Panasonic Document Scanner Kv S1057c_s1027c_sl1066_sl1056_sl1055_sl1036_sl1035 Operating Manual

3.Remove the double feed prevention roller.
• While pushing the latch  (A ) to the right side as the direction indicated by the arrow, remove the double
feed prevention roller  (B ) in the direction of the arrow. Then, pull out the left shaft  (when facing it) from
the notch in the roller mount.
4. Take out the new double feed prevention roller module in the optional roller exchange kit.
5. Install the double feed prevention roller.
• Align the shaft that is shaped as indicated by  A with the notch in...

6.Close the double feed prevention roller cover ( A) firmly.
Notice
•Be sure to close the double feed prevention roller cover until it clicks into place.
7. Open the paper feed roller cover ( A).
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Care and Maintenance1 1  

8.Lift up the gear ( A) on the left side of the paper feed roller, and then remove the paper feed roller.
9. Remove the rubber rollers from the paper feed roller shaft.
• Push the tab ( A) to remove the rubber roller ( B) from the paper feed roller shaft. Remove the other
rubber roller ( C) in the same way.
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Care and Maintenance1 2
31  

10.Take out the new paper feed roller in the optional roller exchange kit.
11. Install the two new rubber rollers onto the paper feed roller shaft.
• After confirming the tabs ( A) of both rubber rollers are facing outwards, insert the rubber rollers onto
the paper feed roller shaft until they click into place.
Notice
•Inserting a rubber roller with the tab facing inwards may damage the roller.
12. Install the paper feed roller with the new rubber rollers.
• Insert the short side of the paper feed roller...

13.Close the paper feed roller cover ( A) firmly.
Notice
•Make sure to close both sides of the paper feed roller cover until they click into place.
• After installing the paper feed roller, confirm that the paper feed roller can rotate in the feeding
direction.
14. Close the ADF door.
• Push both sides of the ADF door down slowly until it clicks into place.
15.Reset the After Replace Roller Counter in User Utility to 0.
• For details, refer to the User Utility help.
Note
•If misfeeding or double feeding...

TroubleshootingIf a problem occurs while the scanner is being used, check the following items and check the scanner status
in User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service.SymptomPossible CauseRemedyThe LED (Green) does not
light when the unit’s power is
turned ON.
The power cord is not plugged in.Insert the power plug firmly.
The computer does not
recognize the scanner.
The scanner is not functioning
correctly.
The scanner is not connected to the...

SymptomPossible CauseRemedy
Double feeding occurs
frequently.
The paper feed roller or double feed
prevention roller have become worn
down.Replace the paper feed roller or
double feed prevention roller. 
(page 60)The double feed detectors are dirty.Clean the double feed detectors. 
(page 54)Right and left sides of the document
to be scanned are not the same in
height, because of curling or folding.Flatten the document (page 24) and
load it again after reducing the number
of sheets.The document is printed...

SymptomPossible CauseRemedyThe image for a scanned
document is blank.The document to be scanned was
loaded upside down.Load the document correctly. 
(page 38)Vertical streaks appear on the
scanned document.The scanning glasses are dirty.Clean the scanning glasses. 
(page 53)The scanning density is
uneven.The scanning glasses are dirty.Clean the scanning glasses. 
(page 53)
The color of the scanned
document is extremely
different from the original
document.
The settings of the computer monitor
are...

Error Messages (KV-S1057C and KV-S1027C only)Error codes corresponding to the scanner status are displayed on the LCD.
Also, when the scanner is connected to a computer, simple messages are displayed on the LCD.
For details about the error codes and messages, check in User Utility.Error CodeCauseRemedyU11
U12The paper has jammed in the feed tray
area.Open the ADF door, and remove the paper.The sensors are dirty.Clean the sensors.U16The paper has jammed in the exit tray area.Open the ADF door, and remove...

Uninstalling the SoftwareIf you want to remove the software that is installed on your computer, follow the procedure below to uninstall
them.
1. In [Control Panel], open [Uninstall a program].
• In Windows XP, select [Add or Remove Programs].
2. Uninstall the following software programs.Program NamePublisherImage Capture PlusPanasonic System Networks Co., Ltd.Scan Button Setting ToolPanasonic System Networks Co., Ltd.IDR EnginePanasonic System Networks Co., Ltd.Panasonic Scanner ManualsPanasonic System...