Mitel Sx 2000 Llightware 32 General Information Guide

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and memory and acts as a self-sufficient processing node, networked with the 3800 Ericsson 
Wireless Assistant Gateway system via 10-Base T Ethernet.
The Cellular Radio Exchange is directed by the 3800 Ericsson Wireless Assistant Gateway 
system and provides an interface between the Mobile Advantage Wireless Assistant and the 
wireline system. The Wireline system connects to the external PSTN through a PBX such as 
the Mitel SX-2000, Mitel SX-200 or Mitel Networks 3300 Integrated Communications Platform.
Support for the following interfaces to wireline networks allows both Customer Premise 
Equipment (CPE) and Centrex scenarios to be supported: 
 National ISDN-2 PRI
 National ISDN 2 (NI-2) 5ESS-2000 Switch PRI 
 ECMA QSIG edition 2 on E1 and T1 facilities
 ETSI/DSS1 on E1
Radio Frequency Distribution (i.e. Macro Wireless Coverage)
This product uses existing Macro Wireless coverage to provide service to the wireless handsets. 
There is no additional Radio Frequency infrastructure included.
3800 Ericsson Wireless Assistant Gateway system Configuration 
						

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Mitel Networks 3800 IP Trunking Gateway 
MSDN IP trunking functionality is available on an SX-2000 system by connecting a Mitel 
Networks 3800 IP Trunking Gateway. The Mitel Networks 3800 IP GW transports voice over 
IP networks using IP trunks. The IP trunks behave the same as MSDN trunks, but use the 
existing intranet to transport both voice and signaling data. The Mitel Networks 3800 IP GW 
connects to an SX-2000 system via fiber (software upgrades are not necessary on the SX-2000 
system) and mimics a CEPT Formatter card running MSDN. 
Voice connections between the two systems are transported over fiber to the Application Fiber 
Control (AFC) card. The AFC card switches the voice channel onto the MVIP stream allocated 
to the IP Trunk card. The IP Trunk card packetizes and streams the voice to the appropriate 
network node. An MVIP cable must be attached to both cards.
The Mitel Networks 3800 IP GW is offered as a stand-alone TS1400 PC server for connection 
to the SX-2000 system. It contains the following cards:
Application Fiber Control (AFC) Card - for fiber connectivity between the gateway and 
the FIM in the main control cabinet of an SX-2000 system. Must be inserted an ISA slot 
located below the main CPU board.
IP Trunk Card - converts TDM voice to IP voice packets and vice versa. This card can 
be purchased in a 30 or 60 channel variant. Must be inserted in a PCI slot above the main 
CPU board.
Programming
 Program a DSU cabinet in the Cabinet Assignment form.
 Program a Universal E1 (CEPT Formatter II) card in the System Configuration form.
 Program a link descriptor using the DPNSS protocol in the Link Descriptor Assignment 
form.
 Program the Date and Time on each PBX in the network.
 Assign the link descriptor to the Universal E1 (Cept Formatter) card in the Digital Link 
Assignment form.
 Program the MSDN trunks (IP trunks) for the Universal E1 (Cept Formatter) card in the 
Trunk Assignment form.
 Create a trunk group and assign all IP trunks to it in the Trunk Group Assignment form.
 Define the numbering plan for all Mitel Networks 3800 IP GWs using the Automatic Route 
Selection Assignment form. All programmed routes intending to use IP trunks must select 
the same trunk group and pass the leading digits which define the route or the Cluster 
Element ID (CEID).
 Specify the number of digits to absorb for the trunk service numbers specified for the 
MSDN trunks in the Trunk Service Assignment form. 
						

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Configuration
Configuration of the Mitel Networks 3800 IP GW is completed using the Network Configuration 
tool (supplied with it).
Note:For more information refer to the Online Book located on the Mitel Networks 3800 IP Trunking 
CD-ROM. Simply navigate to the Online Book folder and double-click the 3800_IP_Gateway.htm 
file.
ISDN Support
The Integrated Services Digital Network (ISDN), transmitting voice, data and video at high 
speeds, accurately and without a modem, has revolutionized  communications. ISDN services 
can be deployed and accessed at enterprise, department and desktop levels by its simple 
addition to your existing SX-2000 network. ISDN proves its worth by its ability to carry voice, 
data and video imaging on one network.
You can integrate your LAN traffic with your existing private or public digital network connections 
on Euro ISDN, DASSII (public access) protocols or even on your private DPNSS network. 
Flexibility is allowed for in the wide range of LAN protocols, notably Novell, Microsoft, IBM, 
UNIX, ICL, DECLAT and Banyan - Vines.
Mitel’s family of converged ISDN remote access solutions extends the power of the head office 
LAN and telephone system to teleworkers and those in branch offices. See also XpressOffice™ 
5232i. 
ISDN Network Gateway (North America only)
The ISDN Network Gateway is another step towards a converged voice and data network. The 
ISDN Network Gateway lets customers leverage the advantages of ISDN network services for 
both voice and data applications, effectively improving performance and network resource 
management while controlling costs.
The ISDN Network Gateway supports multiple ISDN protocols and provides ISDN connectivity 
for the SX-2000 and SX-200® systems. The ISDN Network Gateway connects with the ISDN 
public network and data devices (for example, routers, video conferencing equipment, 
gateways, etc.) by using Primary Rate Interface (PRI). ISDN takes advantage of the following 
system features to capture and control costs, analyze peak periods, and fine tune network 
resources accordingly for both voice and data calls:
 ARS/LCR (Automatic Route Selection / Least Cost Routing)
 SMDR (Station Message Detail Records)
 Min/Max Traffic Control
 Per Call Service Selection
 Limited Toll Restriction
 System Trunk Diagnostics. 
						

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R2 Support
An R2 card allows the SX-2000 system to access the R2 National Public Switched Telephone 
Network (PSTN) with MF-R2 digital trunk signaling. The protocol converter accepts incoming 
MF-R2 signals from the PSTN and turns them into signals for the SX-2000 system. Similarly, 
the converter turns outgoing signals from the SX-2000 into MF-R2 signals for the PSTN.
The R2 protocol converter supports the CCITT Blue Book, Volume VI, Fascicle VI.4, 
Specifications of Signaling System R2, Recommendations Q.440 to Q.490 (with the exception 
of Echo Suppression (Q.479), Test Calls (Q.490) and international signals).
Although many countries use R2 signaling, most do not adhere to the CCITT recommendations 
in their entirety, and there are many protocol variations around the world. R2 support on the 
SX-2000 system provides exceptional flexibility, which enables you to support the regional 
variations in the R2 protocol. Line signaling, tone interpretation, and timing parameters for the 
converter can be adapted to suit any national or regional requirement. For example:
 Line signaling features allow you to program up to four bits to define the incoming and 
outgoing patterns for line signals such as Idle and Answer.
 Register signaling features allow you to program the type of address signaling termination 
(signaled or timed) and whether signaling should be fully-compelled or semi-compelled. 
These features also allow you to define each register signaling tone individually.
Line Signaling
Line signaling is used to begin and terminate the call setup process. Line signaling features in 
IMAT allow you to program up to four bits to define the incoming and outgoing tone patterns 
for the following line signals:
Idle
Seize
Seize Ack
Answer
Clear Backward
 Clear Forward
 Blocking 
						

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Register Signaling
In the R2 protocol, register signaling is used during the call setup process to exchange 
information about the calling and called party numbers and the calling party category. You can 
use IMAT to define any of the specific tones used in R2 register signaling.  
R2 register signals are defined as either forward or backward signals. Forward, or outgoing, 
signals are generated by the originator of a call. Backward, or incoming, signals are generated 
by the terminating end of a call. Forward and backward signals are grouped into the categories 
shown in the following table.
Each R2 card has two E1 links. The R2 card occupies one DSU slot in the SX-2000 LIGHT or 
the SX-2000 MICRO LIGHT. The R2 card can be installed with the power on and is 
hot-swappable . 
The physical connections to and from the R2 card are made at the rear of the cabinet. These 
connections include:
 two E1 interfaces (RJ-45 connectors) for network connection
 an RS-232 port (DB9 connector) for administration and debugging
 an Ethernet™ port (RJ-45 connector) for in-house development and troubleshooting.
Note:The R2 card requires LIGHTWARE 30 Release 1 UR 1 or higher. 
OPS Manager
OPS Manager is a complete telecommunications management tool that enables you to control 
the maintenance and operation of a network of Mitel systems. See 
OPS Manager for detailed 
information to install, program, maintain, and troubleshoot OPS Manager. From the OPS 
Manager station, you can perform the following functions on a single system or on network of 
systems:
 Manage a network telephone directory
 Move, add, change, and delete users
 Integrate the network telephone directory with a directory service database
R2 Signaling
Signal directionEvent GroupFunction
Forward (outgoing)Group ITransmits digit information.
Group IITransmits the category of the calling party (such as 
a coin box) and calling line identification.
Backward (incoming)Group AAcknowledges Group I signals, and requests digit 
information and the category and identification of 
the calling party.
Group BAcknowledges Group II signals and transmits status 
information about the called party (such as busy).
Group CAcknowledges Group I signals and requests digit 
information for the calling party (optional). 
						

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 Schedule automatic upgrades, database saves, and database restores
 Monitor alarm status messages that are automatically reported from the network
 Audit the network elements for alarms
 Perform remote network element programming and maintenance
 Synchronize the network element clocks with the clock in the OPS Manager server
 Locate unused directory numbers and unused circuits.
The OPS Manager application is available
 as software only; that is, you can install the application on your own server
 as a turn-key platform; that is, a server with the required hardware and software installed.
Note:OPS Manager is a Java™ based application that supports multiple client stations. Therefore, 
you can access the application through a Netscape® Communicator 6.2 browser or a Microsoft® 
Internet Explorer browser from any Windows™ NT or Windows 95 workstation on the network.
NuPoint Messenger™
NuPoint Messenger is a PC-based voice mail and messaging package that works with the Mitel 
system. It provides online maintenance and configuration, and enhanced security. 
NuPoint Messenger can support up to four languages per system simultaneously. It also 
supports individual, workgroup, and enterprise requirements, softkey integration on 
SUPERSET™ telephones, and allows for centralized voice mail in organizations with multiple 
systems.
NuPoint Messenger modules offer the following:
 Call Processing and Auto Attendant
 Integrated Fax Messaging and Management
 Paging Support
 Lodging Industry Support
 PC-based Client Applications for Mailbox Control.
XpressOffice™ 5232i
XpressOffice 5232i brings office functionality to the comfort of your home. It connects your two 
most important resources, your computer and your SUPERSET digital telephone, directly to 
your corporation with a high-speed ISDN link. This connection allows you to access the 
corporate LAN and use your telephone just as you would at the office.
There are two network connection options for the XpressOffice 5232i: as a bridge or a router. 
The option that you choose depends on your corporate network setup and the filtering options 
that you want to apply to the data traffic. The telephone connection is simpler. You configure 
a direct connection to your office system, permitting your home-based SUPERSET telephone 
to function as an extension of your office telephone network.
The following option packs are available for the XpressOffice 5232i:
Hub Pack
 Voice Pack (Analog)
Note:Option packs must be installed by a Mitel representative. 
						

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Configuration
The SX-2000 LIGHT system consists of a non-redundant or redundant main control cabinet 
and associated peripheral cabinets and Digital Service Unit (DSU) cabinets. Fiber optic cables 
connect the peripheral cabinets and DSU cabinets to the main control cabinet. Copper cables 
from the extensions terminate at the peripheral cabinet. Installers do not have to route the 
extension cables between many floors or run the cables off-premises to a centrally-located 
system.
Depending on the Fiber Interface Module (FIM) that is used, the peripheral cabinets and DSU 
cabinets can be located up to 0.6 miles (1 km), 3.1 miles (5 km), or 8.7 miles (14 km) from the 
main control cabinet. This versatility allows system resources such as lines, trunks, and digital 
service applications to be physically distributed among several remote locations. For example, 
one peripheral cabinet might provide the telephone service to a company’s head office, while 
another provides telephone service to a manufacturing facility in a different building. Even 
though the peripheral cabinets are in different locations, they connect to the same main control 
cabinet by using a pair of fiber optic cables.
Control Cabinets
Redundant SX-2000 LIGHT System
The Control Redundant SX-2000 LIGHT system supports applications that require up to 3000 
lines. The redundant main control cabinet provides full back-up, including independent power 
supplies, so that system operation will not be affected if a main control component fails. When 
the system switches to the alternate main control, calls in progress are not dropped and callers 
are unaware of the system event. The redundant main control cabinet can support up to eleven 
expanded peripheral nodes or five DSU nodes. 
						

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The redundant control node consists of the following components:
Control Cards: The control node contains two Main Controller cards, two Circuit Switch 
Matrix cards, a Mass Storage Expander (MSX) card, and a Control Resource card (CRC). 
Remote Storage Device (RSD) drive: An ISO-standard, 3.5 inch, magneto-optical disk 
drive is mounted just below the hard disk drive on the front of the cabinet.
 Control Panel: The control panel, located on the right side of the front panel below the 
hard disk, provides system controls and indicators. The control panel is not visible unless 
the front panel of the cabinet is removed.
 Cabinet Frame: The redundant control cabinet is separated into three shelves. Shelf 1 
and Shelf 2 are located at the front of the cabinet and hold the redundant power modules 
and control cards. Shelf 3, at the back of the cabinet, holds the FIMs.
 Two Redundant Power Modules: Each redundant power module provides power from 
one of the power supplies to the MSX card, the CRC card, the FIMs, and the RSD drive.
 Two Power Supplies: 200 Watt AC or 150 Watt DC power supplies provide redundant 
power for the cabinet. The power supply fans cool the cabinet.
 Two Hard Disk Drives: The 3.5 inch wide x 1 inch high SCSI hard disks are mounted 
side-by-side at the top of the cabinet. The hard disk drives are visible through openings 
in the front cover.
 Fiber Interface Modules (FIMs): The control node holds up to 11 Fiber Interface Modules.
 Quad Fiber Interface Module (FIM) Carrier: Up to three 5 inch wide x 4.5 inch high (12.7 
cm x 11.4 cm) Quad FIM Carriers can be set in the rear panel. Each Quad FIM Carrier 
holds a Quad FIM Carrier card and up to four Fiber Interface Modules (FIMs). The FIMs 
in a Quad FIM Carrier connect to the control backplane through two ribbon cables. There 
are four standoffs on the rear panel; two installed above the Quad FIM Carrier cards and  
						

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two installed below.  These standoffs extend beyond the fiber cable connectors to protect 
them from damage.
 Redundant Control Backplane: The backplane is designed to accommodate two Main 
Controller (MC) cards, two CSM cards, the CRC card, the Mass Storage Expander (MSX) 
card, two redundant power modules, and a landing point for three pairs of FIM Carrier 
card ribbon cable connectors. The backplane distributes redundant power to the FIM 
carriers, the MSX card, the CRC card, and the control panel.
 Rear Panel: The following switches and connectors are provided on the rear panel of the 
cabinet:
- Two power on/off switches (one for each power supply)
- Two small red sliding-type switches for selecting the input power source. The switch 
can be set to either 115 Vac, 60 Hz or 230 Vac, 50 Hz.
- Two 3-conductor male receptacles to connect two independent AC power sources or 
2 DC terminal blocks
- Two 3-conductor female power receptacles
CAUTION:  Do not connect any devices to the female power receptacles.
- Tx and Rx connectors on each Fiber Interface Module
- An RS-232 printer port for call accounting output
- Two RS-232 Maintenance Terminal ports; one for each plane
- A remote alarms port.
Non-redundant SX-2000 LIGHT System
The Non-redundant SX-2000 LIGHT system supports applications that require up to 1500 lines. 
The non-redundant main control cabinet can support up to 11 expanded 
peripheral nodes or 
five 
DSU nodes. The system is available in an 18-inch cabinet, which allows space for future 
planned expansion.
Note:The 9-inch non-redundant cabinet has been discontinued; however, the cabinet is still supported.
The non-redundant control node consists of the following components:
 Control Cards: The control node contains a 
Main Controller card and a Control Resource 
card
. The Main Controller card is located in slot 1 of Shelf 1, and the Control Resource 
card is located in slot 2 of Shelf 1.
 Cabinet Frame: The 18-inch non-redundant control cabinet is separated into three 
shelves. Shelf 1 and Shelf 2 are located at the front of the cabinet and hold the redundant 
power modules and Control cards; Shelf 3, at the back of the cabinet, holds the FIMs.
 Power supply: The 200 Watt AC or 150 Watt DC power supply provides power for the 
cabinet. The power supply fan cools the cabinet.
 Hard Disk Drive: The 3.5 inch wide x 1 inch high SCSI hard disk is mounted on the front 
panel at the top of the cabinet. The hard disk drive is visible through an opening in the 
front cover.
Remote Storage Device (RSD) drive: An ISO-standard, 3.5 inch, magneto-optical disk 
drive is mounted just below the hard disk drive on the front of the cabinet. 
						

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 Control Panel: The control panel, located on the front panel below the hard disk, provides 
system controls and indicators. The control panel is not visible unless the front panel of 
the cabinet is removed.
 Quad Fiber Interface Module (FIM) Carrier: Set in the rear panel of the cabinet, this 5 
inch wide x 4.5 inch high (12.7 cm x 11.4 cm) carrier holds a Quad FIM Carrier card and 
up to four Fiber Interface Modules (FIMs). The FIMs in a Quad FIM Carrier connect to the 
control backplane through two ribbon cables. There are four standoffs on the rear panel; 
two installed above the Quad FIM Carrier card and two installed below. These standoffs 
extend beyond the fiber cable connectors to protect them from damage.
 Control Interconnect Card: This card provides two slots to accommodate the Main Con-
troller card and the Control Resource card connection. In addition, it provides the physical 
and electrical interface for a pair of Fiber Carrier card ribbon cables, the SCSI ribbon cable, 
the power cable connectors, the printer port connector, the maintenance port connector, 
the remote alarms port connector, and the control panel connector. 
 Rear Panel: The following switches and connectors are located on the rear panel of the 
cabinet:
- A power on/off switch (see note)
- A small red sliding-type switch for selecting the input power source (see note).
The switch can be set to 115 Vac, 60 Hz or 230 Vac, 50 Hz.
- A 3-conductor male receptacle for connecting AC power (see note)
- A 3-conductor female power receptacle (see note and caution)
- The Tx and Rx connectors on each Fiber Interface Module
- An RS-232 printer port for call accounting output
- An RS-232 maintenance port
- A remote alarms port.
Note:The 18-inch cabinet provides 2 power on/off switches, switches for selecting the input power 
source, 3-conductor male receptacles, and 3-conductor female power receptacles; one of each 
is reserved for a future redundant power supply.
CAUTION: Do not connect any devices to the female power receptacle.