Xerox Workcentre 5020 B Manual

							Safety Notes 
Xerox WorkCentre 5016/5020 User Guide 11
Operational Safety Information
To ensure the continued safe operation of your Xerox equipment, follow these safety 
guidelines at all times.
Do These:
• Always connect equipment to a correctly grounded power outlet. If in doubt, have 
the outlet checked by a qualified electrician.
• This equipment must be connected to a protective earth circuit.
This equipment is supplied with a plug that has a protective earth pin. This plug will 
fit only into an earthed electrical outlet. This is a safety feature. To avoid risk of 
electric shock, contact your electrician to replace the electrical outlet if you are 
unable to insert the plug into it. Never use a plug that lacks an earth connection 
terminal to connect the product to an electrical outlet.
• Always follow all warnings and instructions that are marked on or supplied with the 
equipment.
• Always locate the equipment in an area that has adequate ventilation, and space for 
servicing. See installation instructions for minimum dimensions.
• Always use materials and supplies specifically designed for your Xerox equipment. 
Use of unsuitable materials may result in poor performance.
• Always unplug this equipment from the electrical outlet before cleaning.
Do Not Do These:
• Never use a plug that lacks an earth connection terminal to connect the product to 
an electrical outlet.
• Never attempt any maintenance procedures that are not specifically described in the 
customer documentation.
• This equipment should not be placed in a built-in unit unless proper ventilation is 
provided. Please contact your authorized local dealer for further information.
• Never remove covers or guards that are fastened with screws. There are no 
operator serviceable areas within these covers.
• Never locate the equipment near a radiator or any other heat source.
• Never push objects of any kind into the ventilation openings.
• Never override or “cheat” any of the electrical or mechanical interlock devices.
• Never operate the equipment if you notice unusual noises or odors. Disconnect the 
power cord from the electrical outlet and contact your local Xerox Service 
Representative or Service Provider immediately.
Maintenance Information
Do not attempt any maintenance procedures that are not specifically described in the 
customer documentation supplied with your machine.
• Do not use aerosol cleaners. The use of cleaners that are not approved may cause 
poor performance of the equipment, and could create a dangerous condition.
• Use supplies and cleaning materials only as directed in the customer 
documentation. Keep all these materials out of the reach of children. 
						

							Safety Notes 
Xerox WorkCentre 5016/5020 User Guide 12
• Do not remove covers or guards that are fastened with screws. There are no parts 
behind these covers that you can maintain or service.
• Do not perform any maintenance procedures unless you have been trained to do 
them by an authorized local dealer or unless a procedure is specifically described in 
the user manuals.
Ozone Information
This product produces ozone during normal operation. The ozone produced is heavier 
than air and is dependent on copy volume. Install the system in a well-ventilated room.
If you need additional information about ozone, please request the Xerox publication 
Facts About Ozone (part number 610P64653) by calling 1-800-828-6571 in the United 
States and Canada. In other markets, please contact your local Xerox representative.
For Consumables
• Store all consumables in accordance with the instructions given on its package or 
container.
• Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for 
the spills.
• Keep the Toner Bottle out of the reach of children. If a child accidentally swallows 
toner, spit it out, rinse mouth with water, drink water and consult a physician 
immediately.
• When adding toner to the Drum Cartridge, be careful not to spill the toner. In case 
of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as 
inhalation.
• If toner spills onto your skin or clothing, wash it off with soap and water.
• If you get toner particles in your eyes, wash it out with plenty of water for at least 15 
minutes until irritation is gone. Consult a physician if necessary.
• If you inhale toner particles, move to a fresh air location and rinse your mouth with 
water.
• If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water 
and consult a physician immediately.
Radio Frequency Emissions (Class A digital device)
European Union
WARNING: In order to allow this equipment to operate in close proximity to 
Industrial, Scientific and Medical (ISM) equipment, the external radiation from 
ISM equipment may have to be limited or special mitigation measures taken.
Changes or modifications to this equipment not specifically approved by the Xerox 
Corporation may void the users authority to operate this equipment.
WARNING: This is a Class A product. In a domestic environment this product 
may cause radio interference in which case the user may be required to take 
adequate measures. 
						

							Regulatory Information 
Xerox WorkCentre 5016/5020 User Guide 13
USA
NOTE: This equipment has been tested and found to comply with the limits for a Class 
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference when the equipment is 
operated in a commercial environment. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed and used in accordance with the 
instruction manual, may cause harmful interference to radio communications. 
Operation of this equipment in a residential area is likely to cause harmful interference 
in which case the user will be required to correct the interference at his own expense.
Changes or modifications to this equipment not specifically approved by the Xerox 
Corporation may void the users authority to operate this equipment.
Product Safety Certification
This product is certified by the following Agency using the Safety standards listed.
This product was manufactured under a registered ISO9001 Quality system.
Regulatory Information
Certifications in Europe (CE)
The CE mark applied to this product, symbolizes XEROXs declaration of conformity 
with the following applicable European Union Directives, as of the dates indicated:
December 12, 2006: Council Directive 2006/95/EC as amended. Approximation of the 
laws of the member states related to low voltage equipment.
December 15, 2004: Council Directive 2004/108/EC as amended. Approximation of the 
laws of the member states related to electromagnetic compatibility.
March 9, 1999 Council Directive 99/5/EC, on radio equipment and telecommunications 
terminal equipment and the mutual recognition of the conformity.
A full declaration of conformity, defining the relevant directives and referenced 
standards, can be obtained from your XEROX Limited representative.
AgencyStandard
TUV Rheinland UL60950-1 1st (2003) (USA/Canada)
CQC IEC60950-1 Edition 1 (2001) 
						

							Environmental Compliance 
Xerox WorkCentre 5016/5020 User Guide 14
Environmental Compliance
USA
ENERGY STAR
As an ENERGY STAR® partner, Xerox Corporation has determined that the basic 
configuration of this product meets the ENERGY STAR guidelines for energy 
efficiency.
The ENERGY STAR and ENERGY STAR MARK are registered United States 
trademarks.
The ENERGY STAR Imaging Equipment Program is a team effort between U.S., 
European Union and Japanese governments and the imaging equipment industry to 
promote energy-efficient copiers, printers, fax, and multifunction machine. Reducing 
product energy consumption helps combat smog, acid rain and long-term changes to 
the climate by decreasing the emissions that result from generating electricity.
Illegal Copies
Copying certain documents may be illegal in your country. Penalties of fine or 
imprisonment may be imposed on those found guilty of making such reproductions.
• Currency notes
• Bank notes and cheques
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or 
accuracy. In case of doubt, contact your legal counsel.
Battery Recycling and Disposal
Dispose of all batteries in accordance with local legislation.
For recovery of scarce resources, Xerox reuses the rechargeable batteries used in this 
product after the product is returned. Those batteries can be reused to make recycle 
materials and energy recovery. 
						

							Product Recycling and Disposal 
Xerox WorkCentre 5016/5020 User Guide 15
Product Recycling and Disposal
All Countries, North America - USA/Canada
Xerox operates a worldwide equipment takeback and reuse/recycle program. Contact 
your Xerox sales representative at (1-800-ASK-XEROX) to determine whether this 
Xerox product is part of the program. For more information about Xerox environmental 
programs, visit www.xerox.com/environment.
If you are managing the disposal of your Xerox product, please note that the product 
contains lamp(s) with mercury, and may contain lead, Perchlorate and other materials 
whose disposal may be regulated due to environmental considerations. The presence 
of these materials is fully consistent with global regulations applicable at the time that 
the product was placed on the market. For recycling and disposal information, contact 
your local authorities. In the United States, you may also refer to the Electronic 
Industries Alliance web site: 
www.eiae.org . 
Perchlorate Material - This product may contain one or more Perchlorate-containing 
devices, such as batteries. Special handling may apply, please see: 
www.dtsc.ca.gov/hazardouswaste/perchlorate.
European Union
WEEE Domestic/Household
Application of this symbol on your equipment is confirmation that you 
should not dispose of the equipment in the normal household waste 
stream. In accordance with European legislation, end of life electrical 
and electronic equipment subject to disposal must be segregated 
from household waste. 
Private households within EU member states may return used electrical and electronic 
equipment to designated collection facilities free of charge. Please contact your local 
disposal authority for information. 
In some member states, when you purchase new equipment, your local retailer may be 
required to take back your old equipment free of charge. Please ask you retailer for 
information. 
Prior to disposal, please contact your local dealer or Xerox representative for end of life 
takeback information.
WEEE Professional/Business
Application of this symbol on your equipment is confirmation that you 
must dispose of this equipment in compliance with agreed national 
procedures. In accordance with European legislation, end of life 
electrical and electronic equipment subject to disposal must be 
managed within agreed procedures.
Private households within EU member states may return used electrical and electronic 
equipment to designated collection facilities free of charge. Please contact your local 
disposal authority for information. 
						

							Xerox WorkCentre 5016/5020 User Guide 16
2 Product Overview
This chapter describes each component of the machine, explains how to switch the 
machine on and off, and provides information on the use of recycled paper.
Machine Components
This section describes machine components and their functions.
Front View
No. Component Function
1 Left Side Cover Open this cover when a paper jam occurs in the machine and when 
replacing consumables. 
For information on how to clear paper jams, refer to Paper Jams (P.102).
For information on how to replace consumables, refer to Replacing 
Consumables (P.110). 
						

							Machine Components 
Xerox WorkCentre 5016/5020 User Guide 17
2 Bypass Tray Load standard size paper and non-standard size paper. It holds special 
media such as thick stock paper or other special media that cannot be 
loaded in Tray 1 or Tray 2.
For more information on the supported paper types and capacity of the Bypass 
Tray, refer to Supported Paper Sizes and Types (P.40).
3 Extension Flap Supports paper that is loaded in the Bypass Tray. Slide out this flap 
before loading paper in the Bypass Tray.
4 Access Cover 1 Open this cover to remove paper jams in and around Tray 1 and Tray 2.
For more information on how to clear paper jams, refer to Paper Jams 
(P.102).
5 Access Cover 2 Open this cover to remove paper jams in and around Tray 2.
Note •The Access Cover 2 is a part of the optional Paper Tray 2.
For more information on how to clear paper jams, refer to Paper Jams 
(P.102).
6 Document Feeder Automatically feeds documents that are loaded to be scanned for a copy 
or a scan job.
Note •The Document Feeder may not be fitted depending on the machine 
model in use.
7 Control Panel Consists of the Display, the Machine Diagram (mimic), buttons and 
indicators.
For more information on the Control Panel, refer to Control Panel (P.20).
8 Output Tray Copies and prints are delivered here, face down.
9 Front Cover Open this cover to replace the Drum Cartridge and to add toner.
10 Left Side Cover Latch Pull up this latch to open the Left Side Cover.
11 Tray 1 Load standard size paper. It holds up to 250 sheets of plain paper. 
For more information on supported paper types and tray capacity, refer to 
Supported Paper Sizes and Types (P.40).
12 Paper Tray 2 (optional) Adds an additional tray that can be used as Tray 2. Load standard size 
paper. It holds up to 500 sheets of plain paper. 
Note •Paper Tray 2 is an optional accessory.
For more information on supported paper types and tray capacity, refer to 
Supported Paper Sizes and Types (P.40).
13 Stand (optional) Elevates and stabilizes the machine for optimum use. The attached 
casters allow you to move the machine easily.
Note •The stand is an optional accessory.
14 USB Interface Connector Connects the USB cable to the machine.
15 Power Cord Connector Connects the power cord to the machine.
16 Power Switch Switches the power to the machine on and off.
No. Component Function 
						

							Machine Components 
Xerox WorkCentre 5016/5020 User Guide 18
Inside View
No. Component Function
17 Document Cover Close this cover when scanning a document on the Document Glass.
18 Document Glass Place a document here, face down.
19 Fuser Unit Fuses toner onto the paper by applying heat and pressure. Do not touch 
this unit. It may become extremely hot.
20 Drum Cartridge Contains toner and photoconductor used to transfer the toner.
21 Duplex Module Copies and prints on both sides of paper.
Note •The Duplex Module may not be fitted depending on the machine 
model in use. 
						

							Machine Components 
Xerox WorkCentre 5016/5020 User Guide 19
Rear View
No. Component Function
22 Data Label Contains the machine information. 
						

							Control Panel 
Xerox WorkCentre 5016/5020 User Guide 20
Control Panel
This section describes Control Panel components and their functions.
Display
Displays the copy quantity, zoom ratio, error 
code, machine status, or numerical values.
 button/indicators
Press this button to switch the Display 
between the copy quantity and the zoom 
ratio. The indicator lights up to show which 
is currently being displayed.
When the machine is in the Paper Setting 
Mode, press this button to scroll through 
paper sizes.
Note • To enter the Paper Setting Mode, hold 
down the  button for 
four seconds. For information on the 
 button, refer to  button (P.23).
 button
Press this button to switch the machine to 
the Copy Mode. The button lights up when 
the machine is ready to process a copy job.
Display
 button
 button