Xerox WorkCentre 3045 Service Manual

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-37Error Troubleshooting
Phaser 3010/3040 Motor Test Procedures
These tests check whether the Digital Output (DO) components (motor s and 
solenoid) operate. When the interlock is opened during a Motor Test the 
component stops. 
When a paper jam or PQ problem occurs, or an error message or code is displayed, 
these test help to pinpoint the faulty part. Before executing the test, examine the 
details of the jam, PQ problem, or error, and...

2-38 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Error Troubleshooting
Main Motor
1. Enter CE Diagnostics (page A-2).
2. Run the Main Motor (Full) test.
3. Check that the Exit Roller rotates.
4. Press the Cancel button to stop the test.
s3040-171 

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-39Error Troubleshooting
Feed Solenoid
The Feed Roller rotates when the Main Motor (FULL) and the Feed Solenoid tests 
are executed simultaneously.
1. Enter CE Diagnostics (page A-2).
2. Remove the Bypass Tray.
3. Run the Main Motor Full and Feed Solenoid tests.
4. Check that the Feed Roller rotates.
5. Press the Cancel button to stop the Feed Solenoid test.
6. Press Cancel to stop the motor test.
7. Replace the Bypass Tray. 
s3040-170...

2-40 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Error Troubleshooting
WorkCentre 3045 Sensor Test Procedures
The following Digital Input procedures test each print engine sensor using Service 
Diagnostics. When a paper jam occurs, or an error message or code is displayed, 
execute these tests to isolate the problem.
•Exit Sensor
• Registration Sensor
• Rear Door Interlock Switch
•K CRUM
Note
Pressing the Cancel button stops the sensor tests. Press the Back button to go 
back to...

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-41Error Troubleshooting
Toner Cartridge CRUM
1. Enter Service Diagnostics (page 2-24).
2. Open the Front Door.
3. Use the Up and Down Arrow buttons to select Printer > IOT Diag > DI-3.
4. Check sensor function by removing and replacing the Toner Cartridge.
5. Confirm the number shown on the display increases each time the toner 
cartridge is removed.
6. Press the Stop button to stop the test.
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2-42 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Error Troubleshooting
Exit Sensor
1. Enter Service Diagnostics (page 2-24).
2. Use the Up and Down Arrow buttons to select Printer > IOT Diag > DI-4.
3. Operate the actuator to check sensor function.
4. Confirm the number shown on the display increases every time the actuator is 
operated.
5. Press the Stop button to stop the test.
Paper Actuator Exit Sensor
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Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-43Error Troubleshooting
Registration Sensor
1. Enter Service Diagnostics (page 2-24).
2. Open the Rear Door.
3. Use the Up and Down Arrow buttons to select Printer > IOT Diag > DI-5.
4. Operate the actuator to check sensor function.
5. Confirm the number shown on the display increases every time the actuator is 
operated.
6. Press the Stop button to stop the test.
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Actuator
Registration Sensor 

2-44 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Error Troubleshooting
Rear Door Interlock
1. Enter Service Diagnostics (page 2-24).
2. Use the Up and Down Arrow buttons to select Printer > IOT Diag > Digital 
Input > DI-7.
3. Open and close the Rear Door to actuate the switch.
4. Confirm the number shown on the display increases every time the actuator is 
operated.
5. Press the Stop button to stop the test.
6. Close the Rear Door.
s3040-159 

Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-45Error Troubleshooting
WorkCentre 3045 Motor Test Procedures
These tests check whether the Digital Output (DO) components (motors, clutch, 
and solenoids) operate. When the interlock is opened during a Motor Test the 
component stops. 
When a paper jam or PQ problem occurs, or an error message or code is displayed, 
these tests help to pinpoint the faulty part. Before executing the test, examine the 
details of the jam, print quality...

2-46 Xerox  Internal  Use  Only Phaser 3010/3040/WorkCentre 3045 Service  Error Troubleshooting
Main Motor
Caution
Run the for 10 seconds or longer may cause damage to the printer.
1. Enter Service Diagnostics (page 2-24).
2. Use the Up and Down Arrow buttons to select Printer > IOT Diag > Digital 
Output > DO-1.
3. Check that the Exit Roller rotates.
4. Press the Stop button to stop the test.
Exit Roller
s3040-161