HP LaserJet 4250 User Manual

							3
Managing and maintaining the
printer
This chapter contains information about these topics:
●
Using the embedded Web server
●
Using HP Web Jetadmin software
●
Using the HP Toolbox
●
Uninstalling the HP Toolbox
●
Managing and configuring printer drivers
●
Configuring e-mail alerts
●
Setting the real-time clock
●
Checking the printer configuration
●
Managing the print cartridge
●
Cleaning the printer
●
Performing preventive maintenance
●
Replacing the stapler unit
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							Using the embedded Web server
Use the embedded Web server to view printer and network status and to manage printing
functions from your computer instead of from the printer control panel. The following are
examples of what you can do using the embedded Web server:
● View printer-control status information.
● Set the type of media that is loaded in each tray.
● Determine the remaining life for all supplies and order new ones.
● View and change tray configurations.
● View and change the printer control-panel menu configuration.
● View and print internal pages.
● Receive notification of printer and supplies events.
● View and change network configuration.
The embedded Web server feature requires at least 48 MB of RAM and an HP Jetdirect print
server in order to connect to your network.
To use the embedded Web server, you must have Microsoft Internet Explorer 5.01 or later or
Netscape 6.2 or later for Windows, Mac OS, and Linux (Netscape only). Netscape Navigator
4.7 is required for HP-UX 10 and HP-UX  11. The embedded Web server works when the
printer is connected to an IP-based network.  The embedded Web server does not support
IPX-based printer connections. You do not have to  have Internet access to open and use the
embedded Web server.
When the printer is directly connected to  a computer, the embedded Web server is
supported for Windows 98 and later. In order  to use the embedded Web server with a direct
connection, you must select the Custom installation  option when you install the printer driver.
Select the option to load the HP Toolbox. The  proxy server is installed as part of the
HP Toolbox software.
When the printer is connected  to the network, the embedded Web server is automatically
available.
Another option for access to the embedded Web server is the HP Printer Access Tool. The
HP Printer Access Tool software provides a single  point of access to the embedded Web
server (EWS) for all of the networked printers in each user’s local Printers folder. By using a
Web browser, users can view the supplies-status information, control print jobs, and manage
product configuration through the EWS.
Opening the embedded Web server
1. In a supported Web browser on your computer,  type the IP address for the printer. To
find the IP address, print a configuration page. For more information about printing a
configuration page, see 
Configuration page . 
NOTE
After you open the URL, you can bookmark it so that you can return to it quickly in the future.
2. The embedded Web server has three tabs that contain settings and information about the printer: the  Information tab, the Settings  tab, and the  Networking tab. Click the tab
that you want to view.
3. See the following sections for more information about each tab.
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							Information tab
The Information pages group consists of the following pages.
●Device Status . This page shows the printer status and shows the life remaining of HP
supplies, with 0% representing that a supply is empty. The page also shows the type
and size of print media set for each  tray. To change the default settings, click  Change
Settings .
● Configuration page . This page shows the information that is found on the printer
configuration page.
● Supplies Status . This page shows the life remaining of HP supplies, with 0%
representing that a supply is empty. This page also provides supplies part numbers. To
order new supplies, click  Order Supplies in the Other Links  area of the window. To
visit any Web site, you must have Internet access.
● Event log . This page shows a list of all printer events and errors.
● Device information . This page also shows the printer network name, address, and
model information. To change these entries, click  Device Information on the Settings
tab.
● Control panel . Click this button to view the current status of the printer control panel.
Settings tab
Use this tab to configure the printer from your computer. The  Settings tab can be password
protected. If this printer is networked, always  consult with the printer administrator before
changing settings on this tab.
The  Settings  tab contains the following pages.
● Configure Device . Configure all printer settings from this page. This page contains the
traditional menus found on printers that use a control-panel display. These menus
include  Information , Paper Handling , and Configure Device .
● Alerts . Network only. Set up to receive  e-mail alerts for various printer and supplies
events.
● Email . Network only. Used in conjunction with the  Alerts page to set up incoming and
outgoing e-mail.
● Security . Set a password that must be typed in order to gain access to the  Settings and
Networking  tabs. Turn on and off certain features of the EWS.
● Other Links . Add or customize a link to another Web site. This link is shown in the
Other Links  area on all embedded Web server pages. These permanent links always
appear in the  Other Links area: HP Instant Support , Order Supplies , and Product
Support .
● Device Information . Name the printer and assign an  asset number to it. Type the name
and e-mail address for the primary contact who will receive information about the printer.
● Language . Determine the language in which to show the embedded Web server
information.
● Time Services . Set the printer to retrieve the date and time from a network server at
regular intervals.
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							Networking tab
The network administrator can use this tab to control network-related settings for the printer
when it is connected to an IP-based network. This tab will not appear if the printer is directly
connected to a computer, or if the printer is connected to a network with anything other than
an HP Jetdirect print server.
Other links
This section contains links that connect you to the Internet. You must have Internet access in
order to use any of these links. If you use a dial-up connection and did not connect when
you first opened the embedded Web server, you must connect before you can visit these
Web sites. Connecting might require that you close the embedded Web server and reopen it.
● HP Instant Support . Connects you to the HP Web site to help you find solutions. This
service analyzes your printer error log and configuration information to provide
diagnostic and support information specific to your printer. 
● Order Supplies . Click this link to connect to an ordering Web site and order genuine HP
supplies, such as print cartridges and media.
● Product Support . Connects to the support site for  the HP LaserJet 4250 or 4350 series
printer. Then, you can search for help regarding general topics.
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							Using HP Web Jetadmin software
HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and
troubleshooting network-connected peripherals. The intuitive browser interface simplifies
cross-platform management of a wide range of devices, including HP and non-HP printers.
Management is proactive, allowing network administrators the ability to resolve printer issues
before users are affected. Download this free, enhanced-management software at
http://www.hp.com/go/webjetadmin_software. 
To obtain plug-ins to HP Web Jetadmin, click  plug-ins, and then click the  download link
that is next to the name of the plug-in  that you want. The HP Web Jetadmin software can
automatically notify you when new plug-ins are available. On the  Product Update page,
follow the directions to automatically connect to the HP Web site.
If installed on a host server, HP Web Jetadmin is available to any client through a supported
Web browser, such as Microsoft Internet  Explorer 6.0 for Windows or Netscape
Navigator 7.1 for Linux. Browse to the HP Web Jetadmin host.
NOTE
Browsers must be Java-enabled. Browsing from an Apple PC is not supported.
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							Using the HP Toolbox
HP Toolbox is a Web application that you can use for the following tasks:
●Check the printer status.
● Configure the printer settings.
● View troubleshooting information.
● View online documentation.
You can view the HP Toolbox when the  printer is directly connected to your computer or
when it is connected to the network. You must perform a complete software installation in
order to use the HP Toolbox.
NOTE
You do not have to have Internet access to open and use the HP Toolbox. However, if you
click a link in the  Other Links area, you must have Internet access to go to the site that is
associated with the link. See 
Other links  for more information.
Supported operating systems
The HP Toolbox is supported  for the following operating systems:
● Windows 98, 2000, Me, XP, and Server 2003
● Mac OS X, Version 10.2 or higher
Supported browsers
To use the HP Toolbox, you must have one of the following browsers:
Windows
●Microsoft Internet Explorer 5.5 or higher
● Netscape Navigator 7.0 or higher
● Opera Software ASA Opera 6.05 or higher
Macintosh (OS X only)
●Microsoft Internet Explorer 5.1 or higher
● Netscape Navigator 7.0 or higher
All pages can be printed from the browser.
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							To view the HP Toolbox
1.Open the HP Toolbox in one of these ways:
●On the Windows desktop, double-click the HP Toolbox icon.
● From the Windows  Start menu, click  Programs, and then click  HP Toolbox.
● For Macintosh OS X, on the hard drive, click  Applications, and then click the
Utilitites  folder. Double-click the  HP Toolbox icon.
NOTE
After you open the URL, you can bookmark it so that you can return to it quickly in the future.
2. The HP Toolbox opens in a Web browser. The HP Toolbox software contains the following sections:
●
Status tab
●
Troubleshooting tab
●
Alerts tab
●
Documentation tab
●
Device Settings window
●
Toolbox links
●
Other links
Status tab
The  Status  tab has links to the following main pages:
● Device Status . View printer status information. This page indicates printer conditions
such as a jam or an empty tray. After you correct a problem with the printer, click the
Refresh  button to update the device status.
● Supplies Status . View detailed supplies status such as the percent of life remaining in
the print cartridge and the number of pages  that have been printed with the current print
cartridge. This page also has links to order supplies and to find recycling information.
● Print Info . Print the configuration page and various other information pages that are
available for the printer, such as the supplies  status page, the demo page, and the menu
map.
Troubleshooting tab
The  Troubleshooting  tab has links to the following main pages:
● Print Quality Tools . View general troubleshooting information, view information about
troubleshooting print-quality problems, and calibrate the printer to maintain color print
quality.
● Maintenance . View information about managing printer supplies, view information about
replacing the print cartridges, and view  information about replacing other printer supplies.
● Error Messages . View information about error messages.
● Paper Jams . View information on locating and clearing jams.
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							●Supported Media . View information about media that the printer supports, view
information about configuring the trays, and view information about solving problems
that are related to print media.
● Printer Pages . Print various pages that are useful for troubleshooting printer problems
including the configuration page, the supplies page, the event log page, and the usage
page.
Alerts tab
Use the  Alerts tab to configure the printer to automatically notify you of printer alerts. The
Alerts  tab has links to the following main pages:
● Set up status alerts
● Administrative settings
Set up status alerts page
On the Set up status alerts page, you can choose  to turn alerts on or off, specify when the
printer should send an alert, and select  from two different types of alerts:
● Pop-up message
● System tray icon
Click  Apply  to activate the settings.
Administrative settings page
On the Administrative settings page, you can set  the frequency of how often the HP Toolbox
checks for printer alerts. Three settings are available:
● Less Often . The HP Toolbox checks for alerts once per minute (every 60 seconds).
● Normal . The HP Toolbox checks for alerts twice per minute (every 30 seconds)\
.
● More Often . The HP Toolbox checks for alerts  twenty times per minute (every 3
seconds).
NOTE
If you want to reduce network input/output (I/O) traffic, reduce the frequency at which the
printer checks for alerts.
Documentation tab
The  Documentation  tab contains links to these information sources:
● Install Notes . Provides specific installation instructions and information regarding your
product before you install and use the printing system.
● User Guide . Contains the information about  the printer usage, warranty, specifications,
and support that you are currently reading. The user guide is available \
in both HTML
and PDF format.
Device Settings window
When you click the  Device Settings button, the embedded Web server opens in a new
window. See 
Using the embedded Web server .
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							Toolbox links
The toolbox Links  item at the left of the screen provides links to the following options:
● Select a device . Select from all of the HP Toolbox-enabled devices.
● View current alerts . View the current alerts for all  printers that have been set up. (You
must be printing to view the current alerts.)
● Text only page . View HP Toolbox as a site map with links to all of the individual pages
within HP Toolbox and the  Device Settings window.
Other links
This section contains links that connect you to the Internet. You must have Internet access in
order to use any of these links. If you use a dial-up connection and did not connect when
you first opened the HP Toolbox, you must connect before you can visit these Web sites.
Connecting might require that you close the HP Toolbox and reopen it.
●HP instant support . Connects to the HP instant support page for the product.
● Product Registration . Connects to the HP product registration Web site.
● Product Support . Connects to the support site for  the printer. Then, you can search for
help with a specific problem.
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							Uninstalling the HP Toolbox
This section explains how to uninstall the HP Toolbox. 
To uninstall the HP Toolbox by using the Windows desktop
shortcut
1. Click Start.
2. Point to  Programs.
3. Point to  Hewlett-Packard  or to the HP LaserJet 4250 or 4350 series program group,
and then click  Uninstall hp LaserJet Toolbox .
4. Follow the onscreen instructions.
To uninstall the HP Toolbox by using Add/Remove Programs
in the Windows control panel
1. Click  Start.
2. Click  Control Panel .
NOTE
In some versions of Windows, point to  Settings, and then click  Control Panel.
3. Double-click  Add or Remove Programs .
4. Select  hp LaserJet Toolbox  from the list of programs, and then follow the onscreen
instructions.
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