Xerox WorkCentre 3045 Service Manual
Here you can view all the pages of manual Xerox WorkCentre 3045 Service Manual. The Xerox manuals for Printer are available online for free. You can easily download all the documents as PDF.
Page 61
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-7Error Troubleshooting Servicing Instructions The service checklist below is an overview of the path a service technician should take when servicing the printer. Step 1: Identify the Problem 1. Verify the reported problem does exist. 2. Check for any error codes and write them down. 3. Print normal customer prints and service test prints. 4. Make note of any print-quality problems in the test prints. 5. Make note of any mechanical or...
Page 62
2-8 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Error Messages and Troubleshooting Procedures Error messages generated by the printer’s operating system are the lead-in to the troubleshooting procedures that follow in subsequent pages. This section correlates the output of the printer’s diagnostic aids and provides the troubleshooting procedures to locate and correct the reported errors. Error Message Abbreviations Due to limited display space, some error...
Page 63
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-9Error Troubleshooting Error History Report The Error History Report provides a list of error messages and codes relating to jams and system errors. The Error History page contains two types of history information. • System Fail History contains: Date, Time, Chain-Link code, and Error Information. • Paper Jam History contains: Date, Time, Chain-Link code and Paper Jam Type. Printing the Error History Report with the Printer Settings...
Page 64
2-10 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Phaser 3010/3040 Error Codes The Phaser 3010/3040 Error Message Summary table lists possible errors, along with the corresponding code, and page reference for the corrective procedure. • The Code column lists the code associated with the error. • The Error Message column shows the error history message when the error occurs during normal operation. • The Error Description column describes the error. • The Go...
Page 65
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-11Error Troubleshooting 016 744 016-744 Format Error Invalid Data Press OkDownload Format Error Invalid code to be downloaded.Check USB or network cable connection. If the error persists, go to page 2-63. 016 745 Format Error Invalid Data Press OkDownload Format Error Invalid code to be downloaded.Check USB or network cable connection. If the error persists, go to page 2-63. 016 749 016-749 PJL Request Data Violation Press...
Page 66
2-12 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting 075 100 075-100 Paper Jam Jam at Feed Open Rear Cover and Remove PaperNo Paper/Jam Tray is out of paper, or Regi sensor is not turned ON within the specified time.Set to match Tray or remove the jam. If the error persists, go to page 2-96. 075 921 075-921 Insert Output to Tray Press Ok to Continue PrintingInsert Output to Tray The sheet on which to print an odd- numbered page has not been loaded in...
Page 67
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-13Error Troubleshooting 092 651 092-651 Restart Printer Contact Support If Message ReturnsCTD (ADC) sensor error2-106 092 661 092-661 Restart Printer Contact Support If Message ReturnsEnvironment Sensor Error The Environment Sensor detected a temperature anomaly2-107 093 426 093-426 Toner Cartridge is Close to LifeToner Cartridge Life Wa rn in g The Toner Cartridge is approaching the replacement timeInstall a new Toner Cartridge...
Page 68
2-14 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting 116 355 116-355 Restart Printer Contact Support If Message ReturnESS Network Fatal Error. Error during the on- board network check.2-113 117 331 117-331 Restart Printer Contact Support If Message ReturnESS-related error 2-114 117 332 117-332 Restart Printer Contact Support If Message ReturnESS-related error 2-114 117 333 117-333 Restart Printer Contact Support If Message ReturnESS-related error 2-114 117 334...
Page 69
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-15Error Troubleshooting WorkCentre 3045 Error Codes The WorkCentre 3045 Error Message Summary table lists possible errors, along with the corresponding code, and page reference for the corrective procedure. • The Code column lists the code associated with the error. • The Error Message LCD column shows the message as it appears on the LCD when the error occurs during normal operation. • The Error Description column describes the error....
Page 70
2-16 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting 016-718 Memory Full 016-718 Printer Job too LargeOut of Memory 2-61 016-719 Decode Error 016-719 Printer Job FailureDecode Error 2-62 016-720 PDL Request 016-720 Printer Data ViolationPDL Error 2-64 016-744 Format Error 016-744 System Invalid DataChecksum Error 2-63 016-745 Format Error 016-745 System Invalid DataHeader Error 2-63 016-749 PJL Request 016-749 Printer Data ViolationPJL Request Error 2-64...