Telrad Digital Avanti 3020 And Avanti 3015D Telephone Sets User Guide

Avanti 3020 and 3015D telephone sets 5
GENERAL FUNCTION KEYS
There are some keys whose functions are fixed:
WHAT CAN YOU DO WITH IMAGEN?
IMAGEN
 enables you to perform the followin
g functions:
• receive messa
ges;
• view your messa
ge listing on screen
• leave messa
ges for other subscribers;
• leave messa
ges for a group of subscribers;
• record your telephone conversations;
• screen incomin
g calls;
• store messa
ges intended for future delivery;
• have a messa
ge header (date and time that a message...

6 Avanti 3020 and 3015D telephone sets
ACCESSING IMAGEN
The IMAGEN
 External Main Menu (below) is played to 
external callers dialin
g in to the IMAGEN
 system. You can 
access this menu from outside the system by dialin
g the 
IMAGEN
 telephone number, 
given to you by the system 
administrator.
You hear the followin
g options:
If you are callin
g from inside the system, simply dial the 
IMAGEN
 access code, 
given to you by the system admin-
istrator.
NOTE
If you use a non-tone dial telephone to dial...

Avanti 3020 and 3015D telephone sets 7
If a caller from outside the system dials an extension that is 
busy or doesnt answer, IMAGEN
 responds with the follow-
in
g options:
Your system may be pro
grammed differently, and you may 
not have the option of waitin
g for the extension, or you may 
be prompted to leave a messa
ge immediately.
You can choose from a variety of alternative pro
grammable 
Automated Attendant service approaches, as described in 
detail in PROGRAMMING AUTOMATED ATTENDANT 
SERVICE...

8 Avanti 3020 and 3015D telephone sets
GETTING STARTED 
WITH YOUR MAILBOX
ENTERING YOUR MAILBOX
Yo u  
generally enter your mailbox from your own extension, 
usin
g the IMAGEN access code that the system adminis-
trator has defined. However, you can also enter your mail-
box from any standard tone dial telephone. For example, if 
you are at home and want to listen to the messa
ges you 
received at the office, you can dial the IMAGEN telephone 
number and then enter your mailbox.
To enter your mailbox...

Avanti 3020 and 3015D telephone sets 9
3. Enter your password;
you receive the MAILBOX Menu for your set.   
*You hear this option only if there are deleted messages which may still
be recovered.
**You hear this option onl
y if there are future delivery messages waiting 
in your mailbox.
Avanti 3020
To view the visual list of messages{VISUAL LST}
To listen to your new messages{NEW MSGS}[1]
To record a group message{MSG FOR GR}[5]
To listen to your all messages[6]
To leave a message for another...

10 Avanti 3020 and 3015D telephone sets
To enter your mailbox from another extension
within the system
1. Dial the IMAGEN
 access code; 
you receive the internal Main Menu (see above).
2. Dial [#]
 and your mailbox number; 
you are asked to enter your password.
3. Enter your password; 
you receive the MAILBOX Menu.
To enter your mailbox from a telephone outside
 the system
1. Dial the IMAGEN
 telephone number; 
you receive the external MAIN Menu.
2. Dial [#]
 and your mailbox number; 
you are asked to...

Avanti 3020 and 3015D telephone sets 11
2. Press {YOUR NAME} or [3]
; 
you receive the PERSONAL GREETINGS RECORD 
Menu.
3. Press 
{RECORD NEW} or [5]
, and wait for the tone 
before sayin
g your name.
While you are recordin
g either your name or personal 
greetings, the {ADD TIME} and {END OF MSG} soft-
keys appear on the screen. Unless your system is pro-
grammed differently, you have four minutes to finish 
recordin
g, but can add another minute each time you 
press 
{ADD TIME}. 
4. When you finish...

12 Avanti 3020 and 3015D telephone sets
To record your personal greetings
You record your various personal 
greetings in the same 
way that you record your name. The only difference is that 
you select [1]
, [2]
, [4]
 or [5]
 from the PERSONAL GREET-
INGS Menu in step 2 above, dependin
g upon the type of 
greeting you want to record. There is no other difference in 
the procedure.
• Callers hear your personal 
mailbox greeting when you 
dont answer your rin
ging telephone, when it is in the 
Do Not...

Avanti 3020 and 3015D telephone sets 13
3. Press [4]
; 
you receive the MAILBOX OPTIONS Menu:
4. Press [5]
; 
you are asked to enter your new password.Enter your 
new password (up to 12 di
gits) followed by [#]
;
or
dial [#]
 to cancel your current password (see the NOTE
 
below). 
You now have the followin
g options:
5. Press
 {CONFIRM} or {CANCEL}; 
the new password is either confirmed or canceled and 
you return to the Mailbox Options Menu.
NOTE
If, in Step 5, you dialed [#]
 (and then you pressed...

14 Avanti 3020 and 3015D telephone sets
LEAVING MESSAGES
LEAVING ORDINARY MESSAGES
You can leave a messa
ge from inside or outside of your 
mailbox. 
To leave a message
1. From outside
 your mailbox, dial the IMAGEN
 access 
code; you receive the IMAGEN MAIN Menu:
or
From inside
 your mailbox -- dial [
*]
 to move backwards 
throu
gh the menu options, until you receive MAILBOX 
Menu:
To leave a message{LEAVE MSG}[2]
To enter a mailbox{ENTER MBOX}[#]
To enter your mailbox{YOUR MBOX}[#][#]
To request...