Cisco Unity Connection 9x User Guide
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Key(s)Action 7Reply #Cancelorbackup Recording Menu (Alternate Keypad Mapping X) Usethefollowingkeyswhileyourecordmessages,names,andgreetings: Key(s)Action 8Pauseorresume #Endarecording Phone Menus for Alternate Keypad Mapping S •MainMenuandShortcuts(AlternateKeypadMappingS),onpage103 •DuringMessageMenuandShortcuts(AlternateKeypadMappingS),onpage104 •AfterMessageMenuandShortcuts(AlternateKeypadMappingS),onpage105 •RecordingMenu(AlternateKeypadMappingS),onpage105 Main Menu and Shortcuts (Alternate Keypad Mapping S) RevisedNovember16,2010 WhilelisteningtotheMainmenu,press: Key(s)Action 1Switchbetweenusingthephonekeypadandusingvoicecommands(Connection8.5 andlater) (Notavailableonsomesystems) 3Reviewsavedanddeletedmessages (Notavailableonsomesystems) 4Changesetupoptions 5Hearnewmessages 6Sendamessage 81FindmessagesfromaConnectionuser (Notavailableonsomesystems) User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 103 Cisco Unity Connection Phone Menus and Voice Commands Phone Menus for Alternate Keypad Mapping S
Key(s)Action 82Findmessagesfromalloutsidecallers (Notavailableonsomesystems) 83Findmessagesfromanoutsidecaller (Notavailableonsomesystems) 9Exit #Repeatmenu 0MainmenuHelp During Message Menu and Shortcuts (Alternate Keypad Mapping S) Whilelisteningtoamessage,press: Key(s)Action 13Forwardmessage 14Callthesender (Notavailableonsomesystems) 15Playpreviousmessage 17Reply 2Rewindmessage 22Skipmessagebody 3Delete 4Fast-forward 5Skipmessage,saveasis 7Saveorrestoreassaved (Notavailableonsomesystems) 8Skiptomessagefooter #Fast-forwardtoendofmessage *Pauseorresume User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 104 Cisco Unity Connection Phone Menus and Voice Commands Phone Menus for Alternate Keypad Mapping S
After Message Menu and Shortcuts (Alternate Keypad Mapping S) Afterlisteningtoamessage,press: Key(s)Action 13Forwardmessage 15Playpreviousmessage 17Reply 2Rewindmessage 22Replaymessage 3Delete 42Replytoall 44Callthesender (Notavailableonsomesystems) 5Saveasis 6Saveorrestoreasnew (Notavailableonsomesystems) 7Saveorrestoreassaved (Notavailableonsomesystems) 8Sendfaxtofaxmachineforprinting (Notavailableonsomesystems) 9Playmessageproperties *Cancelorbackup Recording Menu (Alternate Keypad Mapping S) Usethefollowingkeyswhileyourecordmessages,names,andgreetings: Key(s)Action 8Pauseorresume #Endarecording User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 105 Cisco Unity Connection Phone Menus and Voice Commands Phone Menus for Alternate Keypad Mapping S
Voice Commands Thetablesbelowlistvoicecommandsandapplicablekeysforthefollowingmenuswhenyouareusingthe voice-recognitioninputstyle: •MainMenu(VoiceCommands),onpage106 •SendaMessageMenu(VoiceCommands),onpage108 •DuringMessageMenu(VoiceCommands),onpage108 •DuringMeetingReminderMenu(VoiceCommands),onpage109 •AfterMessageMenu(VoiceCommands),onpage110 •UniversalActions(VoiceCommands),onpage111 Main Menu (Voice Commands) Forselectcommands,youcanpressacorrespondingkeywithoutturningoffvoicecommands.YourConnection administratorcantellyoutheavailablecommandsandtheircorrespondingkeys,oryoucansay"Touchtone commandHelp." WhilelisteningtotheMainmenu,say: VoiceCommandAction "Tutorial"Hearavoicecommandtutorial "Play" Hearvoicemessages,emails,faxes*,external messages*,receipts,ormeetings* (*Notavailableonsomesystems) "Playnewmessages"Hearallnewmessages "Playallmessages"Hearallmessages(newandsaved) "Playmessagesfrom" Hearnew,saved,ordeletedvoicemessagesfroma Connectionuser "Sendamessage"Sendavoicemessage "Playsaved
VoiceCommandAction "Playdeletedmessages"Hearalldeletedmessages (Notavailableonsomesystems) "Playallgreetings"Hearallgreetings "Playgreeting"Hearaspecificgreeting "Playmygreeting"Hearthestandardgreeting "Recordgreeting"Recordanewgreeting "Recordmygreeting"Recordthestandardgreeting "Turnongreeting"Turnagreetingonoroff "Turnoffgreeting" "Usedefaultgreeting"Usethesystemdefaultgreeting "Usemydefaultgreeting"Usethesystemdefaultgreetingforthestandardgreeting "Playnothingformygreeting"Usenothingforagreeting—callerswillhearonlyatone tosignalthattheyshouldleaveamessage "GreetingsHelp"HeargreetingsmenuHelp "ChangemyPIN"ChangePIN "Getmydirectorylistingstatus"Heardirectorylistingstatus "Listmynumberinthedirectory"Changedirectorylistingstatus "Donotlistmynumberinthedirectory" "Playmyrecordedname"Hearrecordedname "Changemyrecordedname"Changerecordedname "Playmeetingson"Hearmeetingsonaparticulardate (Notavailableonsomesystems) "Touchtoneconversation"Switchtotemporarilyusingthephonekeypad "Call"CallaConnectionuser "Call" "Callat"Callacontactoradministrator-definedcontact "EmptyDeletedItemsfolder"PermanentlydeleteallmessagesintheDeletedItems folder User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 107 Cisco Unity Connection Phone Menus and Voice Commands Voice Commands
Send a Message Menu (Voice Commands) Forselectcommands,youcanpressacorrespondingkeywithoutturningoffvoicecommands.YourConnection administratorcantellyoutheavailablecommandsandtheircorrespondingkeys,oryoucansay"Touchtone commandHelp." Afteraddressingandrecordingavoicemessage,say: VoiceCommandAction "Send"Sendmessage "Changerecording"Editrecording "Reviewmessageproperties"Reviewmessageproperties "Editrecipients"Editrecipients "Seturgent"Markmessageurgent "Cancelurgent"Cancelmessageurgent "Setprivate"Markmessageprivate "Cancelprivate"Cancelmessageprivate "Seturgentandprivate"Markmessageurgentandprivate "Setreturnreceipt"Markmessagereturnreceipt "Cancelreturnreceipt"Cancelmessagereturnreceipt "Futuredelivery"HaveConnectiondeliverthemessageatafuturedateor time "Cancelfuturedelivery"Cancelfuturedelivery "Addnames"Addadditionalrecipients "Reviewmessage"Reviewrecordedmessageandmessageproperties During Message Menu (Voice Commands) RevisedNovember16,2010 Forselectcommands,youcanpressacorrespondingkeywithoutturningoffvoicecommands.YourConnection administratorcantellyoutheavailablecommandsandtheircorrespondingkeys,oryoucansay"Touchtone commandHelp." Whilelisteningtoamessage,say: VoiceCommandAction "Repeat"Restartmessage "Previous"Playpreviousmessage User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 108 Cisco Unity Connection Phone Menus and Voice Commands Voice Commands
VoiceCommandAction "Next"Playnextmessage "Save"Savemessage "Delete"Delete "Reply"Reply "Replyall"Replytoall "Forward"Forwardmessage "Marknew"Saveorrestoreasnew (Notavailableonsomesystems) "Messageproperties"Playmessageproperties "Slower"Slowplayback "Louder"or"Softer"Changevolume (Notavailableonsomesystems) "Faster"Fastplayback "Jumpback"Rewindmessage "Skipforward"Fast-forwardtoend "Pause"or"Resume"Pauseorresume "Jumpahead"Fast-forward "Resetspeed"Resetplaybackspeed "Resetvolume"Resetplaybackvolume "Listrecipients"Listmessagerecipients(Connection8.5andlater) During Meeting Reminder Menu (Voice Commands) Forselectcommands,youcanpressacorrespondingkeywithoutturningoffvoicecommands.YourConnection administratorcantellyoutheavailablecommandsandtheircorrespondingkeys,oryoucansay"Touchtone commandHelp." Whilelisteningtoameetingreminder,say: VoiceCommandAction "Join"Dialintomeeting User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 109 Cisco Unity Connection Phone Menus and Voice Commands Voice Commands
VoiceCommandAction "Listparticipants"Hearlistofparticipants "Sendmessagetoorganizer"Recordmessagetosendtomeetingorganizer "Sendmessagetoparticipants"Recordmessagetosendtomeetingparticipants "Next"Hearaboutthenextmeetingreminder "Previous"Hearaboutthepreviousmeetingreminder "Accept"Acceptameetinginvitation "Decline"Declineameetinginvitation "Cancelmeeting"Cancelameeting(meetingorganizeronly) Thevoicecommandsinthismenuworkonlyifyouareusingthecalendarintegration.Note After Message Menu (Voice Commands) RevisedNovember16,2010 Forselectcommands,youcanpressacorrespondingkeywithoutturningoffvoicecommands.YourConnection administratorcantellyoutheavailablecommandsandtheircorrespondingkeys,oryoucansay"Touchtone commandHelp." Afterlisteningtoamessage,say: VoiceCommandAction "Repeat"Replaymessage "Previous"Playpreviousmessage "Next"Playnextmessage "Save"Saveorrestoreassaved "Delete"Delete "Reply"Reply "Replyall"Replytoall "Resend"Resendoriginalmessage(NDRsonly) "Callsender"Callthesender User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 110 Cisco Unity Connection Phone Menus and Voice Commands Voice Commands
VoiceCommandAction (Notavailableonsomesystems) "Forward"Forwardmessage "Marknew"Saveorrestoreasnew (Notavailableonsomesystems) (Nocommandavailable)Rewindmessage "Playoriginalmessage"Playtheoriginalmessage(NDRsonly) "Messageproperties"Playmessageproperties "Listrecipients"Listmessagerecipients(Connection8.5andlater) Universal Actions (Voice Commands) RevisedNovember16,2010 Forselectcommands,youcanpressacorrespondingkeywithoutturningoffvoicecommands.YourConnection administratorcantellyoutheavailablecommandsandtheircorrespondingkeys,oryoucansay"Touchtone commandHelp." Usethefollowingcommandsatanytime: VoiceCommandAction "Cancel"Cancelorbackup "Help"VoicecommandHelp "TouchtonecommandHelpPhonekeypadHelp "Mainmenu"ReturntoMainmenu "Endcall"Hanguporexitthevoicemailsystem "Goodbye" "Repeat"Repeatmessageormenuoptions "Faster"or"Slower"Changeplaybackspeed "Louder"or"Softer"Changeplaybackvolume (Notavailableonsomesystems) "Resetspeed"Resetplaybackspeedtothedefaultsetting "Resetvolume"Resetplaybackvolumetothedefaultsetting (Notavailableonsomesystems) User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 111 Cisco Unity Connection Phone Menus and Voice Commands Voice Commands
VoiceCommandAction "Pause"or"Resume"Pauseorresume User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 112 Cisco Unity Connection Phone Menus and Voice Commands Voice Commands