Sharp AR M165E User Manual

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2
REMOVING MISFEEDS
When a misfeed occurs during copying, the message  Clear paper path. and the location of the misfeed will appear.
Check the location and remove the misfeed.
First check the misfeed location.
* The illustration shows misfeed locations in the AR-M206/AR-M207 (when the RSPF is installed).
ORIGINAL MISFEED IN THE SPF
If an original misfeeds in the SPF, follow the steps below to remove the misfed original.
Check locations A, B, and C in the diagram at left to 
remove the original.
1Removing original misfeeds from 
each location.
Check location A
Open the feeding roller cover 
and gently remove the misfed 
original from the document 
feeder tray. Close the feeding 
roller cover.
Check location B
Open the SPF and rotate the 
two release rollers in the 
direction of the arrow to feed the 
original out.
If the misfed original is small 
(such as an A5 (5-1/2 x 8-1/2) 
original), or if the misfeed 
occurred in the reversing tray, 
open the right side cover and 
gently remove the original. 
Close the right side cover.Check location C
Carefully remove the misfed 
original from the exit area.
[When using the RSPF:]
If the misfed original cannot be 
easily removed from the exit 
area, open the moveable part of 
the document feeder tray, 
remove the reversing tray, and 
then remove the original.
The paper may tear when you remove a misfeed. In this event, be sure to remove all torn pieces of paper from 
the machine, taking care not to touch the photoconductive drum (the green part). Any scratches or damage to 
the surface of the drum will cause dirty copies.Note
(Page 31)(See below)
(Page 31)
(Page 30)
(Page 34) (Page 33)(Page 34)
(Page 34)
(Page 34)
(Page 34) Misfeed locations in the optional 
2 x 250-sheet paper feed unit
(Page 34)
Feeding roller cover
Release rollers
Right side cover
After removing a misfed original from the exit area, 
be sure to replace the reversing tray and moveable 
part of the document feeder tray.
Reversing tray
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TROUBLESHOOTING AND MAINTENANCE
2Open and close the SPF.
Opening and closing the cover 
clears the misfeed display. 
Copying cannot be resumed 
until this step is performed.
A message may appear indicating the number of 
originals which must be returned to the document 
feeder tray. Return the originals to the document 
feeder tray and press the [START] key ( ).
MISFEED IN THE BYPASS TRAY
1Carefully remove the misfed paper 
from the bypass tray.
2Grasp the side cover handle and 
gently open and close the side cover.
The message  Clear paper 
path. will be cleared and 
copying will be possible.
If the message does not clear, check again 
to make sure that no pieces of paper 
remain.Note
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TROUBLESHOOTING AND MAINTENANCE
2
MISFEED IN THE MACHINE
To remove a paper misfeed from the machine, the bypass tray and then the side cover must be opened. Check 
whether the misfeed occurred in A, B, or C below and then follow the misfeed removal procedure for that location.
1Open the bypass tray and then the 
side cover.2Determine where the misfeed 
occurred.
Misfeed in A
1Open the front cover.
Push gently on both ends of the 
front cover to open it.
2Turn the roller rotating knob in the 
direction of the arrow to remove the 
misfed paper.
Be careful not to tear the misfed 
paper during removal.
3Close the front cover and the side 
cover.
The message  Clear paper 
path. will be cleared and 
copying will be possible.
Location B
If paper is misfed here, go to 
Misfeed in B (page 32).
Location C
If paper is misfed here, go to Misfeed in C 
(page 33).
Location A
If paper is misfed here, go to Misfeed in A 
(below).
The fusing unit is hot. Do not touch 
the fusing unit when removing 
misfed paper. Doing so may cause a 
burn or injury.
Do not touch the photoconductive drum 
(green portion) when removing the misfed 
paper. Doing so may damage the drum and 
cause smudges on copies.
Roller rotating 
knob
Warning
Caution
When closing the front cover, gently hold 
both ends.
When closing the side cover, hold the 
handle.
If the message does not clear, check 
again to make sure that no pieces of 
paper remain.Note
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TROUBLESHOOTING AND MAINTENANCE
Misfeed in B
1Open the front cover.
Push gently on both ends of the 
front cover.
2Turn the roller rotating knob in the 
direction of the arrow.
3Lower the right and left fusing unit 
release levers and remove the misfed 
paper.
Be careful not to tear the misfed 
paper during removal.
4Lift the fusing unit release levers.
5Close the front cover and the side 
cover.
The message  Clear paper 
path. will be cleared and 
copying will be possible.
The fusing unit is hot. Do not touch 
the fusing unit when removing 
misfed paper. Doing so may cause a 
burn or injury.
Do not touch the photoconductive drum 
(green portion) when removing the misfed 
paper. Doing so may damage the drum 
and cause smudges on copies.
Take care not to allow unfixed toner on 
the misfed paper to soil your hands or 
clothes.
Roller 
rotating knob
Fusing unit release levers
Warning
Caution
When closing the front cover, gently hold 
both ends.
When closing the side cover, hold the 
handle.
If the message does not clear, check 
again to make sure that no pieces of 
paper remain.Note
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TROUBLESHOOTING AND MAINTENANCE
2
Misfeed in C
1Lower (1) in the illustration, open the 
fusing unit paper guide, and remove 
the misfed paper.
Be careful not to tear the misfed 
paper during removal.
2If the misfed paper cannot be removed 
by the previous step, remove it from 
the paper output area.
Be careful not to tear the misfed 
paper during removal.
3Close the side cover.
The message  Clear paper 
path. will be cleared and 
copying will be possible.
MISFEED IN TRAY 1
1Pull out tray 1 and remove the misfed 
paper.
Be careful not to tear the misfed 
paper during removal.
2Open and close the side cover.
The message  Clear paper 
path. will be cleared and 
copying will be possible.
3Gently push tray 1 into the machine.
Push the tray in completely.
The fusing unit is hot. Do not touch 
the fusing unit when removing 
misfed paper. Doing so may cause a 
burn or injury.
(1)
Warning
When closing the side cover, hold the 
handle.
If the paper was torn, make sure that no 
torn pieces remain in the machine.
If the message does not clear, check 
again to make sure that no pieces of 
paper remain.Note
Make sure that there is no misfed paper in the tray before pulling it out. (Page 31)Note
When closing the side cover, hold the 
handle.
If the message does not clear, check 
again to make sure that no pieces of 
paper remain.Note
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TROUBLESHOOTING AND MAINTENANCE
MISFEED IN TRAY 2
1Open the side cover.
Grasp the handle to open the 
side cover.
2Remove the misfed paper.
Be careful not to tear the misfed 
paper during removal.
3If there was no misfed paper in step 2, 
pull out tray 2 and remove the misfed 
paper.
Be careful not to tear the misfed 
paper during removal.
4Gently close the side cover.
The message  Clear paper 
path. will be cleared and 
copying will be possible.
5Gently push tray 2 into the machine.
Push the tray in completely.
• Make sure that there is no misfed paper in the tray before pulling it out. (Page 31)
 Also use the following procedure to remove misfeeds that occur in the 250-sheet paper feed unit and the 2 x 
250-sheet paper feed unit.Note
If the message does not clear, check again 
to make sure that no pieces of paper 
remain.
Side cover
Note
Side cover 2 x 250-sheet paper feed unit (AR-D25)
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2
REPLACING THE TONER CARTRIDGE
When the toner replacement icon ( ) appears, little toner remains. Obtain a replacement cartridge as soon as possible.
When the message  Add toner. Can not copy or print. appears in the display, the toner cartridge must be 
replaced before copying can be resumed. Follow the steps below to replace the toner cartridge.
1Open the front cover.
Push gently on both ends of the 
front cover to open it.
2Pull the toner cartridge out while 
pressing on the toner cartridge lock 
release lever.
When pulling out the toner 
cartridge, place one hand on 
the green part of the cartridge.
3Remove the new toner cartridge from 
the bag. Grasp the cartridge on both 
sides and shake it horizontally four or 
five times. After shaking the cartridge, 
remove the tape.
4While pressing down on the toner 
cartridge lock release lever, insert the 
toner cartridge along the guides all 
the way in.
If there is any dirt or dust on the 
toner cartridge, remove it before 
installing the cartridge.
5Remove the tape and then pull the 
shutter out of the toner cartridge.
Discard the shutter.
6Close the front cover.
The toner cartridge replacement 
required icon ( ) will no longer 
appear and copying will be 
possible.
During a long copy run or when copying originals with many dark areas, the message Toner replenishment in 
progress. may appear and copying will stop even though toner remains. The machine will feed toner for about 
2 minutes. When the START indicator lights up, press the [START] key ( ) to resume copying.
When the toner cartridge replacement required icon ( ) appears in the display, little toner remains and thus 
copies may be faint.Note
After removing the toner cartridge, do not 
shake it or tap it. Doing so may cause 
toner to leak from the cartridge.
Put the old cartridge immediately in the 
bag contained in the box of the new 
cartridge.
Do not throw the toner cartridge 
into a fire. Toner may fly and cause 
burns.
Store toner cartridges out of the 
reach of small children.
Do not hold the cartridge by the shutter. It 
may fall. Grasp the hand grip when 
holding the cartridge.
Be sure to shake the cartridge only before 
the tape is removed.
Toner cartridge 
lock release lever
Caution
Warning
Shutter
4 or 5 times
Caution
Even after a new toner cartridge is 
installed, the toner cartridge replacement 
required indicator ( ) may still appear, 
indicating that copying cannot be resumed 
(toner is not fed sufficiently). In this case, 
open and close the front cover. The 
machine will feed toner again for about two 
minutes and then copying can be resumed.
Before closing the front cover, make sure 
that the toner cartridge is correctly 
installed.
When closing the front cover, gently hold 
both ends.
Note
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CHECKING THE TOTAL OUTPUT COUNT
To check the total number of pages output in copy, print, and fax modes and the total scan 
count in scanner mode, hold down the [COPY] key when the machine is in the standby 
state. The counts will appear while the key is held down. The total output count and the total 
scan count can be used as a guideline for cleaning. When the total output count and the total 
scan count exceed 999,999, the counts return to 0.
An A3 or 11 x 17 page is counted as two pages.
Each two-sided sheet that is output is counted as two pages. (An A3 or 11 x 17 sheet is counted as four 
pages.)
Blank copies and blank prints are included in the count.
If the last page of a two-sided printing job is blank, it is not included in the count.
ON LINED ATAPRINTCOPY
Note
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CLEANING THE MACHINE
CLEANING THE DOCUMENT GLASS AND 
SPF/DOCUMENT COVER
If the document glass, SPF, underside of the document cover, or the scanner for originals coming from SPF (A) (the 
long narrow glass surface on the right side of the document glass) become dirty, the dirt may appear on copies. 
Always keep these parts clean.
Wipe with a clean, soft cloth. If necessary, moisten the cloth with water or a small amount of neutral detergent. When 
finished, wipe dry with a clean cloth.
Do not use thinner, benzene, or similar volatile cleaning agents.
Cleaning the original scanning glass (only when a SPF is installed)
If white or black lines appear in copies made with using the SPF, use the provided 
glass cleaner to clean the original scanning glass. (If white or black lines appear in 
copies, printed pages, or printed fax pages when the SPF is not used, see 
CLEANING THE TRANSFER CHARGER on page 38.
1Open the SPF and take out the glass 
cleaner.2Clean the original scanning glass with 
the glass cleaner.
3Return the glass cleaner to its original 
position.
CLEANING THE BYPASS TRAY PAPER FEED 
ROLLER
If misfeeds occur frequently when feeding postcards, envelopes, or heavy paper through the 
bypass tray, wipe the surface of the paper feed roller with a soft, clean cloth dampened with 
alcohol or water.
Do not spray flammable cleaner gas. Gas from the spray may come in contact with the internal 
electrical components or hot parts of the fusing unit, creating a risk of fire or electrical shock.
(A)
Warning
Example of dirty print image 
Black linesWhite lines
Paper feed roller
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TROUBLESHOOTING AND MAINTENANCE
CLEANING THE TRANSFER CHARGER
If white or black lines appear in copies or the image is blotchy, the transfer charger may be dirty. Follow the steps 
below to clean the charger.
1Turn the power switch off.
2Open the bypass tray and the side 
cover.
3While lifting the handle, gently pull out 
tray 1.
4Take out the charger cleaner.
5Place the charger cleaner on the 
transfer charger and gently slide the 
cleaner in the direction indicated by 
the arrow two or three times.
If the sheet metal on the 
transfer charger is smudged 
with toner, wipe it with a soft, 
clean cloth.
6Return the charger cleaner to its 
original position.
7Close the tray and side cover.
8Turn the power switch to the ON 
position.
Charger 
cleaner
Slide the charger cleaner from one end to 
the other end along the groove of the 
transfer charger. If the cleaner is stopped it 
reaches the other end or if the direction of 
movement is reversed, smudges may 
appear on copies.Note
Charger 
cleaner
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