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Comdial Impact Dsu II Attendant Instructions Manual

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    							To send a call back message to someone’s Tracker Pager
    without first calling them,
    1.PRESSINTERCOM.
    2.DIAL
    	.
    3.DIALstation extension number.
    4.HANG UPhandsetOR PRESSSPEAKERto end. The Tracker
    Pager system will transmit your station extension number to the
    caller’s Tracker Pager display. (Some models will also display
    your station name if the system is programmed to include station
    names.)
    
    To park a call and have Tracker Pager tell someone to
    retrieve the call,
    1.ANSWERcallAND PRESSTRNS/CONF.
    2.DIALExtension.
    3.PRESSprogrammed TRACK buttonOR DIAL
    	.
    4. Your display shows park orbit (
    91through
    99) and then returns to
    idle*.
    5. Hang up handset or pressSPEAKERto end. The Tracker Pager
    system will transmit orbit dialing code and caller ID information,
    if available, to called party’s Tracker Pager display. (Alphanu-
    meric models display #91 through #99 while numeric-only mod-
    els display -91 through -99.)
    * If the Tracker paging system does not accept your actions, an error tone will sound at your telephone.
    To respond when your Tracker Pager displays park orbit
    dialing code,
    1. From any system station,PRESSINTERCOM.
    2.DIAL
    .
    3.DIALdisplayed orbit code (
    	to).
    4.RETRIEVEcall.
    Attendant Manual - DSU II Digital Expandable System 73
    GCA70-245 Other Features 
    						
    							Auxiliary Jack
    NOTE: Some telephones have an auxiliary jack. All other model telephones use
    the handset jack to plug in a headset.
    The auxiliary jack provides an interface for a headset, a tape recorder, an external
    ringer or an external pager. Any one of these auxiliary devices may be connected
    by you or by your system installer. You must program one of the programmable
    buttons to serve as an enable/disable button for each auxiliary device that is or
    will be connected to your telephone.
    The following modes are programmable with the auxiliary jack:
    Theheadset mode allows you to operate your telephone with a headset
    instead of as a speakerphone. Lifting the handset will turn off the headset
    and activate the handset.
    NOTE: The recorder, external ringer, or pager requires external power.
    Therecorder modeallows you to send your voice and that of the distant
    party to a tape recording machine.
    Theringer modeallows an external speaker to sound the ringing of your
    telephone.
    Thepager modeallows an external paging device to sound all voice
    announcements (all-call, zone paging, voice-announced intercom calls)
    sent to your telephone.
    74 Attendant Manual - DSU II Digital Expandable System
    Other Features GCA70-245
    Connectors On Bottom Of Telephone
    Auxilliary
    JackLine CordHandset
    !
    Auxiliary Jack Location 
    						
    							Program the enable/disable buttons (at any blank
    programmable button location) as follows:
    1.PRESSINTERCOM.
    2.DIAL
    	.
    3.PRESSprogrammable button.
    4.DIALa feature code
    = Headset Button,
    = External Ringer Button,
    = Tape Recorder Button,
    
    = External Pager Button.
    5.PRESSTRNS/CONF.
    6.REPEATEDLY PRESSprogrammable buttonAND DIALsepa-
    rate codes until all four buttons are programmed,OR PRESS
    SPEAKERto end.
    
    To use a feature button,
    1.PRESSdesired button to enable mode. The display denotes the
    feature and shows it to be enabled.
    2. To disable any active mode, press the corresponding feature
    button to alternate off.
    CAUTION
    With the exception of a headset microphone, do not connect the audio output
    of any external device to the auxiliary jack. Also, do not connect the tip and
    ring leads of a telephone line to the auxiliary jack. Do not connect any de-
    vices to the auxiliary jack other than those mentioned above.
    Attendant Manual - DSU II Digital Expandable System 75
    GCA70-245 Other Features 
    						
    							Automatic Set Relocation
    If your installer has equipped your system with automatic set relocation, when
    you move your telephone to a new location, the system gives you a choice
    (through a display prompt) as to whether you want to keep your previous
    programming or use the programming in the new location.
    
    To maintain the extension number and programming
    features from the old location,
    1.CONNECTthe telephone line cord to the new jack.
    2.OBSERVEthe flashing HOLD lightAND PRESSHOLDwhile
    the light is still flashing (your telephone immediately assumed the
    features from the previous location).
    NOTE: If you do not select a button after installing the telephone, the system
    automatically defaults to the programming from the previous location.
    
    To assume the extension number and programming
    features from the new location,
    1.CONNECTthe telephone line cord to the new jack.
    2.OBSERVEthe flashing HOLD lightAND DIAL
    while the
    light is still flashing (your telephone immediately assumes the
    features from the new location).
    76 Attendant Manual - DSU II Digital Expandable System
    Other Features GCA70-245 
    						
    							Monitoring A Conversation
    Between Two Telephones
    (Service Observing)
    If your LCD speakerphone provides the installer–programmedservice observing
    feature, you can use it to monitor a conversation or activity at another telephone
    in an undetected manner. You can use this feature while you are in the
    speakerphone mode or off-hook.
    
    To monitor another station at any time,
    1.PRESSINTERCOM.
    2.DIAL
    .
    3.DIALextension number of telephone to be monitored.
    4.PRESSSPEAKERto end monitoring.
    Your system installer may also program a dedicated SERVICE OBSERVE button
    that may be used in place of the feature access code.
    Switching The Dialing Mode
    Between Pulse And Tone
    If the telephone service in your locality is pulse (rotary dialing), the installer
    arranges your telephone to dial in this manner. If you need to send tones during a
    dialing sequence (for example, to send bank-by-telephone tones), you can
    convert to tone dialing mode while dialing. The system will switch back to pulse
    dialing when you end your call.
    You can store a
    as part of a speed dial number to cause an automatic switch
    from pulse to tone where needed in a number sequence.
    
    To convert to tone dialing at any time during dialing or
    while on an active call,
    1.DIAL.
    Attendant Manual - DSU II Digital Expandable System 77
    GCA70-245 Other Features 
    						
    							Toll Restriction Override
    You can override one station’s toll restriction assignment by dialing a
    programmed four-digit TRO code at another station prior to dialing your desired
    number. When you do this, the system replaces the toll restriction requirements
    of the station that you are using with those that match your home station.
    After entering a TRO code at another station, you will get your own prime line or
    idle line preference and its accompanying toll restriction assignment. You then
    have 15 seconds to dial an outgoing call. Once you hang up from a call, you have
    15 seconds to make another call without re-entering your TRO code. If you
    transfer a TRO call or place it on hold and pick it up at another station, the call
    belongs to the new station.
    
    To use TRO at a station,
    1.PRESSINTERCOM,
    2.DIAL
    .
    3.DIALyour station extension number.
    4.DIALyour TRO code number ( ais shown).
    5. Within 15 second timeout period,DIALdesired outgoing line
    number.
    6.HANG UPhandsetOR PRESSSPEAKERto end call. You will
    have 15 seconds in which you can make another call without
    re-entering your TRO code.
    
    To clear the TRO code,
    1.PRESSINTERCOM,
    2.DIAL
    .
    3.PRESSSPEAKER.
    78 Attendant Manual - DSU II Digital Expandable System
    Other Features GCA70-245 
    						
    							Dial By Name
    The dial by name feature allows you to use the display and
    interactive buttons of your LCD speakerphone to search
    through a preprogrammed index of intercom or system
    speed dial names, locate a desired name, and automatically
    call the located name.
    
    To use dial by name,
    1.SELECT
    OPTIONSto enter the dial by name
    menu.
    2. From the dial by name menu,SELECT
    INT
    button for intercom calling,OR SELECT
    EXT
    for system speed dial calling.
    3.DIALthree digits for the first three letters of the
    name you want to locate (for example, dial 266
    for Comdial).
    4. The display shows the first existing name match
    to the dialed digits or shows a
    No Matchmes-
    sage if the system can not find a match.IFthe
    display says
    No Match,SELECT
    PREVOR
    ENTERthree new digits to select a new name.
    5.SELECT
    NEXTto display the subsequent
    names in the list until you reach the name you
    need,OR SELECT
    ALLto view the name list
    from the beginning.
    6.SELECT
    DIALto call the displayed name.
    Alphanumeric Keypad
    1
    QZ2
    ABC3
    DEF
    4
    GHI5
    JKL6
    MNO
    7
    PRS8
    TUV9
    WXY
    Attendant Manual - DSU II Digital Expandable System 79
    GCA70-245 Other Features
    Dial by Name
    INT EXT NEXT
    Selecting Option
    Enter 3 Digits
    ALL PREV
    Entering Digits
    No Match
    PREV
    Searching for a Match 
    						
    							Programmed Button Display
    Button Functions Display (Button Query)
    You can cause the display to identify the function of each button on your
    telephone.
    
    To button query your telephone,
    1.SELECT
    OPTIONS.
    2.SELECT
    NEXTuntil the
    QUERYoption
    appears.
    3.SELECT
    QUERY.
    4.PRESSthe button in question.
    5.READthe displayed information (display will
    hold for few seconds before the telephone returns to idle).
    80 Attendant Manual - DSU II Digital Expandable System
    Other Features GCA70-245
    Button Query
    Press Any Button
    Button Query 
    						
    							Data Interface Unit
    The Data Interface Unit, or DIU, is an optional external device that may be part
    of your system installation. It provides connections for both your telephone and
    an IST device such as a standard single-line telephone, a FAX machine, a data
    modem, a cordless telephone, or an answering machine.
    If the installer has arranged your station in this manner, you can switch between
    your telephone and the IST device by pressing the DATA button that the installer
    has programmed on your telephone. The light associated with the DATA button
    provides status indications for your reference.
    DATA Light Telephone Status
    OFF Your telephone is selected for operation
    On Green Your IST device is selected but is idle
    On Red Your IST device is selected and is busy
    Flashing Red Your IST device is ringing
    To select your telephone if the DATA light is on or is
    flashing,
    1.Pressthe DATA button. If a call is in progress on the IST device,
    it transfers to your telephone if you have your telephone handset
    lifted or have your telephone in speakerphone mode. If you do
    not, the call drops.
    
    To select the IST device if the DATA light is off,
    1.Pressthe DATA button. If a call is in progress on your telephone,
    it transfers to the IST device if the device is off-hook; otherwise,
    the call drops. Your telephone still provides visual messages and
    indications even though its voice path is routed to the IST device.
    Attendant Manual - DSU II Digital Expandable System 81
    GCA70-245 Other Features 
    						
    							IMIST Module
    Impact SCS 8324F-**, 8324S-**, and8312S-** speakerphones equipped with
    the optional IMIST module can support an IST device (modem, FAX machine,
    industry-standard telephone, etc.) in addition to the LCD speakerphone.
    Depending on system programming, the IST device may be used to make
    outgoing calls and receive incoming calls.
    The IMIST module does not have its own extension number and does not
    function simultaneously with the speakerphone.
    NOTE: The IMIST module does not provide voltage to light a message
    waiting light. Message waiting lights on devices plugged into the IMIST
    module will not function.
    Switch between your telephone and the IST device bypressingthe DATA button
    that the installer has programmed on your telephone. The light associated with
    the DATA button provides status indications for your reference.
    DATA Light Telephone Status
    OFF Your telephone is selected for operation
    On Green Your IST device is selected but is idle
    On Red Your IST device is selected and is busy
    Flashing Red Your IST device is ringing
    82 Attendant Manual - DSU II Digital Expandable System
    Other Features GCA70-245
    scs04
    Power
    IST Device
    IMIST Module 
    						
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