Xerox Workcentre 5020 B Manual

							Replacing Consumables 
Xerox WorkCentre 5016/5020 User Guide 111
Checking the status of consumables
If the Drum Cartridge needs to be replaced in the near future, or toner levels fall below 
a certain threshold, the respective indicators on the Machine Diagram (mimic) light up. 
If the Drum Cartridge needs to be replaced immediately, or the toner has run out, 
respective error codes appear on the Display.
For more information on the Machine Diagram (mimic), refer to Machine Diagram (mimic) (P.90).
Adding Toner to the Drum Cartridge
The machine comes with one toner bottle. When the remaining toner becomes low, the 
Toner indicator on the Machine Diagram (mimic) lights up. Order a new bottle of toner.
When the toner runs out in the Drum Cartridge, the error code [J1] appears in the 
Display, the Toner indicator flashes, and the machine stops. Add a new bottle of toner 
to the Drum Cartridge.
* The page yield after the Toner indicator on the Machine Diagram (mimic) lights up is for when A4 
LEF paper is used. The value is an estimate and varies depending on the conditions such as the print 
contents, dot coverage (area coverage), paper size, paper type, copy/print density, output image type, 
and the machine usage environment.
Important • When the remaining toner becomes low, the machine may stop during printing to display 
the error code. If this happens, add toner to continue copying or printing.
Error CodeMachine Diagram
(mimic)Description/Remedy
- Lights up The remaining toner is low. Prepare a new 
bottle of toner.
Note •After the Toner indicator on the 
Machine Diagram (mimic) lights up, 
the machine allows you to copy/print 
approximately 100 pages.*
J1 Flashes Toner ran out. Add toner. 
						

							Replacing Consumables 
Xerox WorkCentre 5016/5020 User Guide 112
The following procedure describes how to add toner to the Drum Cartridge.
1.Make sure that the machine is not 
processing a job, and then open the 
Front Cover.
2.Pull up the Left Side Cover Latch to 
open the Left Side Cover.
3.Lightly press the orange tab to unlock 
the Drum Cartridge.
WARNING
• Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner 
for the spills.
CAUTION
• Keep the Toner Bottle out of the reach of children. If a child accidentally swallows 
toner, spit it out, rinse mouth with water, drink water and consult a physician 
immediately.
• When adding toner to the Drum Cartridge, be careful not to spill the toner. In case 
of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as 
inhalation.
• If toner spills onto your skin or clothing, wash it off with soap and water.
• If you get toner particles in your eyes, wash it out with plenty of water for at least 
15 minutes until irritation is gone. Consult a physician if necessary.
• If you inhale toner particles, move to a fresh air location and rinse your mouth with 
water.
• If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water 
and consult a physician immediately. 
						

							Replacing Consumables 
Xerox WorkCentre 5016/5020 User Guide 113
4.Pull the Drum Cartridge out halfway.
Important • Do not touch the drum (blue roller) 
when pulling out the Drum 
Cartridge.
5.Take a new toner bottle out of the box.
6.Shake the toner bottle well about 15 
times. 
7.Position the toner bottle into the 
opening on the Drum Cartridge, and 
align the orange arrow of the toner 
bottle with that of the Drum Cartridge.
8.Turn the toner bottle around in a 
clockwise direction once, and align the 
two orange arrows again.
9.Gently tap the toner bottle several 
times to allow toner to be poured into 
the Drum Cartridge.
Wait for 20 seconds, and tap it several 
times to make sure that the toner bottle 
has been emptied completely. 
Important • Do not squeeze the toner bottle.
•Do not fill the Drum Cartridge with 
more than a single bottle of toner at 
a time. 
						

							Replacing Consumables 
Xerox WorkCentre 5016/5020 User Guide 114
10.Turn the toner bottle around in a 
counter-clockwise direction until the 
two orange arrows are aligned, and 
remove the toner bottle from the Drum 
Cartridge.
Note • Follow the instruction given on the 
packaging for recycling the empty 
toner bottle.
11 .Push in the Drum Cartridge until it locks into position.
12.Close the Left Side Cover and the Front Cover. 
Replacing the Drum Cartridge
The machine comes with a Drum Cartridge. The machine will alert by lighting up or 
flashing the Drum Cartridge indicator on the Machine Diagram (mimic) before the Drum 
Cartridge reaches the end of its life. Follow the instructions to order and replace with a 
new Drum Cartridge. The machine will stop when the Drum Cartridge ends its life.
* Based on the following conditions: (1) 1-sided copying (not printing), (2) average number of pages 
copied at a time: 4 pages, (3) paper size: A4 LEF, (4) paper tray: Tray 1, (5) output tray: Output Tray. 
This value is an estimate and will also be affected by other machine-usage conditions, such as how 
often the machine is switched on and off. The degradation of image quality may occur even before the 
machine stops when the Drum Cartridge reaches the end of its life.
Important • The use of Drum Cartridges that are not recommended by Xerox may impair quality and 
performance of the machine. Use only Drum Cartridges specifically recommended by 
Xerox.
Note • Do not expose Drum Cartridges to direct sunlight or strong indoor fluorescent light. Do not 
touch or scratch the surface of the Drum Cartridge. Doing so may lower print quality.
• Replace the Drum Cartridge while the machine is switched on. 
Error CodeMachine Diagram
(mimic)Description/Remedy
- Lights up The Drum Cartridge is near the end of its life. Prepare 
a new Drum Cartridge for replacement.
Note •After the Drum Cartridge indicator on the 
Machine Diagram (mimic) lights up, the 
machine allows you to copy/print approximately 
5,000 pages.*
J6 Flashes The Drum Cartridge is at the end of its life. It needs to 
be replaced with a new Drum Cartridge. 
						

							Replacing Consumables 
Xerox WorkCentre 5016/5020 User Guide 115
The following procedure describes how to replace the Drum Cartridge.
1.Make sure that the machine is not 
processing a job, and then open the 
Front Cover.
2.Open the Left Side Cover.
3.Lightly press the orange tab to unlock 
the Drum Cartridge.
4.Pull out the Drum Cartridge carefully.
Important • Do not touch the drum (blue roller) 
when pulling out the Drum 
Cartridge.
5.Take a new Drum Cartridge out of the 
box, and remove the packaging.
6.Insert a new Drum Cartridge halfway.
7.Add toner.
For information on how to add toner, refer to Adding Toner to the Drum Cartridge (P.111).
Important • A bottle of toner must be purchased separately when replacing the Drum Cartridge.
8.Push the Drum Cartridge in until it locks into position.
9.Close the Left Side Cover and the Front Cover.  
						

							Cleaning the Machine 
Xerox WorkCentre 5016/5020 User Guide 116
Cleaning the Machine
The cleaning instructions are specific to each part of the machine, such as the machine 
exterior, Document Cover, Document Glass, Film, Constant Velocity Transport Glass, 
Document Feeder Roller, and Corotron Wire.
This section describes how to clean each component of the machine.
Cleaning the Exterior
The following describes how to clean the exterior of the machine.
Important • Always switch off the power to the machine, and unplug the power cord before cleaning 
any part of the machine. Cleaning the machine with the power on may cause an electric 
shock.
• Do not use any volatile liquids on the machine such as benzene and paint thinner, or insect 
repellent as these may discolor, deform, or crack the machine exterior.
• Cleaning the machine with an excessive amount of water may cause the machine to 
malfunction, or damage documents being copied.
1.Wipe the exterior with a soft cloth 
moistened with water.
Important • Do not use cleaning agents other 
than water or neutral detergent.
Note • If dirt does not come off easily, 
gently wipe it with a soft cloth 
moistened with a small amount of 
neutral detergent.
2.Wipe off any excess water with a soft 
cloth.
Cleaning the Document Cover and Document Glass
If the Document Cover and Document Glass are dirty, streaks or smears may appear 
on copies, or the machine may not properly detect the size of the original documents.
The following procedure describes how to clean the Document Cover and the 
Document Glass.
Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint 
or coating on plastic parts.
• Cleaning the machine with an excessive amount of water may cause the machine to 
malfunction, or damage documents being copied.
1.Wipe the Document Cover with a soft 
cloth moistened with water to remove 
any dirt and then wipe it with a soft, dry 
cloth.
Important • Do not use cleaning agents other 
than water or neutral detergent.
Note • If dirt does not come off easily, 
gently wipe it with a soft cloth 
moistened with a small amount of 
neutral detergent.
2.Wipe the Document Glass with a soft 
cloth moistened with water, and then wipe it with a dry cloth.
Important • Do not use cleaning agents other than water or neutral detergent.
Document 
Cover
Document 
Glass 
						

							Cleaning the Machine 
Xerox WorkCentre 5016/5020 User Guide 117
Note • If dirt does not come off easily, gently wipe it with a soft cloth moistened with a small 
amount of neutral detergent.
Cleaning the Film and Constant Velocity Transport Glass
If the Film and Constant Velocity Transport Glass are dirty, streaks or smears may 
appear on copies, and the machine may not properly detect the size of the original 
documents. To ensure clean copies at all times, clean the Film and Constant Velocity 
Transport Glass about once a month.
The following procedure describes how to clean the Film and Constant Velocity 
Transport Glass.
Important • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint 
or coating on plastic parts.
• Cleaning the machine with an excessive amount of water may cause the machine to 
malfunction, or damage documents being copied.
1.Wipe the Film with a soft cloth 
moistened with water, and then wipe it 
with a dry cloth.
Important • The Film can be damaged easily. 
Do not clean the Film with an 
excessive force.
•Do not use cleaning agents other 
than water or neutral detergent.
Note • If dirt does not come off easily, 
gently wipe it with a soft cloth 
moistened with a small amount of 
neutral detergent.
2.Wipe the Constant Velocity Transport Glass with a soft cloth moistened with water, 
and then wipe it with a dry cloth.
Important • Do not use cleaning agents other than water or neutral detergent.
Note • If dirt does not come off easily, gently wipe it with a soft cloth moistened with a small 
amount of neutral detergent.
Cleaning the Document Feeder Roller
If the Document Feeder Roller is dirty, streaks or smears may appear on the output 
copies, and may also result in paper jams. To ensure clean copies at all times, clean 
the Document Feeder Roller about once a month.
The following procedure describes how to clean the Document Feeder Roller.
Important • Do not use benzene, paint thinner, or other organic solvents. Doing so may damage paint 
or coating on plastic parts.
• Cleaning the machine with an excessive amount of water may cause the machine to 
malfunction, or damage documents being copied.
1.Pull up the latch to open the Document 
Feeder Cover completely.
Film
Constant
Velocity
Transport
Glass 
						

							Cleaning the Machine 
Xerox WorkCentre 5016/5020 User Guide 118
2.Turn the Document Feeder Roller to 
clean it with a soft cloth moistened with 
water.
Important • Do not use cleaning agents other 
than water or neutral detergent.
•Use a firmly wrung cloth to avoid 
water drops from falling onto the 
machine. If water gets into the 
machine, it may cause the machine 
malfunction.
Note • If dirt does not come off easily, 
gently wipe it with a soft cloth moistened with a small amount of neutral detergent.
3.Close the Document Feeder Cover until it clicks into place.
Cleaning the Corotron Wire
If any streaks, black lines, or smears appear on the output copies, cleaning the 
Corotron Wire may help resolve the problem. The following procedure describes how 
to clean the Corotron Wire.
1.Open the Front Cover.
2.Pull the Corotron Wire back and forth 
several times.
3.Close the Front Cover. 
						

							Xerox WorkCentre 5016/5020 User Guide 119
11 Appendix
This chapter provides the machine specifications, system settings menu list, optional 
accessory list.
Specifications
This section lists the main specifications of the machine. Note that the specifications 
and the appearance of the product may change without prior notice.
Copy Feature Specifications
Type Console
Copying method Laser Xerography
Scan resolution 600 x 600 dpi (23.6 x 23.6 dots/mm)
Output resolution 600 x 600 dpi (23.6 x 23.6 dots/mm) 
Gradation 256 levels
Warm-up time 27 seconds or less (at 22°C room temperature)
Copy document The maximum size is 297 x 432 mm (A3, 11 x 17) for both sheets 
and books
Development method Dry development (single component)
Document table type Fixed
Photosensitive type OPC
Fusing system Heat roller
Scanning method Flatbed scanning using CCD image sensor 
Copy paper size [Trays 1 - 2]
Maximum : A3 SEF (297 x 420 mm), 11 x 17 SEF (279 x 432 
mm)
Minimum : A5 SEF (148 x 210 mm)
[Bypass Tray]
Maximum : A3 SEF (297 x 420 mm), 11 x 17 SEF (279 x 432 
mm)
Minimum : A5 SEF (148 x 210 mm)
Non-standard size: X direction 182 to 432 mm
Y direction 140 to 297 mm
Image loss width: Leading edge 4 mm or less, trailing edge 4 mm 
or less, and top/front 4 mm or less. 
Copy paper weight Tray 1  : 60 - 90g/m
2
Tray 2  : 60 - 90g/m2
Bypass Tray  : 60 - 110g/m2 
						

							Specifications 
Xerox WorkCentre 5016/5020 User Guide 120
First copy output time
Important
•The values may vary 
depending on the 
machine configuration.
7.5 seconds*
*: When using A4 LEF or 8.5 x 11” LEF, zoom ratio 100%, 
Document Glass, Tray 1, and 1 sided.
Magnification Size-for-Size 1:1
±0.7%
Preset %
    Inch 1:0.500, 1:0.640, 1:0.785, 1:1.294, 1:2.000
    Metric 1:0.500, 1:0.707, 1:0.820, 1:1.414, 1:2.000
Variable % 1:0.5-1:2.00 (1% increments)
Continuous copy speed
Important
•The speed may be 
reduced due to image 
quality adjustment.
•The performance may be 
reduced depending on 
the paper type.
WorkCentre 5016
• Tray 1 - 2 : Continuous 1-sided copy/100% zoom ratio
B5 LEF, A4 LEF : 16 sheets/minute
B5 SEF, A4 SEF : 12 sheets/minute
B4 SEF : 9 sheets/minute
A3 SEF : 9 sheets/minute
• Bypass Tray
*: Continuous 1-sided copy/100% zoom ratio
B5 LEF, A4 LEF : 9 sheets/minute
B5 SEF, A4 SEF : 9 sheets/minute
B4 SEF : 9 sheets/minute
A3 SEF : 9 sheets/minute
WorkCentre 5020/B
• Tray 1 - 2 : Continuous 1-sided copy/100% zoom ratio
B5 LEF, A4 LEF : 20 sheets/minute
B5 SEF, A4 SEF : 15 sheets/minute
B4 SEF : 10 sheets/minute
A3 SEF : 10 sheets/minute
• Bypass Tray
*: Continuous 1-sided copy/100% zoom ratio
B5 LEF, A4 LEF : 10 sheets/minute
B5 SEF, A4 SEF : 10 sheets/minute
B4 SEF : 10 sheets/minute
A3 SEF : 10 sheets/minute
WorkCentre 5020/DB
• Tray 1 - 2 : Continuous 1-sided copy/100% zoom ratio
B5 LEF, A4 LEF : 20 sheets/minute
B5 SEF, A4 SEF : 15 sheets/minute
B4 SEF : 10 sheets/minute
A3 SEF : 10 sheets/minute
• Bypass Tray
*: Continuous 1-sided copy/100% zoom ratio
B5 LEF, A4 LEF : 10 sheets/minute
B5 SEF, A4 SEF : 10 sheets/minute
B4 SEF : 10 sheets/minute
A3 SEF : 10 sheets/minute
Paper feed method/
capacity
250 sheets (Tray 1) + 500 sheets (Tray 2) + 50 sheets (Bypass 
Tray)
Maximum paper feed capacity: 800 sheets
Important •When using Xerox P paper.
Continuous copy pages 99 pages
Note •The machine may pause temporarily to perform image 
stabilization.
Output Tray capacity Output Tray : Approx. 250 sheets (A4)*
Important •When using Xerox P paper.
Power source 110 - 127 V, 220 - 240 V AC