Comdial LCD Speakerphone System Reference Manual

							·To obtain a printout of the automatic report (if programmed)
regardless of time and date set by installer),
1. PressINTERCOM.
2.
DialS
#0S82.
3. Dial6.
4. Dial#to print automatic report.
·To delete past records from system memory (if allowed by system
programming),
1. PressINTERCOM.
2.
DialS
#0S82.
3. Dial7.
4. Dial#to delete past records.
·To view number of free records,
1. PressINTERCOM.
2. DialS#0S82.
3. Dial8.
·To abort reports,
1. PressINTERCOM.
2.
DialS
#0S82.
3. Dial9.
4. Dial#to abort reports.
GCA70–250 Using The Attendant Features
LCD Speakerphone Reference Manual 10 – 17 
						

							10.8 Setting The Night Transfer Of Ringing Mode
You can enable an operating mode that automatically transfers all
incoming calls to a particular telephone or group of telephones for
answering.
·To enable or disable the night transfer of ringing mode,
1. PressINTERCOM.
2.
DialS
#0S03.
3. Dial1to enable the feature,
—OR—
dial2to disable the feature.
4. PressSPEAKERto end.
NOTE: Your system installer can program a button on your telephone
that will enable or disable night transfer of ringing with one
touch. If you have this button, the BLF light next to the button
will flutter when night transfer of ringing mode is enabled.
Using The Attendant Features GCA70–250
10 – 18 LCD Speakerphone Reference Manual 
						

							10.9 Setting The System Clock
The system clock provides a date and time for display at LCD
speakerphones connected to the system.
·To program the system clock for current date and time,
1. PressINTERCOM.
2.
DialS
#0S01.
3. Dial two digits(01–12)for month.
4. Dial two digits(01–31)for day.
5. Dial two digits(00–99)for year.
6. Dial two digits(00–23)for hour.
Example:8:15 PM =2015 (enter 20 for hour)
7. Dial two digits(00–59)for minute.
Example:8:15 PM = 2015(enter 15 for minute)
8.
Dial
#to save.
9. PressSPEAKERto end.
GCA70–250 Using The Attendant Features
LCD Speakerphone Reference Manual 10 – 19 
						

							10.10 Storing The System Speed Dial Numbers
You can store up to 500 system speed dial numbers at your attendant
telephone. Typically, these are numbers that are frequently called by
many different users and emergency numbers that you want readily
available to everyone. Distribute a list of these stored numbers to the
system users.
·To program system speed dial numbers,
1. Record the following information on the system speed dial record
sheet:
4the dialing code of the storage location (000–999),
4the line that will be used to access each outside number,
4the telephone numbers you are storing.
2. PressINTERCOM.
3. DialS#0S02.
4. Dial code for storage location (000–999).
5. Dial code to make your speed dial route selection choice from the
following list:
NOTE: If the code for the desired line is less than three digits, dial #
once after you dial the line code. (For example, dial 1# for line
1 or 19# for line 19.) dial1#–99#to select lines 1–99
dial1#–99#to select lines 1–99,
dial100–128to select lines 100–128,
dial801–816to select line groups 1–16,
dial000to select prime or last line used,
dial888to select intercom.
6. Dial the number to be stored (up to 32 digits long—includeSand
#if needed).
NOTE: You may need a pause between numbers to compensate for
differences in response time between your system and the host
system. To store a pause, press HOLD, then continue dialing.
If your system is behind a host system that needs a hookflash
to access a feature, press TAP to store a hookflash, then
continue dialing.
7. PressTRANSFER/CONFERENCEto store number.
Using The Attendant Features GCA70–250
10 – 20 LCD Speakerphone Reference Manual 
						

							8. Dial next storage location, store line choice and speed dial
number, and pressTRANSFER/CONFERENCE.
9. Repeat previous step until all numbers are stored.
10. PressSPEAKERto end.
NOTE: On some earlier systems, the available system speed dial codes
areS100–S299 andS100–S599.
System Speed Dial Record Sheet(Copy this sheet if you need more record space.)
Loc Line Number Loc Line Number Loc Line Number
GCA70–250 Using The Attendant Features
LCD Speakerphone Reference Manual 10 – 21 
						

							10.11 Transferring The Attendant Calls
To The Alternate Attendant Telephone
The system installer can arrange for another telephone to serve as an
alternate attendant location. You can transfer all calls that would ring at
your telephone to this alternate attendant telephone whenever you wish
to do so.
·To choose an alternate attendant’s station to receive your
forwarded calls,
1. PressINTERCOM.
2.
DialS
#0S04.
3. Dial your station number, then press#.
4. Dial the number of the alternate attendant station, then press#.
5. PressSPEAKERto end.
·To transfer calls that would normally ring at your station to the
alternate attendant you’ve selected,
1. Press the installer-programmedALTERNATEbutton. (Your
LCD will display “Alternate” and the extension number of the
alternate attendant.)
·To return ringing of calls to your telephone,
1. Press the installer-programmedALTERNATEbutton again.
Using The Attendant Features GCA70–250
10 – 22 LCD Speakerphone Reference Manual 
						

							10.12 Using The Overflow Transfer
By using this feature during peak calling periods, calls that normally ring
at your station will also ring at the overflow station. If the installer has
programmed theOV E R F L OWfeature access button, you can press this
button to select overflow transfer. You can either change the overflow
station selected by the installer, or if none was selected, you can enter
your own selection from your station.
·To set the overflow transfer feature,
1. Press the installer-programmedOV E R F L OWbutton. If an
overflow attendant is programmed, the light next to the
OV E R F L OWbutton will illuminate, and incoming calls will ring
at both stations.
·To designate an overflow station,
1. PressINTERCOM.
2.
DialS
#0S05.
4. Dial overflow station number:
•dial1001–1480for stations 1–480.
·To cancel the overflow transfer feature,
1. Press theOV E R F L OWbutton again.
GCA70–250 Using The Attendant Features
LCD Speakerphone Reference Manual 10 – 23 
						

							10.13 Using The Digital Voice Announce Option
The Digital Voice Announce (DVA) is an optional external device. It
stores pre-recorded announcements and messages and plays them for
incoming callers during their calls.
You must record the messages that the DVA plays to the callers in one of
two ways: either by delivering them from the telephone handset at your
attendant station or by playing the contents of a professionally-supplied
tape recording into the DVA memory (see your system installer for tape
recorder connection details).
There are 13 unique messages. The first five (plus day and night routing
messages) are divided into four separate message types. The total
message time is two minutes and you can divide this time as necessary
among all the messages or use the entire two minutes for one message if
needed.
Because of the time constraints, it is a good practice to script your
messages ahead of time so that you can read them aloud in a clear and
concise manner as you store them in the DVA memory.
As the number of calls increase, you can add more DVAs to handle the
additional callers. You can then record the same message on several
DVAs by entering the replicate value (see step 6 on the following page).
Using The Attendant Features GCA70–250
10 – 24 LCD Speakerphone Reference Manual 
						

							·To record a DVA message,
1. PressINTERCOM.
2. DialS#0S06.
3. Dial1.
4. Choose voice source,
•dial1to speak message into handset,
•dial2to play tape into music-on-hold jack,
•dial3to play tape into background music jack.
5. Dial10–43to choose message type (see Table Of Messages on
pages 164 and 165 for message type list).
NOTE: As soon as you perform the next step, the two-minute timer
starts running. Be ready to speak your message or press the
PLAY button on the tape recorder as soon as you dial the
replicate choice.
6. Dial1–9to choose number of times to replicate message.
7. Speak your message (or press thePLAYbutton on the tape
recorder when you’re using pre-recorded messages).
8. Press#to end message.
9. Listen as system automatically plays the message for verification
at your attendant station.
10. Press#to stop verification playback.
11. Repeat procedure until you’ve recorded all messages,
•dial10–43to choose next message type,
•dial1–9to choose replicate quantity (timer starts),
•speak your message (or press thePLAYbutton
•onthetaperecorder),
•press#to end message,
•hear automatic playback of message.
GCA70–250 Using The Attendant Features
LCD Speakerphone Reference Manual 10 – 25 
						

							·To play a previously recorded DVA message,
1. PressINTERCOM.
2. DialS#0S06.
3. Dial2.
4. Dial10–43to choose message type (see Table Of Messages on
pages 10–28 and 10–29 for message type list).
5. Listen as system automatically plays the message for verification
at your attendant station.
6. Press#to stop verification playback.
7. Dial10–43to choose next message type to hear.
·To copy a previously recorded DVA message,
1. PressINTERCOM.
2. DialS#0S06.
3. Dial3.
4. Dial10–43to choose message type (see Table Of Messages on
pages 10–28 and 10–29 for message type list).
5. Dial1–9to choose number of times to copy message.
6. Dial10–43to choose next message number and type.
NOTE: If your installer has connected more than two DVAs to the
system, the system automatically selects the DVA that will
receive the copied message. Likewise, the system automatically
selects the DVA that it uses for playing back the message to a
caller. Additional DVAs become a shared resource for the
system’s memory and are not dedicated to particular lines.
·To delete a previously recorded DVA message,
1. PressINTERCOM.
2. Dial#0 06.
3. Dial4.
4. Dial10–43to choose message type (see Table Of Messages on
pages 10–28 and 10–29 for message type list)—system prompts
for confirmation.
Using The Attendant Features GCA70–250
10 – 26 LCD Speakerphone Reference Manual