OKI C110 User Manual

							101 - C110 User’s Guide
Solving Problems with Printing Quality 
SymptomCauseSolution
Nothing is printed, 
or there are blank 
spots on the 
printed page.One or more of the 
toner cartridges may be 
defective.Remove the toner cartridges and 
check if any is damaged. 
The imaging cartridge 
may be defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
The media is moist from 
humidity.Adjust the humidity for media storage. 
Remove the moist media and replace it 
with new, dry media.
The media set in the 
printer driver 
mismatches the media 
loaded in the printer.Load the correct media in the printer.
The power source does 
not match the printer 
specifications.Use a power source with the proper 
specifications.
Several sheets are 
being fed at the same 
time.Remove the media from the tray and 
check for static electricity. Fan plain 
paper or other media, and replace it in 
the tray.
Media is not set 
properly in the tray.Remove the media, tap it to straighten 
it out, return it to the tray, and realign 
the media guides.
Entire sheet is 
printed in black or 
color.One or more of the 
toner cartridges may be 
defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it. 
The imaging cartridge 
may be defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
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							102 - C110 User’s Guide
Image is too light; 
there is low image 
density.The print head window 
is dirty.Clean the print head window.
The media is moist from 
humidity.Remove the moist media and replace 
with new, dry media.
There is not much toner 
left in the cartridge.Replace the toner cartridge.
One or more of the 
toner cartridges may be 
defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
Media type is set 
incorrectly.When printing labels, postcards, thick 
stock, or letterheads, specify the 
appropriate media type in the printer 
driver.
Image is too dark.One or more of the 
toner cartridges may be 
defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it. 
The imaging cartridge 
may be defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
Image is blurred; 
background is 
lightly stained; 
there is 
insufficient gloss 
of the printed 
image.One or more of the 
toner cartridges may be 
defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The imaging cartridge 
may be defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
Symptom Cause Solution
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							103 - C110 User’s Guide
The print or color 
density is uneven.One or more of the 
toner cartridges may be 
defective or low.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The imaging cartridge is 
defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
The printer is not level.Place the printer on a flat, hard, level 
surface.
Irregular print or 
mottled image 
appears.The media is moist from 
humidity.Adjust the humidity in the media 
storage area.
 
Remove the moist media and replace it 
with new, dry media.
Unsupported media 
(wrong size, thickness, 
type, etc.) is being 
used.See “Print Media” on page 30
One or more of the 
toner cartridges may be 
defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The imaging cartridge is 
defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
There is 
insufficient fusing 
or the image 
comes off when 
rubbed.The media is moist from 
humidity.Remove the moist media and replace it 
with new, dry media. 
Unsupported media 
(wrong size, thickness, 
type, etc.) is being 
used.See “Print Media” on page 30
Media type is set 
incorrectly.When printing labels, postcards, thick 
stock, or letterheads, specify the 
appropriate media type in the printer 
driver.
Symptom Cause Solution
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							104 - C110 User’s Guide
There are toner 
smudges or 
residual images.One or more of the 
toner cartridges are 
defective or installed 
incorrectly.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
There are toner 
smudges on the 
back side of the 
page (whether or 
not it has been 
duplexed).The media path is dirty 
with toner.Print several blank sheets and the 
excess toner should disappear.
One or more of the 
toner cartridges are 
defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The imaging cartridge is 
defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
Abnormal areas 
(white, black, or 
color) appear in a 
regular pattern.The print head window 
is dirty.Clean the print head window.
A toner cartridge may 
be defective.Remove the toner cartridges with the 
color causing the abnormal image. 
Replace it with a new toner cartridge.
The imaging cartridge is 
defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
Symptom Cause Solution
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							105 - C110 User’s Guide
Image defects.The print head window 
is dirty.Clean the print head window.
A toner cartridge may 
be leaking.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
A toner cartridge may 
be defective.Remove the toner cartridge with the 
color causing the abnormal image.
Replace it with a new toner cartridge.
The imaging cartridge is 
defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
Lateral lines or 
bands appear on 
image.The printer is not level.Place the printer on a flat, hard, level 
surface.
The media path is dirty 
with toner.Print several sheets and the excess 
toner should disappear.
One or more of the 
toner cartridges may be 
defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The imaging cartridge is 
defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
Colors look 
drastically wrong.One or more of the 
toner cartridges are 
defective.Remove the toner cartridges and verify 
that the toner is distributed evenly on 
each cartridge roller, and reinstall the 
toner cartridges.
Colors are not 
registering 
properly; colors 
are mixed or have 
page-
 
to-page variation.
The imaging cartridge is 
not correctly seated.Remove the imaging cartridge and 
reinstall it.
One or more of the 
toner cartridges may be 
defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
The media is moist from 
humidity.Remove the moist media and replace it 
with new, dry media.
Symptom Cause Solution
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							106 - C110 User’s Guide
If the problem is not resolved, even after all of the above have been 
performed, contact Technical Support with the error information.
The color has a 
poor reproduction 
or has poor color 
density.The imaging cartridge is 
defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
Symptom Cause Solution
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							107 - C110 User’s Guide
Specifications
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108 - C110 User’s Guide
Printer Specifications 
Type Desktop full color laser beam printer
Printing system Dual laser diode with polygon mirror
Developing system Mono component development system
Fusing system Heat roller system Resolution 1200 dpi  × 600 dpi or
600 dpi  × 600 dpi
First print Monochrome: 13 seconds for A4, Letter (plain  paper)
Full color: 22 seconds for A4, Letter (plain  paper)
Print speed Monochrome: 19 pages per minute for A4, Let- ter (plain paper)
Full color: 5 pages per minute for A4, Let- ter (plain paper)
Warm-up time Avg. 30 seconds (time to return to Ready mode  from Energy save mode)
Media sizes Paper width: 92 to 216 mm (3.6 to 8.5) Paper length:Plain paper: 195 to 356 mm (7.7 to 14.0)
Thick stock 1/2: 184 to 297 mm (7.25 to 
11 . 7  )
Paper/Media Plain paper (60 to 90 g/m
2)
Letterhead
Labels
Thick stock 1 (91 to 160 g/m
2)
Thick stock 2 (161 to 209 g/m2)
Postcard
Input capacity Plain paper: 200 sheets Labels/Letterhead/Postcard/Thick Stock:50 sheets
Output capacity Output tray: 100 sheets (A4, Letter)
Operating temperature 10 to 35°C (50 to 95°F) 
Operating humidity 15 to 85%
Power supply 120 V, 50 to 60 Hz 220 to 240 V, 50 to 60 Hz
Power consumption 120 V: 970 W or less 220 to 240 V: 1020 W or less
Energy Saver Mode: 14 W or less
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							109 - C110 User’s Guide
Amperage120 V: 8.2 A or less 
220 to 240 V: 4.4 A or less
Acoustic NoisePrinting: 52 dB or less
Standby: 32 dB or less
External dimensionsHeight: 275 mm (10.8)
Width: 396 mm (15.6)
Depth: 380 mm (14.9)
Weight13 kg (without consumables)
15 kg (with consumables)
InterfaceUSB 2.0 compliant
Standard memory16 MB
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							110 - C110 User’s Guide
Consumable Life Expectancy Chart
User-Replaceable Consumables 
NoteThe values shown for the toner cartridge and imaging cartridge 
indicate the number of pages for simplex printing using A4/Letter-size 
media with 5% coverage.
 
The actual life may differ (be shorter) depending on the printing 
conditions (coverage, paper size, etc.), differences in the printing 
method, such as continuous printing or intermittent printing (when 
print jobs of one page are often printed), or the type of paper used, for 
example, thick paper. In addition, the life will be affected by the 
temperature and humidity of the operating environment.
Service-Replaceable Consumables
ItemAverage Life Expectancy
Toner cartridgeStarter Cartridge =
500 pages (Y, M, C, K)
Replacement Cartridge =
Standard-capacity: 1,500 pages (Y, M, C)
High-capacity: 2,500 pages (Y, M, C, K)
Imaging cartridgeMonochrome: 
45,000 pages (Continuous)
10,000 pages (1 page per job)
Full color:
11,250 pages (Continuous)
7,500 pages (1 page per job)
Fuser unit 50,000 pages
ItemAverage Life Expectancy
Transfer roller50,000 pages
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