Brother DCP 8045D User Manual
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IMPORTANT INFORMATION 13 - 4 Laser safety This equipment is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the equipment does not produce hazardous laser radiation. Since radiation emitted inside the equipment is completely confined within protective housings and external covers, the laser beam cannot escape from the DCP during any phase of user operation. FDA regulations U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. The following label on the back of the DCP indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States. WARNING Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure.Manufactured: BROTHER CORP. (ASIA) LTD. BROTHER BUJI NAN LING FACTORY Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen, China. This product complies with FDA radiation performance standards, 21 CFR Subchapter J.
13 - 5 IMPORTANT INFORMATION WARNING Changes or modifications not expressly approved by Brother Industries, Ltd. may void the user’s authority to operate the equipment. Internal laser radiation Max. Radiation Power Wave Length Laser Class5 mW 760 - 810 nm Class IIIb (Accordance with 21 CFR Part 1040.10)
IMPORTANT INFORMATION 13 - 6 Important safety instructions 1Read all of these instructions. 2Save them for later reference. 3Follow all warnings and instructions marked on the product. 4Before cleaning, turn off the DCP’s power switch and unplug the power cord from the wall outlet. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5Do not use this product near water. 6Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 7Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided. 8This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, call your dealer or local power company. Use only the power cord supplied with this DCP. 9This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounded plug. 10Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord. 11If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes (USA only). 12Wait until pages have exited the DCP before picking them up.
13 - 7 IMPORTANT INFORMATION 13Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product. Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call: In USA: 1-800-284-4357 or In Canada: 1-877-BROTHER. (See Brother numbers on page i.) 14Unplug this product from the wall outlet and refer servicing to a Brother Authorized Service Center under the following conditions: ■When the power cord is damaged or frayed. ■If liquid has been spilled into the product. ■If the product has been exposed to rain or water. ■If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. ■If the product has been dropped or the cabinet has been damaged. ■If the product exhibits a distinct change in performance, indicating a need for service. 15To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). 16To reduce the risk of fire, electric shock and injury to persons, note the following: ■Do not use this product near appliances that use water, a swimming pool or in a wet basement. ■Use only the power cord indicated in this manual.
IMPORTANT INFORMATION 13 - 8 Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © Copyright 2003 Brother Industries, Ltd. All rights reserved. Windows, Microsoft and Windows NT are registered trademarks of Microsoft in the U.S. and other countries. Macintosh, QuickDraw, iMac and iBook are trademarks or registered trademarks of Apple Computer, Inc. Postscript and Postscript Level 3 are registered trademarks or trademarks of Adobe Systems Incorporated. PaperPort and OmniPage OCR are registered trademarks of ScanSoft, Inc. Presto! PageManager is a registered trademark of NewSoft Technology Corporation. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. All other brand and product names mentioned in this User’s Guide are registered trademarks of their respective companies.
14 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your DCP identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, call the Brother fax back system (USA only). In USA only: 1-800-521-2846 Troubleshooting and routine maintenance IMPORTANT For technical help, you must call the country where you bought the DCP. Calls must be made from within that country. ERROR MESSAGES ERROR MESSAGECAUSE ACTION Change Drum SoonThe drum unit is near the end of its life. Use the drum unit until you have a print quality problem; then replace the drum unit with a new one. The drum counter was not reset. 1. Open the front cover, and then press Clear/Back. 2. Press 1 to reset. Check OriginalThe originals were not inserted or fed properly, or original scanned from ADF was longer than about 36 inches (90cm).See Original jams on page 14-4. Check Paper Check Paper #1 Check Paper #2The DCP is out of paper or paper is not properly loaded in the paper tray. Refill the paper in the paper tray or MP tray. —OR— Remove the paper and load it again. Check Paper MPPaper in the MP tray runs out. Reload paper. (See To load paper or other media in the multi-purpose tray (MP tray) (For DCP-8045D) on page 2-9.) Check Paper Size When you see this error, the paper in the paper tray does not match the paper size you set in Menu, 1, 2. Load the appropriate size paper or change the default Paper Size setting.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 2 Check Scan LockThe scanner lock is locked. Release the scanner lock lever, and then press Stop/Exit. Cooling Down Wait for a whileThe temperature of the drum unit or toner cartridge is too hot. The DCP will pause its current print job and go in to cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the DCP shows Cooling Down, and Wait for a while.You must wait 20 minutes for it to cool. Cover Open Pls Close CoverThe front cover was not completely closed. Close the front cover for the drum unit. DX Lever ErrorThe paper adjustment lever for duplex printing is not correctly set for the paper size.Set the duplex lever to the correct position. (See To use Automatic Duplexing for copy and print operations (For DCP-8045D) on page 2-11.) Face Up OpenThe face-up output tray is open. Please close the face-up out tray. Fuser OpenThe fuser cover is open. Please close the jam clear cover. (See Paper jams on page 14-5.) Machine Error XX DCP has a mechanical problem. Call Brother Customer Service and tell them the Machine Error number. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER No DX TrayYou tried to make duplex printing with duplex cover open.Install the duplex tray correctly. (See Paper is jammed in the duplex tray (For DCP-8045D) on page 14-9.) Out of MemoryYou can’t store data in the memory. (Copy operation in process) Press Stop/Exit and wait until the other operations in process finish and then try again. —OR— Add an optional memory. (See Memory board on page 15-1.) (Printing operation in process) Reduce print resolution. (See Print Quality on page 7-5.) —OR— Add an optional memory. (See Memory board on page 15-1.) ERROR MESSAGES ERROR MESSAGECAUSE ACTION
14 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE Pls Open CoverA page, piece of paper or paper clip, etc. may be jammed inside the DCP.Open the front cover. If you see any jammed paper or other item, gently pull it out, then close the front cover. If the error message remains, open and close the front cover again. If the DCP cannot reset itself and return to the copy setting prompt, it will display Machine Error XX. Please call Brother Customer Service and tell them the Machine Error number: In USA: 1-800-284-4329 In Canada: 1-877-BROTHER Paper JamThe paper is jammed in the DCP. See Paper jams on page 14-5 and Paper is jammed in the duplex tray (For DCP-8045D) on page 14-9. Toner EmptyToner cartridge is not installed. —OR— Toner is used up and printing is not possible.Reinstall the toner cartridge. —OR— Replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 14-24.) Toner LowIf the LCD shows Toner Low, you can still print. But the toner is depleted and the DCP is telling you that the toner will soon run out.Order a new toner cartridge now. ERROR MESSAGES ERROR MESSAGECAUSE ACTION
TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 4 Original jams Based upon where the original is jammed, follow the appropriate set of instructions to remove it. Original is jammed in the top of the ADF unit. 1Take out any paper from the ADF that is not jammed. 2Lift the ADF cover. 3Pull the jammed original out to the right. 4Close the ADF cover. 5Press Stop/Exit. Original is jammed inside the ADF unit. 1Take out any paper from the ADF that is not jammed. 2Lift the document cover. 3Pull the jammed original out to the right. 4Close the document cover. 5Press Stop/Exit. —OR— 1Take the ADF support out of the ADF unit. 2Pull the jammed original out to the right. 3Press Stop/Exit.
14 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper jams To clear paper jams, please follow the steps in this section. WARNING After you have just used the DCP, some parts inside the DCP are extremely hot. When you open the front cover or back output tray of the DCP, never touch the shaded parts shown in the following diagram. Clear the jammed paper as follows. If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the DCP will resume printing automatically. ■If a paper jam occurs when using the optional lower tray unit, check for correct installation of the upper paper tray. ■Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the DCP at one time and reduces paper jams. HOT!HOT! Front view Back view