Comdial Impact Dsu II Attendant Instructions Manual

							Note: For more tips and information on speakerphone use, including the
use of a Full-Duplex Speakerphone, see Appendix C,Speakerphone Char
-
acteristics.
Setting Display Contrast
You can darken or lighten the contrast of the display for best
viewing.


To adjust the display contrast,
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil the
DISPoption appears.
3.SELECT
DISP. Your display will read
CONTRAST LEVEL.
4.SELECT
LIGHTor
DARKonce for each degree
of change desired.
5.SELECT
PREVto return to main display.
6.PRESSSPEAKERto end.
Setting a Personal Ringing Tone
You can choose one of six different ring tones for your telephone. Often, when
several telephones are located close together, each user chooses a different per-
sonal ring tone.


To select one of the ring tones, proceed as follows:
1.SELECT
OPTIONS.
2.SELECT
NEXTuntil the
RINGoption appears.
3.SELECT
RING.
4.SELECT
UPOR
DOWNto choose ring tone in
display (a new tone will sound at each up or
down press).
5.SELECT
PREVto return to main display.
6.PRESSSPEAKERto end.
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Ring Type 2
DOWN UP PREV
Selecting the Ring Tone
Contrast Level 4
LIGHT DARK PREV
Setting the Contrast Level
DISP RING NEXT
Select Display 
						

							Setting Volume Levels
The volume control on your telephone is a multi
-
purpose control you can use to set the volume
(loudness) of the ringer, the speaker, and the
handset.


To set the ringer loudness level,
1. While your telephone is on-hook and
idle,PRESStheVOLUME UPOR
VOLUME DOWNbutton once for each
change in loudness you desire. The
ringer sounds once for each change as
an example of the current setting.
Note:If you set the ringer to the
OFFposition, your telephone sounds a short
ring burst once for each call you receive at your station.


To set the speaker and handset
loudness levels,
1.PRESSINTERCOMbutton.
2.PRESStheVOLUME UPORVOLUME
DOWNbutton once for each change in
speaker volume that you desire.
3.LIFThandset.
4.PRESStheVOLUME UPORVOLUME
DOWNbutton once for each change in
handset volume that you desire.
Note: When a call ends, the system resets the speaker and handset volume of all
future calls to the programmed (default) setting. For instructions in setting
your speakerphone’s default volume, seeDefault Volume Controlon page
66.
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Impact SCS Volume Buttons
Impact Volume Buttons 
						

							Answering and Making Calls
Your speakerphone is now properly configured to answer and making calls to
both stations within your system (intercom calls) and outside lines. Remember
that when dialing an outside number, you must first select a line to connect your
system to the local exchange.


When you hear outside ringing (single long bursts),
1.PRESSflashing line button.
2.SPEAKtoward telephoneOR LIFThandset if privacy is
desired.


When you hear intercom ringing (two short bursts),
1.PRESSINTERCOM.
2.SPEAKtoward telephoneOR LIFThandset if privacy is
desired.


To dial an outside number manually,
1.PRESSINTERCOM.
2.DIAL

OR PRESSother line button to select line (SeeLine
Groupssection on page 63 for more information on selecting an
outside line).
3.LISTENfor dial tone.
4.DIALnumber.
5.LIFThandset if privacy is desired.


To dial an intercom number manually,
1.PRESSINTERCOM.
2.DIALextension number (called telephone will ring or sound a
tone).
3.SPEAKtoward telephoneOR LIFThandset if privacy is
desired.
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							Understanding the Basic Functions
Your speakerphone provides many versatile features for your use. These features
are explained in terms of what they allow you to do.
Alphanumeric Display (Liquid Crystal Display—LCD)

Displays time, day, date, and active call information.

Keeps you apprized of the status of your telephone.

Provides programming prompts.
Auxiliary Jack (available only on Impact 8024S and Impact SCS
Models )

Allows you to connect a headset, an external amplified ringer, a tape
recorder, or an external paging amplifier to your telephone.
Message-Waiting Light

Indicates that a message awaits pick up.
Microphone Opening

Allows hands-free operation of speakerphone (speak clearly toward
microphone opening).
Speaker

Sounds distant party’s voice.


Sounds ringing and call-in-progress tones.
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							Attendant Manual - DSU II Digital Expandable System 7
GCA70-245 Getting Started
Impact SCS 8312S-** LCD Speakerphone
Interactive Buttons
(NOT programmable)LCD Alphanumeric
Display
Transfer/
Conference
Button
Hold
Button Auxiliary
JackTAP
Button
Intercom
ButtonShift Button
Mute Button
Speaker
ButtonProgrammable
Buttons Keypad Handset
Microphone
Opening Message
Waiting
LightVolume
Control Speaker
MUTE SHIFTSPEAKERINTERCOM
TRNS/CNF
TAP HOLD
OPERTUV PRS WXYDEF ABC QZ
MNO JKL GHI#
Impact 8024S-** LCD Speakerphone 
						

							Your Speakerphone’s Buttons
Hold Button(HOLD)

Places a line or intercom call on hold.

Stores pauses in number sequences during programming.
Interactive Buttons (located below alphanumeric display)

Provide quick and easy access to system features.

Provide straightforward button programming without dialing codes (the
interactive buttons themselves, however, are not programmable).
Intercom Button(INTERCOM)

Selects an intercom line.

Allows you to initiate many of the telephone’s features.
Mute Button(MUTE)

Keeps the person on the line from hearing your conversation.

Reply to a Subdued Off Hook Voice Announcement (SOHVA).
Programmable Buttons (also known as Direct Station Select/Busy
Lamp Field (DSS/BLF) Buttons)

Allow you to store numbers for automatic dialing functions.

Allow you to store telephone extension numbers for Direct Station Selec-
tion (DSS).


May be programmed as a feature button.


May be designated a line button by your system installer.
Shift Button(SHIFT)


Allows you to access an autodial number programmed in the second tier
under a DSS button. (That is, you can store an autodial number at every
programmable DSS button location—a DSS in the regular tier and an
autodial in the second tier). You activate the shift function by pressing
this button and turning the shift light on before automatically dialing an
autodial number from the second tier.
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							Speaker Button (SPEAKER)

Turns your speaker on or off.

Disconnects a call when you are on a hands-free call.

Ends or cancels programming.

Activates group listening feature.
Tap Button (TA P)

Recalls dial tone or generates a hookflash.

Retrieves held calls or last call placed on hold.
Transfer/Conference Button (TRNS/CONF)

Transfers calls.

Sets up conference calls.
Volume Control (VOLUME UPorVOLUME DOWN)

Regulates the volume of the ringer, speaker, handset, headset, and group
listening mode.
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GCA70-245 Getting Started
MUTE SHIFT
SPEAKERINTERCOM
TRNS/CNF
TAP HOLD
OPER
TUV PRS WXYDEF ABC QZ
MNO JKL GHI
#
Interactive Buttons
(NOT programmable) LCD Alphanumeric Display
Transfer/
Conference
Button
Hold
ButtonTAP
Button
Intercom
ButtonShift Button
Mute Button
Speaker
ButtonProgrammable
Buttons
Keypad Handset
Microphone
Opening Message
Waiting
LightVolume
Control Speaker
Impact 8012S-** LCD Speakerphone 
						

							Your Speakerphone’s Display Lights
The lights (LEDs) on your LCD speakerphone indicate the status of lines,
features, and intercoms.
Busy Lamp Field (BLF) lights (next to a programmable Direct
Station Select button):

Steady red = station is in use or in Do Not Disturb.

Flashing red = station is receiving a call or calling you.

Fluttering red = station-to-station messaging has been set by the station
associated with this programmable button
Next to a line button:

Steady green = this is your line, either on-hook (in a hands-free mode) or
off-hook, when the line is active.

Steady red = another station is using this line.

Flashing red = a call is coming in on this line.

Flashing orange = this line will be answered when you lift the handset.

Winking green = your line is on hold.

Winking red = the call has been placed on hold by another station.

Fluttering green = your line has recalled from hold.

Fluttering red = the line put on hold by another station has recalled.
Note: You can find the programmable buttons that the installer designatesline
buttons in the same location as theDSS/BLFbuttons. Ensure that these
buttons are labeled correctly to indicate their unique features.
Next to a fixed feature or programmable feature button:


Steady red = the feature is on.


Steady off = the feature is off.
NOTE: You can find the programmable buttons that the installer designates
featurebuttons through user programming in the same location as the
DSS/BLFbuttons. Ensure that these buttons are labeled correctly to indicate
their unique features.
Above theMUTEbutton:


On steady = called party cannot hear your conversation.
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							Next toINTERCOMbutton:

Steady red with a quick flash = you are using your intercom.

Winking red = an LCD message is set on your telephone for others to
receive when calling.

Flashing red = someone is calling your extension

Fluttering red = auto-redial is in use or system is in night mode.
Above theHOLDbutton:

Flashing red (non-SCS Models only) = message awaits pick up.

Fluttering red = automatic station relocation has been set.
Next to theMESSAGEbutton (SCS models only)

Flashing red = message awaits pick up.
Above theSPEAKERbutton:

On steady (with the telephone on hook and busy) = speakerphone mode is
active.

On steady (with telephone on hook and idle) = background music is
turned on.
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							Understanding What the Rings Mean

Two short rings = intercom call.

Single longer ring = outside call.

One short ring burst = voice announce.

Three short ring bursts = ring back from a held call, callback from a
queued call.
You can vary the ringing tone of your telephone, choosing from one of six
different rings. This way, you can identify your ring even though you may not be
close to your telephone.
Additionally, so you won’t be disturbed when you’re busy on a call and another
call rings at your station, the ring volume is subdued automatically.
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