OKI C110 User Manual

							91  -  C110 User’s Guide
Clearing Procedures
1Open the top cover.
NoteIf there is paper in the 
output tray, remove it, 
and then fold up the 
output tray before 
opening the top cover.
2Grab the handle and lift it up 
slightly to the back, and then 
slowly pull the imaging cartridge 
out vertically.
 
 
 
 
 
 
 
 
 
 
 
 
Downloaded From ManualsPrinter.com Manuals 
						

							92  -  C110 User’s Guide
Important!
Do not touch the PC drum on the imaging cartridge.
Position the removed imaging cartridge horizontally as shows in 
the illustration at the right.
 
Be sure to keep the imaging cartridge horizontal and place it where 
it will not become dirty.
 
Do not leave the imaging cartridge removed for more than 15 
minutes, and do not place the removed imaging cartridge in a 
location where it would be exposed to direct light (such as 
sunlight).
Downloaded From ManualsPrinter.com Manuals 
						

							93  -  C110 User’s Guide
3Push the fuser separator levers 
back as far as possible.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CAUTION
The area around the fuser 
unit is extremely hot.
 
Touching anything other 
than the indicated levers 
may result in burns. If you 
get burned, immediately 
cool the skin under cold 
water, and then seek 
professional medical 
attention.
 
 
 
 
M
Downloaded From ManualsPrinter.com Manuals 
						

							94  -  C110 User’s Guide
4Remove any misfed media.
NoteRaise the fuser unit cover 
and remove the media.
M
M
Downloaded From ManualsPrinter.com Manuals 
						

							95  -  C110 User’s Guide
Important!
Do not touch the paper exit 
sensor on the fuser unit. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Important!
Decreased print quality may 
result if the surface of the 
transfer roller is touched.
 
Be careful not to touch the 
surface of the transfer roller.
 
 
 
 
 
 
 
 
 
 
 
M
Downloaded From ManualsPrinter.com Manuals 
						

							96  -  C110 User’s Guide
5Return the fuser separator 
levers to their original positions.
6Slowly insert the imaging 
cartridge vertically, and then 
push it slightly down toward you 
to finish reinstalling the imaging 
cartridge.
M
Downloaded From ManualsPrinter.com Manuals 
						

							97  -  C110 User’s Guide
7Carefully close the top cover. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Downloaded From ManualsPrinter.com Manuals 
						

							98  -  C110 User’s Guide
Solving Problems with Media Misfeeds
NoteFrequent misfeeds in any area indicate that area should be checked, 
repaired, or cleaned. Repeated misfeeds may also happen if you’re 
using unsupported print media.
SymptomCauseSolution
Several sheets go 
through the printer 
together.The front edges of 
the media are not 
even.Remove the media and even up the 
front edges, then reload it.
The media is moist 
from humidity.Remove the moist media and replace it 
with new, dry media.
Media misfeed 
message stays on.Some media remains 
misfed in the printer.Recheck the media path and make 
sure that you have removed all of the 
misfed media.
Media is  
misfeeding.
The media is not 
correctly positioned in 
the tray.Remove the misfed media and 
reposition the media properly in the 
tray.
The number of sheets 
in the tray exceeds 
the maximum 
allowed.Remove the excess media and reload 
the correct number of sheets in the 
tray. 
The media guides are 
not correctly adjusted 
to the media size.Adjust the media guides in the Tray 1 
to match the size of the media.
Warped or wrinkled 
media is loaded in the 
tray.Remove the media, smooth it out, and 
reload it. If it still misfeeds, do not use 
that media.
The media is moist 
from humidity.Remove the moist media and replace it 
with new, dry media. 
The recommended 
label sheet is facing 
the wrong way in 
Tray
 1.
Load the label sheets according to the 
manufacturer’s instructions.
Media is  
misfeeding.
Unsupported media 
(wrong size, 
thickness, type, etc.) 
is being used.See “Print Media” on page 30
The media feed roller 
is dirty.Clean the media feed roller.
For more details, refer to “Interior” on 
page 69. 
Downloaded From ManualsPrinter.com Manuals 
						

							99  -  C110 User’s Guide
Solving Other Problems
SymptomCauseSolution
Printer 
power is not 
on.The power cord is not 
correctly plugged into the 
outlet.Turn off the printer, confirm that the 
power cord is correctly plugged into the 
outlet, and then turn on the printer.
Something is wrong with the 
outlet connected to the 
printer.Plug another electrical appliance into 
the outlet and see whether it operates 
properly.
The power switch is not 
correctly turned on (I 
position).Turn the power switch off (O position), 
then turn it back to the on (I position). 
The printer is connected to 
an outlet with a voltage or 
frequency that does not 
match the printer 
specifications.Use a power source with the 
specifications listed in appendix A, 
“Technical Specifications.”
Printing 
takes too 
much time.The printer is set to a slow 
printing mode (for example, 
thick stock).It takes more time to print with special 
media. When using regular paper, 
make sure that the media type is set 
properly in the driver.
The printer is set to power 
saving mode.It takes time for printing to start in 
power saving mode.
The job is very complex.Wait. No action needed.
A toner cartridge for a 
different region or an 
unapproved toner cartridge is 
installed.Install a genuine Oki toner cartridge 
approved for your specific printer.
Blank pages 
are printed.One or more of the toner 
cartridges are defective or 
empty.Check the toner cartridges. The image 
will not print correctly or not at all, if the 
cartridges are empty.
The wrong media is being 
used.Check that the media type set in the 
driver matches the media loaded in the 
printer.
Downloaded From ManualsPrinter.com Manuals 
						

							100 - C110 User’s Guide
Not all pages 
print.The Cancel key was 
pressed.Make sure no one pressed the Cancel 
key while your job was printing.
The tray is empty.Check that the trays are loaded with 
media, in place, and secure.
A document is printed with an 
overlay file which has been 
created by an unsuitable 
printer driver.Print the overlay file using a suitable 
printer driver.
Printer 
resets or 
turns off 
frequently.The power cord is not 
correctly plugged into the 
outlet.Turn off the printer, confirm that the 
power cord is correctly plugged into the 
outlet, and then turn on the printer.
A system error occurred.Contact Technical Support with the 
error information.
With N-up on 
multiple 
prints, the 
output is 
incorrect.Both the driver and the 
application have been set for 
collation.For N-up on multiple prints, choose 
Collate only in the driver’s Basic Tab. 
Do not set collation in the application.
You hear 
unusual 
noises.The printer is not level.Put the printer on a flat, hard, level 
surface.
There is a foreign object 
stuck inside the printer.Turn off the printer and remove the 
object. If you cannot remove it, contact 
Technical Support. 
Media is 
wrinkled.The media is moist from 
humidity or having water 
spilled on it. Remove the moist media and replace it 
with new, dry media. 
The media feed roller or fuser 
unit is defective.Check them for damage. If necessary, 
contact Technical Support with the 
error information.
Unsupported media (wrong 
size, thickness, type, etc.) is 
being used.See “Print Media” on page 30
Symptom Cause Solution
Downloaded From ManualsPrinter.com Manuals