JVC Gz Ex310bu User Manual

							Battery Pack
Unable to turn on the power when using the battery pack.
Recharge the battery pack.
“Charging the Battery Pack” ( A p. 12)
Check whether the terminals are dirty.
If the terminal of this unit or the battery pack is dirty, wipe it with a cotton swab or something similar.
If you use any other battery packs besides JVC battery packs, safety and
performance cannot be guaranteed. Be sure to use JVC battery packs.
Short usage time even after charging.
Battery deterioration occurs when a battery pack is charged repeatedly.
Replace the battery pack with a new one.
“Optional Accessories” ( A p. 23)
Unable to charge the battery pack.
When the battery pack is fully charged, the lamp does not flash.
Check whether the terminals are dirty.
If the terminal of this unit or the battery pack is dirty, wipe it with a cotton swab or something similar.
Using a non-original AC adapter may result in damage to this unit. Be sure
to use an original AC adapter.
The remaining battery display is not correct.
Remaining battery power is not displayed when the AC adapter is
connected.
If this unit is used for long periods of time in high or low temperatures, or if
the battery pack is repeatedly charged, the amount of remaining battery may not be displayed correctly.
Recording
Recording cannot be performed.
Check the  0010 / 0011  button.
“Interior” ( A p. 245)
When there are multiple light sources and depending on the shooting
conditions, exposure and focus may not be adjusted correctly in the
Intelligent Auto mode. In this case, adjust the settings manually.
“Adjusting Focus Manually” ( A p. 33)
Recording stops automatically.
Recording stops automatically as it cannot be performed for 12 or more
consecutive hours according to specifications. (It may take some time to resume recording.)
Turn off this unit, wait for a while, and turn it on again. (This unit stops automatically to protect the circuit when the temperature rises.)
The continuous shooting speed of still images is slow.
The continuous shooting speed will drop if this function is used repeatedly.
Continuous shooting speed may drop depending on the SD card or under certain recording conditions.
The focus is not adjusted automatically.
If you are recording in a dark place or a subject that has no contrast betweendark and light, adjust the focus manually.
“Adjusting Focus Manually” ( A p. 33)
Wipe the lens with a lens cleaning cloth.
Cancel manual focus on the manual recording menu.
“Adjusting Focus Manually” ( A p. 33)
Zoom does not work.
Digital zoom is not available in the still image recording mode.
Zoom operation is not available in time-lapse recording. (Simultaneous still
image recording and image stabilizer are also not available.)
To use digital zoom, set “ZOOM” in the menu accordingly. “ ZOOM ” ( A p. 228)
Mosaic-type noise occurs when recording scenes with fast
movements or extreme changes in brightness.
Set the “VIDEO QUALITY” to “UXP” or “XP” for recording.
“ VIDEO QUALITY ” ( A p. 228)
Troubleshooting251 
						

							Card
Cannot insert the SD card.
Make sure not to insert the SD card in the wrong direction.
“Inserting an SD Card” ( A p. 13)
Unable to copy to SD card.
Set “REC MEDIA FOR VIDEO”/“REC MEDIA FOR IMAGE” to SD card. (GZ- EX355)
“REC MEDIA FOR VIDEO (GZ-EX355)” ( A p. 242)
“REC MEDIA FOR IMAGE (GZ-EX355)” ( A p. 242)
To use SD cards that have been used on other devices, it is necessary to format (initialize) the SD card using “FORMAT SD CARD” from media
settings.
“ FORMAT SD CARD ” ( A p. 242)
Playback
Sound or video is interrupted.
Sometimes playback is interrupted at the connecting section between two
scenes. This is not a malfunction.
There is no sound.
When the Silent mode is used, operation and playback sounds will not be
output. Turn off the Silent mode.
“Using the Silent Mode” ( A p. 26)
Set “OPERATION SOUND” in the common menu to “ON”.
“ OPERATION SOUND ” ( A p. 239)
Audio sound is not recorded for videos taken in HIGH SPEED RECORDING/
TIME-LAPSE RECORDING.
“Slow-motion (High-speed) Recording” ( A p. 53)
“Recording at Intervals (TIME-LAPSE RECORDING)” ( A p. 54)
The same image is displayed for a long time.
Use a high speed SD card (Class 4 or higher).
“Types of Usable SD Card” ( A p. 14)
Clean the terminals of the SD card with a dry cotton swab or something
similar.
Execute “FORMAT SD CARD” in the “MEDIA SETTINGS” menu. (All data
will be deleted.)
“ FORMAT SD CARD ” ( A p. 242)
The motion is choppy.
Use a high speed SD card (Class 4 or higher).
“Types of Usable SD Card” ( A p. 14)
Clean the terminals of the SD card with a dry cotton swab or something similar.
Execute “FORMAT SD CARD” in the MEDIA SETTINGS menu. (All data will
be deleted.)
“ FORMAT SD CARD ” ( A p. 242)
Verify the system requirements of your computer when using LoiLoFit for
Everio to play back. (GZ-EX355/GZ-EX310)
“Verifying System Requirements (Guideline)” ( A p. 114)
Verify the system requirements of your computer when using Everio
MediaBrowser 4 to play back. (GZ-E300)
“Verifying System Requirements (Guideline)” ( A p. 121)
Cannot find a recorded file.
Cancel the date search function.
“Searching for a Specific Video/Still Image by Date” ( A p. 76)
Change the playback media by tapping  0027/0028  on the touch screen. (GZ-
EX355)
“Operation Buttons for Video Playback” ( A p. 64)
“Operation Buttons for Still Image Playback” ( A p. 74)
Select “PLAYBACK OTHER FILE” in the menu. (Video files that have
damaged management information can be played back.) “ PLAYBACK OTHER FILE ” ( A p. 73)
Images do not appear on the TV properly.
Disconnect the cable and connect again.
“Connecting via the HDMI Mini Connector” ( A p. 77)
Turn off and on this unit again.
Images are projected vertically on the TV.
Set “VIDEO OUTPUT” in the “MEDIA SETTINGS” menu to “4:3”.
“ VIDEO OUTPUT ” ( A p. 241)
Adjust the TV's screen accordingly.
The image displayed on TV is too small.
Set “VIDEO OUTPUT” in the “MEDIA SETTINGS” menu to “16:9”.
“ VIDEO OUTPUT ” ( A p. 241)
Troubleshooting252 
						

							When connected to the TV via the HDMI mini cable, proper
images and sounds are not output.
Images and sounds may not be output properly depending on the TV
connected. In such cases, perform the following operations.
A  Disconnect the HDMI mini cable and connect it again.
B  Turn off and on this unit again.
“Connecting via the HDMI Mini Connector” ( A p. 77)
Editing/Copying
Unable to delete file.
Files (videos/still images) that are protected cannot be deleted. Release
protection before deleting the file.
“Protecting Files” ( A p. 81)
Unable to copy/move files to SD card. (GZ-EX355)
If the SD card is write protected, set it to off. Unable to create DVD with a DVD writer.
Connect the USB cable correctly.
“Preparing a DVD Writer (CU-VD50)” ( A p. 99)
“Preparing a DVD Writer (CU-VD3)” ( A p. 99)
Unable to create disc with a BD writer (external Blu-ray drive).
Connect the USB cable correctly.
“Preparing a BD Writer (External Blu-ray Drive)” ( A p. 91)
BACK-UP menu does not disappear.
While the USB cable is connected, the “BACK UP” menu is displayed.
Unable to turn off the BACK-UP menu.
Turn off the power of this unit and the DVD writer, or remove the AC adapter. Unable to delete folder in USB external hard disk drive.
Delete the folder using a computer.
(When files are added or folders moved/renamed with a computer, they
cannot be deleted on this unit.)
Troubleshooting253 
						

							Computer
Unable to copy files to the computer’s HDD.
If the provided software LoiLoFit for Everio is not installed, some functions
may not work properly.
“Installing the Provided Software” ( A p. 115)
Before making backup, make sure that enough free space is left in the computer's hard disk (HDD).
Unable to copy files to DVD or Blu-ray disc with a PC.
To record to discs, a recordable DVD or Blu-ray drive is required for the
computer in use.
Cannot upload the file to YouTube.
Check if you have created an account with YouTube. (You need a YouTube account to upload files to YouTube.)
Changing videos to the file format for uploading cannot be performed on this
unit.
Refer to the help file of the provided software LoiLoFit for Everio
Refer to the help file of the provided software Everio MediaBrowser 4
I am using a Mac computer.
Copy the files to a Mac computer using the following method.
“Copying to Mac Computer” ( A p. 129)
The computer cannot recognize the SDXC card.
Confirm and update the OS of your computer.
“When your computer cannot recognize the SDXC card” ( A p. 14)
Screen/Image
The LCD monitor is difficult to see.
The LCD monitor may be difficult to see if used in bright areas such as under direct sunlight.
A band or a ball of bright light appears on the LCD monitor.
Change the direction of this unit to prevent the light source from coming into
view. (A band or a ball of bright light may appear when there is a bright light
source near this unit, but this is not a malfunction.)
The recorded subject is too dark.
Use backlight compensation when the background is bright and the subject
is dark.
“Setting Backlight Compensation” ( A p. 35)
Use “NIGHTALIVE” in SCENE SELECT.
“Shooting According to Scene (Subject)” ( A p. 32)
Use “GAIN UP” in the menu. “ GAIN UP ” ( A p. 226)
Set “BRIGHTNESS ADJUST” in the recording menu to the “+” side.
“Adjusting Brightness” ( A p. 34)
The recorded subject is too bright.
Set the backlight compensation to “OFF” if it is being used.
“Setting Backlight Compensation” ( A p. 35)
Set “BRIGHTNESS ADJUST” in the recording menu to the “-” side.
“Adjusting Brightness” ( A p. 34)
The color looks strange. (Too bluish, too reddish, etc.)
Wait for a while until natural colors are achieved. (It may take some time for
white balance to be adjusted.)
Set “WHITE BALANCE” in the recording menu to “MANUAL”. Select from
“FINE”/“CLOUD”/“HALOGEN”/“MARINE:BLUE”/“MARINE:GREEN”
according to the light source.
Select “MWB” and adjust accordingly.
Set “WHITE BALANCE” in the recording menu to “MANUAL”. Select from
“FINE”/“CLOUD”/“HALOGEN” according to the light source. Select “MWB”
and adjust accordingly.
“Setting White Balance” ( A p. 36)
The color looks different.
Set “WHITE BALANCE” in the recording menu accordingly.
“Setting White Balance” ( A p. 36)
There are bright or dark spots on the screen.
While the LCD monitor screen has more than 99.99% effective pixels, 0.01% of the pixels may be bright spots (red, blue, green) or dark spots. This is not
a malfunction. The spots will not be recorded.
Troubleshooting254 
						

							Other Problems
The buttons on the touch screen do not work.
Tap the buttons on the touch screen with your fingers or the stylus pen.
The buttons may not respond if you touch them with your fingernails or with
gloves on.
Save the recorded data before requesting service.
A Connect to computer using a USB cable.
The “SELECT DEVICE” menu appears.
B Press and hold the START/STOP button for more than 2 seconds.
The “PLAYBACK ON PC” appears.
Operations are to be performed on the computer after the screen switches.
The image is grainy.
When digital zoom is used, the image becomes grainy as it is digitally
enlarged.
This unit heats up.
This is not a malfunction. (This unit may become warm when used for a longtime.) Stop using the unit if it gets too warm.
The language on the display changed.
It may occur when you connect this unit to a TV with different language setting using an HDMI mini cable.
“Operating in Conjunction with TV via HDMI” ( A p. 78)
When connected to the TV via the HDMI mini cable, proper
images and sounds are not output.
Images and sounds may not be output properly depending on the TV connected. In such cases, perform the following operations.
A  Disconnect the HDMI mini cable and connect it again.
B  Turn off and on this unit again.
“Connecting via the HDMI Mini Connector” ( A p. 77)
HDMI-CEC functions do not work properly, and the TV does not work in conjunction with this unit.
TVs may operate differently depending on the specifications, even if they are HDMI-CEC compliant. Therefore, the HDMI-CEC functions of this unit
cannot be guaranteed to operate in combination with all the TVs. In such
cases, set “HDMI CONTROL” to “OFF”.
“ HDMI CONTROL ” ( A p. 241)
The unit operates slowly when switching between video mode and still image mode, or when switching the power on or off.
It is recommended that you copy all videos and still images onto your
computer, and erase the files from this unit. (If there are many recorded files
on this unit, it takes time for the unit to respond.)
This unit does not function properly and error messages
appear.
This unit is a microcomputer-controlled device. Electrostatic discharge,
external noise and interference (from a TV, a radio, etc.) might prevent it from
functioning properly. In such a case, turn off the power, then remove the AC adapter and battery pack. This unit will be reset.
Operation disabled since the POWER/CHARGE lamp and the
ACCESS lamp are blinking
After closing the LCD monitor, remove power source (battery and AC
adapter). Then, attach the battery and AC adapter again, and turn on the
power by opening the LCD monitor. If these operations won’t solve the
problem, contact your JVC dealer or the JVC service center.
Disclaimer
- We shall not be held responsible for loss of recorded contents when
recording videos/audio or playback cannot be operated due to malfunctions
in this unit, provided parts, or SD card.
- Once deleted, recorded contents (data), including data loss due to
malfunctions in this unit, cannot be restored. Please be forewarned.
- JVC will not be responsible for any lost data. Please be forewarned. - In order for quality improvement, defective recording medium is subject to
be analyzed. Therefore, it may not be returned.Troubleshooting255 
						

							Error Message?
CHECK LENS COVER
Open the lens cover. SET DATE/TIME!
Connect the AC adapter, charge the battery for more than 24 hours and set
the clock. (If the message still appears, the clock battery is exhausted.
Consult your nearest JVC dealer.)
“Clock Setting” ( A p. 18)
COMMUNICATION ERROR
Reconnect the USB cable.
Turn off this unit and the devices connected to it, and turn them on again. Reattach the battery pack.
FORMAT ERROR! (GZ-EX355)
Check the operating procedure, and perform once again.
“FORMAT BUILT-IN MEM. (GZ-EX355)” ( A p. 242)
Turn off and on this unit again.
ERROR IN BUILT-IN MEMORY! (GZ-EX355)
Turn off and on this unit again.
If the above does not solve the problem, back up your files and execute
“FORMAT BUILT-IN MEM.” in the “MEDIA SETTINGS” menu. (All data will
be deleted.)
“FORMAT BUILT-IN MEM. (GZ-EX355)” ( A p. 242)
MEMORY CARD ERROR!
Check that the card is supported by this unit.
“Types of Usable SD Card” ( A p. 14)
Turn off and on this unit again.
Remove the AC adapter and battery pack, then remove and re-insert the SD
card.
Remove any dirt from the SD card terminals. If the above does not solve the problem, back up your files and execute
“FORMAT SD CARD” in the “COMMON” menu. (All data will be deleted.)
“ FORMAT SD CARD ” ( A p. 242)
NOT FORMATTED
Select “OK”, then select “YES” on the “DO YOU WANT TO FORMAT?” screen.
RECORDING FAILURE
Turn off and on this unit again.CANNOT TAKE MORE STILL IMAGES AT THIS TIME
Stop video recording before taking still images. (If the SD card is removedand inserted during video recording, still images cannot be recorded.)
PLAYBACK FAILED
Remove and re-insert the SD card.
“Inserting an SD Card” ( A p. 13)
Remove any dirt from the SD card terminals.
Insert the SD card before turning on the power.
Do not subject this unit to any strong impact or vibration.
VIDEO MANAGEMENT FILE IS DAMAGED, RECOVERY IS
REQUIRED TO RECORD/PLAYBACK, RECOVER?
Select “OK” to restore. (Videos that cannot be restored will not be displayed on the index screen, but you may be able to play them back using“PLAYBACK OTHER FILE” in the menu.)
“ PLAYBACK OTHER FILE ” ( A p. 73)
UNSUPPORTED SCENE!
Use files recorded with this unit. (Files recorded with other devices may not
be playable.)
UNSUPPORTED FILE!
Use files recorded with this unit. (Files recorded with other devices may not
be playable.)
THIS FILE IS PROTECTED
Switch off the “PROTECT/CANCEL” function in the “EDIT” menu.
“Protecting Files” ( A p. 81)
CHECK CARD'S WRITE PROTECTION SWITCH
Set the write protect switch of the SD card to off. INSUFFICIENT AVAILABLE SPACE
Delete files, or move files to a computer or other devices.
Replace the SD card with a new one.
Seamless videos cannot be combined if there is not enough free space in
the built-in memory (GZ-EX355) or SD card. Check the amount of remaining
free space before combining.
RECORDABLE MANAGEMENT CAPACITY LEVEL HAS BEEN
REACHED
A  Move the files or folders to a computer or other device. (Back up your
files.)
B  Select “FILE + MANAGEMENT NO” in “FORMAT BUILT-IN MEM.” or
“FORMAT SD CARD” of the media settings menu. (All data on the built-in memory or SD card will be deleted.)
“FORMAT BUILT-IN MEM. (GZ-EX355)” ( A p. 242)
“ FORMAT SD CARD ” ( A p. 242)
SCENE QUANTITY EXCEEDED LIMIT
A  Move the files or folders to a computer or other device. (Back up your
files.)
B  Select “FILE + MANAGEMENT NO” in “FORMAT BUILT-IN MEM.” or
“FORMAT SD CARD” of the media settings menu. (All data on the built-in memory or SD card will be deleted.)
“FORMAT BUILT-IN MEM. (GZ-EX355)” ( A p. 242)
“ FORMAT SD CARD ” ( A p. 242)
NUMBER OF FOLDERS OVERFLOW
A  Move the files or folders to a computer or other device. (Back up your
files.)
B  Select “FILE + MANAGEMENT NO” in “FORMAT BUILT-IN MEM.” or
“FORMAT SD CARD” of the media settings menu. (All data on the built-in
memory or SD card will be deleted.)
“FORMAT BUILT-IN MEM. (GZ-EX355)” ( A p. 242)
“ FORMAT SD CARD ” ( A p. 242)
FILE QUANTITY LIMIT EXCEEDED
A  Move the files or folders to a computer or other device. (Back up your
files.)
B  Select “FILE + MANAGEMENT NO” in “FORMAT BUILT-IN MEM.” or
“FORMAT SD CARD” of the media settings menu. (All data on the built-in memory or SD card will be deleted.)
“FORMAT BUILT-IN MEM. (GZ-EX355)” ( A p. 242)
“ FORMAT SD CARD ” ( A p. 242)
PLAYLIST QUANTITY EXCEEDS LIMIT
Reduce the number of the playlist to 99 files or less. (Up to 99 playlists can
be created.)
CANCELLED BECAUSE PLAYLIST AMOUNT EXCEEDEDMAXIMUM LIMIT
When creating a DVD, reduce the number of playlists to be saved.
Reduce the number of videos to add to the playlist to 999 files. “Creating Playlists from the Recorded Videos” ( A p. 85)
Troubleshooting256 
						

							PROCESSING CANCELLED DUE TO LIMITED SPACE FOR
OPERATION
Reduce the number of videos to add to the playlist to 999 files.
“Creating Playlists from the Recorded Videos” ( A p. 85)
NO FILES (GZ-EX355)
Change the setting of “REC MEDIA FOR IMAGE” or “REC MEDIA FOR
VIDEO” in the “COMMON” menu, and check that files are not recorded to
the other media.
“REC MEDIA FOR IMAGE (GZ-EX355)” ( A p. 242)
RECORDING CANCELLED (GZ-EX355)
Set “REC MEDIA FOR VIDEO” to “SD CARD”, then record to an SD card. “REC MEDIA FOR VIDEO (GZ-EX355)” ( A p. 242)
Turn off and on this unit again.
Protect the unit from vibration and shock.
CAMERA TEMPERATURE IS HIGH PLEASE TURN CAMERAOFF TO ALLOW IT TO COOL DOWN PLEASE WAIT
Turn off the power of this unit, let and it cool down before turning on the power
again.
POWER IS OFF, OR USB DEVICE IS UNSUPPORTED
Turn on the power of the connected USB device.
Connect the AC adapter to the DVD writer or BD writer (external Blu-ray
drive).
INSERT DISC
Open the tray of the DVD writer or BD writer (external Blu-ray drive), check
and reset the DVD or Blu-ray disc, then close the tray.
Replace the disc in the DVD writer or BD writer (external Blu-ray drive).
CHANGE DISC
Open the tray of the DVD writer or BD writer (external Blu-ray drive), check
and reset the DVD or Blu-ray disc, then close the tray.
Replace the disc in the DVD writer or BD writer (external Blu-ray drive).
Troubleshooting257 
						

							Perform regular maintenance of this unit to enable it to be used for a long
time.Caution : 
0 Be sure to detach the battery pack, AC adapter, and power plug before
performing any maintenance.Camcorder
0 Wipe this unit with a dry, soft cloth to remove any dirt.
0 When it is extremely dirty, soak the cloth in a solution of neutral detergent,
wipe the body with it, and then use a clean cloth to remove the detergent.
Caution : 
0 Do not use solvents such as benzene, thinner, or alcohol. Doing so may
cause damage to the unit.
0 When using a chemical cloth or cleaner, be sure to observe the warning
labels and instructions of the product.
0 Do not leave the device in contact with rubber or plastic products for a long
time.Lens/LCD Monitor
0 Use a lens blower (commercially available) to remove any dust, and a
cleaning cloth (commercially available) to wipe off any dirt.
Mold may form if the lens is left dirty.
0 You can use a commercially available anti-reflection or protective film on
the screen.
However, depending on the thickness of the film, operations on the touch screen may not be performed smoothly or the screen may darken slightly.
Maintenance258 
						

							CameraItemDetailsPower supplyUsing AC adapter: DC 5.2 V
Using battery pack: DC 3.6 V (GZ-EX355/GZ-
EX310)
Using battery pack: DC 3.5 V - 3.6 V (GZ-E300)Power consumption(GZ-EX355/GZ-EX310)
2.3 W (MONITOR BRIGHTNESS: 3 (standard))
(GZ-E300)
2.2 W (MONITOR BRIGHTNESS: 3 (standard))
Rated Current Consumption: 1ADimensions (mm)50 x 57 x 116 (2" x 2-1/4" x 4-5/8")
(W x H x D: excluding grip belt)Mass(GZ-EX355/GZ-EX310)
Approx. 200 g (0.44 lbs) (camera only),
Approx. 240 g (0.53 lbs) (including supplied battery pack)
(GZ-E300)
Approx. 195 g (0.43 lbs) (camera only),
Approx. 225 g (0.5 lbs) (including supplied battery
pack)Operating
environmentAllowable operating temperature: 0°C to 40°C (32°F to 104°F)
Allowable storage temperature: -20°C to 50°C
(-4°F to 122°F)
Allowable relative humidity: 35 % to 80 %Image pickup
device1/5.8” 2,510,000 pixels (CMOS, back-illuminated)Recording area
(Video)AVCHD mode
1,010,000 to 2,290,000 pixels (image stabilizer:
off, dynamic zoom: ON)
iFrame mode
920,000 to 1,770,000 pixels (dynamic zoom: ON)Recording area
(Still image)1,710,000 pixels (4:3) (image stabilizer: OFF) 2,290,000 pixels (16:9) (image stabilizer: OFF)LensF1.8 - 6.3, f= 2.9 mm to 116.0 mm
Video
AVCHD mode
35 mm conversion: 40.5 mm to 2,430 mm (dynamic
zoom: ON)
35 mm conversion: 40.5 mm to 1,620 mm (dynamic zoom: OFF)
iFrame mode
35 mm conversion: 46.0 mm to 2,530 mm (dynamic zoom: ON)
35 mm conversion: 46.0 mm to 1,840 mm (dynamic
zoom: OFF)
Still Image
35 mm conversion: 49.5 mm to 1,980 mm (4:3)
35 mm conversion: 40.5 mm to 1,620 mm (16:9)Lowest illumination3 lux
1 lux (SCENE SELECT: NIGHTALIVE)Zoom (during video
recording)Optical zoom: Up to 40x
Dynamic zoom: Up to 60x
Digital zoom: Up to 200xZoom (during still
image recording)Optical zoom: Up to 40xLCD monitor3.0", 230,000 pixels, color LCDRecording mediaSD/SDHC/SDXC card (commercially available)
“Types of Usable SD Card” ( A p. 14)Clock batteryRechargeable batteryConnectorsItemDetailsHDMI output
connectorHDMI mini connectorAV output
connectorVideo output: 1.0 V (p-p), 75  Ω
Audio output: 300 mV (rms), 1 K ΩUSB connectorMini USB Type AB, USB 2.0 compliantVideo (AVCHD)ItemDetailsRecording/
Playback formatAVCHD standard
Video: MPEG-4 AVC/H.264
Audio: Dolby Digital 2chExtension.MTSSignal systemNTSC standardImage quality
(Video)UXP
1920 x 1080 pixels
Average Approximate 24 Mbps
XP
1920 x 1080 pixels
Average Approximate 17 Mbps
SP
1920 x 1080 pixels
Average Approximate 12 Mbps
EP
1920 x 1080 pixels
Average Approximate 4.8 Mbps
SSW(16:9)
720 x 480 pixels (Interlaced)
Average Approximate 6.2 Mbps
SEW(16:9)
720 x 480 pixels (Interlaced)
Average Approximate 3 MbpsSound quality
(Audio)48 kHz, 256 kbpsVideos (iFrame) (GZ-EX355/GZ-EX310)ItemDetailsRecording/
Playback formatMP4 standard
Video: MPEG-4 AVC/H.264
Audio: AAC (2ch)Extension.MP4Signal systemNTSC standardImage quality
(Video)1280x720
1280 x 720 pixels
Max 36 Mbps, average approx. 34 Mbps
960x540
960 x 540 pixels
Max 28 Mbps, average approx. 26 MbpsSound quality
(Audio)48 kHz, average 128 kbpsSpecifications259 
						

							Still ImageItemDetailsRecording formatJPEG standardExtension.JPGImage size“Approximate Number of Still Images (Unit:
Number of Shots)” ( A p. 62)AC Adapter (AC-V11U)ItemDetailsPower supplyAC 110 V to 240 V, 50 Hz/60 HzOutputDC 5.2 V, 1 AAllowable operating
temperature0°C to 40°C (32°F to 104°F)
(10°C to 35°C (50°F to 95°F) during charging)Dimensions (mm)66 x 28 x 47 (2-5/8” x 1-1/8” x 1-7/8”) (W x H x D:
excluding cord and AC plug)MassApprox. 71 g (0.15 lbs)Battery Pack (BN-VG107U) (GZ-E300)ItemDetailsPower voltage3.5 V - 3.6 VCapacity700 mAhDimensions (mm)31 x 21.5 x 43 (1-1/4” x 7/8” x 1-3/4”) (W x H x D)MassApprox. 26 g (0.06 lbs)Battery Pack (BN-VG114U) (GZ-EX355/GZ-
EX310)ItemDetailsPower voltage3.6 VCapacity1400 mAhDimensions (mm)31 x 21.5 x 43 (1-1/4” x 7/8” x 1-3/4”) (W x H x D)MassApprox. 40 g (0.09 lbs)Memo : 
0 The specifications and appearance of this product are subject to changes
for further improvement without prior notice.Specifications260