Cisco Unity Connection 9x User Guide
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CHAPTER 10 Managing Message Notification •AboutMessageNotification,page43 •TurningNotificationtoDevicesOnorOff,page43 •ChangingNotificationPhoneNumbers,page44 About Message Notification CiscoUnityConnectioncancallaphoneorpagertonotifyyouofnewmessages. Youcanturnnotificationonandoff,andchangenotificationphonenumbersforyourhomephone,work phone,mobilephone,andapager. IfyouareusingtheMessagingAssistantwebtool,youhavemoreoptionsandmorenotificationdevices availablethere.SeeHelpintheMessagingAssistant. Note Turning Notification to Devices On or Off Youcanturnnotificationonandoffforyourhomephone,workphone,mobilephone,andapager.Turning anotificationdeviceoffdoesnotdeleteitssettings. User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 43
Turning Notification to a Device On or Off by Using the Phone Keypad Procedure Step 1CallandsignintoConnection. Step 2AttheMainmenu,selecttheoptionSetupOptions,thenMessageSettings,andMessageNotification. Step 3AfterConnectionannouncesyournotificationstatus,followthepromptstoturnnotificationonorofffora pager,homephone,workphone,ormobilephone. Turning Notification to a Device On or Off by Using Voice Commands Procedure Step 1CallandsignintoConnection. Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say: "SetupOptions."(Connectiontemporarilyswitchestothephonekeypad.) Step 3Onthephonekeypad,selecttheoptionMessageSettings,thenMessageNotification. Step 4AfterConnectionannouncesyournotificationstatus,followthepromptstoturnnotificationonorofffora pager,homephone,workphone,ormobilephone. Toswitchbacktousingvoicecommands,keeppressing*untilyouhearthe"VoiceCommand Conversation"prompt. Tip Changing Notification Phone Numbers Youcanchangethenotificationnumberforyourhomephone,workphone,mobilephone,andapager. Forphonenumbersinsideyourorganization,enteranextension.Forexternalphonenumbers,beginwithany accesscodeneededtomakeanexternalcall(forexample,9).Forlong-distancenumbers,includetheapplicable dialingcodes(forexample,1andtheareacode).Usethe#keytoadd1-secondpauses,asnecessary. User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 44 Managing Message Notification Turning Notification to a Device On or Off by Using the Phone Keypad
Changing a Notification Phone Number by Using the Phone Keypad Procedure Step 1CallandsignintoConnection. Step 2AttheMainmenu,selecttheoptionSetupOptions,thenMessageSettings,andMessageNotification. Step 3AfterConnectionannouncesyournotificationstatus,followthepromptstochangethenotificationnumber forapager,homephone,workphone,ormobilephone. Changing a Notification Phone Number by Using Voice Commands Procedure Step 1CallandsignintoConnection. Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say: "SetupOptions."(Connectiontemporarilyswitchestothephonekeypad.) Step 3Onthephonekeypad,selecttheoptionMessageSettings,thenMessageNotification. Step 4AfterConnectionannouncesyournotificationstatus,followthepromptstochangethenotificationnumber forapager,homephone,workphone,ormobilephone. Toswitchbacktousingvoicecommands,keeppressing*untilyouhearthe"VoiceCommand Conversation"prompt. Tip User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 45 Managing Message Notification Changing a Notification Phone Number by Using the Phone Keypad
User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 46 Managing Message Notification Changing a Notification Phone Number by Using Voice Commands
CHAPTER 11 Managing Private Lists •AboutPrivateLists,page47 •CreatingPrivateLists,page47 •ChangingtheMembersofPrivateLists,page49 •ChangingtheRecordedNamesofPrivateLists,page50 •DeletingPrivateLists,page51 About Private Lists Youcanuseprivateliststocreateyourowngroupsofvoicemessagerecipients.Whenyouaddressavoice messagetooneofyourprivatelists,alloftherecipientsonthelistreceivethemessage.CiscoUnityConnection providesseveralprivatelistsforyoutopersonalize. Onlyyoucansendvoicemessagestoyourprivatelists.Youcandosobyusingthephonekeypadorvoice commands.Youcannotsendmessagesfromyouremailapplicationtoyourprivatelists. Creating Private Lists YourCiscoUnityConnectionadministratorspecifiesthemaximumnumberofliststhatyoucanmanage.The listsareprenumbered.Onceyouhaveaddednamestoalist,Connectionplaysthelistnumberasanidentification whenyoumanageyourlists. Althoughyoucancreateprivatelistsbyphone,itiseasiertodosointheMessagingAssistantwebtool.Tip User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 47
Creating a Private List by Using the Phone Keypad Procedure Step 1CallandsignintoConnection. Step 2AttheMainmenu,selecttheoptionSetupOptions,thenMessageSettings,andPrivateLists,andChange theNamesonaPrivateList. Step 3Enterthenumberofanunusedlist. fyoudonotknowanumberforanunusedlist,attheMainmenu,selecttheoptionSetupOptions, thenMessageSettings,andPrivateLists,andHearPrivateLists.Connectionplaysinformation aboutanylistsalreadyinuse,includingthelistnumbers,souseanumberotherthantheone(s)you hear. Tip Step 4AfterConnectionsays"PrivateList,"followthepromptstoaddnamestothelist. Step 5Whenyouarefinishedaddingnames,selecttheoptionRerecordtheNameoftheListandfollowtheprompts torecordanameforthelist. Creating a Private List by Using Voice Commands Procedure Step 1CallandsignintoConnection. Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say: "SetupOptions."(Connectiontemporarilyswitchestothephonekeypad.) Step 3Onthephonekeypad,selecttheoptionMessageSettings,thenPrivateLists,andChangetheNamesona PrivateList. Step 4Enterthenumberofanunusedlist. Ifyoudonotknowanumberforanunusedlist,selecttheoptionMessageSettings,thenPrivate Lists,andHearPrivateLists.Connectionplaysinformationaboutanylistsalreadyinuse,including thelistnumbers,souseanumberotherthantheone(s)youhear. Tip Step 5AfterConnectionsays"PrivateList,"followthepromptstoaddnamestothelist. Step 6Whenyouarefinishedaddingnames,selecttheoptionRerecordtheNameoftheListandfollowtheprompts torecordanameforthelist. Toswitchbacktousingvoicecommands,keeppressing*untilyouhearthe"VoiceCommand Conversation"prompt. Tip User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 48 Managing Private Lists Creating a Private List by Using the Phone Keypad
Changing the Members of Private Lists ThemaximumnumberofmembersthatyoucanaddtoaprivatelistisspecifiedbyyourCiscoUnityConnection administrator.Anyuserorsystemdistributionlistthatisincludedinthedirectorycanbeamemberofyour privatelists. DependingonhowConnectionissetupatyourorganization,youmaybeabletosendandrespondtomessages fromusersonremotevoicemessagingsystemswhoarenotinthedirectory.Ifso,youcanalsoincludethese users—knownasremotecontacts—inyourprivatelists. Ifyoutrytoaddauser,systemdistributionlist,orremotecontactthatisalreadyamemberoftheprivatelist, Connectiondoesnotaddthemembertothesamelistagain. Youcanaddmembersto,andreviewanddeletemembersfromyourprivatelists. Administrativechangestoprivatelistmembersmaycausethemtobepresenteddifferentlywhenyou reviewyourlistslater.Occasionally,administrativechangesmayevencausesomememberstoberemoved fromyourlistswithoutnotice.YourConnectionadministratorshouldbeabletoinformyoubeforechanges occur,thoughyouwillstillneedtore-addthesememberstoyourlistsintheeventthattheyareinadvertently removed. Note Changing the Members of a Private List by Using the Phone Keypad Procedure Step 1CallandsignintoConnection. Step 2AttheMainmenu,selecttheoptionSetupOptions,thenMessageSettings,andPrivateLists,andChange theNames. Step 3Followthepromptstoselectthelistwhosemembersyouwanttochangeandtoadd,review,ordeletemembers. Whenyoureviewthelistmembers,youcanquicklynavigatethroughthem.Press3todeletearecipient fromthelist;press7toskiptothepreviousnameand9toskiptothenextname;andpress77toskip tothebeginningofthelistand99toskiptotheend. Tip Changing the Members of a Private List by Using Voice Commands Procedure Step 1CallandsignintoConnection. Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say: "SetupOptions."(Connectiontemporarilyswitchestothephonekeypad.) User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 49 Managing Private Lists Changing the Members of Private Lists
Step 3Onthephonekeypad,selecttheoptionMessageSettings,thenPrivateLists,andChangetheNames. Step 4Followthepromptstoselectthelistwhosemembersyouwanttochangeandtoadd,review,ordeletemembers. Whenyoureviewthelistmembers,youcanquicklynavigatethroughthem.Press3todeletearecipient fromthelist;press7toskiptothepreviousnameand9toskiptothenextname;andpress77toskip tothebeginningofthelistand99toskiptotheend. Tip Toswitchbacktousingvoicecommands,keeppressing*untilyouhearthe"VoiceCommand Conversation"prompt. Tip Changing the Recorded Names of Private Lists Eachprivatelisthasarecordedname.Whenyouaddressmessagestoprivatelists,CiscoUnityConnection playstherecordednamesothatyoucanconfirmthatyouhaveaddressedthemessagetothecorrectlist. Changing the Recorded Name of a Private List by Using the Phone Keypad Procedure Step 1CallandsignintoConnection. Step 2AttheMainmenu,selecttheoptionSetupOptions,thenMessageSettings,andPrivateLists,andChange Names. Step 3Followthepromptstoselectthelistwhoserecordednameyouwanttochangeandtorerecordthename.(Note thatifthelistyouchosedoesnotalreadyhavemembers,youmustaddthembeforeyoucanrecordaname forthelist.) Changing the Recorded Name of a Private List by Using Voice Commands Procedure Step 1CallandsignintoConnection. Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say: "SetupOptions."(Connectiontemporarilyswitchestothephonekeypad.) Step 3Onthephonekeypad,selecttheoptionMessageSettings,thenPrivateLists,andChangetheNames. Step 4Followthepromptstoselectthelistwhoserecordednameyouwanttochangeandtorerecordthename.(Note thatifthelistyouchosedoesnotalreadyhavemembers,youmustaddthembeforeyoucanrecordaname forthelist.) Toswitchbacktousingvoicecommands,keeppressing*untilyouhearthe"VoiceCommand Conversation"prompt. Tip User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 50 Managing Private Lists Changing the Recorded Names of Private Lists
Deleting Private Lists Althoughyoucandeleteindividualmembersofyourlistsbyphone,youcannotdeletethelistitself.You deletealist—includingitsrecordedname,andallmembersatonce—intheMessagingAssistantwebtool. User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 51 Managing Private Lists Deleting Private Lists
User Guide for the Cisco Unity Connection Phone Interface (Release 9.x) 52 Managing Private Lists Deleting Private Lists