates or other situations when the camera becomes cold, the LCD monitor or the 
viewfinder may appear slightly darker than normal immediately after the camera is turned on. 
Normal brightness will return once the internal components have warmed up.
The LCD monitor and viewfinder are made with extremely high precision technology . However 
there may be some dark or bright spots (red, blue or green) on the screen.  This is not a 
malfunction. The LCD monitor and viewfinder screens are controlled with extremely high precision 
(greater than 99.99%), but some pixels (under 0.01%) may be inactive.  The spots will not be 
recorded on pictures on the built-in memory or a card.