Xerox WorkCentre 3045 Service Manual
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Page 111
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-57Error Troubleshooting IP ROM Check Error Checksum error occurred in the main program ROM. Applicable Error • 016-315 IP ROM Check Error‘ • 016-317 IP ROM Check Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.2.8 (3010/3040) ■IP Board, PL7.3.3 (3045) ■MCU Board,...
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2-58 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Fa x M e m o r y A l l o c a t i o n E r ro r DRAM memory allocation error is detected. Applicable Error • 016-372: Fax Memory Allocation Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.3.3 ■MCU Board, PL7.1.3 ■“Map 3 - IP Board” on page...
Page 113
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-59Error Troubleshooting Firmware Errors The firmware download to the printer failed. Applicable Error • 016-500: Erase Flash Error • 016-501: Write Flash Error • 016-502: Verify Flash Error • 116-315: RAM Error • 116-317: Controller Error • 116-324: Controller Error • 116-326: NVRAM Error • 116-343: ASIC Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe...
Page 114
2-60 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Email Errors An email error is detected. Applicable Error • 016-503: SMTP Error • 016-504: POP Error • 016-506: SMTP Login Error • 016-507: SMTP Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.3.3 ■MCU Board, PL7.1.3 ■“Map 3 - IP Board” on...
Page 115
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-61Error Troubleshooting Memory Overflow The print job size exceeded memory. Applicable Error • 016-718: Memory Overflow Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.2.8 (3010/3040) ■IP Board, PL7.3.3 (3045) ■MCU Board, PL7.1.3 ■“Map 3 - IP Board” on page 7-8 ■“IP Board”...
Page 116
2-62 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Decode Error A decode error is detected. Applicable Error • 016-719: Decode Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.2.8 (3010/3040) ■IP Board, PL7.3.3 (3045) ■MCU Board, PL7.1.3 ■“Map 3 - IP Board” on page 7-8 ■“IP Board” on page...
Page 117
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-63Error Troubleshooting Download Errors The system firmware file is corrupt or communications to the printer failed. Applicable Error • 016-737: Download ID Error • 016-741: Download Range Error • 016-742: Download header Error • 016-743: Download Checksum Error • 016-744: Download Format Error • 016-745: Download Protect Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o...
Page 118
2-64 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting PDL/PJL Error There is something in the job that cannot be resolved by the driver. Applicable Error • 016-720: PDL Request • 016-749: PJL request Initial Actions • Cycle printer power. • Install the latest print driver. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.3.3 ■MCU Board,...
Page 119
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-65Error Troubleshooting Email Errors An email error is detected. Applicable Error • 016-720: PDL Error • 016-764: Connect Error • 016-766: SMTP Error • 016-767: Email Address Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■IP Board, PL7.3.3 ■MCU Board, PL7.1.3 ■“Map 3 - IP Board” on...
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2-66 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting USB Memory Removal Error USB memory is removed while memory reading job is being executed. Applicable Error • 016-791: USB Memory Removal Error • 016-795: File Format Error • 016-797: File Read Error Initial Actions • Cycle printer power. • If the problem persists, use the following procedure. Tro u b l e s h o ot i n g Re fe re n c e Ta b l e Applicable Parts Wiring and Plug/Jack Map References ■Front USB...