Mitel Sx 2000 Llightware 32 General Information Guide

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Programmable Key Module 48
The Programmable Key Module 48 (PKM48) provides 48 additional feature keys for 
SUPERSET 4025, SUPERSET 4125, and SUPERSET 4150 telephones. Each feature key has 
a Line Status Indicator that behaves the same way as those on SUPERSET 4000 series 
telephones.
The PKM48 connects to the PKM interface on the SIM1. A second PKM48 can connect to the 
first to provide for 96 additional feature keys for the SUPERSET 4025 and SUPERSET 4150 
telephones. You cannot connect a PKM48 to an 
AIM device.
For installation instructions, see the SX-2000 Install Peripherals section of the Technical 
Documentation CD-ROM.
Programmable Key Module 48 
						

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Digital Line Monitor
Single-line Digital Line Monitor 
The Single-line Digital Line Monitor (DLM) is used to record voice information from Mitel 
DNIC-based digital telephones or consoles on an externally connected tape recorder (not 
included). The unit records calls to/from the associated telephone only. The unit can be located 
anywhere within the building, wall mounted, or placed under a SUPERSET telephone. No 
system programming is required.
A default warning tone is repeated on the line every 15 seconds, which can be heard by all 
parties in a monitored conversation and on the recording (the tone can be disabled). The DLM 
is transparent to the signals passing between the system and DNIC telephones, unless the 
warning tone is enabled. 
When power is removed from the DLM, the unit is by-passed internally. The DNIC telephone 
or console will continue to work, but the conversation will no longer be recorded. 
For installation instructions, see the SX-2000 Install Peripherals section of the Technical 
Documentation CD-ROM.
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Attendant Consoles
SUPERCONSOLE 1000 Attendant Console
The SUPERCONSOLE 1000 attendant console is used to perform call handling functions as 
well as some maintenance and administrative functions (such as moves and changes). The 
4-line by 80-character alphanumeric display shows source and destination information, time 
and date information, call waiting information, and station information (such as COS and COR 
values). Macros can be programmed to facilitate the transfer of calls to voice mail, recover calls 
released to the wrong extension, dial frequently called numbers using one button.
The console has
 Fourteen hardkeys
 Four programmable firmkeys (for access to purchased options such as Hotel/Motel)
 Ten softkeys
 A dial pad (for both alphabetic and numeric input)
 Backlit display
 Volume controls
 Integral handset
 Connector for a headset
 An RS-232 serial printer port.
Note:A PKM port is located on the back of the unit which can only be used with the SX-200 system.
For installation instructions, see the SX-2000 Install Peripherals section of the Technical 
Documentation CD-ROM.
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SUPERSET 700 Attendant Console
The SUPERSET 700 attendant console is used to perform call handling functions as well as 
some Customer Data Entry and Maintenance functions. The SUPERSET 700 console connects 
to the system through a Digital Network Interface Circuit (DNIC). Control and communication 
functions are provided by a single card which is mounted inside the console. 
The SUPERSET 700 features a dedicated video display terminal and specialized keyboard, 
and displays detailed information regarding each call and the status of the system.
The console has
 A control unit
 An SVGA color monitor
 A keyboard
 An integral handset
 Leads to connect the monitor and keyboard to the control unit
 An RS-232 serial port for printer connection.
For installation instructions, see the SX-2000 Install Peripherals section of the Technical 
Documentation CD-ROM.
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SUPERSET 7000 Attendant Console
The SUPERSET 7000 attendant console consists of TALK TO card, SUPERSET 400 series 
handset, and handset cradle connected to a computer. The TALK TO card uses a standard 
DNIC interface to communicate with the system. The SUPERSET 7000 attendant console 
connects to the system by using Peripheral Interface cards. These cards provide telephone 
trunk and telephone extension information to the console.
The SUPERSET 7000 allows the attendant to switch quickly between attendant functions and 
PC functions by pressing a single button.
The console has
 Eight attendant function keys
 One hold key
 Three programmable firmkeys
 Ten softkeys
A dial pad
 Volume and arrow keys
 Integral handset.
The SUPERSET 7000 application runs on a customer-supplied computer that meets the 
following minimum requirements:
 80486/66 MHz processor with 16MB of RAM and Windows 3.1. (A Pentium processor with 
Windows 95 and 16MB of RAM are recommended.)
VGA monitor
 3½ inch floppy drive
 An AT 101 enhanced keyboard
 An ISA slot for the TALK TO card
 A Sound card is optional; having one allows you to adjust the console ringer volume and 
cadence.
Note:The SUPERSET 7000 application will not run under Windows NT or Windows 98.
For installation instructions, see the SX-2000 Install Peripherals section of the Technical 
Documentation CD-ROM. 
						

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SUPERCONSOLE 2000 Attendant Console
The SUPERCONSOLE 2000 (SC2000) is an attendant console and administration application 
for the SX-2000 telephone system. It features a specialized keypad and intuitive user interface 
for smooth, efficient call handling. The SC2000 is intended as a replacement for the SS700 
product and delivers the same functionality with the following exceptions:
 The SUPERSET 700 Colour system options do not apply. Colour for the SC2000 is ma-
nipulated through the host PC. 
 Bulletin Board can be used to exchange messages between SC2000 consoles.
 The version command is not changed to show an SC2000 version as the SC2000 resident 
code is on the host PC, obtained from the SUPERCONSOLE 2000 application.
 The SC2000 does not support Message Centre functionality.
The SC2000 console consists of
 A keypad with jacks for connecting a handset or headset. Used for dialing, call handling 
and processing activities, and accessing features.
 Programmable keys
 AC power adapter
 Mitel 4000 series handset and cord
 Handset cradle
 USB and telephone line cords
 Application software CD-ROM
The SC2000 software will operate with Microsoft Windows 2000 and Windows XP Professional.
For installation instructions, see the SX-2000 Install Peripherals section of the Technical 
Documentation CD-ROM. 
						

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Console DSS/BLF Interface Unit
The Console Direct Station Select/Busy Lamp Field (DSS/BLF) Interface Unit allows the 
association of one PKM48 with an attendant console. The PKM48 provides the attendant 
console user with the ability to determine which extensions are busy by glancing at the LED 
indicators. The unit provides additional line monitoring of directory numbers for speedy call flow 
and functions as a stand-alone BLF interface unit (DSS functionality is not provided). 
Note:Headsets and handsets cannot be attached to this unit.
The Console DSS/BLF Interface Unit uses a separate line connection to a DNIC port. The 
PKM48 attaches to the Console DSS/BLF Interface Unit and is associated with the attendant 
console through Customer Data Entry (CDE). The maximum cable length between the unit and 
the PKM48 is 5m (16.4 ft). 
For installation instructions, see the SX-2000 Install Peripherals section of the Technical 
Documentation CD-ROM.
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Datasets
Datasets provide data communication facilities for terminals, computer ports, and other types 
of data circuits that are switched through the system. These datasets are the interface between 
the Digital Network Interface Circuit (DNIC) and the data devices connected to the system. The 
datasets transmit data and control signals over a single twisted pair of wires. Using a Mitel 
Dataset will allow you to carry voice and data communication over the same line.
The system supports the following datasets:
 DATASET 2103 
 DATASET 2203 
 MILINK Data Module (North America only)
DATASET 2103
The stand-alone DATASET 2103 is a synchronous/asynchronous dataset which is used to 
connect peripheral data devices to the system.
The DATASET 2103 is available in black only.
For installation instructions, see the SX-2000 Install Peripherals section of the Technical 
Documentation CD-ROM.
DATASET 2103