Canon printer imageCLASS MF4370dn User Manual

							
Before Using the Machine
Documents and Print Media
Registering Destinations in the Address Book
Copying
Fax
Printing
Scanning
Network
Settings from a PC
Maintenance
Troubleshooting
Machine Settings
Appendix
  
  
 
Basic Operation Guide
 
 
 
 Please read this guide before operating this product. 
 After you finish reading this guide, store it in a safe place for future reference. 
   
						

							
i
Manuals for the Machine
 Manuals for the Machine 
    Man uals  f o r t h e M ach in e 
   Manuals for the Machine  
 The manuals for this machine are divided as follows. Please refer to them for detailed information. 
  
Read this manual first.
Starter GuideOverview of Machine Functions
Set Up the Machine to Suit Your Purposes
Set Up the Machine
Make Fax Settings
Set Up Network Connection
Set Up Computers and Software
Appendix
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Read this manual to learn the 
required settings and connections 
before using the machine.
Read this manual next.
Basic Operation GuideBefore Using the Machine
Documents and Print Media
Registering Destinations in the Address Book
Copying
Fax
Printing
Scanning
Network
Settings from a PC
Maintenance
Troubleshooting
Machine Settings
Appendix
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Ô
Ô
Ô
Ô
Ô
Ô
Ô
Ô
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Read this manual to learn 
information about basic operations 
and machine functions.
Read the sections of these manuals that correspond to your intended use.
e-Manual(Located on Manual CD)
Copy/Fax/Print/Scan/Settings from a PC/
Network Settings/Security
Troubleshooting
Maintenance
Specifications
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Read this manual to learn detailed 
information about advanced 
machine operations and functions, 
and how to customize machine 
settings.
 This  Document  
 Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies 
and omissions. However, as we are constantly improving our products, if you need an exact specification, 
please contact Canon. 
 The machine illustration in this manual may differ slightly from your machine. Ô
Ô 
						

							
Overview of the Machine Functions
ii
      Ove rv ie w  o f t h e M ach in e F u n ctio n s 
 Overview of the Machine Functions  
  Depending on the system configuration and product purchased, some functions may not be 
available.  
  
  
  
 
 
   
  
 Printing  
 You can use various print functions by printing from a computer. 
 Basic Operation Guide 
 Printing (see on p. 6-1) 
 e-Manual 
 Print 
 Copying 
 You can use various copy functions. 
 Basic Operation Guide 
 Copying (see on p. 4-1) 
 e-Manual 
 Copy 
  Faxing 
 In addition to the normal faxing, you can send faxes from a computer. 
 Basic Operation Guide 
 Fax (see on p. 5-1) 
 e-Manual 
 Fax  
						

							
Overview of the Machine Functions
iii
     Scanning 
 You can retrieve documents scanned with this machine to your computer. 
 Basic Operation Guide 
 Scanning (see on p. 7-1) 
 e-Manual 
 Scan 
  
  N e t w o r k  
 (MF4380dn/MF4370dn  Only)  
 This machine can be connected to a 
network. Connecting to a network enables  you to use various functions. 
 Basic Operation Guide 
 Network (see on p. 8-1) 
 e-Manual 
 Network  Settings 
  
    
  Remote  User Interface 
 (MF4380dn/MF4370dn  Only)  
 You can set and manage this machine 
easily and quickly from a computer. 
 Basic Operation Guide 
 Settings from a PC (see on p. 9-1) 
 e-Manual 
 Settings from a PC 
    
  
   
						

							
iv
Contents
    Co n te n ts     Contents  
  Manuals for the Machine ..................................i
Preface ............................................................. viii
Available Features ............................................. viii
How to Use This Guide .................................... ix Symbols Used in This Manual ......................... ix
Keys and Buttons Used in This Manual ........ ix
Abbreviations Used in This Manual .............. ix
Illustrations Used in This Manual .....................x
Safety Precautions ........................................... xi Important Safety Instructions ......................... xi
Handling and Maintenance ............................. xi
Location ................................................................\
. xii
Power Supply ...................................................... xiv
Telephone Equipment ..................................... xiv
Customer Support (U.S.A.) ............................. xiv
Customer Support (Canada) .......................... xiv
Legal Notices ................................................... xv IPv6 Ready Logo ................................................. xv
Trademarks ........................................................... xv
Copyright.............................................................. xvi
Third Party Software ........................................ xvii
The Software Subjected to the Other 
Conditions .......................................................... xviii
Disclaimers ......................................................... xviii
For CA, USA only .............................................. xviii
Legal Limitations on the Usage of Your 
Product and the Use of Images .................. xviii
FCC (Federal Communications 
Commission) ....................................................... xix
Users in the U.S.A. ............................................... xx
Users in Canada ................................................. xxii
Utilisation au Canada ..................................... xxiv
Laser Safety .................................................. xxvi CDRH Regulations ........................................... xxvi1  Before Using the Machine ...... 1-1
Machine Components ..................................1-2External View (Front) ....................................... 1-2
External View (Back) ........................................ 1-4
Operation Panel .............................................1-7 Main Operation Panel ..................................... 1-7
Fax Operation Panel ........................................ 1-9
Display (Standby Mode) ............................ 1-10 Copy Mode ....................................................... 1-10
Fax Mode ........................................................... 1-10
Scan Mode ........................................................ 1-10
Toner Cartridge ........................................... 1-11 Maintaining the Toner Cartridge .............. 1-12
Checking the Toner Level ............................ 1-12
Entering Characters ................................... 1-14
Telephone Line Settings ............................ 1-15
Timer Settings ............................................. 1-16 Setting the Sleep Mode ............................... 1-16
Setting the Daylight Saving Time ............. 1-17
2  Documents and Print  Media  ...................................... 2-1
Documents Requirements ...........................2-2
Scanning Area ................................................2-3
Placing Documents .......................................2-4
On the Platen Glass .......................................... 2-4
In the ADF ........................................................... 2-5
Paper Requirements .....................................2-6
Printable Area ................................................2-7
Loading Paper ................................................2-8 In the Paper Cassette ...................................... 2-8
In the Multi-Purpose Tray ............................ 2-11
Setting Paper Size and Type ..................... 2-14 For the Paper Cassette .................................. 2-14
For the Multi-Purpose Tray .......................... 2-15 
						

							
v
Contents
Contents
3  Registering Destinations in the Address Book.................... 3-1
About the Address Book ..............................3-2
Storing/Editing One-Touch Keys ................3-3
Registering One-Touch Keys ........................ 3-3
Editing One-Touch Keys ................................. 3-3
Erasing One-Touch Keys ................................. 3-4
Storing/Editing Coded Dial Codes .............3-6 Registering Coded Dial Codes ..................... 3-6
Editing Coded Dial Codes .............................. 3-6
Erasing Coded Dial Codes ............................. 3-7
Storing/Editing Recipients for Group 
Dialing .............................................................3-9 Registering Group Addresses....................... 3-9
Adding New Destination to Group .......... 3-10
Deleting Destination from Group ............ 3-10
Changing Group Name ................................ 3-11
Deleting Group Addresses .......................... 3-11
4 Copying  .................................. 4-1
Overview of Copy Functions .......................4-2
Basic Copying Method ..................................4-4
Canceling Copy Jobs .....................................4-5
Selecting Image Quality ...............................4-6
Adjusting Density ..........................................4-8Adjusting Automatically ................................ 4-8
Adjusting Manually .......................................... 4-9
Enlarge/Reduce Images ............................ 4-10 Preset Zoom ..................................................... 4-10
Custom Copy Ratio ........................................ 4-11
Collating Copies .......................................... 4-13
Multiple Documents onto One Sheet 
(2 on 1) .......................................................... 4-15 2 on 1 Combination ....................................... 4-15
Copying ID Card .............................................. 4-16
2-Sided Copying ......................................... 4-18 1 to 2-Sided Copying ..................................... 4-19
2 to 2-Sided Copying (MF4380dn 
Only) .................................................................\
... 4-20 2 to 1-Sided Copying (MF4380dn 
Only) .................................................................\
... 4-21
Selecting Paper Size Group ...................... 4-22
Changing Standard Mode ......................... 4-23
Printing a Sample Page ............................. 4-24
Viewing Copy Settings .............................. 4-25
5 Fax  ........................................... 5-1
Overview of Fax Functions ..........................5-2
Introduction to Using Fax Functions .........5-4 Methods for Receiving Faxes........................ 5-4
Selecting the Receive Mode ....................... 5-10
Setting the Current Date and Time .......... 5-11
Setting the Type of Telephone Line ......... 5-11
Registering the Machine’s Name .............. 5-12
Registering Your Machine’s Fax 
Number .............................................................. 5-12
Sending Fax Documents ........................... 5-13 Basic Methods for Sending Faxes ............. 5-13
Calling the Recipient before Sending 
Fax Documents (Manual Sending) ........... 5-13
Switching Temporarily to Tone Dialing ... 5-14
Dialing an Overseas Number (With 
Pauses)................................................................ 5-15
Basic Methods for Sending PC Faxes ....... 5-16
Canceling Sending Fax Documents ........ 5-17
Specifying Destinations ............................ 5-18 Specifying a New Fax Number ................... 5-18
Using the One-Touch Keys .......................... 5-19
Using Coded Dial Codes .............................. 5-19
Using the Group Addresses ........................ 5-20
Using the Address Book Key ....................... 5-20
Sending Documents to More Than One 
Location (Broadcasting) ............................... 5-21
Adjusting Density ....................................... 5-23
Selecting Image Quality ............................ 5-24
2-Sided Document (MF4380dn Only) ..... 5-25
Redialing When the Line Is Busy .............. 5-26 Redialing Manually ........................................ 5-26
Redialing Automatically ............................... 5-26 
						

							
vi
Contents
Contents
Checking the Dial Line before Sending .. 5-28
Changing Standard Mode ......................... 5-29
Send Start Speed ........................................ 5-30
Printing Received Documents on Both 
Sides of Paper .............................................. 5-31
Reducing a Received Document .............. 5-32
Printing Footer Information on a 
Received Document ................................... 5-33
Specifying the Way of Printing When 
Toner Runs Out ........................................... 5-34
Setting the Incoming Ring ........................ 5-35
Receiving Documents Manually with an 
External Telephone (Remote RX) ............. 5-36Activating the Remote Reception ............ 5-36
Receiving Documents with the Remote 
Reception .......................................................... 5-37
Selecting the Receive Mode for 
Printing ......................................................... 5-38
Rejecting Incoming Faxes from the 
Unidentified Senders ................................. 5-39
Receive Start Speed ................................... 5-40
Receiving Documents in Memory 
without Printing Out (Memory Lock 
Reception) .................................................... 5-41
Printing All Documents Stored in the 
Memory Lock Reception Mode ................ 5-43
Forwarding Received Fax Documents in 
Memory ........................................................ 5-44
Checking/Changing the Status of Fax 
Documents in Memory .............................. 5-45 Checking/Deleting Fax Transmission 
Documents ....................................................... 5-45
Checking/Deleting Fax Reception 
Documents ....................................................... 5-46
Checking the Fax Log .................................... 5-46
6 Printing  ................................... 6-1
Overview of the Print Functions .................6-2
Introduction to Using Print Functions .......6-4
Printing Documents from a Computer ......6-5 Scaling Documents .......................................6-7
Printing Multiple Pages on One Sheet ......6-9
2-Sided Printing .......................................... 6-10
Checking and Canceling Print Jobs ......... 6-11
7 Scanning  ................................. 7-1
Overview of Scanner Functions ..................7-2
Introduction to Using Scanner 
Functions .........................................................7-3
For Scanning Documents to a Computer 
Connected with USB Cable ........................... 7-3
For Scanning Documents from a 
Networked Computer (MF4380dn/
MF4370dn Only) ............................................... 7-3
Basic Scanning Operations ..........................7-4 Scanning Documents to a Computer 
Connected with USB Cable ........................... 7-4
Scanning Documents from a Networked 
Computer (MF4380dn/MF4370dn 
Only) .................................................................\
..... 7-4
Canceling Scan Jobs to a Computer 
Connected with USB Cable ........................... 7-5
8 Network (MF4380dn/ MF4370dn Only)  .................... 8-1
Flowchart for Setting Up Network .............8-2
What is the Network? ....................................8-3
Overview of Network Functions .................8-4
9  Settings from a PC (MF4380dn/MF4370dn 
Only)  ....................................... 9-1
Overview of Remote UI ................................9-2
Starting the Remote UI .................................9-4
10 Maintenance  ........................10-1
Cleaning the Machine ................................ 10-2 
						

							
vii
Contents
Contents
Exterior ............................................................... 10-2
Interior ................................................................ 10-2
Fuser Roller ....................................................... 10-5
Scanning Area .................................................. 10-6
Replacing the Toner Cartridge ................. 10-9 When a Message Appears ........................... 10-9
Redistributing Toner ................................... 10-10
Replacing the Toner Cartridge with a 
New One ......................................................... 10-12
Recycling Used Cartridges ...................... 10-17 The Clean Earth Campaign - The 
Canon Cartridge Return Program .......... 10-17
U.S.A. PROGRAM .......................................... 10-18
Canadian Program – Programme au 
Canada ............................................................ 10-21
Transporting the Machine ...................... 10-23 For MF4380dn/MF4370dn ....................... 10-23
For MF4350d ................................................. 10-26
11 Troubleshooting  ..................11-1
Clearing Jams .............................................. 11-2Document Jams .............................................. 11-2
Paper Jams ........................................................ 11-5
Error Messages .......................................... 11-16
Error Codes ................................................ 11-19
If  is 
displayed .................................................... 11-20 Reloading the Paper ................................... 11-20
Changing the Paper Size Setting ........... 11-20
If a Power Failure Occurs ......................... 11-21
If You Cannot Solve a Problem ............... 11-22 Customer Support (U.S.A.) ....................... 11-22
Customer Support (Canada) .................... 11-22
12 Machine Settings  .................12-1
Machine Settings ........................................ 12-2Printing USER DATA LIST .............................. 12-2
Accessing the Setting Menu ....................... 12-2
Setting Menu ............................................... 12-3 VOLUME CONTROL SETTINGS.................... 12-3
BROADCAST ..................................................... 12-3
COMMON SETTINGS ...................................... 12-3
COPY SETTINGS ............................................... 12-4
FAX SETTINGS .................................................. 12-5
ADDRESS BOOK SET. ...................................... 12-6
PRINTER SETTINGS ......................................... 12-6
TIMER SETTINGS ............................................. 12-7
ADJUST./CLEANING ....................................... 12-8
REPORT SETTINGS .......................................... 12-8
SYSTEM SETTINGS .......................................... 12-9
13 Appendix  ..............................13-1
Specifications .............................................. 13-2
General ............................................................... 13-2
Copier ................................................................. 13-3
Printer ................................................................. 13-3
Scanner (Scanning via USB) ........................ 13-3
Scanner (Scanning via Network) ............... 13-3
Facsimile ............................................................ 13-4
Telephone ......................................................... 13-4
Index ............................................................. 13-5 
						

							
viii
Preface
    Preface  
   Pre fa ce   Preface 
 Thank you for choosing a Canon product. Before using the machine, please read the 
following instructions for your safety. 
        A va il a b le  F e atu re s Available Features 
 The procedures described in this manual are based on the imageCLASS MF4370dn. Depending on the system 
configuration and product purchased, some features described in the manuals may not be functional. The 
table below shows the available features on a product basis. 
: available
—: not available
COPY PRINT SCAN FAX Remote UI 
(Network Board) Simplex 
ADF Duplex 
ADF
imageCLASS 
MF4380dn—
imageCLASS 
MF4370dn—
imageCLASS 
MF4350d——
   
						

							
ix
How to Use This Guide
  How to Use This Guide  
   How  t o  U se  T h is  G uid e  How to Use This Guide 
 Sym bols  U se d  i n  T h is  M an ual  Symbols Used in This Manual 
 The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and 
instructions that should be observed for safety. 
Indicates a warning that may lead to death or serious injury if not observed.
Explains how to avoid actions that could injure you or damage your machine.
Explains operating restrictions and how to avoid minor difficulties.
 K eys a n d  B utto n s U se d  i n  T h is  M an ual  Keys and Buttons Used in This Manual 
 The following symbols and key names are a few examples of how keys to be pressed are expressed in this 
manual. 
 Operation Panel Keys:  + [Key name] 
 Example: 
 [Stop/Reset]. 
 Buttons on the computer operation screen: [Button name] 
 Example:  [OK] 
 Information in the display appears in angle brackets: . 
 A bbre v ia tio n s U se d  i n  T h is  M an ual  Abbreviations Used in This Manual 
 In this manual, product names and model names are abbreviated as follows: 
 Microsoft Windows 2000 operating system : Windows 2000 
 Microsoft Windows XP operating system : Windows XP 
 Microsoft Windows Vista operating system : Windows Vista 
 Microsoft Windows 7 operating system : Windows 7 
 Microsoft Windows Server 2003 operating system : Windows Server 2003 
 Microsoft Windows Server 2008 operating system : Windows Server 2008 
 Microsoft Windows operating system : Windows 
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