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HP LaserJet 4250 User Manual

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    							Control panel messageDescriptionRecommended action
    DIFFERENT PAPER
    SIZES IN JOBThe stapler cannot align the paper for
    stapling if different paper sizes are in the
    job. Printing continues but the job is not
    stapled.If stapling is required, modify the job.
    DUPLEXER ERROR
    REMOVE DUPLEXER
    Install duplexer
    with power offThe optional duplexer has an error.Turn off the printer power and reattach
    the optional duplexer. (Any print jobs at
    the printer might be lost.)
    EIO X disk
    spinning upThe disk accessory in EIO slot [X] is
    initializing.No action necessary.
    EIO X DISK
    NOT FUNCTIONAL
    For help press The EIO disk in slot X is not working
    correctly.1. Turn the printer power off.
    2. Make sure the EIO disk is insertedcorrectly and securely fastened.
    3. If the printer control panel message continues to appear, the optional
    hard disk needs to be replaced.
    EIO X DISK DEVICE
    FAILURE
    To clear press 
    alternates with
    
    The EIO disk had a critical failure and
    can no longer be used.Remove the EIO disk and replace it with
    a new one.
    EIO X DISK FILE
    OPERATION FAILED
    To clear press
    alternates with
    
    The requested operation could not be
    performed. You might have attempted
    an illegal operation, such as trying to
    download a file to a non-existent folder.Try printing again to an existing folder.
    EIO X DISK FILE
    SYSTEM IS FULL
    To clear press 
    alternates with
    
    The EIO disk is full.Delete files from the EIO disk and then
    try again. Use the Device Storage
    Manager in HP Web Jetadmin to
    download or delete files and fonts.
    Interpreting control-panel messages (continued)
    ENWW Understanding printer messages 159
     
    						
    							Control panel messageDescriptionRecommended action
    EIO X DISK IS
    WRITE PROTECTED
    To clear press 
    alternates with
    
    The EIO disk is protected, and no new
    files can be written to it.Use the Device Storage Manager in
    HP Web Jetadmin to disable the write
    protection.
    EIO X DISK NOT
    INITIALIZED
    To clear press 
    alternates with
    
    The file system has not been initialized.Use HP Web Jetadmin to initialize the
    file system.
    ENVELOPE FEEDER
    EMPTY
    alternates with
    The envelope feeder is empty.Load envelopes in the envelope feeder.
    Event log emptyYou are attempting to view an empty
    event log by selecting SHOW EVENT
    LOG  from the control panel.No action necessary.
    INSERT OR CLOSE
    TRAY XX
    For help press The specified tray is open or missing.Insert or close the tray for printing to
    continue.
    INSTALL CARTRIDGE
    For help press The print cartridge is missing and must
    be reinstalled for printing to continue.Replace or correctly reinstall the print
    cartridge.
    INSUFFICIENT MEMORY
    TO LOAD FONTS/DATA .
    For help press 
    alternates with
    
    To continue press 
    The printer received more data than can
    fit in its available memory. You might
    have tried to transfer too many macros,
    soft fonts, or complex graphics.Press  (SELECT button) to print the
    transferred data (some data might be
    lost).
    To solve this problem, simplify the print
    job or install additional memory.
    INTERNAL DISK
    DEVICE FAILURE
    To clear press 
    alternates with
    
    The disk had a critical failure and can no
    longer be used.Contact an HP-authorized service or
    support provider.
    Interpreting control-panel messages (continued)
    160 Chapter 4 Problem solving ENWW
     
    						
    							Control panel messageDescriptionRecommended action
    INTERNAL DISK FILE
    OPERATION FAILED
    To clear press 
    alternates with
    
    The requested operation could not be
    performed. You might have attempted
    an illegal operation, such as trying to
    download a file to a non-existent folder.Try printing again to an existing folder.
    INTERNAL DISK FILE
    SYSTEM IS FULL
    To clear press 
    alternates with
    
    The Internal disk is full.Delete files from the disk and then try
    again. Use the Device Storage Manager
    in HP Web Jetadmin to download or
    delete files and fonts.
    INTERNAL DISK IS
    WRITE PROTECTED
    To clear press 
    alternates with
    
    The disk is protected, and no new files
    can be written to it.Use the Device Storage Manager in
    HP Web Jetadmin to disable the write
    protection.
    INTERNAL DISK NOT
    INITIALIZED
    To clear press 
    alternates with
    
    The file system has not been initialized.Use HP Web Jetadmin to initialize the
    file system.
    LOAD TRAY XX
    [TYPE][SIZE]
    For help press The tray that is indicated is configured
    for a specific type and size of media
    needed by a print job, but the tray is
    empty. All other trays are also empty.Load the requested media in the tray
    that is indicated.
    LOAD TRAY XX
    [TYPE][SIZE]
    To continue press 
    alternates with
    LOAD TRAY XX
    [TYPE][SIZE]
    For help press 
    A job is sent that requires a specific type
    and size that is not available in the tray
    that is indicated.Load the requested media into the
    indicated tray and press 
     (SELECT
    button).
    Interpreting control-panel messages (continued)
    ENWW Understanding printer messages 161
     
    						
    							Control panel messageDescriptionRecommended action
    LOAD TRAY XX
    [TYPE][SIZE]
    To continue press 
    alternates with
    Move tray switch to
    CUSTOM
    A job is sent that requires a specific type
    and size that is not available in the tray
    that is indicated.Move the tray switch to the CUSTOM
    position if another tray is available.
    LOAD TRAY XX
    [TYPE][SIZE]
    To continue press 
    alternates with
    Recommend move tray
    switch to STANDARD
    A job is sent that requires a specific type
    and size that is not available in the tray
    that is indicated.If the size is detectable and another tray
    is available, move the switch to the
    STANDARD position.
    LOAD TRAY XX
    [TYPE][SIZE]
    To continue press 
    alternates with
    To use another
    tray press 
    A job is sent that requires a specific type
    and size that is not available in the tray
    that is indicated.Press  (SELECT button) to use a type
    and size that are available in another tray.
    MANUALLY FEED
    [TYPE][SIZE]
    To continue press 
    alternates with
    MANUALLY FEED
    [TYPE][SIZE]
    For help press 
    The printer is waiting for media to be
    loaded in tray 1 for manual feed.Load the requested media into tray 1
    and press 
     ( SELECT button).
    MANUALLY FEED
    [TYPE][SIZE]
    To use another
    tray press The printer is waiting for media to be
    loaded in tray 1 for manual feed.Press  (SELECT button) to use a type
    and size that are available in another tray.
    MANUALLY FEED
    OUTPUT STACK
    Then press 
     to
    print second sides
    The first side of a manual duplex job has
    been printed and the device is waiting
    for you to insert the output stack to
    complete the second side.1. Load the output stack into tray 1, maintaining the same orientation
    with printed side down.
    2. To continue printing, press 
    (SELECT button) to exit the printer
    message and then press 
     ( SELECT
    button) to print.
    Interpreting control-panel messages (continued)
    162 Chapter 4 Problem solving ENWW
     
    						
    							Control panel messageDescriptionRecommended action
    No job to cancelThe STOP button was pressed, but there
    is no active job or buffered data to cancel.
    The message is displayed for
    approximately 2 seconds before the
    printer returns to the ready state.No action necessary.
    NON HP SUPPLY
    INSTALLED
    Economode disabledThe printer has detected that the print
    cartridge is not a genuine HP supply.This message is displayed until you
    install an HP cartridge or press the
    override button 
     ( SELECT button).
    If you believe you purchased a genuine
    HP supply, go to  http://www.hp.com/go/
    anticounterfeit .
    Any printer repair required as a result of
    using non-HP supplies or unauthorized
    supplies is not covered under the printer
    warranty.
    NON HP SUPPLY
    INSTALLED
    For help press The printer has detected that the print
    cartridge is not a genuine HP supply.This message is displayed until you
    install an HP cartridge or press the
    override button 
     ( SELECT button).
    If you believe you purchased a genuine
    HP supply, go to  http://www.hp.com/go/
    anticounterfeit .
    Any printer repair required as a result of
    using non-HP supplies or unauthorized
    supplies is not covered under the printer
    warranty.
    ORDER CARTRIDGE
    LESS THAN XXXX PAGES
    For help press 
    alternates with
    
    For the HP LaserJet 4250 series, the
    message first appears when about 15%
    (10,000-page cartridge) or about 8%
    (20,000-page cartridge) of the life
    remains in the print cartridge. For the
    HP LaserJet 4350 series, the message
    first appears when about 25% (10,000-
    page cartridge) or about 15% (20,000-
    page cartridge) of the life remains in the
    print cartridge.Make sure that you have a new cartridge
    ready (see 
    Ordering parts, accessories,
    and supplies ).
    OUTPUT PAPER PATH
    OPEN
    For help press The paper path between the printer and
    the output device is open and must be
    closed before printing can continue.1. Make sure the jam-access door on
    the optional stacker or stapler/
    stacker is closed.
    2. If the accessory is a stapler/stacker, make sure that the stapler unit is
    snapped into the closed position.
    Paused
    To return to ready
    press STOPThe printer is paused but continues to
    receive data until the memory is full. The
    printer is not experiencing an error.Press  STOP.
    Interpreting control-panel messages (continued)
    ENWW Understanding printer messages 163
     
    						
    							Control panel messageDescriptionRecommended action
    RAM DISK DEVICE
    FAILURE
    To clear press 
    alternates with
    
    The RAM disk had a critical failure and
    can no longer be used.Contact an HP-authorized service or
    support provider.
    RAM DISK FILE
    OPERATION FAILED
    To clear press 
    alternates with
    
    The requested operation could not be
    performed. You might have attempted
    an illegal operation, such as trying to
    download a file to a non existent folder.Try printing again to an existing folder.
    RAM DISK FILE
    SYSTEM IS FULL
    To clear press 
    alternates with
    
    The RAM disk is full.1. Delete files and then try again, orturn the printer power off, and then
    turn the printer power on to delete
    all files on the device. (Use Device
    Storage Manager in HP Web
    Jetadmin or another software utility
    to delete the files.
    2. If the message persists, increase the size of the RAM disk. Change
    the RAM disk size on the System
    Setup submenu (on the Configure
    Device menu) at the printer control
    panel. See the description of the
    RAM disk menu items in System
    Setup submenu.
    RAM DISK IS
    WRITE PROTECTED
    To clear press 
    alternates with
    
    The RAM disk is protected, and no new
    files can be written to it.Use the Device Storage Manager in
    HP Web Jetadmin to disable the write
    protection.
    RAM DISK NOT
    INITIALIZED
    To clear press 
    alternates with
    
    The file system has not been initialized.Use HP Web Jetadmin to initialize the
    file system.
    REINSERT DUPLEXERThe duplexer has been removed.Reinsert the duplexer.
    Interpreting control-panel messages (continued)
    164 Chapter 4 Problem solving ENWW
     
    						
    							Control panel messageDescriptionRecommended action
    REPLACE CARTRIDGE
    For help press 
    alternates with
    
    Pages remaining for this supply has
    reached the low threshold. The printer
    was set to stop printing when a supply
    needs to be ordered.To continue printing, press  (SELECT
    button) to exit the printer message then
    press 
     (SELECT button). The message
    becomes  ORDER CARTRIDGE LESS
    THAN XXXX PAGES  (warning).
    Follow the next steps to replace the
    supply.
    1. Open the top cover.
    2. Remove print cartridge.
    3. Install new print cartridge.
    4. Close the top cover.
    REPLACE CARTRIDGE
    To continue press Pages remaining for this supply has
    reached the low threshold. The printer
    was set to continue printing when a
    supply needs to be ordered.Press  ( SELECT button) to continue
    printing the current job.
    Follow the next steps to replace the
    supply.
    1. Open the top cover.
    2. Remove print cartridge.
    3. Install new print cartridge.
    4. Close the top cover.
    ROM DISK DEVICE
    FAILURE
    To clear press 
    alternates with
    
    The ROM disk had a critical failure and
    can no longer be used.Contact an HP authorized service or
    support provider.
    ROM DISK FILE
    OPERATION FAILED
    To clear press 
    alternates with
    
    The requested operation could not be
    performed. You might have attempted
    an illegal operation, such as trying to
    download a file to a non existent folder.Try printing again to an existing folder.
    ROM DISK FILE
    SYSTEM IS FULL
    To clear press 
    alternates with
    
    The ROM disk is full.Delete files from the disk and then try
    again. Use the Device Storage Manager
    in HP Web Jetadmin to download or
    delete files and fonts.
    Interpreting control-panel messages (continued)
    ENWW Understanding printer messages 165
     
    						
    							Control panel messageDescriptionRecommended action
    ROM DISK IS
    WRITE PROTECTED
    To clear press 
    alternates with
    
    The disk is protected, and no new files
    can be written to it.Use the Device Storage Manager in
    HP Web Jetadmin to disable the write
    protection.
    ROM DISK NOT
    INITIALIZED
    To clear press 
    alternates with
    
    The file system has not been initialized.Use HP Web Jetadmin to initialize the
    file system.
    SANITIZING DISK
    % COMPLETE
    Do not power off
    alternates with
    CLEANING DISK
    % COMPLETE
    For help press A hard disk or a CompactFlash card is
    being sanitized.No action necessary.
    SIZE MISMATCH IN
    TRAY XX
    For help press 
    alternates with
    
    The tray indicated is loaded with a
    different size of paper than the size
    configured for the tray.Load the tray with the size configured for
    the tray.
    Make sure that the guides are positioned
    correctly in the tray, and then make sure
    that the knob is set correctly to Standard
    or Custom.
    STAPLER LOW
    ON STAPLESFewer than 70 staples remain in the
    optional stapler/stacker cartridge.
    Printing continues until the cartridge runs
    out of staples, and the STAPLER OUT
    OF STAPLES message appears on the
    printer control panel display.Replace the staple cartridge. For
    information about replacing the staple
    cartridge, see 
    Loading staples. For
    information about ordering a new staple
    cartridge, see 
    Part numbers .
    Interpreting control-panel messages (continued)
    166Chapter 4 Problem solving ENWW
     
    						
    							Control panel messageDescriptionRecommended action
    STAPLER OUT OF
    STAPLESThe stapler in the optional stapler/
    stacker is out of staples. The printer
    behavior depends on how STAPLES
    OUT  is configured in the  Output Setup
    submenu.● If STAPLES OUT=STOP , the
    printer stops printing until you refill
    the stapler or press Select. This is
    the default setting.
    ● If STAPLES OUT=CONTINUE ,
    printing continues, but the job is not
    stapled.
    Replace the staple cartridge. For
    information about replacing the staple
    cartridge, see 
    Loading staples . For
    information about ordering a new staple
    cartridge, see 
    Part numbers .
    TOO MANY PAGES
    IN JOB TO
    STAPLEThe maximum number of sheets the
    stapler can staple is 15. The print job
    finishes printing but is not stapled.For print jobs that have more than 15
    pages, staple them manually.
    TRAY XX
    [TYPE][SIZE]
    To change size or
    type press 
    alternates with
    TRAY XX
    [TYPE][SIZE]
    To accept settings
    press 
    This message states the current type
    and size configuration of the paper tray,
    and allows you to change the
    configuration.To change the paper size or type press
     (SELECT button) while the message is
    present. To clear the message, press
    the 
     ( BACK button) while the message is
    present.
    ● Set size and type to  ANY if the tray
    is used frequently for different sizes
    or types.
    ● Set size and type to a specific
    setting if printing with only one type
    of paper.
    TRAY XX EMPTY
    [TYPE][SIZE]
    alternates with
    The specified paper tray is empty.Load paper in the empty tray [XX] to
    clear the message.
    If you do not load the specified tray, the
    printer will continue printing from the
    next tray with the same paper size and
    type, and the message will continue to
    appear.
    TRAY XX OPEN
    For help press
    alternates with
    
    The tray cannot feed paper to the printer
    because tray [X] is open and must be
    closed for printing to continue.Check the trays and close any that are
    open.
    Unable to mopy job
    
    alternates with
    Memory or file system failures would not
    allow a mopy job to occur. Only one
    copy will be produced.Correct the error and then try again to
    store the job.
    Interpreting control-panel messages (continued)
    ENWW Understanding printer messages 167
     
    						
    							Control panel messageDescriptionRecommended action
    Unable to store job
    
    alternates with
    The print job named cannot be stored
    due to a memory, disk, or configuration
    problem.Correct the error and then try again to
    store the job.
    UNSUPPORTED DATA ON
    [FS] DIMM IN SLOT X
    To clear press The data on the DIMM is not supported.
    [FS] stands for either ROM or FLASH.The DIMM may need to be replaced.
    Turn the printer power off before
    removing it.
    Press 
     (SELECT button) to continue.
    USE TRAY XX
    [TYPE][SIZE]
    To change press 
     /
    To use press 
    The printer did not detect the type and
    size of media requested. The message
    shows the most likely type and size
    available and the tray in which they are
    available.Press  (SELECT button) to accept the
    values in the message, or use 
     ( UP
    button) and  (DOWN button) to scroll
    through the available choices.
    WAITING FOR
    TRAY XX TO LIFT
    alternates with
    The specified tray is in the process of
    lifting the paper to the top of the tray for
    proper feeding.No action necessary.
    WARMING UP
    alternates with
    The printer is coming out of powersave
    mode. Printing will continue as soon as it
    is done.No action necessary.
    Interpreting control-panel messages (continued)
    168 Chapter 4 Problem solving ENWW
     
    						
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