Comdial LCD Speakerphone System Reference Manual
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Troubleshooting Your Telephone Symptom Possible Cause INTERCOM light flashing. Your messaging is set. Press INTERCOM,thendial#02and hang up. HOLD light flashing with no line on hold.Another telephone has activated your message waiting light. Press INTERCOMandthenpress HOLDto retrieve message. This action will call party who activated light. Once you have received message, party who activated light (while still talking to you) must pressINTERCOMtoturnoffthe light. MUTE light on. MUTE is activated. To cancel, pressMUTE. SPEAKER light on steady. Background music feature activated even though the system does not provide background music. To cancel, press INTERCOMthen dial#1. Error Tone (three steady tones)May occur when incorrect buttons are pressed during speed dial programming. For example, if a button has a line assigned to it,or was not enabled for speed dial programming by the installer. You can not receive a voice announce call.Voice announce block has been activated. To cancel, press INTERCOMthen dial#2. 11 GCA70–250 Troubleshooting Your Telephone LCD Speakerphone Reference Manual 11 – 1
Index A Section AccessCodes,Storing .................................. 9–8 Account Codes........................................ 7–4 AdjustingTheDisplayContrast........................... 7–1 AdjustingTheTelephonePedestal........................ 1–16 AnsweringCalls....................................... 2–1 AnsweringCallsAtMonitoredStations .................... 2–3 AnsweringIntercomCalls ............................... 2–2 AnsweringNight-TransferredCalls........................ 2–4 AnsweringOutsideCalls ................................ 2–1 AttendantButtons,UsingTheSpecial....................10–30 AttendantFeatures,UsingThe........................... 10–1 AuthorizationCodes,Entering............................ 7–5 AutomaticRedialFeature.......................... 3–5—3–6 AutomaticSetRelocation............................... 7–29 AuxiliaryJack,UsingThe .............................. 7–20 B Blocking Voice-Announce Calls.......................... 7–1 BusyButtonInquiry.................................... 7–2 BusyLineAndStationStatus,Displaying................... 7–2 ButtonFunctions,Displaying............................. 7–3 ButtonLevels,AccessingOnDSS/BLFConsoles...........10–36 ButtonQuery ......................................... 7–3 C Call, Listening Over The Telephone Speaker (Group Listening).................... 7–7 Call,MakingANon-Private.............................. 7–8 Call,OverridingAtAnotherStation....................... 3–13 CallPick-Up,MakingA................................. 2–5 CallWaiting ......................................... 3–12 CallerIDFeature ..................................... 7–31 Calls,AnsweringAtMonitoredStations.................... 2–3 Calls,AnsweringIntercom............................... 2–2 Calls, Answering Night Transferred........................ 2–4 Calls,AnsweringOutside................................ 2–1 Calls, Blocking Voice Announce.......................... 7–1 GCA70–250 Index Index – 1
Calls,DivertingToAnotherStation........................ 7–3 Calls,Forwarding...................................... 7–6 Calls,Holding......................................... 4–1 Calls,Making......................................... 3–1 Calls,MakingIntercom ................................ 3–10 Camping On At A Busy Station And Waiting ForAnAutomaticCallback ........................... 3–11 Camping On At A Busy Station And Waiting ForAnAnswer ..................................... 3–12 CampingOnAtAnIdleStationAndWaiting ForAnAutomaticCallback ........................... 3–12 Clock,SettingTheSystem.............................10–19 ConferencingCalls..................................... 6–1 Conferencing Telephones Together........................ 6–1 Contrast,AdjustingTheDisplay .......................... 7–1 CreatingLCDMessages................................ 10–1 D DialByNameFeature .................................. 3–3 DialingAutomatically .................................. 3–2 DialingManually ...................................... 3–1 DigitalVoiceAnnounce,UsingTheOption................10–24 DirectInwardSystemAccess,Using...................... 7–17 DisablingAStation.................................... 10–5 DisablingATelephoneLine............................. 10–6 DisplayAbbreviations,UnderstandingThe.................. 1–8 DisplayContrast,AdjustingThe .......................... 7–1 DisplayingStatusOfBusyLinesAndStations............... 7–2 DisplayingButtonFunctions(ButtonQuery) ................ 7–3 DivertingIncomingCallsToAnotherStation................ 7–3 Do Not Disturb Condition, Overriding A................... 3–13 Do Not Disturb Condition, Setting At Your Station........... 7–12 DSS/BLFConsoleButtonLevels,Accessing ..............10–36 DSS/BLFConsole,OperatingWith......................10–35 DSSNumbers,Storing.................................. 9–4 E EnablingOrDisablingMessageWaiting................... 10–7 EnteringAccountCodes................................. 7–4 EnteringAuthorizationCodes ............................ 7–5 Index GCA70–250 2–Index
EandMTieLines,Using............................... 7–24 F FeatureButtons,StoringThe............................. 9–5 ForwardingCalls ...................................... 7–6 Full-Duplex Speakerphone, Using A....................... 1–3 G GroupListening ....................................... 7–7 H HandingHoldRecalls .................................. 4–4 HandlingParkRecalls .................................. 4–6 Hold,PlacingCallsOn.................................. 4–1 HoldRecalls,Handling ................................. 4–4 HoldingCalls ......................................... 4–1 I IMISTModule ....................................... 7–30 IntercomCalls,Answering............................... 2–2 IntercomCalls,Making ................................ 3–10 Introducing The LCD Speakerphone....................... 1–1 J Jack,UsingTheAuxiliary .............................. 7–20 K Knowing Your Speakerphone’s Functions.................. 1–12 L LastNumberRedial.................................... 3–4 LightingTheMessageWaitingLight....................... 8–1 Lights,UnderstandingWhatTheyMean................... 1–14 LineGroups,Using .................................... 3–8 LineNaming........................................10–12 ListeningToACallOverTheTelephoneSpeaker............. 7–7 M Making a Subdued Off-Hook Voice Announcement.......... 3–14 Making A Call Non-Private.............................. 7–8 MakingACallPick-Up ................................. 2–5 MakingAHotTransfer.................................. 5–4 MakingCalls.......................................... 3–1 GCA70–250 Index Index – 3
MakingIntercomCalls................................. 3–10 MessageWaitingLight,LightingThe ...................... 8–1 Messages,CreatingLCD............................... 10–1 Messages,SendingAndReceivingNon-VerbalMessages ...... 8–1 Messages,SendingLCD ................................ 8–3 Messages, Sending Response............................. 8–5 MonitoringAConversationBetweenTwoTelephones......... 7–9 Music, Using Background.............................. 7–16 MutingYourTelephone ................................ 7–10 N Naming The System Telephones......................... 10–8 NamingTheTelephoneLines ..........................10–12 NightTransferOfRingingMode,SettingThe .............10–18 Night Transferred Calls, Answering........................ 2–4 O OutsideCalls,Answering................................ 2–1 Overriding A Call Or A Do Not Disturb Condition At Another Telephone................................ 3–13 P Paging, Sending A Announcement........................ 7–10 ParkRecalls,Handling.................................. 4–6 ParkingCalls.......................................... 4–5 Pedestal, Adjusting The Telephone....................... 1–16 Personal Ring Tones, Setting Your........................ 7–15 PlacingCallsOnHold .................................. 4–1 Printing Station Message Detailed Accounting (SMDA) Reports.................10–15 Privacy, Making A Call Non-Private....................... 7–8 PrivacyRelease........................................ 7–8 ProgrammingForSpeedDialing.......................... 9–1 ProgrammingYourTelephone ............................ 9–1 PulseAndTone,SwitchingTheDialingMode .............. 7–16 Q Queuing.............................................. 3–9 QuickReferenceGuide ..................... QuickReference–1 QuickTransfer,Using................................... 5–5 Index GCA70–250 4–Index
R RedialFeature,Automatic ......................... 3–5—3–6 RedialQueue ................................... 3–5—3–6 RedialingAPreviouslyDialedNumber..................... 3–4 RedialingASavedNumber .............................. 3–7 RedialingLastDialedNumber............................ 3–4 Relocation,AutomaticSet .............................. 7–29 ReminderAlert,SettingA ............................... 9–9 Responding To A Subdued Off-Hook Voice Announcement..... 2–6 ResponseMessageButton,StoringThe..................... 9–7 S SavedNumberRedial................................... 3–7 SendingAPagingAnnouncement ........................ 7–10 SendingAndReceivingNon-VerbalMessages............... 8–1 SendingLCDMessages................................. 8–3 SendingResponseMessages ............................. 8–5 Service Observing..................................... 7–9 SetRelocation,Automatic .............................. 7–29 Setting A Do Not Disturb Condition At Your Station......... 7–12 SettingAReminderAlert................................ 9–9 SettingTheNightTransferOfRingingMode..............10–18 SettingTheSystemClock .............................10–19 SettingTheVolumeControl............................. 7–13 SettingYourPersonalRingTones ........................ 7–15 Speakerphone,Introduction.............................. 1–1 SpeakerphoneUserGuidelines ........................... 1–4 Speakerphone,UsingYour............................... 1–3 Speakerphone,UsingAFull-Duplex....................... 1–3 SpeedDialNumbers,Storing............................. 9–3 SpeedDialNumbers,StoringTheSystem.................10–20 SpeedDialing,ProgrammingFor.......................... 9–1 Speakerphone’sFunctions,KnowingYour ................. 1–12 StationNaming....................................... 10–8 StatusLog,ViewingTheSystem........................10–33 StatusLog,ViewingTheT1............................10–33 StoringAccessCodes................................... 9–8 StoringDSSNumbers .................................. 9–4 StoringSpeedDialNumbers ............................. 9–3 StoringTheFeatureButtons.............................. 9–5 GCA70–250 Index Index – 5
StoringTheResponseMessageButton..................... 9–7 StoringTheSystemSpeedDialNumbers.................10–20 SwitchingTheDialingModeBetweenPulseAndTone....... 7–16 SystemStatusLog,ViewingThe........................10–33 Subdued Off-Hook Voice Announcement, Making A......... 3–14 Subdued Off-Hook Voice Announcement, Responding To...... 2–6 SwitchingTheDialingModeBetweenPulseAndTone....... 7–16 T T1StatusLog,ViewingThe............................10–33 Telephone Line, Disabling A............................ 10–6 Telephone Pedestal, Adjusting........................... 1–16 TrackerPagingSystem,UsingThe ....................... 7–22 Transfer,MakingAHot ................................. 5–3 TransferringCalls...................................... 5–1 TransferringCalls—Screened ............................ 5–1 TransferringCalls—Unscreened .......................... 5–3 Transferring The Attendant Calls To The Alternate Attendant Telephone........................10–22 TransferringCallsUsingQuickTransfer.................... 5–5 Troubleshooting Your Telephone......................... 11–1 U UnderstandingTheDisplayAbbreviations .................. 1–8 UnderstandingWhatTheLightsMean .................... 1–14 Using A Full-Duplex Speakerphone....................... 1–3 Using Background Music............................... 7–16 UsingDirectInwardSystemAccess ...................... 7–19 UsingEandMTieLines............................... 7–24 UsingLineGroups..................................... 3–8 UsingQuickTransfer................................... 5–5 UsingTheAttendantFeatures ........................... 10–1 UsingTheAuxiliaryJack............................... 7–20 Using The Digital Voice Announce Option................10–24 UsingTheFeatureButtons............................... 9–5 Using The IMIST Module.............................. 7–30 Using The Other Telephone Features....................... 7–1 Using The Overflow Transfer...........................10–12 UsingTheSpecialAttendantButtons ....................10–30 UsingTheTrackerPagingSystem........................ 7–22 Index GCA70–250 6–Index
UsingThisGuide ...................................... 1–1 Using Your Speakerphone............................... 1–3 V ViewingTheSystemStatusLog ........................10–33 ViewingTheT1statusLog ............................10–33 Voice Announce Calls, Blocking.......................... 7–1 VolumeControl,SettingThe ............................ 7–13 W WaitingForALine..................................... 3–9 GCA70–250 Index Index – 7